SlideShare a Scribd company logo
1 of 67
Download to read offline
tips for effective
workshops10
UX Brighton / February 2015
Alison Coward
Bracket
@alisoncoward
www.bracketcreative.co.uk
Bracket www.bracketcreative.co.uk
The three stages of
great workshops:
Bracket www.bracketcreative.co.uk
The three stages of
great workshops:
1. Preparation
Bracket www.bracketcreative.co.uk
The three stages of
great workshops:
1. Preparation
2. On the day
Bracket www.bracketcreative.co.uk
The three stages of
great workshops:
1. Preparation
2. On the day
3. Follow-up
Bracket www.bracketcreative.co.uk
PREPARATION
1
Should you run a workshop?
Bracket www.bracketcreative.co.uk
1
Should you run a workshop?
Reasons for
workshops…
Bracket www.bracketcreative.co.uk
1
Should you run a workshop?
1. To gather info
2. Generate ideas
3. Make decisions
Bracket www.bracketcreative.co.uk
1
Should you run a workshop?
1. To gather info
2. Generate ideas
3. Make decisions
Bracket www.bracketcreative.co.uk
Probably the most straight forward - you’re
asking people to share what they know
1
Should you run a workshop?
1. To gather info
2. Generate ideas
3. Make decisions
Bracket www.bracketcreative.co.uk
Slightly more difficult as you have to encourage
creativity, ensure equal contributions etc
1
Should you run a workshop?
1. To gather info
2. Generate ideas
3. Make decisions
Bracket www.bracketcreative.co.uk
Most challenging as you’re asking people to agree
1
Should you run a workshop?
Some workshops
may have an element
of all three, but the
important thing to
remember is that it’s
all about …
Bracket www.bracketcreative.co.uk
1
Should you run a workshop?
Bracket
Some workshops
may have an element
of all three, but the
important thing to
remember is that it’s
all about …
www.bracketcreative.co.uk
1
Should you run a workshop?
Bracket
Some workshops
may have an element
of all three, but the
important thing to
remember is that it’s
all about …
www.bracketcreative.co.uk
and a genuine curiosity in what
people have to say
Image by Juhan Sonin on Flickr
2
Bracket www.bracketcreative.co.uk
Think of the preparation stage as a
real design process.
Image by Juhan Sonin on Flickr
2
Bracket www.bracketcreative.co.uk
Think of the preparation stage as a
real design process.
Consider form, function and the
user experience.
Image by Juhan Sonin on Flickr
2
Bracket www.bracketcreative.co.uk
Think of the preparation stage as a
real design process.
Consider form, function and the
user experience.
Be clear on what you need to do with
the content after the workshop and
work backwards from there.
Think beyond the end of the workshop
Image by Juhan Sonin on Flickr
2
Bracket www.bracketcreative.co.uk
Think of the preparation stage as a
real design process.
Consider form, function and the
user experience.
Be clear on what you need to do with
the content after the workshop and
work backwards from there.
3
Image by Freddy
Snijder on Flickr
3
Get people standing
up, moving around
and using their
hands
Image by Freddy
Snijder on Flickr
3
Get people standing
up, moving around
and using their
hands
Make it dynamic
Image by Freddy
Snijder on Flickr
4
Separate divergent and convergent thinking
Bracket www.bracketcreative.co.uk
Image by Kyle Macdonald on Flickr
4
Separate divergent and convergent thinking
Bracket www.bracketcreative.co.uk
Think of as many uses of a paperclip as
possible
Image by Kyle Macdonald on Flickr
4
Separate divergent and convergent thinking
Bracket www.bracketcreative.co.uk
Think of as many uses of a paperclip as
possible
Now, choose your best idea
Image by Kyle Macdonald on Flickr
4
Separate divergent and convergent thinking
Bracket www.bracketcreative.co.uk
Think of as many uses of a paperclip as
possible
Now, choose your best idea
You’re using a different thought process for
each. You can’t do both at the same time
5
Plan for better brainstorming
Image by Ignacio Palomo Duarte on Flickr
Bracket www.bracketcreative.co.uk
Avoiding GROUPTHINK
• Don’t let senior staff speak first
• Set the scene for “critical thinking”
• Get someone to play devil’s advocate
Cass Sunstein & Reid Hastie
“Making Dumb Groups Smarter” HBR November 2014
https://hbr.org/2014/11/making-dumb-groups-smarter
Bracket www.bracketcreative.co.uk
Avoiding GROUPTHINK
• Don’t let senior staff speak first - let others start by
sharing their ideas
• Set the scene for “critical thinking”
• Get someone to play devil’s advocate
Cass Sunstein & Reid Hastie
“Making Dumb Groups Smarter” HBR November 2014
https://hbr.org/2014/11/making-dumb-groups-smarter
Bracket www.bracketcreative.co.uk
Avoiding GROUPTHINK
• Don’t let senior staff speak first - let others start by
sharing their ideas
• Set the scene for “critical thinking” – give
permission to challenge and constructively criticize
• Get someone to play devil’s advocate
Cass Sunstein & Reid Hastie
“Making Dumb Groups Smarter” HBR November 2014
https://hbr.org/2014/11/making-dumb-groups-smarter
Bracket www.bracketcreative.co.uk
Avoiding GROUPTHINK
• Don’t let senior staff speak first - let others start by
sharing their ideas
• Set the scene for “critical thinking” – give
