SlideShare a Scribd company logo
1 of 47
Learning and Skills Group Webinar 12 noon – 9 July 2009 Re-inventing the e-learning experience Lars Hyland Director of Learning Services Brightwave Limited Email: lars.hyland@brightwave.co.uk www.brightwave.co.uk 9 July 2009 http://larsislearning.blogspot.com/
Getting started… ,[object Object],[object Object],[object Object],[object Object],http://larsislearning.blogspot.com/
In this session… ,[object Object],[object Object],[object Object],[object Object],[object Object],http://larsislearning.blogspot.com/
Warm up poll… ,[object Object],[object Object],[object Object],[object Object],[object Object],http://larsislearning.blogspot.com/
So, what’s the problem? © Brightwave Ltd
Confronting the elephant in the training room… http://larsislearning.blogspot.com/
Confronting the elephant in the training room… http://larsislearning.blogspot.com/ ,[object Object]
Confronting the elephant in the training room… http://larsislearning.blogspot.com/ ,[object Object],[object Object],[object Object]
Confronting the virtual elephant… http://larsislearning.blogspot.com/ ,[object Object],[object Object],[object Object],[object Object]
Confronting the virtual elephant… http://larsislearning.blogspot.com/ ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The missing ingredient… http://larsislearning.blogspot.com/ TRAINING TRANSFER TOO LOW (Will Thalheimer, 2006)
The missing ingredient…follow through http://larsislearning.blogspot.com/ LESS LEARNING, MORE OFTEN (Will Thalheimer, 2006)
Our survey says... © Brightwave Ltd
What we found... http://larsislearning.blogspot.com/ ,[object Object],[object Object],[object Object]
Brightwave E-learning Trends Survey http://larsislearning.blogspot.com/ ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Poll time… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],http://larsislearning.blogspot.com/
If you enjoyed answering that… ,[object Object],[object Object],[object Object],http://larsislearning.blogspot.com/
Learning portals © Brightwave Ltd
LMS platforms are about data and reporting… http://larsislearning.blogspot.com/ The learner can struggle to engage with LMS interfaces. Most often data centric, not learner centric, and rarely  performance centric. Context of learning can get lost. DEATH BY LMS...
LMS platforms are about data and reporting… http://larsislearning.blogspot.com/ The learner can struggle to engage with LMS interfaces. Most often data centric, not learner centric, and rarely  performance centric. Context of learning can get lost. LEARNING PORTALS  SHIFTS FOCUS  ONTO THE  LEARNER...
Learning portals are about learners... http://larsislearning.blogspot.com/ Front end designed to support learner experience
Learning portals are about learners... http://larsislearning.blogspot.com/ Organised around performance needs and business challenges
Learning portals are about learners... http://larsislearning.blogspot.com/ Content is relevant to task at hand so less distraction
Learning portals – strong business case ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],http://larsislearning.blogspot.com/
Discussion point and poll… ,[object Object],[object Object],[object Object],[object Object],http://larsislearning.blogspot.com/
CASE STUDY: Onboarding/induction at Sky © Brightwave Ltd
Case study: Sky pre-joining learning portal Business Case : Improve customer service during time of growth Reduce staff attrition during induction period Accelerate time to full competence Training available from job acceptance, 2-4 weeks before start Overall induction training costs to reduce
Sky portal http://larsislearning.blogspot.com/ Countdown to first day, video wall, progress bar
Sky portal http://larsislearning.blogspot.com/ CEO welcome, compliance, produce knowledge content
Sky portal http://larsislearning.blogspot.com/ Sales simulation, meeting existing staff, volatile content
Sky portal http://larsislearning.blogspot.com/ Product knowledge covers key features and benefits
Sky portal Compliance training completed before arriving at Sky site
Sky portal http://larsislearning.blogspot.com/ Learning incentivised through collecting bonus points – doing well means entry onto the Leaderboard.
Sky portal http://larsislearning.blogspot.com/ Product knowledge is tested through sales simulation.
Sky portal http://larsislearning.blogspot.com/ Meet existing staff and learn about job role – open and honest
Sky portal http://larsislearning.blogspot.com/ ,[object Object],[object Object],[object Object]
Case study: Sky pre-joining learning portal Key features : Media rich, highly interactive, in line with Sky brand Fully tracked content, integrates with internal systems Product knowledge, sales simulation and compliance covered Insight into existing staff in job roles (blogs, video, photos) Leaderboard – encourages repetition to cement learning
Discussion point… ,[object Object],[object Object],[object Object],http://larsislearning.blogspot.com/
Five criteria for developing learning portals © Brightwave Ltd
[object Object],[object Object],[object Object],[object Object],Building your learning portal http://larsislearning.blogspot.com/ A G I L E ACCELERATED
Building your learning portal http://larsislearning.blogspot.com/ A G I L E GOAL DRIVEN ,[object Object],[object Object],[object Object]
Building your learning portal http://larsislearning.blogspot.com/ A G I L E INTEGRATED ,[object Object],[object Object],[object Object],[object Object]
Building your learning portal http://larsislearning.blogspot.com/ A G I L E LIBERATING ,[object Object],[object Object],[object Object],[object Object]
Building your learning portal http://larsislearning.blogspot.com/ A G I L E ENGAGING ,[object Object],[object Object],[object Object],[object Object],[object Object]
Building your learning portal – in summary http://larsislearning.blogspot.com/ A G I L E ENGAGING LIBERATING INTEGRATED GOAL DRIVEN ACCELERATED
In this session we’ve seen… ,[object Object],[object Object],[object Object],[object Object],[object Object],http://larsislearning.blogspot.com/
Thanks for listening… ,[object Object],[object Object],[object Object],[object Object],http://larsislearning.blogspot.com/

