This session will frame our focus on community capacity building and impact, introducing the high-impact community engagement practices and a set of community change outcomes. Teams will explore the intended capacity building and change outcomes that should guide their projects.

1. Building Community Capacity:
Framing Our Outcomes
Friday, July 12, 13

2. three goals
CommunitiesStudents
Institutions
Friday, July 12, 13

3. Individuals
& Places
Campus Change
Develop & engage
students’ knowledge,
skills, values, and
collective action.
Bonner Transformation Goals
Friday, July 12, 13

4. Campus Change
Develop and integrate
community engaged learning
courses & programs.
Programs
Individuals
& Places
Bonner Transformation Goals
Friday, July 12, 13

5. Organizations
Programs
Individuals
& Places
Campus Change
Build campus center that
leads effort to make
place-based community
engagement deep, pervasive,
integrated & developmental.
Bonner Transformation Goals
Friday, July 12, 13

6. Systems
Organizations
Programs
Individuals
& Places
Campus Change
Leverage Bonner
Network as a community of
best practice, and resource for
higher education locally and
nationally
Bonner Transformation Goals
Friday, July 12, 13

7. Individuals
& Places
Mobilize students, faculty,
staff, & community
members to support
individuals & places.
Community Change
Bonner Transformation Goals
Friday, July 12, 13

8. Programs
Individuals
& Places
Train & support leaders
who develop & manage
evidence-based programs and
projects.
Community Change
Bonner Transformation Goals
Friday, July 12, 13

9. Organizations
Partner in capacity-building
for organizations to
improve effectiveness, efficiency,
and resources.
Programs
Individuals
& Places
Community Change
Bonner Transformation Goals
Friday, July 12, 13

10. Systems
Partner in capacity-building
for collaboratives working
to achieve measurable
community and systemic
change.
Organizations
Programs
Individuals
& Places
Community Change
Bonner Transformation Goals
Friday, July 12, 13

11. three types of change
CommunitiesStudents
Level of
Work
Goals for Individual
Development
Goals for Campus
Development
Goals for
Community
Development
Macro Community Leaders Campus as Citizen System Change
Meso
Campus-Wide
Leaders
Centers of
Engagement
Capacity-Building
for Organizations
& Collaboratives
Meso
Staff & Faculty
Leaders
Engaged Teaching
Evidence-based
Programs &
projects
Micro Student Leaders Engaged Learning Direct Service
Institutions
Friday, July 12, 13

12. This afternoon, we focus
on community outcomes
and impact
Friday, July 12, 13

13. also often have
aspects in common
Non-profits, government
organizations, and schools
Friday, July 12, 13

14. Washburn
University
Big Brothers Big Sisters is not your typical
organization. We help children realize their potential
and build their futures. We nurture children and
strengthen communities.
According to a national impact study: Researchers found that after 18 months of
spending time with their Bigs, the Little Brothers and Little Sisters, compared to
those children not in our program, were:
• 46% less likely to begin using illegal drugs
• 27% less likely to begin using alcohol
• 52% less likely to skip school
• 37% less likely to skip a class
• 33% less likely to hit someone
• They also found that the Littles were more confident of their performance in
schoolwork and getting along better with their families.
Friday, July 12, 13

15. TCNJ Henry J. Austin Health
Clinic
will improve the quality of life through superior health
care outcomes for the greater Trenton community as
their medical home of choice.
Visitation Home
A Catholic shared living residence for adults with
developmental disabilities.
El Centro de Recursos
Para Familias
multi-service, family-focused community center serving
Mercer County. We commit ourselves to treat everyone
with dignity and respect, continually improve the quality
of services, and be responsible to the community for the
best use of our resources.
Health and
Human
Services
Division
• improving the health
and quality of life
Friday, July 12, 13

16. Madison Community Health Consortium
Communities and agencies working together
toward a healthier Madison County.
MCHC networks with community agencies and groups
in an ongoing process of needs assessment, project
development, implementation, and evaluation.
Today the Consortium has an active membership of over
50 people representing 25 community organizations and
agencies and is divided into several task forces/
committees responsible for ongoing health projects.
Friday, July 12, 13

17. The mission statement of the Putnam CountyYouth
Development Commission is:
• to be an advocate for youth by recognizing and
speaking to specific needs in the context of the family
and the larger community;
• to keep youth from entering the juvenile
justice system through treatment and prevention
actions;
• to educate the community about vulnerable youth
and educate youth about their roles in the community;
and,
• to maintain and provide to those in need a wide
spectrum of information and referral materials.
Putnam County
Youth Development
Commission
DePauw
Friday, July 12, 13