permission to challenge and constructively criticize
• Get someone to play devil’s advocate – have
someone who is there to purposely disagree
Cass Sunstein & Reid Hastie
“Making Dumb Groups Smarter” HBR November 2014
https://hbr.org/2014/11/making-dumb-groups-smarter
Bracket www.bracketcreative.co.uk
• Give people time to think individually first
• Go for quantity
• Brainstorm in 15 min max cycles
• Create guidelines and constraints
Leigh Thomson
“Creative Conspiracy: The New Rules of Breakthrough Collaboration”
Bracket www.bracketcreative.co.uk
Better BRAINSTORMING
Techniques to try…
Bracket www.bracketcreative.co.uk
Brainwriting
Breakout groups
Dot voting
Image by B Dixon on Flickr
6
Get interactive as early as possible
Bracket www.bracketcreative.co.uk
6
Get interactive as early as possible
Bracket www.bracketcreative.co.uk
A simple example…
6
Get interactive as early as possible
Bracket www.bracketcreative.co.uk
A simple example…
Ask a question, and ask participants
to write down all their ideas, one per
post-it note
6
Get interactive as early as possible
Bracket www.bracketcreative.co.uk
Ask a question, and ask participants
to write down all their ideas, one per
post-it note
Then ask them to sort the post-it
notes into themes
A simple example…
ON THE DAY
Despite it’s image,
facilitation is a
valuable skill!
7
Manage the
introverts and extroverts
Bracket www.bracketcreative.co.uk
7
Manage the
introverts and extroverts
Bracket www.bracketcreative.co.uk
Like to think
before they speak
7
Manage the
introverts and extroverts
Bracket www.bracketcreative.co.uk
Like to think
before they speak
Prefer to think
out loud
7
Manage the
introverts and extroverts
Bracket www.bracketcreative.co.uk
Like to think
before they speak
Prefer to think
out loud
Design a workshop that accommodates both types
8
Embrace the chaos!
8
Embrace the chaos!
Especially here
9
You can’t facilitate and
participate at the same
time
Bracket www.bracketcreative.co.uk
9
You can’t facilitate and
participate at the same
time
Bracket www.bracketcreative.co.uk
(there’s too much to do)
Bracket www.bracketcreative.co.uk
Facilitation is a bit
like an iceberg
Bracket www.bracketcreative.co.uk
Visible skills
Keeping time
Introducing
exercises
Taking notes
Setting the tone
Neutral
Bracket www.bracketcreative.co.uk
Visible skills
Keeping time
Introducing
exercises
Taking notes
Setting the tone
Neutral
Bracket www.bracketcreative.co.uk
Visible skills
Less
obvious
Keeping time
Introducing
exercises
Taking notes
Setting the tone
Summarizing
Managing conflict
Ensuring equal
contributions
Noticing patterns
Asking questions
Keeping focus
Motivating
Neutral
Encouraging
Bracket www.bracketcreative.co.uk
Visible skills
Less
obvious
Keeping time
Introducing
exercises
Taking notes
Setting the tone
Summarizing
Managing conflict
Ensuring equal
contributions
Noticing patterns
Asking questions
Keeping focus
Motivating
Neutral
Encouraging
Bracket www.bracketcreative.co.uk
Visible skills
Less
obvious
Invisible
Keeping time
Introducing
exercises
Taking notes
Setting the tone
Summarizing
Managing conflict
Ensuring equal
contributions
Noticing patterns
Asking questions
Keeping focus
Motivating
Active listening
Empathy
Comfortable with ambiguity
Flexible
Open to surprises
Patient
Self-aware
Knowing when to
stay silent Thinking on your feet
Able to synthesise quickly
Genuine curiosity
Neutral
Encouraging
Bracket www.bracketcreative.co.uk
Visible skills
Less
obvious
Invisible
FOLLOW-UP
Image by Jerome on Flickr
10
The main thing is PROGRESS
Bracket www.bracketcreative.co.uk
Image by Jerome on Flickr
10
The main thing is PROGRESS
Bracket www.bracketcreative.co.uk
This is the biggest factor that has a positive
impact on inner work life – “the conditions
that foster positive emotions, strong internal
motivation, and favourable perceptions of the
colleagues and the work itself”
Amabile & Kramer,
“The Progress Principle: Using small wins to ignite joy, creativity and engagement at work”
• Celebrate small wins
Bracket www.bracketcreative.co.uk
The main thing is PROGRESS
• Celebrate small wins
• Keep tasks and timelines visible
Bracket www.bracketcreative.co.uk
The main thing is PROGRESS
• Celebrate small wins
• Keep tasks and timelines visible
• Provide regular feedback
Bracket www.bracketcreative.co.uk
The main thing is PROGRESS
• Celebrate small wins
• Keep tasks and timelines visible
• Provide regular feedback
• Short, but frequent, update meetings
Bracket www.bracketcreative.co.uk
The main thing is PROGRESS
Bracket www.bracketcreative.co.uk
Summary – three stages of great workshops
Preparation
1. Is a workshop the right thing to do?
2. Think beyond the end of the workshop
3. Make it dynamic
4. Separate divergent and convergent thinking
5. Plan for better brainstorming
6. Get interactive as early as possible
On the day
7. Manage the introverts and extroverts
8. Embrace the chaos
9. You can’t facilitate and participate at the same time
Follow-up
10. The main thing is progress
THANKS FOR LISTENING!
Alison Coward
@alisoncoward
@bracketagency
www.bracketcreative.co.uk