More Related Content

What's hot

BUS 223 Guffey Business Comm Ch 4-6
BUS 223 Guffey Business Comm Ch 4-6BUS 223 Guffey Business Comm Ch 4-6
BUS 223 Guffey Business Comm Ch 4-6Valerie Evans
 
Powering E-Learning with the Enterprise YouTube
Powering E-Learning with the Enterprise YouTubePowering E-Learning with the Enterprise YouTube
Powering E-Learning with the Enterprise YouTubeMediaPlatform
 
British Telecom making blended learning work
British Telecom making blended learning workBritish Telecom making blended learning work
British Telecom making blended learning workTechnomatix
 
Using Twitter To Make Personal Development & Blended Learning Effective
Using Twitter To Make Personal Development & Blended Learning EffectiveUsing Twitter To Make Personal Development & Blended Learning Effective
Using Twitter To Make Personal Development & Blended Learning EffectiveUpside Learning Solutions
 
The Future of Training ebook
The Future of Training ebookThe Future of Training ebook
The Future of Training ebookSusie Prott
 
The Death Of Traditional Training
The Death Of Traditional TrainingThe Death Of Traditional Training
The Death Of Traditional TrainingMarkEdge
 
DNX GLOBAL Talk ★ Jasper Ribbers - Launch your first online course on Udemy i...
DNX GLOBAL Talk ★ Jasper Ribbers - Launch your first online course on Udemy i...DNX GLOBAL Talk ★ Jasper Ribbers - Launch your first online course on Udemy i...
DNX GLOBAL Talk ★ Jasper Ribbers - Launch your first online course on Udemy i...DNX
 
Ch01 instructor 1
Ch01 instructor 1Ch01 instructor 1
Ch01 instructor 1bsindaco
 
Web development advanced course - Adams Academy
Web development advanced course - Adams AcademyWeb development advanced course - Adams Academy
Web development advanced course - Adams AcademyAdams Academy
 
Elearning and Sustainability
Elearning and SustainabilityElearning and Sustainability
Elearning and SustainabilityCraig Chalmers
 
A Survival Guide for TAACCCT Grantees
A Survival Guide for TAACCCT GranteesA Survival Guide for TAACCCT Grantees
A Survival Guide for TAACCCT Granteescccschamp
 

What's hot (20)

BUS 121 Chapter 8
BUS 121 Chapter 8BUS 121 Chapter 8
BUS 121 Chapter 8
 
About module1
About  module1About  module1
About module1
 
eLearning and Mobile
eLearning and MobileeLearning and Mobile
eLearning and Mobile
 
BUS 223 Guffey Business Comm Ch 4-6
BUS 223 Guffey Business Comm Ch 4-6BUS 223 Guffey Business Comm Ch 4-6
BUS 223 Guffey Business Comm Ch 4-6
 
Udemy profits
Udemy profitsUdemy profits
Udemy profits
 
Powering E-Learning with the Enterprise YouTube
Powering E-Learning with the Enterprise YouTubePowering E-Learning with the Enterprise YouTube
Powering E-Learning with the Enterprise YouTube
 
British Telecom making blended learning work
British Telecom making blended learning workBritish Telecom making blended learning work
British Telecom making blended learning work
 
LMS 101: LMS vs. LCMS
LMS 101: LMS vs. LCMSLMS 101: LMS vs. LCMS
LMS 101: LMS vs. LCMS
 
Using Twitter To Make Personal Development & Blended Learning Effective
Using Twitter To Make Personal Development & Blended Learning EffectiveUsing Twitter To Make Personal Development & Blended Learning Effective
Using Twitter To Make Personal Development & Blended Learning Effective
 
The Future of Training ebook
The Future of Training ebookThe Future of Training ebook
The Future of Training ebook
 
The Death Of Traditional Training
The Death Of Traditional TrainingThe Death Of Traditional Training
The Death Of Traditional Training
 
DNX GLOBAL Talk ★ Jasper Ribbers - Launch your first online course on Udemy i...
DNX GLOBAL Talk ★ Jasper Ribbers - Launch your first online course on Udemy i...DNX GLOBAL Talk ★ Jasper Ribbers - Launch your first online course on Udemy i...
DNX GLOBAL Talk ★ Jasper Ribbers - Launch your first online course on Udemy i...
 
BUS 121 Chapter 7
BUS 121 Chapter 7BUS 121 Chapter 7
BUS 121 Chapter 7
 
Ch01 instructor 1
Ch01 instructor 1Ch01 instructor 1
Ch01 instructor 1
 
Web development advanced course - Adams Academy
Web development advanced course - Adams AcademyWeb development advanced course - Adams Academy
Web development advanced course - Adams Academy
 
Ebc10e ch06-instructor ppt-final (2)
Ebc10e ch06-instructor ppt-final (2)Ebc10e ch06-instructor ppt-final (2)
Ebc10e ch06-instructor ppt-final (2)
 
Elearning and Sustainability
Elearning and SustainabilityElearning and Sustainability
Elearning and Sustainability
 
Ebc10e ch04-instructor ppt-final
Ebc10e ch04-instructor ppt-finalEbc10e ch04-instructor ppt-final
Ebc10e ch04-instructor ppt-final
 