18. At your table, reflect about your
community and partnerships...
What is your organization’s mission?
What kinds of impact do you want to
make? How?
Friday, July 12, 13

19. Capacity
building
as a stepping
stone
towards
measurable
impact
Friday, July 12, 13

20. • AmeriCorps, VISTA, Senior Corps & Social
Innovation Fund
• Increasing focus on measuring community
impact
• Reinforces Bonner is focusing on capacity
building
Friday, July 12, 13

21. Capacity Building
Activities
(see pages 12-15)
Friday, July 12, 13

22. • Volunteer Management
Capacity Building
Activities
(see pages 12-15)
Friday, July 12, 13

23. • Volunteer Management
• Training & Program Development
Capacity Building
Activities
(see pages 12-15)
Friday, July 12, 13

24. • Volunteer Management
• Training & Program Development
• Fundraising
Capacity Building
Activities
(see pages 12-15)
Friday, July 12, 13

25. • Volunteer Management
• Training & Program Development
• Fundraising
• Communications
Capacity Building
Activities
(see pages 12-15)
Friday, July 12, 13

26. • Volunteer Management
• Training & Program Development
• Fundraising
• Communications
• Research
Capacity Building
Activities
(see pages 12-15)
Friday, July 12, 13

27. Capacity Building Areas
Friday, July 12, 13

28. •Efficiency / Efficacy
Capacity Building Areas
Friday, July 12, 13

29. •Efficiency / Efficacy
Improved outcomes with the same level of resources
or improved or consistent quality of services with
fewer resources
Capacity Building Areas
Friday, July 12, 13

30. •Efficiency / Efficacy
Improved outcomes with the same level of resources
or improved or consistent quality of services with
fewer resources
•Scale/Reach
Capacity Building Areas
Friday, July 12, 13

31. •Efficiency / Efficacy
Improved outcomes with the same level of resources
or improved or consistent quality of services with
fewer resources
•Scale/Reach
Number of new people served, new populations
served, and/or new or expanded services
Capacity Building Areas
Friday, July 12, 13

32. •Efficiency / Efficacy
Improved outcomes with the same level of resources
or improved or consistent quality of services with
fewer resources
•Scale/Reach
Number of new people served, new populations
served, and/or new or expanded services
•Leverage
Capacity Building Areas
Friday, July 12, 13

33. •Efficiency / Efficacy
Improved outcomes with the same level of resources
or improved or consistent quality of services with
fewer resources
•Scale/Reach
Number of new people served, new populations
served, and/or new or expanded services
•Leverage
Additional resources or assets garnered through
capacity-building activities such as funding,
volunteers, in-kind support, and partnerships.
Capacity Building Areas
Friday, July 12, 13

34. Capacity Building Outcomes
Established/expanded pool of volunteers to assist with service or program
delivery.
Improved policies, training, management, staff/volunteer development, and
internal communications.
Improved systems for organizational / program efficiency and effectiveness.
Improved systems for organizational efficiency and effectiveness, scale/reach,
and leverage.
Complete environmental scan of community context, needs and assets.
Expanded/improved community knowledge of effort of the organization’s
services to the community or program/organization’s knowledge for service
delivery.
Improvement/expansion into focus area or improvement of existing program;
program delivery model and approach refined and revised to effectively reach
populations in need.
Expanded/enhanced sustainable and/or diversified funding & resource stream.
Improved systems for organizational / program management, effectiveness,
and reach.
Friday, July 12, 13

35. Systemic Change Example
StriveNetwork.org
Friday, July 12, 13

36. Systemic Change Example
StriveNetwork.org
Friday, July 12, 13

37. Systemic Change Example
StriveNetwork.org
Friday, July 12, 13

38. •Strive brought together more than 300 leaders of local
organizations leaders to tackle the student achievement
crisis.
•Their ambitious mission became to coordinate
improvements at every stage of a young person’s life,
from “cradle to career.”
•Strive focused the entire educational community on a single
set of goals, measured in the same way.
•Participating organizations are grouped into 15 different
Student Success Networks (SSNs) by type of activity, such
as early childhood education or tutoring.
•34 of the 53 success indicators that Strive tracks have
shown positive trends, including high school graduation
rates, fourth-grade reading and math scores, and the number
of preschool children prepared for kindergarten.
StriveNetwork.org
Friday, July 12, 13