More Related Content

Viewers also liked

The nature of group membership and psychodynamic processes adlt 612 class 2
The nature of group membership and psychodynamic processes adlt 612 class 2The nature of group membership and psychodynamic processes adlt 612 class 2
The nature of group membership and psychodynamic processes adlt 612 class 2tjcarter
 
Groupthink - Dangerous Effect on Group Decision Making
Groupthink - Dangerous Effect on Group Decision MakingGroupthink - Dangerous Effect on Group Decision Making
Groupthink - Dangerous Effect on Group Decision MakingTarek Salah
 
UX Workshop Activity: Missions, Methods and Mindframes. Centerline Digital.
UX Workshop Activity: Missions, Methods and Mindframes. Centerline Digital.UX Workshop Activity: Missions, Methods and Mindframes. Centerline Digital.
UX Workshop Activity: Missions, Methods and Mindframes. Centerline Digital.Centerline Digital
 
Strategic UX Workshop - UX Bristol
Strategic UX Workshop - UX BristolStrategic UX Workshop - UX Bristol
Strategic UX Workshop - UX Bristolleisa reichelt
 
Mini UX Workshop: Creating Persona & Scenario
Mini UX Workshop: Creating Persona & ScenarioMini UX Workshop: Creating Persona & Scenario
Mini UX Workshop: Creating Persona & ScenarioNatt Phenjati
 
Brainstorming Workshop!
Brainstorming Workshop!Brainstorming Workshop!
Brainstorming Workshop!Advertising
 
10 Steps for Great Brainstorming
10 Steps for Great Brainstorming10 Steps for Great Brainstorming
10 Steps for Great BrainstormingLive Marketing
 
Groupthink and its impact on decision making
Groupthink and its impact on decision makingGroupthink and its impact on decision making
Groupthink and its impact on decision makingIman Ibrahim
 

Viewers also liked (10)

The nature of group membership and psychodynamic processes adlt 612 class 2
The nature of group membership and psychodynamic processes adlt 612 class 2The nature of group membership and psychodynamic processes adlt 612 class 2
The nature of group membership and psychodynamic processes adlt 612 class 2
 
Groupthink - Dangerous Effect on Group Decision Making
Groupthink - Dangerous Effect on Group Decision MakingGroupthink - Dangerous Effect on Group Decision Making
Groupthink - Dangerous Effect on Group Decision Making
 
Groupthink
GroupthinkGroupthink
Groupthink
 
Lean UX Workshop
Lean UX WorkshopLean UX Workshop
Lean UX Workshop
 
UX Workshop Activity: Missions, Methods and Mindframes. Centerline Digital.
UX Workshop Activity: Missions, Methods and Mindframes. Centerline Digital.UX Workshop Activity: Missions, Methods and Mindframes. Centerline Digital.
UX Workshop Activity: Missions, Methods and Mindframes. Centerline Digital.
 
Strategic UX Workshop - UX Bristol
Strategic UX Workshop - UX BristolStrategic UX Workshop - UX Bristol
Strategic UX Workshop - UX Bristol
 
Mini UX Workshop: Creating Persona & Scenario
Mini UX Workshop: Creating Persona & ScenarioMini UX Workshop: Creating Persona & Scenario
Mini UX Workshop: Creating Persona & Scenario
 
Brainstorming Workshop!
Brainstorming Workshop!Brainstorming Workshop!
Brainstorming Workshop!
 
10 Steps for Great Brainstorming
10 Steps for Great Brainstorming10 Steps for Great Brainstorming
10 Steps for Great Brainstorming
 
Groupthink and its impact on decision making
Groupthink and its impact on decision makingGroupthink and its impact on decision making
Groupthink and its impact on decision making
 

Similar to Top tips for effective workshops / UX Brighton / February 2015

How to run effective workshops - Alison Coward - Codemotion Amsterdam 2016
How to run effective workshops - Alison Coward - Codemotion Amsterdam 2016How to run effective workshops - Alison Coward - Codemotion Amsterdam 2016
How to run effective workshops - Alison Coward - Codemotion Amsterdam 2016Codemotion
 
Creativity On Tap AKA Bono’s Hats and How To Have A Shit Load Of Ideas
Creativity On Tap AKA Bono’s Hats and How To Have A Shit Load Of IdeasCreativity On Tap AKA Bono’s Hats and How To Have A Shit Load Of Ideas
Creativity On Tap AKA Bono’s Hats and How To Have A Shit Load Of IdeasWayne Barker
 
Adobe Kickbox - A framework to nurture Innovation
Adobe Kickbox -  A framework to nurture InnovationAdobe Kickbox -  A framework to nurture Innovation
Adobe Kickbox - A framework to nurture InnovationAshwin Chandrasekaran
 
“The Five Meetings You Meet in Web Design” by Kevin Hoffman (Now What? Confer...
“The Five Meetings You Meet in Web Design” by Kevin Hoffman (Now What? Confer...“The Five Meetings You Meet in Web Design” by Kevin Hoffman (Now What? Confer...
“The Five Meetings You Meet in Web Design” by Kevin Hoffman (Now What? Confer...Blend Interactive
 
Cultivating Lean Startup Teams When People Don't Know What Lean Is
Cultivating Lean Startup Teams When People Don't Know What Lean IsCultivating Lean Startup Teams When People Don't Know What Lean Is
Cultivating Lean Startup Teams When People Don't Know What Lean IsEmily Holmes
 