Ebc10e ch03-instructor ppt-final
Ebc10e ch03-instructor ppt-finalEbc10e ch03-instructor ppt-final
Ebc10e ch03-instructor ppt-final
 
A Survival Guide for TAACCCT Grantees
A Survival Guide for TAACCCT GranteesA Survival Guide for TAACCCT Grantees
A Survival Guide for TAACCCT Grantees
 

Viewers also liked

Dial Before You Dig
Dial Before You DigDial Before You Dig
Dial Before You DigAlan Bassett
 
Content Quality Checklist By Heidi Cohen of Actionable Marketing Guide
Content Quality Checklist By Heidi Cohen of Actionable Marketing GuideContent Quality Checklist By Heidi Cohen of Actionable Marketing Guide
Content Quality Checklist By Heidi Cohen of Actionable Marketing GuideHeidi Cohen
 
OSvパンフレット
OSvパンフレットOSvパンフレット
OSvパンフレットTakuya ASADA
 
Kogeneracja - efektywne wykorzystanie energii cieplnej
Kogeneracja - efektywne wykorzystanie energii cieplnejKogeneracja - efektywne wykorzystanie energii cieplnej
Kogeneracja - efektywne wykorzystanie energii cieplnejEkokonsultacje
 
Iniziativa100intervento Def
Iniziativa100intervento DefIniziativa100intervento Def
Iniziativa100intervento DefAnnarita Salsi
 
Tin Can Experience - How we learn and work
Tin Can Experience -  How we learn and workTin Can Experience -  How we learn and work
Tin Can Experience - How we learn and workBrightwave Group
 
Proposed Content Process And Tiered Levels
Proposed Content Process And Tiered LevelsProposed Content Process And Tiered Levels
Proposed Content Process And Tiered LevelsMichelle Gross
 
Worker and forklift fell through opening
Worker and forklift fell through openingWorker and forklift fell through opening
Worker and forklift fell through openingAlan Bassett
 
R3L+ Overview of Grundtvig project "Quality Framework For Learning Regions"
R3L+ Overview of Grundtvig project "Quality Framework For Learning Regions"R3L+ Overview of Grundtvig project "Quality Framework For Learning Regions"
R3L+ Overview of Grundtvig project "Quality Framework For Learning Regions"Randolph Preisinger-Kleine
 
Winter driving october 2013
Winter driving october 2013Winter driving october 2013
Winter driving october 2013Alan Bassett
 
7&7 - 7 Years and 7 Lessons from Design Commisison
7&7 - 7 Years and 7 Lessons from Design Commisison7&7 - 7 Years and 7 Lessons from Design Commisison
7&7 - 7 Years and 7 Lessons from Design CommisisonDavid Conrad
 
OSvパンフレット v3
OSvパンフレット v3OSvパンフレット v3
OSvパンフレット v3Takuya ASADA
 
MySQL源码分析.03.InnoDB 物理文件格式与数据恢复
MySQL源码分析.03.InnoDB 物理文件格式与数据恢复MySQL源码分析.03.InnoDB 物理文件格式与数据恢复
MySQL源码分析.03.InnoDB 物理文件格式与数据恢复Lixun Peng
 
Prezentacja 21.04. 2011 konferencja poznań
Prezentacja  21.04. 2011 konferencja poznańPrezentacja  21.04. 2011 konferencja poznań
Prezentacja 21.04. 2011 konferencja poznańEkokonsultacje
 
Sitecore. Digital Marketing System. Use Cases. Namics.
Sitecore. Digital Marketing System. Use Cases. Namics.Sitecore. Digital Marketing System. Use Cases. Namics.
Sitecore. Digital Marketing System. Use Cases. Namics.Namics – A Merkle Company
 
Układ drogowy Franowo
Układ drogowy FranowoUkład drogowy Franowo
Układ drogowy FranowoEkokonsultacje
 

Viewers also liked (20)

Cyber Nasism
Cyber NasismCyber Nasism
Cyber Nasism
 
Dial Before You Dig
Dial Before You DigDial Before You Dig
Dial Before You Dig
 
Content Quality Checklist By Heidi Cohen of Actionable Marketing Guide
Content Quality Checklist By Heidi Cohen of Actionable Marketing GuideContent Quality Checklist By Heidi Cohen of Actionable Marketing Guide
Content Quality Checklist By Heidi Cohen of Actionable Marketing Guide
 
OSvパンフレット
OSvパンフレットOSvパンフレット
OSvパンフレット
 
Kogeneracja - efektywne wykorzystanie energii cieplnej
Kogeneracja - efektywne wykorzystanie energii cieplnejKogeneracja - efektywne wykorzystanie energii cieplnej
Kogeneracja - efektywne wykorzystanie energii cieplnej
 
Iniziativa100intervento Def
Iniziativa100intervento DefIniziativa100intervento Def
Iniziativa100intervento Def
 
Tin Can Experience - How we learn and work
Tin Can Experience -  How we learn and workTin Can Experience -  How we learn and work
Tin Can Experience - How we learn and work
 
Proposed Content Process And Tiered Levels
Proposed Content Process And Tiered LevelsProposed Content Process And Tiered Levels
Proposed Content Process And Tiered Levels
 
Worker and forklift fell through opening
Worker and forklift fell through openingWorker and forklift fell through opening
Worker and forklift fell through opening
 
