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BRENDA C. MULLANE
3312 Patricia Drive
Urbandale, IA 50322
Brenda.Mullane@consolidated.com
515-360-0069
PROFESSIONAL PROFILE
Expertise in outside sales while providing solutions with Fiber Optics, Telecommunications, Data,
Internet, Data Centers,Document Management, IT Infrastructure products, Networking, Phone Systems,
Hosted VoIP, Cloud Services and computer products to the Information Technology (IT) industry. I am
very aggressive in hunting green field territories. I have many years of experience in the IT Industry
within Iowa and I have established strong executive relationships. Well-deserved reputation for achieving
goals and in maintaining, generating and expanding customer base.
 Experienced Outside and Inside Sales Representative
 Achieving Sales goals and quotas
 Excellent Customer Relationship builder
 Aggressive Hunter in Green Field Territories
 Consultative Sales approach
 Strong Work Ethic and Self-Motivated
 Consistent track record of increased sales
 Sales resulted through cold and warm prospecting over the phone and face-to-face
 Superior Customer Service
PROFESSIONAL EXPERIENCE
Consolidated Communications (formerly Enventis) - Urbandale, IA October 2014 - Present
Leading communications provider serves 11 states with our robust fiber network to mid-size and large
business enterprises. We utilize our advanced fiber optic network and multiple data centers to offer a
wide range of communication services, including data, voice, internet, video, Cloud and managed
services.
Sr. Account Executive
Consulting and providing solutions to IT Directors, Network Engineers, C-Level and other
business decision makers for communication needs. Selling our reliable fiber optic network to
provide Internet, Switched Ethernet, Hosted VoIP,Co-Location space,Data,Voice solutions and
Managed Cloud services to new customers and expand the existing base accounts. Continue on
increasing market share and meeting goals through successful prospecting and selling deeper and
wider within my accounts.
Enventis - Urbandale, IA April 2012 – October 2014
Serves businesses of all sizes across a fives state region with IP-based,voice, data and network solutions.
The product offering consists the following; Data,Switched Ethernet, MPLS, Dedicated Internet, Private
Line Circuits, Data Center Hosting, Managed Services, Cloud Services, Voice and VoIP Services;
Dynamic Bandwidth, and Voice PRI's.
Sr. Account Executive
Provide communications solutions for new customers through successfulprospecting and closing
techniques. Created a new base of customers and increased sales and met goals. Established long
standing relations with customers by my integrity and dedicated work ethic. Built trust with the
customers as a reliable, dependable and trusted advisor. Increased the account base by 100%.
IKON Office Solutions,a Ricoh Company – Clive,IA March 2011 - April 2012
Manufacturer and provider of innovative document management systems and services, enabling
customers to improve document workflow and increase efficiency. IKON integrates copiers, printers, and
MFP Technologies, and document management software and systems, to deliver tailored, high value
solutions, implemented and supported by its team of services professionals.
Major Account Executive
Responsible for Financial Vertical Market in CentralIowa, includes Banks, Credit Unions and
Insurance Companies. Calling on existing accounts and spending most time hunting for new
accounts and uncovering new opportunities within existing accounts. Leading with services and
software to help customers share information and improve the document workflow within a
company to become more efficient and productive. Performing business analysis, value
propositions and proposals by applying a consultative approach to Fortune 1000 customers. Plan
and consult with a team-based approach.
Data Source – Des Moines, IA January 2010 - March 2011
Specializes in helping companies be more efficient with a focus on Printer/Copier environments to
present creative ideas and print management tools. Also provide IT Infrastructure and Data Backup
products to IT departments.
IT Products Specialist/ Account Executive
Presenting new ideas and tools to help manage printing environments to IT Managers,
C-Level, and Purchasing decision makers. Generating new customers and building a customer
base in centralIowa. I am a valuable resource for customers to provide various computer related
products for a Data Center and Server environment.
 Increased sales 50%,from $239,166 in the fiscal year 2010 to $471,289 in 2011
 Established new high profile accounts from my reputation and persistence in cold calling and
sales techniques.
Qwest Communications – Des Moines, IA March 2005 - November 2009
Qwest Business Market Group provides a comprehensive portfolio of data and voice networking
communications solutions to large business enterprises.
Senior Account Executive
Consulting and providing solutions to prospects and existing customers with Telecom and
Network/Data products. Established excellent relationships with all customers and became their
trusted advisor. Single point of contact for identifying, presenting, implementing solutions, repair
and billing questions for my customers.
 Increased account base from $53,000 of monthly recurring revenue in 2005 to $198,000 a
month in 2009.
 Exceeded sales quota 114% over annual 2.5 Million sales goals in 2008.