Michael Edson, Resource Sharing Remixed
Michael Edson, Resource Sharing RemixedMichael Edson, Resource Sharing Remixed
Michael Edson, Resource Sharing RemixedMichael Edson
 
SXSW 2010 Creative Inspiration
SXSW 2010 Creative InspirationSXSW 2010 Creative Inspiration
SXSW 2010 Creative InspirationCritical Mass
 
Effective Interviewing
Effective InterviewingEffective Interviewing
Effective InterviewingAdrian Howard
 
Content 3.0: Making Great Decisions
Content 3.0: Making Great DecisionsContent 3.0: Making Great Decisions
Content 3.0: Making Great DecisionsLaura Creekmore
 
5 Design Hacks to Build a Better Product in Less Time
5 Design Hacks to Build a Better Product in Less Time5 Design Hacks to Build a Better Product in Less Time
5 Design Hacks to Build a Better Product in Less TimeAmy Jo Kim
 
Design Thinking & The Hackathon
Design Thinking & The HackathonDesign Thinking & The Hackathon
Design Thinking & The HackathonThe Pilot Project
 
Tse idea generation_ evaluation_2014
Tse idea generation_ evaluation_2014Tse idea generation_ evaluation_2014
Tse idea generation_ evaluation_2014Valeryia Kazheunikava
 
Appraisals - Everything you need to know
Appraisals - Everything you need to knowAppraisals - Everything you need to know
Appraisals - Everything you need to knowShorebird RPO
 
Run A Better Product Blog
Run A Better Product BlogRun A Better Product Blog
Run A Better Product BlogDave Coustan
 
Create Atomic habits to become a better developer
Create Atomic habits to become a better developerCreate Atomic habits to become a better developer
Create Atomic habits to become a better developerNatan Silnitsky
 
Creative Behaviour - David Baskerville and David Avis
Creative Behaviour - David Baskerville and David AvisCreative Behaviour - David Baskerville and David Avis
Creative Behaviour - David Baskerville and David AvisIIBA UK Chapter
 
Workshop culture for a better workplace
Workshop culture for a better workplaceWorkshop culture for a better workplace
Workshop culture for a better workplaceAlison Coward
 
Finding Opportunities for Higher Level Thinking in the Curriculum
Finding Opportunities for Higher Level Thinking in the CurriculumFinding Opportunities for Higher Level Thinking in the Curriculum
Finding Opportunities for Higher Level Thinking in the CurriculumBernie Dodge
 
Creative Marketing that Brings Talent
Creative Marketing that Brings TalentCreative Marketing that Brings Talent
Creative Marketing that Brings TalentBrian Oster
 
Innovation and Entrepreneurship
Innovation and EntrepreneurshipInnovation and Entrepreneurship
Innovation and EntrepreneurshipEvisors
 

Similar to Top tips for effective workshops / UX Brighton / February 2015 (20)

How to run effective workshops - Alison Coward - Codemotion Amsterdam 2016
How to run effective workshops - Alison Coward - Codemotion Amsterdam 2016How to run effective workshops - Alison Coward - Codemotion Amsterdam 2016
How to run effective workshops - Alison Coward - Codemotion Amsterdam 2016
 
Creativity On Tap AKA Bono’s Hats and How To Have A Shit Load Of Ideas
Creativity On Tap AKA Bono’s Hats and How To Have A Shit Load Of IdeasCreativity On Tap AKA Bono’s Hats and How To Have A Shit Load Of Ideas
Creativity On Tap AKA Bono’s Hats and How To Have A Shit Load Of Ideas
 
Adobe Kickbox - A framework to nurture Innovation
Adobe Kickbox -  A framework to nurture InnovationAdobe Kickbox -  A framework to nurture Innovation
Adobe Kickbox - A framework to nurture Innovation
 
“The Five Meetings You Meet in Web Design” by Kevin Hoffman (Now What? Confer...
“The Five Meetings You Meet in Web Design” by Kevin Hoffman (Now What? Confer...“The Five Meetings You Meet in Web Design” by Kevin Hoffman (Now What? Confer...
“The Five Meetings You Meet in Web Design” by Kevin Hoffman (Now What? Confer...
 
Cultivating Lean Startup Teams When People Don't Know What Lean Is
Cultivating Lean Startup Teams When People Don't Know What Lean IsCultivating Lean Startup Teams When People Don't Know What Lean Is
Cultivating Lean Startup Teams When People Don't Know What Lean Is
 
Michael Edson, Resource Sharing Remixed
Michael Edson, Resource Sharing RemixedMichael Edson, Resource Sharing Remixed
Michael Edson, Resource Sharing Remixed
 
SXSW 2010 Creative Inspiration
SXSW 2010 Creative InspirationSXSW 2010 Creative Inspiration
SXSW 2010 Creative Inspiration
 
Effective Interviewing
Effective InterviewingEffective Interviewing
Effective Interviewing
 
Content 3.0: Making Great Decisions
Content 3.0: Making Great DecisionsContent 3.0: Making Great Decisions
Content 3.0: Making Great Decisions
 
5 Design Hacks to Build a Better Product in Less Time
5 Design Hacks to Build a Better Product in Less Time5 Design Hacks to Build a Better Product in Less Time
5 Design Hacks to Build a Better Product in Less Time
 
Design Thinking & The Hackathon
Design Thinking & The HackathonDesign Thinking & The Hackathon
Design Thinking & The Hackathon
 
Tse idea generation_ evaluation_2014
Tse idea generation_ evaluation_2014Tse idea generation_ evaluation_2014
Tse idea generation_ evaluation_2014
 
