These slides were originally presented as part of the Brightwave keynote debate at Learning Technologies Brightwave's Question Time-style debate called 'A road map to 2020: How can learning technologies support fast-changing business practice?' last week cast new light on the future of learning technologies.

1. A roadmap to 2020 www.brightwave.co.uk © Brightwave Limited -how can learning technologies support fast-changing business practice?

3. Your voting handset 26 January 2011 | © Brightwave Ltd. Please grab a voting handset before you sit down Avoid the GO button or you will not be able to vote

4. Question 1 – A perspective 26 January 2011 | © Brightwave Ltd. How would you best describe your role? (For audience) Preliminary Question

6. Question 1 – A perspective 26 January 2011 | © Brightwave Ltd. What role will learning technologies play over the next 10 years? 60 seconds from Charles Question 1 – A perspective

9. Question 2 – A perspective 26 January 2011 | © Brightwave Ltd. What technologies can help? 60 seconds from Laura Question 2 – A perspective

12. Question 3 – A perspective 26 January 2011 | © Brightwave Ltd. What are our current priorities and do they need to change? 60 seconds from Laura Question 3 – A perspective

14. Key quotes: Question 3 Kenny: "We should be making sure the way we use technology is linked to business goals and strategy. Too often you find HR professionals guilty of implementing change in an organisation because they want it to be so. We have to be much closer to understanding what a business wants and needs from us." Laura: “ There is a lot of debate about the role of L&D professionals in supporting performance in the workplace. “ Should we concentrate only on the 10% of formal learning and leave the performance support to the business? Or should we actually take a hand in that... I believe we have an incredible role to play in facilitating performance in the workplace.“

15. Supplementary question from Donald Donald: “Do we in L&D right now have the skills to support business change?” Member of audience: “We do have the skills to support but often - in my experience - we don’t have the right access. Sometimes department heads come to us with a solution in mind rather than asking us our opinions as trainers and providers.” Charles: The order I’d put it in would be first, understand my organisation’s business model, knowing what the business objectives are. Second, focus on training needs analysis – in other words – how do learning objectives meet business objectives, then third – supporting business performance.”

16. Question 3a – A perspective 26 January 2011 | © Brightwave Ltd. What will be our top three priorities in the future? Question 3a – A perspective

18. Key quotes: Question 3a Kenny: “ One of the things I’d like to see would be a change in outlook towards business strategy to ensure the long-term future of learning and development.” Donald: “ I’d like to see a lot more liaison with stakeholders outside of L&D. If we’re not talking to people and asking what they need, we’re going to remain in the ghetto.”

19. Question 4 – A perspective 26 January 2011 | © Brightwave Ltd. Apart from technology what else do we need to put in place? 60 seconds from Kenny Question 4 – A perspective

23. Question 5 – A perspective 26 January 2011 | © Brightwave Ltd. What influential trends from our personal lives can have the biggest impact in the workplace? 60 seconds from Charles Question 5 – A perspective

26. Key quotes: Question 5 Kenny: “ I guess the thing from everyday life that most influences us is the desire to access information anytime, anywhere. How many of us now will pick up an iPhone for news, weather, anything information at all? “ I think this will be important, especially with the eighteen year-olds coming into the workplace there will be a demand for instant information. They won’t want to wait five minutes to find something out - they will want it when they need it.” Laura: “ What spans across the generations is the hunger for having my question answered. If I want to know a telephone number I want to know it right now. I don’t want to have to go downstairs to look for the telephone directory.” (n.b. Donald’s current Yellow Pages still sits in its cellophane wrapping!)

27. Final thoughts 26 January 2011 | © Brightwave Ltd. What one thing should we being doing as we enter the next decade? What are you going to do? Final thoughts

28. Key quotes: Final thoughts Laura: “ The things we are talking about for the future are actually making a difference today. Organisations that are focussing in on aligning their learning solutions directly with business and stakeholders are reporting – for example - seven times improvement in productivity and a 50% improvement in time saving.” Kenny: “ L&D should see technology as an enabler not a threat. All trainers should be involved with technology on a day-to-day basis.” Charles: “ There will be a need for well-crafted, trusted sources of information that people will be able to digest quickly.” Donald: “ My conclusion can be phrased in seven words - go out and talk to the business.”

29. Your voting handset 26 January 2011 | © Brightwave Ltd. Don’t forget to hand back your voting handset.

30. Thank you for your participation. Follow the debate online: www.brightwave.co.uk twitter/brighttweet © Brightwave Ltd