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Total learning: learn faster, work 
smarter with four systems in one 
Charles Gould 
CEO 
@CharlesGouldUK
Let’s start with some questions 
How many courses have 
you taken in the past year 
(classroom or e-learning)? 
0 1-2 3-5 >5
• How did you learn how to do your job? 
• How do you solve a problem when you get 
stuck? 
• Where do you go for the knowledge you 
need to advance your career?
What technologies do 
you use daily? 
• Social media 
• Smartphone 
• Google 
• Intranet 
• LMS
What tools and support 
does your organisation 
provide to help you learn 
beyond courses?
KNOWLEDGE 
IS OUR JOB 
Knowledge Workers spend 
38% of their time searching 
for information 
(Mcdermott)
The barriers are falling: 
• Access to content 
• Access to experts 
• Solutions to problems 
• Ability to capture and share 
All these are faster and easier 
than ever before 
Free content 
Social 
Multi-device
How a total learning system 
take reach beyond the 
traditional LMS to: 
• Improve productivity 
• Reduce cost of training and staff 
turnover 
• Create value
tessello is a total 
learning system that 
comprises an LRS, an 
LMS, curation tools 
and social learning.
It has been 
designed for the 
way in which 
people really 
learn: 
experientially, 
socially, 
collaboratively 
and continually.
Four components of a 
Total Learning System
1. Learning Management System 
Formal learning: structured, 
consistent, approved 
Why? 
Compliance, procedures, 
policies
2. Social Learning Network 
Why? 
• User-generated and curated resources 
• Supports communities of practice /inquiry 
• Scalable 
• Trackable 
• Cost-effective 
• It’s social! 
AMD reduced the time sales staff spent searching for content from 
8.5 hours per week to 5.5 hours per week
Social Learning 
Four out of five learners are willing to 
share what they know with others online… 
and seven out of ten are motivated by 
using tools that will help them network 
and learn from others. 
Towards Maturity Benchmark Study 2013-14
3. Curation 
The act of sorting through the vast amounts of content and 
presenting it in a coherent way, organized around a specific topic. 
The essential difference of curation is that there’s a human being 
doing the sifting, sorting, arranging, and publishing. 
Macmillan Open Dictionary
3. Curation 
The act of sorting through the vast amounts of content and 
presenting it in a coherent way, organized around a specific topic. 
The essential difference of curation is that there’s a human being 
doing the sifting, sorting, arranging, and publishing. 
Macmillan Open Dictionary 
Why? 
• Uses content that already exists 
• Adds context 
• Dynamic 
• Beyond search
4. Learning Record Store 
Why? 
• Capture and reflect 
• Codify informal learning 
• Stored, shared and analysed 
• Share with ease
In meetings
At a conference
From books
Browsing the web
New learning technologies
Harnessing these 
opportunities enables 
organisations to promote: 
• Faster learning 
• Smarter working 
• Stronger performance
Demo
Many organisations are already 
embracing this combination of 
formal and informal learning
Graduate Onboarding
Opportunity for more 
effective onboarding 
86% of organisations agree it takes six months 
for a new employee to decide to stay with the 
company. But only 39% of orgs have an 
onboarding programme that lasts more than 
six months. 
Source: All Aboard: Effective Onboarding Techniques and 
Strategies, Aberdeen Group, 2008
Career Development 
43% of Millennials say career progression 
is a key factor in selecting an employer. 
Source: Millennials at work. Reshaping the workplace in financial services, PwC, 2011
Community of practice
Technical specialists
Enterprise-wide
Analytics - improving learning through 
data 
Thank you 
brightwave.co.uk 
tessello.co.uk 
@CharlesGouldUK

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Charles Gould at Learning Live 2014: Total learning: learn faster, work smarter with four systems in one