Appraisals - Everything you need to know
Appraisals - Everything you need to knowAppraisals - Everything you need to know
Appraisals - Everything you need to know
 
Run A Better Product Blog
Run A Better Product BlogRun A Better Product Blog
Run A Better Product Blog
 
Create Atomic habits to become a better developer
Create Atomic habits to become a better developerCreate Atomic habits to become a better developer
Create Atomic habits to become a better developer
 
Creative Behaviour - David Baskerville and David Avis
Creative Behaviour - David Baskerville and David AvisCreative Behaviour - David Baskerville and David Avis
Creative Behaviour - David Baskerville and David Avis
 
Workshop culture for a better workplace
Workshop culture for a better workplaceWorkshop culture for a better workplace
Workshop culture for a better workplace
 
Finding Opportunities for Higher Level Thinking in the Curriculum
Finding Opportunities for Higher Level Thinking in the CurriculumFinding Opportunities for Higher Level Thinking in the Curriculum
Finding Opportunities for Higher Level Thinking in the Curriculum
 
Creative Marketing that Brings Talent
Creative Marketing that Brings TalentCreative Marketing that Brings Talent
Creative Marketing that Brings Talent
 
Innovation and Entrepreneurship
Innovation and EntrepreneurshipInnovation and Entrepreneurship
Innovation and Entrepreneurship
 

Recently uploaded

UX Conference on UX Research Trends in 2024
UX Conference on UX Research Trends in 2024UX Conference on UX Research Trends in 2024
UX Conference on UX Research Trends in 2024mikailaoh
 
The future of UX design support tools - talk Paris March 2024
The future of UX design support tools - talk Paris March 2024The future of UX design support tools - talk Paris March 2024
The future of UX design support tools - talk Paris March 2024Alan Dix
 
Cold War Tensions Increase - 1945-1952.pptx
Cold War Tensions Increase - 1945-1952.pptxCold War Tensions Increase - 1945-1952.pptx
Cold War Tensions Increase - 1945-1952.pptxSamKuruvilla5
 
WCM Branding Agency | 210519 - Portfolio Review (F&B) -s.pptx
WCM Branding Agency | 210519 - Portfolio Review (F&B) -s.pptxWCM Branding Agency | 210519 - Portfolio Review (F&B) -s.pptx
WCM Branding Agency | 210519 - Portfolio Review (F&B) -s.pptxHasan S
 
Design mental models for managing large-scale dbt projects. March 21, 2024 in...
Design mental models for managing large-scale dbt projects. March 21, 2024 in...Design mental models for managing large-scale dbt projects. March 21, 2024 in...
Design mental models for managing large-scale dbt projects. March 21, 2024 in...Ed Orozco
 
Construction Documents Checklist before Construction
Construction Documents Checklist before ConstructionConstruction Documents Checklist before Construction
Construction Documents Checklist before ConstructionResDraft
 
Mike Tyson Sign The Contract Big Boy Shirt
Mike Tyson Sign The Contract Big Boy ShirtMike Tyson Sign The Contract Big Boy Shirt
Mike Tyson Sign The Contract Big Boy ShirtTeeFusion
 
High-Quality Faux Embroidery Services | Cre8iveSkill
High-Quality Faux Embroidery Services | Cre8iveSkillHigh-Quality Faux Embroidery Services | Cre8iveSkill
High-Quality Faux Embroidery Services | Cre8iveSkillCre8iveskill
 
Introduce Trauma-Informed Design to Your Organization - CSUN ATC 2024
Introduce Trauma-Informed Design to Your Organization - CSUN ATC 2024Introduce Trauma-Informed Design to Your Organization - CSUN ATC 2024
Introduce Trauma-Informed Design to Your Organization - CSUN ATC 2024Ted Drake
 
How to use Ai for UX UI Design | ChatGPT
How to use Ai for UX UI Design | ChatGPTHow to use Ai for UX UI Design | ChatGPT
How to use Ai for UX UI Design | ChatGPTThink 360 Studio
 
Create Funeral Invites Online @ feedvu.com
Create Funeral Invites Online @ feedvu.comCreate Funeral Invites Online @ feedvu.com
Create Funeral Invites Online @ feedvu.comjakyjhon00
 
Embroidery design from embroidery magazine
Embroidery design from embroidery magazineEmbroidery design from embroidery magazine
Embroidery design from embroidery magazineRivanEleraki
 
Production of Erythromycin microbiology.pptx
Production of Erythromycin microbiology.pptxProduction of Erythromycin microbiology.pptx
Production of Erythromycin microbiology.pptxb2kshani34
 
Best-NO1 Pakistani Amil Baba Real Amil baba In Pakistan Najoomi Baba in Pakis...
Best-NO1 Pakistani Amil Baba Real Amil baba In Pakistan Najoomi Baba in Pakis...Best-NO1 Pakistani Amil Baba Real Amil baba In Pakistan Najoomi Baba in Pakis...
Best-NO1 Pakistani Amil Baba Real Amil baba In Pakistan Najoomi Baba in Pakis...Amil baba
 
Math Group 3 Presentation OLOLOLOLILOOLLOLOL
Math Group 3 Presentation OLOLOLOLILOOLLOLOLMath Group 3 Presentation OLOLOLOLILOOLLOLOL
Math Group 3 Presentation OLOLOLOLILOOLLOLOLkenzukiri
 