R3L+ Overview of Grundtvig project "Quality Framework For Learning Regions"
R3L+ Overview of Grundtvig project "Quality Framework For Learning Regions"R3L+ Overview of Grundtvig project "Quality Framework For Learning Regions"
R3L+ Overview of Grundtvig project "Quality Framework For Learning Regions"
 
Winter driving october 2013
Winter driving october 2013Winter driving october 2013
Winter driving october 2013
 
Why Open Source Software Matters
Why Open Source Software MattersWhy Open Source Software Matters
Why Open Source Software Matters
 
7&7 - 7 Years and 7 Lessons from Design Commisison
7&7 - 7 Years and 7 Lessons from Design Commisison7&7 - 7 Years and 7 Lessons from Design Commisison
7&7 - 7 Years and 7 Lessons from Design Commisison
 
OSvパンフレット v3
OSvパンフレット v3OSvパンフレット v3
OSvパンフレット v3
 
Time Machine
Time MachineTime Machine
Time Machine
 
MySQL源码分析.03.InnoDB 物理文件格式与数据恢复
MySQL源码分析.03.InnoDB 物理文件格式与数据恢复MySQL源码分析.03.InnoDB 物理文件格式与数据恢复
MySQL源码分析.03.InnoDB 物理文件格式与数据恢复
 
Prezentacja 21.04. 2011 konferencja poznań
Prezentacja  21.04. 2011 konferencja poznańPrezentacja  21.04. 2011 konferencja poznań
Prezentacja 21.04. 2011 konferencja poznań
 
Sitecore. Digital Marketing System. Use Cases. Namics.
Sitecore. Digital Marketing System. Use Cases. Namics.Sitecore. Digital Marketing System. Use Cases. Namics.
Sitecore. Digital Marketing System. Use Cases. Namics.
 
Bear is a Douche
Bear is a DoucheBear is a Douche
Bear is a Douche
 
Układ drogowy Franowo
Układ drogowy FranowoUkład drogowy Franowo
Układ drogowy Franowo
 

Similar to Learning and Skills Group Webinar 09.07.09

Learning Technologies 2009 Seminar
Learning Technologies 2009 SeminarLearning Technologies 2009 Seminar
Learning Technologies 2009 SeminarBrightwave Group
 
Designing E-learning for IMPACT Presented by Lars Hyland, Brightwave
Designing E-learning for IMPACT Presented by Lars Hyland, BrightwaveDesigning E-learning for IMPACT Presented by Lars Hyland, Brightwave
Designing E-learning for IMPACT Presented by Lars Hyland, BrightwaveBrightwave Group
 
The Top 10 LMS Training Secrets
The Top 10 LMS Training SecretsThe Top 10 LMS Training Secrets
The Top 10 LMS Training SecretsMiminten
 
Best practice in work based learning - charnwood
Best practice in work based learning - charnwoodBest practice in work based learning - charnwood
Best practice in work based learning - charnwoodJisc RSC East Midlands
 
Redesigning Corporate Training in a Web 2.0 World
Redesigning Corporate Training in a Web 2.0 WorldRedesigning Corporate Training in a Web 2.0 World
Redesigning Corporate Training in a Web 2.0 WorldGreg SHIN
 
Campus to corporate
Campus to corporateCampus to corporate
Campus to corporateSkilldom
 
Business Case for eLearning
Business Case for eLearningBusiness Case for eLearning
Business Case for eLearningYum Studio
 
Publishers - Wiztango active learning platform
Publishers - Wiztango active learning platform Publishers - Wiztango active learning platform
Publishers - Wiztango active learning platform WIZTANGO
 
How Learn About The Web is helping universities teach online business
How Learn About The Web is helping universities teach online businessHow Learn About The Web is helping universities teach online business
How Learn About The Web is helping universities teach online businessOnuora Amobi
 
Maximising the Business Impact of Learning
Maximising the Business Impact of LearningMaximising the Business Impact of Learning
Maximising the Business Impact of LearningNetDimensions
 
4M Presentation - E-learning platform
4M Presentation - E-learning platform4M Presentation - E-learning platform
4M Presentation - E-learning platformProxicon Ltd
 
The Innovation Academy
The Innovation AcademyThe Innovation Academy
The Innovation Academyguest5daa105
 
Effective Workplace Learning: e-Learning Compliance Guide
Effective Workplace Learning: e-Learning Compliance GuideEffective Workplace Learning: e-Learning Compliance Guide
Effective Workplace Learning: e-Learning Compliance GuideWebanywhere Ltd
 
Trainers - Wiztango active learning platform
Trainers - Wiztango active learning platformTrainers - Wiztango active learning platform
Trainers - Wiztango active learning platformWIZTANGO
 
Higher ed - wiztango active learning platform
Higher ed - wiztango active learning platformHigher ed - wiztango active learning platform
Higher ed - wiztango active learning platformWIZTANGO
 
Instant Learning Through Story and Experience Sharing with Ray Jimenez, Ph.D.
Instant Learning Through Story and Experience Sharing with Ray Jimenez, Ph.D.Instant Learning Through Story and Experience Sharing with Ray Jimenez, Ph.D.
Instant Learning Through Story and Experience Sharing with Ray Jimenez, Ph.D.VFTNetworks
 

Similar to Learning and Skills Group Webinar 09.07.09 (20)

Learning Technologies 2009 Seminar
Learning Technologies 2009 SeminarLearning Technologies 2009 Seminar
Learning Technologies 2009 Seminar
 
