Informal learning driving new learning culture at Tesco Bank by Dave Buglass, Head of Organisational Capability and Development, Tesco Bank. Is it the start of the end for L&D? Tesco Bank is addressing this fundamental shift in learning and L&D's relationship to the business. Dave shares how new starters joining the business will be learning in the future and how Tesco Bank is meeting their needs.

1. Building Our Bank!
Dave Buglass @davebuglass43

3. At the heart of our culture
– which will be
underpinned
by our values – will be
the imperative that we are
led by the needs of
our customers.
Benny Higgins
Chief Executive, Tesco Bank

5. HR here today...
Learning and
Development Talent Recruitment
Policy and
Governance
Business
Partners
Employee
Engagement
Reward

6. turnover absence
tribunal
performance management
discrimination
down-sizing
skills shortage
redundancy
fired
bullying
misconduct
morale
theft
grievance
violence
dispute
strike
stress
disciplinary

12. HR as marketeers
Business
Consults
Story tellers
Digital
Adoption and
Access of
Information
Workforce
planning, big
data

16. Our Leadership Framework

17. Our Leadership Framework

18. Academy Online – Learning Hub

19. Academy Online – Catalogue Curation

20. Tessello – Graduate Onboarding

21. Learning in the workflow

22. Are we using it?

23. Colleagues as consumers

24. Colleagues as consumers

25. Colleagues as consumers

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What’s Next!

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What’s Next!

28. Dave’s Four Tips!
Digital no longer a device
Big Data is the game changer
Technology evolving faster than HR capability
Colleagues as Consumers

30. Building Our Bank!
Dave Buglass @davebuglass43