  • 1. Total learning: learn faster, work smarter with four systems in one Charles Gould CEO @CharlesGouldUK
  • 2.
  • 3. Let’s start with some questions How many courses have you taken in the past year (classroom or e-learning)? 0 1-2 3-5 >5
  • 4. • How did you learn how to do your job? • How do you solve a problem when you get stuck? • Where do you go for the knowledge you need to advance your career?
  • 5. What technologies do you use daily? • Social media • Smartphone • Google • Intranet • LMS
  • 6. What tools and support does your organisation provide to help you learn beyond courses?
  • 7.
  • 8. KNOWLEDGE IS OUR JOB Knowledge Workers spend 38% of their time searching for information (Mcdermott)
  • 9. The barriers are falling: • Access to content • Access to experts • Solutions to problems • Ability to capture and share All these are faster and easier than ever before Free content Social Multi-device
  • 10. How a total learning system take reach beyond the traditional LMS to: • Improve productivity • Reduce cost of training and staff turnover • Create value
  • 11. tessello is a total learning system that comprises an LRS, an LMS, curation tools and social learning.
  • 12. It has been designed for the way in which people really learn: experientially, socially, collaboratively and continually.
  • 13. Four components of a Total Learning System
  • 14. 1. Learning Management System Formal learning: structured, consistent, approved Why? Compliance, procedures, policies
  • 15. 2. Social Learning Network Why? • User-generated and curated resources • Supports communities of practice /inquiry • Scalable • Trackable • Cost-effective • It’s social! AMD reduced the time sales staff spent searching for content from 8.5 hours per week to 5.5 hours per week
  • 16. Social Learning Four out of five learners are willing to share what they know with others online… and seven out of ten are motivated by using tools that will help them network and learn from others. Towards Maturity Benchmark Study 2013-14
  • 17. 3. Curation The act of sorting through the vast amounts of content and presenting it in a coherent way, organized around a specific topic. The essential difference of curation is that there’s a human being doing the sifting, sorting, arranging, and publishing. Macmillan Open Dictionary
  • 18. 3. Curation The act of sorting through the vast amounts of content and presenting it in a coherent way, organized around a specific topic. The essential difference of curation is that there’s a human being doing the sifting, sorting, arranging, and publishing. Macmillan Open Dictionary Why? • Uses content that already exists • Adds context • Dynamic • Beyond search
  • 19. 4. Learning Record Store Why? • Capture and reflect • Codify informal learning • Stored, shared and analysed • Share with ease
  • 25. Harnessing these opportunities enables organisations to promote: • Faster learning • Smarter working • Stronger performance
  • 26. Demo
  • 27. Many organisations are already embracing this combination of formal and informal learning
  • 29. Opportunity for more effective onboarding 86% of organisations agree it takes six months for a new employee to decide to stay with the company. But only 39% of orgs have an onboarding programme that lasts more than six months. Source: All Aboard: Effective Onboarding Techniques and Strategies, Aberdeen Group, 2008
  • 30. Career Development 43% of Millennials say career progression is a key factor in selecting an employer. Source: Millennials at work. Reshaping the workplace in financial services, PwC, 2011
  • 34. Analytics - improving learning through data Thank you brightwave.co.uk tessello.co.uk @CharlesGouldUK

Editor's Notes

  1. Was thinking of a diagram here. Not sure if we’ve attempted one but could be a simple 4-piece jigsaw shapes with the tessello logo appearing subtly Learning record store
  2. Logos, images of these items.
  3. In fact, many of us find formal training time-consuming and not relevant enough.
  4. Yet we spend huge amounts of time seeking information to help us do our jobs.
  5. At Brightwave, we’ve been thinking about this a lot What are some of the features which can be harnessed and utilised to solve these questions and make the most of the opportunities presented in learning today?
  6. Was thinking of a diagram here. Not sure if we’ve attempted one but could be a simple 4-piece jigsaw shapes with the tessello logo appearing subtly Learning record store
  7. Highlight each jigsaw piece. I will probably split theses slides.
  8. Capture learning in a meeting.
  9. At a conference
  10. Capture details from a book – for later reflection
  11. Capture websites
  12. New technologies in the learning space have emerged to help bridge this gap between how we learn at home and how we learn at work. If you’re interested in learning more about these in particular, have a look on our website as we have some great blogs on the subject.
  13. If you want to talk more about how we’re doing this at Brightwave, come over and see us on our stand
  14. Screens shots from dashboard