Designing E-learning for IMPACT Presented by Lars Hyland, Brightwave
Designing E-learning for IMPACT Presented by Lars Hyland, BrightwaveDesigning E-learning for IMPACT Presented by Lars Hyland, Brightwave
Designing E-learning for IMPACT Presented by Lars Hyland, Brightwave
 
The Top 10 LMS Training Secrets
The Top 10 LMS Training SecretsThe Top 10 LMS Training Secrets
The Top 10 LMS Training Secrets
 
COURSERIO US
COURSERIO USCOURSERIO US
COURSERIO US
 
Best practice in work based learning - charnwood
Best practice in work based learning - charnwoodBest practice in work based learning - charnwood
Best practice in work based learning - charnwood
 
Overcoming SAP training challenges
Overcoming SAP training challengesOvercoming SAP training challenges
Overcoming SAP training challenges
 
Redesigning Corporate Training in a Web 2.0 World
Redesigning Corporate Training in a Web 2.0 WorldRedesigning Corporate Training in a Web 2.0 World
Redesigning Corporate Training in a Web 2.0 World
 
Educational Offerings - Brochure
Educational Offerings - BrochureEducational Offerings - Brochure
Educational Offerings - Brochure
 
Campus to corporate
Campus to corporateCampus to corporate
Campus to corporate
 
Business Case for eLearning
Business Case for eLearningBusiness Case for eLearning
Business Case for eLearning
 
Publishers - Wiztango active learning platform
Publishers - Wiztango active learning platform Publishers - Wiztango active learning platform
Publishers - Wiztango active learning platform
 
How Learn About The Web is helping universities teach online business
How Learn About The Web is helping universities teach online businessHow Learn About The Web is helping universities teach online business
How Learn About The Web is helping universities teach online business
 
Maximising the Business Impact of Learning
Maximising the Business Impact of LearningMaximising the Business Impact of Learning
Maximising the Business Impact of Learning
 
4M Presentation - E-learning platform
4M Presentation - E-learning platform4M Presentation - E-learning platform
4M Presentation - E-learning platform
 
The Innovation Academy
The Innovation AcademyThe Innovation Academy
The Innovation Academy
 
Effective Workplace Learning: e-Learning Compliance Guide
Effective Workplace Learning: e-Learning Compliance GuideEffective Workplace Learning: e-Learning Compliance Guide
Effective Workplace Learning: e-Learning Compliance Guide
 
Trainers - Wiztango active learning platform
Trainers - Wiztango active learning platformTrainers - Wiztango active learning platform
Trainers - Wiztango active learning platform
 
SIP Report Final Copy
SIP Report Final CopySIP Report Final Copy
SIP Report Final Copy
 
Higher ed - wiztango active learning platform
Higher ed - wiztango active learning platformHigher ed - wiztango active learning platform
Higher ed - wiztango active learning platform
 
Instant Learning Through Story and Experience Sharing with Ray Jimenez, Ph.D.
Instant Learning Through Story and Experience Sharing with Ray Jimenez, Ph.D.Instant Learning Through Story and Experience Sharing with Ray Jimenez, Ph.D.
Instant Learning Through Story and Experience Sharing with Ray Jimenez, Ph.D.
 

More from Brightwave Group

tessello user forum 1 overview & roadmap
tessello user forum 1 overview & roadmaptessello user forum 1 overview & roadmap
tessello user forum 1 overview & roadmapBrightwave Group
 
Mapping the landscape of learning technology
Mapping the landscape of learning technologyMapping the landscape of learning technology
Mapping the landscape of learning technologyBrightwave Group
 
Compliance training 2019: Changing the face of compliance
Compliance training 2019: Changing the face of complianceCompliance training 2019: Changing the face of compliance
Compliance training 2019: Changing the face of complianceBrightwave Group
 
How to put innovative learning to work in 2019
How to put innovative learning to work in 2019How to put innovative learning to work in 2019
How to put innovative learning to work in 2019Brightwave Group
 
Capturing hearts and minds: Empathy and engagement
Capturing hearts and minds: Empathy and engagementCapturing hearts and minds: Empathy and engagement
Capturing hearts and minds: Empathy and engagementBrightwave Group
 
Tears and laughter the role of emotion in elearning
Tears and laughter the role of emotion in elearningTears and laughter the role of emotion in elearning
Tears and laughter the role of emotion in elearningBrightwave Group
 
Empowering self-directed learners: Practical strategies and tools for L&D
Empowering self-directed learners: Practical strategies and tools for L&DEmpowering self-directed learners: Practical strategies and tools for L&D
Empowering self-directed learners: Practical strategies and tools for L&DBrightwave Group
 
Business Simulations at #LTSF17
Business Simulations at #LTSF17Business Simulations at #LTSF17
Business Simulations at #LTSF17Brightwave Group
 
Agile Development for Large-scale Learning Projects
Agile Development for Large-scale Learning ProjectsAgile Development for Large-scale Learning Projects
Agile Development for Large-scale Learning ProjectsBrightwave Group
 
The Hard Cell: Writing for Animation in Digital Learning
The Hard Cell: Writing for Animation in Digital LearningThe Hard Cell: Writing for Animation in Digital Learning
The Hard Cell: Writing for Animation in Digital LearningBrightwave Group
 
Sharpest tool in the box: Choosoing the best authoring tool for your learning...
Sharpest tool in the box: Choosoing the best authoring tool for your learning...Sharpest tool in the box: Choosoing the best authoring tool for your learning...
Sharpest tool in the box: Choosoing the best authoring tool for your learning...Brightwave Group
 