Designing for privacy: 3 essential UX habits for product teams
Designing for privacy: 3 essential UX habits for product teamsDesigning for privacy: 3 essential UX habits for product teams
Designing for privacy: 3 essential UX habits for product teamsBlock Party
 
LRFD Bridge Design Specifications-AASHTO (2014).pdf
LRFD Bridge Design Specifications-AASHTO (2014).pdfLRFD Bridge Design Specifications-AASHTO (2014).pdf
LRFD Bridge Design Specifications-AASHTO (2014).pdfHctorFranciscoSnchez1
 
Khushi sharma undergraduate portfolio...
Khushi sharma undergraduate portfolio...Khushi sharma undergraduate portfolio...
Khushi sharma undergraduate portfolio...khushisharma298853
 
Building+your+Data+Project+on+AWS+-+Luke+Anderson.pdf
Building+your+Data+Project+on+AWS+-+Luke+Anderson.pdfBuilding+your+Data+Project+on+AWS+-+Luke+Anderson.pdf
Building+your+Data+Project+on+AWS+-+Luke+Anderson.pdfsaidbilgen
 

Recently uploaded (19)

UX Conference on UX Research Trends in 2024
UX Conference on UX Research Trends in 2024UX Conference on UX Research Trends in 2024
UX Conference on UX Research Trends in 2024
 
The future of UX design support tools - talk Paris March 2024
The future of UX design support tools - talk Paris March 2024The future of UX design support tools - talk Paris March 2024
The future of UX design support tools - talk Paris March 2024
 
Cold War Tensions Increase - 1945-1952.pptx
Cold War Tensions Increase - 1945-1952.pptxCold War Tensions Increase - 1945-1952.pptx
Cold War Tensions Increase - 1945-1952.pptx
 
WCM Branding Agency | 210519 - Portfolio Review (F&B) -s.pptx
WCM Branding Agency | 210519 - Portfolio Review (F&B) -s.pptxWCM Branding Agency | 210519 - Portfolio Review (F&B) -s.pptx
WCM Branding Agency | 210519 - Portfolio Review (F&B) -s.pptx
 
Design mental models for managing large-scale dbt projects. March 21, 2024 in...
Design mental models for managing large-scale dbt projects. March 21, 2024 in...Design mental models for managing large-scale dbt projects. March 21, 2024 in...
Design mental models for managing large-scale dbt projects. March 21, 2024 in...
 
Construction Documents Checklist before Construction
Construction Documents Checklist before ConstructionConstruction Documents Checklist before Construction
Construction Documents Checklist before Construction
 
Mike Tyson Sign The Contract Big Boy Shirt
Mike Tyson Sign The Contract Big Boy ShirtMike Tyson Sign The Contract Big Boy Shirt
Mike Tyson Sign The Contract Big Boy Shirt
 
High-Quality Faux Embroidery Services | Cre8iveSkill
High-Quality Faux Embroidery Services | Cre8iveSkillHigh-Quality Faux Embroidery Services | Cre8iveSkill
High-Quality Faux Embroidery Services | Cre8iveSkill
 
Introduce Trauma-Informed Design to Your Organization - CSUN ATC 2024
Introduce Trauma-Informed Design to Your Organization - CSUN ATC 2024Introduce Trauma-Informed Design to Your Organization - CSUN ATC 2024
Introduce Trauma-Informed Design to Your Organization - CSUN ATC 2024
 
How to use Ai for UX UI Design | ChatGPT
How to use Ai for UX UI Design | ChatGPTHow to use Ai for UX UI Design | ChatGPT
How to use Ai for UX UI Design | ChatGPT
 
Create Funeral Invites Online @ feedvu.com
Create Funeral Invites Online @ feedvu.comCreate Funeral Invites Online @ feedvu.com
Create Funeral Invites Online @ feedvu.com
 
Embroidery design from embroidery magazine
Embroidery design from embroidery magazineEmbroidery design from embroidery magazine
Embroidery design from embroidery magazine
 
Production of Erythromycin microbiology.pptx
Production of Erythromycin microbiology.pptxProduction of Erythromycin microbiology.pptx
Production of Erythromycin microbiology.pptx
 
Best-NO1 Pakistani Amil Baba Real Amil baba In Pakistan Najoomi Baba in Pakis...
Best-NO1 Pakistani Amil Baba Real Amil baba In Pakistan Najoomi Baba in Pakis...Best-NO1 Pakistani Amil Baba Real Amil baba In Pakistan Najoomi Baba in Pakis...
Best-NO1 Pakistani Amil Baba Real Amil baba In Pakistan Najoomi Baba in Pakis...
 
Math Group 3 Presentation OLOLOLOLILOOLLOLOL
Math Group 3 Presentation OLOLOLOLILOOLLOLOLMath Group 3 Presentation OLOLOLOLILOOLLOLOL
Math Group 3 Presentation OLOLOLOLILOOLLOLOL
 
Designing for privacy: 3 essential UX habits for product teams
Designing for privacy: 3 essential UX habits for product teamsDesigning for privacy: 3 essential UX habits for product teams
Designing for privacy: 3 essential UX habits for product teams
 
LRFD Bridge Design Specifications-AASHTO (2014).pdf
LRFD Bridge Design Specifications-AASHTO (2014).pdfLRFD Bridge Design Specifications-AASHTO (2014).pdf
LRFD Bridge Design Specifications-AASHTO (2014).pdf
 
Khushi sharma undergraduate portfolio...
Khushi sharma undergraduate portfolio...Khushi sharma undergraduate portfolio...
Khushi sharma undergraduate portfolio...
 