 Increased existing base customers monthly spend by 30% by introducing new products and
selling deeper and wider in my existing account base
 Identifying opportunities, meeting with the customers to understand their needs and building
an extended relationship through direct sales contact.
 Top ten customers bill over $10,000 a month in telecom and data network solutions.
 Ability to present and communicate effectively within different levels of an organization.
Midwest Computer Products – DesMoines,IA March 1998 - March 2005
Reseller for computer products, media tapes,enclosures, technical workstations, command centers and
hardware to fortune 100 companies.
Direct Sales Representative for Iowa
Selling and providing technical solutions to MIS Directors, IT Directors and Data Center
Managers. Customers ranged from fortune 100 companies; government and educational
institutions in the state of Iowa. I was a solution provider for specialty computer products
including high end KVM switches,media and data storage devices, server enclosures, technical
workstations, command centers,supply products, hardware,software and data center services
used in every Network Operations Center and Mainframe Data Center.
 Increased sales from $255,897 in 1998 to $1,002,656 in 1999.
 Increased profit dollars from $53,080 in 1998 to $105,511 in 1999.
 Created all new customer base with effective cold calling techniques and sales skills.
Battery Patrol - Des Moines, IA August 1993 - February 1998
Nationwide battery distributor for all types of batteries. Automotive, Sealed Lead Acid, NiCad, Lithium
and custom battery packs.
Account Executive
Calling on business owners,purchasing agents for Hospitals, Trailer Manufacturers and Fire and
Security dealers nationwide. Training new employees on prospecting skills and customer
relations. Designing and creating direct fax and mail advertisements.
 Solely started new division February 1994, which now produces $173,417 a month and
increasing every month ranging from $5000-$20,000 total sales. Division is projected to
2 million end of fiscal year.
 Increased sales volume 217%; primarily through cold- call prospecting.
 Consistently increased and retained account base to 1,500 clients in one year and
continually helped grow through outstanding customer service and effective cold calling
techniques.
Education
University ofNorthern Iowa, Cedar Falls , IA 1986 -1990
Bachelor of Arts,General Studies – Major and Psychology - Minor
Certifications
Cisco Sales Expert - Cisco License CCSI March 2015 - March 2016
Organizations
bConnected – Women’s Business Networking Group (co-founder) March 2013 – Present
Urbandale Chamber
Waukee Chamber
West Des Moines Chamber

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Brenda Mullane Resume

  • 1. BRENDA C. MULLANE 3312 Patricia Drive Urbandale, IA 50322 Brenda.Mullane@consolidated.com 515-360-0069 PROFESSIONAL PROFILE Expertise in outside sales while providing solutions with Fiber Optics, Telecommunications, Data, Internet, Data Centers,Document Management, IT Infrastructure products, Networking, Phone Systems, Hosted VoIP, Cloud Services and computer products to the Information Technology (IT) industry. I am very aggressive in hunting green field territories. I have many years of experience in the IT Industry within Iowa and I have established strong executive relationships. Well-deserved reputation for achieving goals and in maintaining, generating and expanding customer base.  Experienced Outside and Inside Sales Representative  Achieving Sales goals and quotas  Excellent Customer Relationship builder  Aggressive Hunter in Green Field Territories  Consultative Sales approach  Strong Work Ethic and Self-Motivated  Consistent track record of increased sales  Sales resulted through cold and warm prospecting over the phone and face-to-face  Superior Customer Service PROFESSIONAL EXPERIENCE Consolidated Communications (formerly Enventis) - Urbandale, IA October 2014 - Present Leading communications provider serves 11 states with our robust fiber network to mid-size and large business enterprises. We utilize our advanced fiber optic network and multiple data centers to offer a wide range of communication services, including data, voice, internet, video, Cloud and managed services. Sr. Account Executive Consulting and providing solutions to IT Directors, Network Engineers, C-Level and other business decision makers for communication needs. Selling our reliable fiber optic network to provide Internet, Switched Ethernet, Hosted VoIP,Co-Location space,Data,Voice solutions and Managed Cloud services to new customers and expand the existing base accounts. Continue on increasing market share and meeting goals through successful prospecting and selling deeper and wider within my accounts. Enventis - Urbandale, IA April 2012 – October 2014 Serves businesses of all sizes across a fives state region with IP-based,voice, data and network solutions. The product offering consists the following; Data,Switched Ethernet, MPLS, Dedicated Internet, Private