Simulating systems: Delivering digital difference
Simulating systems: Delivering digital differenceSimulating systems: Delivering digital difference
Simulating systems: Delivering digital differenceBrightwave Group
 
Stranger than fiction: The power of storytelling in games
Stranger than fiction: The power of storytelling in gamesStranger than fiction: The power of storytelling in games
Stranger than fiction: The power of storytelling in gamesBrightwave Group
 
Spread the wealth: Learning for change across diverse organisations
Spread the wealth: Learning for change across diverse organisationsSpread the wealth: Learning for change across diverse organisations
Spread the wealth: Learning for change across diverse organisationsBrightwave Group
 
Learning Solutions - Interactive Film: Immersion in Learning
Learning Solutions - Interactive Film: Immersion in LearningLearning Solutions - Interactive Film: Immersion in Learning
Learning Solutions - Interactive Film: Immersion in LearningBrightwave Group
 
Telling stories: Custom learning scenarios with immersive narratives and gami...
Telling stories: Custom learning scenarios with immersive narratives and gami...Telling stories: Custom learning scenarios with immersive narratives and gami...
Telling stories: Custom learning scenarios with immersive narratives and gami...Brightwave Group
 
Made-to-measure: Trends in personalised digital learning
Made-to-measure: Trends in personalised digital learningMade-to-measure: Trends in personalised digital learning
Made-to-measure: Trends in personalised digital learningBrightwave Group
 
The way ahead? Promoting high performance with personalised learning
The way ahead? Promoting high performance with personalised learningThe way ahead? Promoting high performance with personalised learning
The way ahead? Promoting high performance with personalised learningBrightwave Group
 
Performance based learning at Which?
Performance based learning at Which? Performance based learning at Which?
Performance based learning at Which? Brightwave Group
 
Immersive video on a global scale
Immersive video on a global scale Immersive video on a global scale
Immersive video on a global scale Brightwave Group
 

More from Brightwave Group (20)

tessello user forum 1 overview & roadmap
tessello user forum 1 overview & roadmaptessello user forum 1 overview & roadmap
tessello user forum 1 overview & roadmap
 
Mapping the landscape of learning technology
Mapping the landscape of learning technologyMapping the landscape of learning technology
Mapping the landscape of learning technology
 
Compliance training 2019: Changing the face of compliance
Compliance training 2019: Changing the face of complianceCompliance training 2019: Changing the face of compliance
Compliance training 2019: Changing the face of compliance
 
How to put innovative learning to work in 2019
How to put innovative learning to work in 2019How to put innovative learning to work in 2019
How to put innovative learning to work in 2019
 
Capturing hearts and minds: Empathy and engagement
Capturing hearts and minds: Empathy and engagementCapturing hearts and minds: Empathy and engagement
Capturing hearts and minds: Empathy and engagement
 
Tears and laughter the role of emotion in elearning
Tears and laughter the role of emotion in elearningTears and laughter the role of emotion in elearning
Tears and laughter the role of emotion in elearning
 
Empowering self-directed learners: Practical strategies and tools for L&D
Empowering self-directed learners: Practical strategies and tools for L&DEmpowering self-directed learners: Practical strategies and tools for L&D
Empowering self-directed learners: Practical strategies and tools for L&D
 
Business Simulations at #LTSF17
Business Simulations at #LTSF17Business Simulations at #LTSF17
Business Simulations at #LTSF17
 
Agile Development for Large-scale Learning Projects
Agile Development for Large-scale Learning ProjectsAgile Development for Large-scale Learning Projects
Agile Development for Large-scale Learning Projects
 
The Hard Cell: Writing for Animation in Digital Learning
The Hard Cell: Writing for Animation in Digital LearningThe Hard Cell: Writing for Animation in Digital Learning
The Hard Cell: Writing for Animation in Digital Learning
 
Sharpest tool in the box: Choosoing the best authoring tool for your learning...
Sharpest tool in the box: Choosoing the best authoring tool for your learning...Sharpest tool in the box: Choosoing the best authoring tool for your learning...
Sharpest tool in the box: Choosoing the best authoring tool for your learning...
 
Simulating systems: Delivering digital difference
Simulating systems: Delivering digital differenceSimulating systems: Delivering digital difference
Simulating systems: Delivering digital difference
 
Stranger than fiction: The power of storytelling in games
Stranger than fiction: The power of storytelling in gamesStranger than fiction: The power of storytelling in games
Stranger than fiction: The power of storytelling in games
 
Spread the wealth: Learning for change across diverse organisations
Spread the wealth: Learning for change across diverse organisationsSpread the wealth: Learning for change across diverse organisations
Spread the wealth: Learning for change across diverse organisations
 
Learning Solutions - Interactive Film: Immersion in Learning
Learning Solutions - Interactive Film: Immersion in LearningLearning Solutions - Interactive Film: Immersion in Learning
Learning Solutions - Interactive Film: Immersion in Learning
 
Telling stories: Custom learning scenarios with immersive narratives and gami...
Telling stories: Custom learning scenarios with immersive narratives and gami...Telling stories: Custom learning scenarios with immersive narratives and gami...
Telling stories: Custom learning scenarios with immersive narratives and gami...
 
Made-to-measure: Trends in personalised digital learning
Made-to-measure: Trends in personalised digital learningMade-to-measure: Trends in personalised digital learning
Made-to-measure: Trends in personalised digital learning
 
The way ahead? Promoting high performance with personalised learning
The way ahead? Promoting high performance with personalised learningThe way ahead? Promoting high performance with personalised learning
The way ahead? Promoting high performance with personalised learning
 
Performance based learning at Which?
Performance based learning at Which? Performance based learning at Which?
Performance based learning at Which?
 