39. Five Principles for
Success
• Common Agenda
• Shared Measurement Systems
• Mutually Reinforcing Activities
• Continuous Communication
• Backbone Support Organizations
Friday, July 12, 13

40. Backbone
Org
Levels of Collaboration
Friday, July 12, 13

41. Systems
Partner in capacity-building
for collaboratives working
to achieve measurable
community and systemic
change.
Organizations
Partner in capacity-building
for organizations to
improve effectiveness, efficiency,
and resources.
Programs
Individuals
& Places
Community Change
Bonner Transformation Goals
Friday, July 12, 13

42. Capacity Building
Activities
(see pages 12-15)
Friday, July 12, 13

43. • Volunteer Generation & Management
Capacity Building
Activities
(see pages 12-15)
Friday, July 12, 13

44. • Volunteer Generation & Management
• Training & Program Development
Capacity Building
Activities
(see pages 12-15)
Friday, July 12, 13

45. • Volunteer Generation & Management
• Training & Program Development
• Communications and Technology
Capacity Building
Activities
(see pages 12-15)
Friday, July 12, 13

46. • Volunteer Generation & Management
• Training & Program Development
• Communications and Technology
• Community-Based & Policy Research
Capacity Building
Activities
(see pages 12-15)
Friday, July 12, 13

47. • Volunteer Generation & Management
• Training & Program Development
• Communications and Technology
• Community-Based & Policy Research
• Fundraising, Resource Generation &
Organizational Development
Capacity Building
Activities
(see pages 12-15)
Friday, July 12, 13

48. Discussion:
Discuss ways
campus can
help your
organization’s
capacity.
Friday, July 12, 13

49. Capacity
Building
Opportunities
Planning
Guide
Check &
describe
opportunities for
projects
Friday, July 12, 13

50. Capacity
Building
Opportunities
Planning
Guide
Later reframe
Activities into
Outcomes...
Output/Outcome Areas
Established/expanded pool of volunteers (students, staff,
faculty) to assist with service or program delivery.
(Volunteer Generation/Recruitment)
Improved policies, training, management, staff/volunteer
development, and internal communications.
(Volunteer Management, Program Coordination and
Management)
Improved systems for organizational / program efficiency
and effectiveness.
(Training Development, Program Development)
Improved systems for organizational efficiency and
effectiveness, scale/reach, and leverage.
(Technology Use, Social Media Use, Technology Systems,
Community Outreach/Meetings Support)
Complete environmental scan of community context,
needs and assets. (Community Assessment)
Expanded/improved community knowledge of effort of
the organization’s services to the community or program/
organization’s knowledge for service delivery. (Research,
Service-Learning, or Academic Projects)
Improvement/expansion into focus area or improvement
of existing program; program delivery model and
approach refined and revised to effectively reach
populations in need. (Policy Research)
Expanded/enhanced sustainable and/or diversified
funding and resource stream. (Financial Resources,
Resource Generation)
Improved systems for organizational / program
management, effectiveness, and reach. (Organizational
Development)
Friday, July 12, 13

51. Capacity
Building
Opportunities
Planning
Guide
Connect to your
your Campus
Center’s strategic
plans
Output/Outcome Areas
Established/expanded pool of volunteers (students, staff,
faculty) to assist with service or program delivery.
(Volunteer Generation/Recruitment)
Improved policies, training, management, staff/volunteer
development, and internal communications.
(Volunteer Management, Program Coordination and
Management)
Improved systems for organizational / program efficiency
and effectiveness.
(Training Development, Program Development)
Improved systems for organizational efficiency and
effectiveness, scale/reach, and leverage.
(Technology Use, Social Media Use, Technology Systems,
Community Outreach/Meetings Support)
Complete environmental scan of community context,
needs and assets. (Community Assessment)
Expanded/improved community knowledge of effort of
the organization’s services to the community or program/
organization’s knowledge for service delivery. (Research,
Service-Learning, or Academic Projects)
Improvement/expansion into focus area or improvement
of existing program; program delivery model and
approach refined and revised to effectively reach
populations in need. (Policy Research)
Expanded/enhanced sustainable and/or diversified
funding and resource stream. (Financial Resources,
Resource Generation)
Improved systems for organizational / program
management, effectiveness, and reach. (Organizational
Development)
Friday, July 12, 13