  • 2. Line Circuits, Data Center Hosting, Managed Services, Cloud Services, Voice and VoIP Services; Dynamic Bandwidth, and Voice PRI's. Sr. Account Executive Provide communications solutions for new customers through successfulprospecting and closing techniques. Created a new base of customers and increased sales and met goals. Established long standing relations with customers by my integrity and dedicated work ethic. Built trust with the customers as a reliable, dependable and trusted advisor. Increased the account base by 100%. IKON Office Solutions,a Ricoh Company – Clive,IA March 2011 - April 2012 Manufacturer and provider of innovative document management systems and services, enabling customers to improve document workflow and increase efficiency. IKON integrates copiers, printers, and MFP Technologies, and document management software and systems, to deliver tailored, high value solutions, implemented and supported by its team of services professionals. Major Account Executive Responsible for Financial Vertical Market in CentralIowa, includes Banks, Credit Unions and Insurance Companies. Calling on existing accounts and spending most time hunting for new accounts and uncovering new opportunities within existing accounts. Leading with services and software to help customers share information and improve the document workflow within a company to become more efficient and productive. Performing business analysis, value propositions and proposals by applying a consultative approach to Fortune 1000 customers. Plan and consult with a team-based approach. Data Source – Des Moines, IA January 2010 - March 2011 Specializes in helping companies be more efficient with a focus on Printer/Copier environments to present creative ideas and print management tools. Also provide IT Infrastructure and Data Backup products to IT departments. IT Products Specialist/ Account Executive Presenting new ideas and tools to help manage printing environments to IT Managers, C-Level, and Purchasing decision makers. Generating new customers and building a customer base in centralIowa. I am a valuable resource for customers to provide various computer related products for a Data Center and Server environment.  Increased sales 50%,from $239,166 in the fiscal year 2010 to $471,289 in 2011  Established new high profile accounts from my reputation and persistence in cold calling and sales techniques. Qwest Communications – Des Moines, IA March 2005 - November 2009 Qwest Business Market Group provides a comprehensive portfolio of data and voice networking communications solutions to large business enterprises. Senior Account Executive Consulting and providing solutions to prospects and existing customers with Telecom and Network/Data products. Established excellent relationships with all customers and became their trusted advisor. Single point of contact for identifying, presenting, implementing solutions, repair and billing questions for my customers.
  • 3.  Increased account base from $53,000 of monthly recurring revenue in 2005 to $198,000 a month in 2009.  Exceeded sales quota 114% over annual 2.5 Million sales goals in 2008.  Increased existing base customers monthly spend by 30% by introducing new products and selling deeper and wider in my existing account base  Identifying opportunities, meeting with the customers to understand their needs and building an extended relationship through direct sales contact.  Top ten customers bill over $10,000 a month in telecom and data network solutions.  Ability to present and communicate effectively within different levels of an organization. Midwest Computer Products – DesMoines,IA March 1998 - March 2005 Reseller for computer products, media tapes,enclosures, technical workstations, command centers and hardware to fortune 100 companies. Direct Sales Representative for Iowa Selling and providing technical solutions to MIS Directors, IT Directors and Data Center Managers. Customers ranged from fortune 100 companies; government and educational institutions in the state of Iowa. I was a solution provider for specialty computer products including high end KVM switches,media and data storage devices, server enclosures, technical workstations, command centers,supply products, hardware,software and data center services used in every Network Operations Center and Mainframe Data Center.  Increased sales from $255,897 in 1998 to $1,002,656 in 1999.  Increased profit dollars from $53,080 in 1998 to $105,511 in 1999.  Created all new customer base with effective cold calling techniques and sales skills. Battery Patrol - Des Moines, IA August 1993 - February 1998 Nationwide battery distributor for all types of batteries. Automotive, Sealed Lead Acid, NiCad, Lithium and custom battery packs. Account Executive Calling on business owners,purchasing agents for Hospitals, Trailer Manufacturers and Fire and Security dealers nationwide. Training new employees on prospecting skills and customer relations. Designing and creating direct fax and mail advertisements.  Solely started new division February 1994, which now produces $173,417 a month and increasing every month ranging from $5000-$20,000 total sales. Division is projected to 2 million end of fiscal year.  Increased sales volume 217%; primarily through cold- call prospecting.  Consistently increased and retained account base to 1,500 clients in one year and continually helped grow through outstanding customer service and effective cold calling techniques. Education University ofNorthern Iowa, Cedar Falls , IA 1986 -1990 Bachelor of Arts,General Studies – Major and Psychology - Minor
  • 4. Certifications Cisco Sales Expert - Cisco License CCSI March 2015 - March 2016 Organizations bConnected – Women’s Business Networking Group (co-founder) March 2013 – Present Urbandale Chamber Waukee Chamber West Des Moines Chamber