Immersive video on a global scale
Immersive video on a global scale Immersive video on a global scale
Immersive video on a global scale
 

Recently uploaded

Lecture_6.pptx English speaking easyb to
Lecture_6.pptx English speaking easyb toLecture_6.pptx English speaking easyb to
Lecture_6.pptx English speaking easyb toumarfarooquejamali32
 
Project Brief & Information Architecture Report
Project Brief & Information Architecture ReportProject Brief & Information Architecture Report
Project Brief & Information Architecture Reportamberjiles31
 
Building Your Personal Brand on LinkedIn - Expert Planet- 2024
 Building Your Personal Brand on LinkedIn - Expert Planet-  2024 Building Your Personal Brand on LinkedIn - Expert Planet-  2024
Building Your Personal Brand on LinkedIn - Expert Planet- 2024Stephan Koning
 
A flour, rice and Suji company in Jhang.
A flour, rice and Suji company in Jhang.A flour, rice and Suji company in Jhang.
A flour, rice and Suji company in Jhang.mcshagufta46
 
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access
 
Plano de marketing- inglês em formato ppt
Plano de marketing- inglês  em formato pptPlano de marketing- inglês  em formato ppt
Plano de marketing- inglês em formato pptElizangelaSoaresdaCo
 
Developing Coaching Skills: Mine, Yours, Ours
Developing Coaching Skills: Mine, Yours, OursDeveloping Coaching Skills: Mine, Yours, Ours
Developing Coaching Skills: Mine, Yours, OursKaiNexus
 
Ethical stalking by Mark Williams. UpliftLive 2024
Ethical stalking by Mark Williams. UpliftLive 2024Ethical stalking by Mark Williams. UpliftLive 2024
Ethical stalking by Mark Williams. UpliftLive 2024Winbusinessin
 
Michael Vidyakin: Introduction to PMO (UA)
Michael Vidyakin: Introduction to PMO (UA)Michael Vidyakin: Introduction to PMO (UA)
Michael Vidyakin: Introduction to PMO (UA)Lviv Startup Club
 
Tata Kelola Bisnis perushaan yang bergerak
Tata Kelola Bisnis perushaan yang bergerakTata Kelola Bisnis perushaan yang bergerak
Tata Kelola Bisnis perushaan yang bergerakEditores1
 
UNLEASHING THE POWER OF PROGRAMMATIC ADVERTISING
UNLEASHING THE POWER OF PROGRAMMATIC ADVERTISINGUNLEASHING THE POWER OF PROGRAMMATIC ADVERTISING
UNLEASHING THE POWER OF PROGRAMMATIC ADVERTISINGlokeshwarmaha
 
Team B Mind Map for Organizational Chg..
Team B Mind Map for Organizational Chg..Team B Mind Map for Organizational Chg..
Team B Mind Map for Organizational Chg..dlewis191
 
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...IMARC Group
 
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...Brian Solis
 
PDT 89 - $1.4M - Seed - Plantee Innovations.pdf
PDT 89 - $1.4M - Seed - Plantee Innovations.pdfPDT 89 - $1.4M - Seed - Plantee Innovations.pdf
PDT 89 - $1.4M - Seed - Plantee Innovations.pdfHajeJanKamps
 
Data skills for Agile Teams- Killing story points
Data skills for Agile Teams- Killing story pointsData skills for Agile Teams- Killing story points
Data skills for Agile Teams- Killing story pointsyasinnathani
 
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...AustraliaChapterIIBA
 
PDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdfPDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdfHajeJanKamps
 
NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023Steve Rader
 
The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003
The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003
The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003believeminhh
 

Recently uploaded (20)

Lecture_6.pptx English speaking easyb to
Lecture_6.pptx English speaking easyb toLecture_6.pptx English speaking easyb to
Lecture_6.pptx English speaking easyb to
 
Project Brief & Information Architecture Report
Project Brief & Information Architecture ReportProject Brief & Information Architecture Report
Project Brief & Information Architecture Report
 
Building Your Personal Brand on LinkedIn - Expert Planet- 2024
 Building Your Personal Brand on LinkedIn - Expert Planet-  2024 Building Your Personal Brand on LinkedIn - Expert Planet-  2024
Building Your Personal Brand on LinkedIn - Expert Planet- 2024
 
A flour, rice and Suji company in Jhang.
A flour, rice and Suji company in Jhang.A flour, rice and Suji company in Jhang.
A flour, rice and Suji company in Jhang.
 