Building+your+Data+Project+on+AWS+-+Luke+Anderson.pdf
Building+your+Data+Project+on+AWS+-+Luke+Anderson.pdfBuilding+your+Data+Project+on+AWS+-+Luke+Anderson.pdf
Building+your+Data+Project+on+AWS+-+Luke+Anderson.pdf
 

Top tips for effective workshops / UX Brighton / February 2015

  • 1. tips for effective workshops10 UX Brighton / February 2015 Alison Coward Bracket @alisoncoward www.bracketcreative.co.uk
  • 3. The three stages of great workshops: Bracket www.bracketcreative.co.uk
  • 4. The three stages of great workshops: 1. Preparation Bracket www.bracketcreative.co.uk
  • 5. The three stages of great workshops: 1. Preparation 2. On the day Bracket www.bracketcreative.co.uk
  • 6. The three stages of great workshops: 1. Preparation 2. On the day 3. Follow-up Bracket www.bracketcreative.co.uk
  • 8. 1 Should you run a workshop? Bracket www.bracketcreative.co.uk
  • 9. 1 Should you run a workshop? Reasons for workshops… Bracket www.bracketcreative.co.uk
  • 10. 1 Should you run a workshop? 1. To gather info 2. Generate ideas 3. Make decisions Bracket www.bracketcreative.co.uk
  • 11. 1 Should you run a workshop? 1. To gather info 2. Generate ideas 3. Make decisions Bracket www.bracketcreative.co.uk Probably the most straight forward - you’re asking people to share what they know
  • 12. 1 Should you run a workshop? 1. To gather info 2. Generate ideas 3. Make decisions Bracket www.bracketcreative.co.uk Slightly more difficult as you have to encourage creativity, ensure equal contributions etc
  • 13. 1 Should you run a workshop? 1. To gather info 2. Generate ideas 3. Make decisions Bracket www.bracketcreative.co.uk Most challenging as you’re asking people to agree
  • 14. 1 Should you run a workshop? Some workshops may have an element of all three, but the important thing to remember is that it’s all about … Bracket www.bracketcreative.co.uk
  • 15. 1 Should you run a workshop? Bracket Some workshops may have an element of all three, but the important thing to remember is that it’s all about … www.bracketcreative.co.uk
  • 16. 1 Should you run a workshop? Bracket Some workshops may have an element of all three, but the important thing to remember is that it’s all about … www.bracketcreative.co.uk and a genuine curiosity in what people have to say
  • 17. Image by Juhan Sonin on Flickr 2 Bracket www.bracketcreative.co.uk Think of the preparation stage as a real design process.
  • 18. Image by Juhan Sonin on Flickr 2 Bracket www.bracketcreative.co.uk Think of the preparation stage as a real design process. Consider form, function and the user experience.
  • 19. Image by Juhan Sonin on Flickr 2 Bracket www.bracketcreative.co.uk Think of the preparation stage as a real design process. Consider form, function and the user experience. Be clear on what you need to do with the content after the workshop and work backwards from there.
  • 20. Think beyond the end of the workshop Image by Juhan Sonin on Flickr 2 Bracket www.bracketcreative.co.uk Think of the preparation stage as a real design process. Consider form, function and the user experience. Be clear on what you need to do with the content after the workshop and work backwards from there.
  • 22. 3 Get people standing up, moving around and using their hands Image by Freddy Snijder on Flickr
  • 23. 3 Get people standing up, moving around and using their hands Make it dynamic Image by Freddy Snijder on Flickr
  • 24. 4 Separate divergent and convergent thinking Bracket www.bracketcreative.co.uk Image by Kyle Macdonald on Flickr
  • 25. 4 Separate divergent and convergent thinking Bracket www.bracketcreative.co.uk Think of as many uses of a paperclip as possible Image by Kyle Macdonald on Flickr
  • 26. 4 Separate divergent and convergent thinking Bracket www.bracketcreative.co.uk Think of as many uses of a paperclip as possible Now, choose your best idea Image by Kyle Macdonald on Flickr
  • 27. 4 Separate divergent and convergent thinking Bracket www.bracketcreative.co.uk Think of as many uses of a paperclip as possible Now, choose your best idea You’re using a different thought process for each. You can’t do both at the same time
  • 28. 5 Plan for better brainstorming Image by Ignacio Palomo Duarte on Flickr Bracket www.bracketcreative.co.uk
  • 29. Avoiding GROUPTHINK • Don’t let senior staff speak first • Set the scene for “critical thinking” • Get someone to play devil’s advocate Cass Sunstein & Reid Hastie “Making Dumb Groups Smarter” HBR November 2014 https://hbr.org/2014/11/making-dumb-groups-smarter Bracket www.bracketcreative.co.uk
  • 30. Avoiding GROUPTHINK • Don’t let senior staff speak first - let others start by sharing their ideas • Set the scene for “critical thinking” • Get someone to play devil’s advocate Cass Sunstein & Reid Hastie “Making Dumb Groups Smarter” HBR November 2014 https://hbr.org/2014/11/making-dumb-groups-smarter Bracket www.bracketcreative.co.uk
  • 31. Avoiding GROUPTHINK • Don’t let senior staff speak first - let others start by sharing their ideas • Set the scene for “critical thinking” – give permission to challenge and constructively criticize • Get someone to play devil’s advocate Cass Sunstein & Reid Hastie “Making Dumb Groups Smarter” HBR November 2014 https://hbr.org/2014/11/making-dumb-groups-smarter Bracket www.bracketcreative.co.uk
  • 32. Avoiding GROUPTHINK • Don’t let senior staff speak first - let others start by sharing their ideas • Set the scene for “critical thinking” – give permission to challenge and constructively criticize • Get someone to play devil’s advocate – have someone who is there to purposely disagree Cass Sunstein & Reid Hastie “Making Dumb Groups Smarter” HBR November 2014 https://hbr.org/2014/11/making-dumb-groups-smarter Bracket www.bracketcreative.co.uk
  • 33. • Give people time to think individually first • Go for quantity • Brainstorm in 15 min max cycles • Create guidelines and constraints Leigh Thomson “Creative Conspiracy: The New Rules of Breakthrough Collaboration” Bracket www.bracketcreative.co.uk Better BRAINSTORMING
  • 34. Techniques to try… Bracket www.bracketcreative.co.uk
  • 37. Dot voting Image by B Dixon on Flickr
  • 38. 6 Get interactive as early as possible Bracket www.bracketcreative.co.uk
  • 39. 6 Get interactive as early as possible Bracket www.bracketcreative.co.uk A simple example…
  • 40. 6 Get interactive as early as possible Bracket www.bracketcreative.co.uk A simple example… Ask a question, and ask participants to write down all their ideas, one per post-it note
  • 41. 6 Get interactive as early as possible Bracket www.bracketcreative.co.uk Ask a question, and ask participants to write down all their ideas, one per post-it note Then ask them to sort the post-it notes into themes A simple example…
  • 43. Despite it’s image, facilitation is a valuable skill!
  • 44. 7 Manage the introverts and extroverts Bracket www.bracketcreative.co.uk
  • 45. 7 Manage the introverts and extroverts Bracket www.bracketcreative.co.uk Like to think before they speak
  • 46. 7 Manage the introverts and extroverts Bracket www.bracketcreative.co.uk Like to think before they speak Prefer to think out loud
  • 47. 7 Manage the introverts and extroverts Bracket www.bracketcreative.co.uk Like to think before they speak Prefer to think out loud Design a workshop that accommodates both types
  • 50. 9 You can’t facilitate and participate at the same time Bracket www.bracketcreative.co.uk
  • 51. 9 You can’t facilitate and participate at the same time Bracket www.bracketcreative.co.uk (there’s too much to do)
  • 54. Keeping time Introducing exercises Taking notes Setting the tone Neutral Bracket www.bracketcreative.co.uk Visible skills
  • 55. Keeping time Introducing exercises Taking notes Setting the tone Neutral Bracket www.bracketcreative.co.uk Visible skills Less obvious
  • 56. Keeping time Introducing exercises Taking notes Setting the tone Summarizing Managing conflict Ensuring equal contributions Noticing patterns Asking questions Keeping focus Motivating Neutral Encouraging Bracket www.bracketcreative.co.uk Visible skills Less obvious
  • 57. Keeping time Introducing exercises Taking notes Setting the tone Summarizing Managing conflict Ensuring equal contributions Noticing patterns Asking questions Keeping focus Motivating Neutral Encouraging Bracket www.bracketcreative.co.uk Visible skills Less obvious Invisible
  • 58. Keeping time Introducing exercises Taking notes Setting the tone Summarizing Managing conflict Ensuring equal contributions Noticing patterns Asking questions Keeping focus Motivating Active listening Empathy Comfortable with ambiguity Flexible Open to surprises Patient Self-aware Knowing when to stay silent Thinking on your feet Able to synthesise quickly Genuine curiosity Neutral Encouraging Bracket www.bracketcreative.co.uk Visible skills Less obvious Invisible
  • 60. Image by Jerome on Flickr 10 The main thing is PROGRESS Bracket www.bracketcreative.co.uk
  • 61. Image by Jerome on Flickr 10 The main thing is PROGRESS Bracket www.bracketcreative.co.uk This is the biggest factor that has a positive impact on inner work life – “the conditions that foster positive emotions, strong internal motivation, and favourable perceptions of the colleagues and the work itself” Amabile & Kramer, “The Progress Principle: Using small wins to ignite joy, creativity and engagement at work”
  • 62. • Celebrate small wins Bracket www.bracketcreative.co.uk The main thing is PROGRESS
  • 63. • Celebrate small wins • Keep tasks and timelines visible Bracket www.bracketcreative.co.uk The main thing is PROGRESS
  • 64. • Celebrate small wins • Keep tasks and timelines visible • Provide regular feedback Bracket www.bracketcreative.co.uk The main thing is PROGRESS
  • 65. • Celebrate small wins • Keep tasks and timelines visible • Provide regular feedback • Short, but frequent, update meetings Bracket www.bracketcreative.co.uk The main thing is PROGRESS
  • 66. Bracket www.bracketcreative.co.uk Summary – three stages of great workshops Preparation 1. Is a workshop the right thing to do? 2. Think beyond the end of the workshop 3. Make it dynamic 4. Separate divergent and convergent thinking 5. Plan for better brainstorming 6. Get interactive as early as possible On the day 7. Manage the introverts and extroverts 8. Embrace the chaos 9. You can’t facilitate and participate at the same time Follow-up 10. The main thing is progress
  • 67. THANKS FOR LISTENING! Alison Coward @alisoncoward @bracketagency www.bracketcreative.co.uk