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024
 
Plano de marketing- inglês em formato ppt
Plano de marketing- inglês  em formato pptPlano de marketing- inglês  em formato ppt
Plano de marketing- inglês em formato ppt
 
Developing Coaching Skills: Mine, Yours, Ours
Developing Coaching Skills: Mine, Yours, OursDeveloping Coaching Skills: Mine, Yours, Ours
Developing Coaching Skills: Mine, Yours, Ours
 
Ethical stalking by Mark Williams. UpliftLive 2024
Ethical stalking by Mark Williams. UpliftLive 2024Ethical stalking by Mark Williams. UpliftLive 2024
Ethical stalking by Mark Williams. UpliftLive 2024
 
Michael Vidyakin: Introduction to PMO (UA)
Michael Vidyakin: Introduction to PMO (UA)Michael Vidyakin: Introduction to PMO (UA)
Michael Vidyakin: Introduction to PMO (UA)
 
Tata Kelola Bisnis perushaan yang bergerak
Tata Kelola Bisnis perushaan yang bergerakTata Kelola Bisnis perushaan yang bergerak
Tata Kelola Bisnis perushaan yang bergerak
 
UNLEASHING THE POWER OF PROGRAMMATIC ADVERTISING
UNLEASHING THE POWER OF PROGRAMMATIC ADVERTISINGUNLEASHING THE POWER OF PROGRAMMATIC ADVERTISING
UNLEASHING THE POWER OF PROGRAMMATIC ADVERTISING
 
Team B Mind Map for Organizational Chg..
Team B Mind Map for Organizational Chg..Team B Mind Map for Organizational Chg..
Team B Mind Map for Organizational Chg..
 
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
 
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
 
PDT 89 - $1.4M - Seed - Plantee Innovations.pdf
PDT 89 - $1.4M - Seed - Plantee Innovations.pdfPDT 89 - $1.4M - Seed - Plantee Innovations.pdf
PDT 89 - $1.4M - Seed - Plantee Innovations.pdf
 
Data skills for Agile Teams- Killing story points
Data skills for Agile Teams- Killing story pointsData skills for Agile Teams- Killing story points
Data skills for Agile Teams- Killing story points
 
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
 
PDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdfPDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdf
 
NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023
 
The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003
The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003
The Vietnam Believer Newsletter_MARCH 25, 2024_EN_Vol. 003
 

Learning and Skills Group Webinar 09.07.09

  • 1. Learning and Skills Group Webinar 12 noon – 9 July 2009 Re-inventing the e-learning experience Lars Hyland Director of Learning Services Brightwave Limited Email: lars.hyland@brightwave.co.uk www.brightwave.co.uk 9 July 2009 http://larsislearning.blogspot.com/
  • 2.
  • 3.
  • 4.
  • 5. So, what’s the problem? © Brightwave Ltd
  • 6. Confronting the elephant in the training room… http://larsislearning.blogspot.com/
  • 7.
  • 8.
  • 9.
  • 10.
  • 11. The missing ingredient… http://larsislearning.blogspot.com/ TRAINING TRANSFER TOO LOW (Will Thalheimer, 2006)
  • 12. The missing ingredient…follow through http://larsislearning.blogspot.com/ LESS LEARNING, MORE OFTEN (Will Thalheimer, 2006)
  • 13. Our survey says... © Brightwave Ltd
  • 14.
  • 15.
  • 16.
  • 17.
  • 18. Learning portals © Brightwave Ltd
  • 19. LMS platforms are about data and reporting… http://larsislearning.blogspot.com/ The learner can struggle to engage with LMS interfaces. Most often data centric, not learner centric, and rarely performance centric. Context of learning can get lost. DEATH BY LMS...
  • 20. LMS platforms are about data and reporting… http://larsislearning.blogspot.com/ The learner can struggle to engage with LMS interfaces. Most often data centric, not learner centric, and rarely performance centric. Context of learning can get lost. LEARNING PORTALS SHIFTS FOCUS ONTO THE LEARNER...
  • 21. Learning portals are about learners... http://larsislearning.blogspot.com/ Front end designed to support learner experience
  • 22. Learning portals are about learners... http://larsislearning.blogspot.com/ Organised around performance needs and business challenges
  • 23. Learning portals are about learners... http://larsislearning.blogspot.com/ Content is relevant to task at hand so less distraction
  • 24.
  • 25.
  • 26. CASE STUDY: Onboarding/induction at Sky © Brightwave Ltd
  • 27. Case study: Sky pre-joining learning portal Business Case : Improve customer service during time of growth Reduce staff attrition during induction period Accelerate time to full competence Training available from job acceptance, 2-4 weeks before start Overall induction training costs to reduce
  • 28. Sky portal http://larsislearning.blogspot.com/ Countdown to first day, video wall, progress bar
  • 29. Sky portal http://larsislearning.blogspot.com/ CEO welcome, compliance, produce knowledge content
  • 30. Sky portal http://larsislearning.blogspot.com/ Sales simulation, meeting existing staff, volatile content
  • 31. Sky portal http://larsislearning.blogspot.com/ Product knowledge covers key features and benefits
  • 32. Sky portal Compliance training completed before arriving at Sky site
  • 33. Sky portal http://larsislearning.blogspot.com/ Learning incentivised through collecting bonus points – doing well means entry onto the Leaderboard.
  • 34. Sky portal http://larsislearning.blogspot.com/ Product knowledge is tested through sales simulation.
  • 35. Sky portal http://larsislearning.blogspot.com/ Meet existing staff and learn about job role – open and honest
  • 36.
  • 37. Case study: Sky pre-joining learning portal Key features : Media rich, highly interactive, in line with Sky brand Fully tracked content, integrates with internal systems Product knowledge, sales simulation and compliance covered Insight into existing staff in job roles (blogs, video, photos) Leaderboard – encourages repetition to cement learning
  • 38.
  • 39. Five criteria for developing learning portals © Brightwave Ltd
  • 40.
  • 41.
  • 42.
  • 43.
  • 44.
  • 45. Building your learning portal – in summary http://larsislearning.blogspot.com/ A G I L E ENGAGING LIBERATING INTEGRATED GOAL DRIVEN ACCELERATED
  • 46.
  • 47.