2. Offshore outsourcing, a type of business process outsourcing (BPO, )is the
exporting of IT-related work from the United States and other developed countries
to areas of the world.
offshoring to India
India has become a leader in the international offshore market. The
Indian companies offer tasks at highly competitive rates and also
produce quality work. India is the world's second largest exporter of
software (after the U.S).
India have large English-speaking scientific and higher education
institutions, specialist computer institutes, and low costs of
software talent, India has more software companies with ISO 9000
certification than any other country in the world.
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3. Why offshore outsourcing to India
Offshore outsourcing has been popular for several years.
Countries like India are popular offshore outsourcing locations
which offer cost effective solutions. Economical benefits are one
of the major reasons to outsource part of your marketing and
sales to India.
You will get the best quality services using the latest technologies and
you will make significant cost savings.
Outsourcing your sales and marketing will help you to grow your
potential without any capital investment in a very fast manner. Reliable
and secure, it maximizes uptime and enhances your performance.
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4. Advantages of Offshoring to India
India is the pioneer in the field of “Knowledge-based” offshoring. India
has built tremendous advantages over other countries when it comes to
offshoring.
a. Availability of large talent pool
b. Significant cost advantage
c. Quality Advantage
d. Fast turnaround time
e. Knowledge professionals
f. Infrastructure
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5. a. Availability of Large Talent Pool
India has a large pool of young talented and motivated professionals. The Indian
Institute of Technology (IIT) and Indian Institute of Management (IIM) are the
institutions of international standing. In over 9,000 degree colleges across the
country, English has been the most preferred medium of education for many decades.
The manpower availability, skill base and English knowledge
base that an Indian company offers are key factors for success
of any IT assignment outsourced to India.
India’s has largest number of technology certified employees
(Microsoft, Java, Oracle, Networking and others) which offer
an ideal USP for technology centric outsourcing assignments.
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6. b. Significant cost advantage
Outsourcing to India has become most successful ways to increase cost effectiveness.
This is largely due to lowering of operations cost, which includes the costs of
labor, real estate, telecom, and utilities. Many Fortune 500 companies have started
outsourcing to India and saved substantial amount of money which is added to their
bottom lines.
It is estimated that that outsourcing to India, saves nearly
70% than in any of the European or North American
countries.
c. Quality Advantage
India has highest number of CMM/ISO certified companies in all
over the world. May Fortune 500 companies like
Microsoft, IBM, CISCO, etc. have started their R&D centers in
India by tapping the local talent.
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7. d. Fast turnaround time
India and the US have a zonal time difference of about 12 hours, thus effectively
giving companies a 24 hours’ work environment. Most of the processing functions
are performed during the day time in India, when it is night time in the developed
countries. As a result of this zonal time difference, there is no or little backlog in
the front end and processing tasks.
e. Knowledge professionals
The next paradigm shift in offshored services is going to be from mere business
process outsourcing (BPO) to knowledge process outsourcing (KPO). With its world
renowned specialty schools like the Indian Institute of Technology (IITs), Indian
Institute of Management (IIMs) and several world class medical and law schools,
Indian service firms can move up their clients’ business value chain by supplying
value-added, research-based analytical services, instead of run-of-the mill back
office services, while maintaining their cost advantage at the same time.
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8. f. Infrastructure
Presence of a robust infrastructure (telecom, power and
roads) in the country
Government has taken steps to ensure that telecom remains
a priority area
Regular, reliable, uninterrupted power, a major necessity for
running services
businesses, has also received substantial attention from
the Government
Roads and highways scenario in India has also witnessed
major improvements
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9. The most commonly outsourced streams of business include:
I T outsourcing
Legal outsourcing
Content Development
Web Design and Maintenance
Recruitment
Logistic
Manufacturing
Technical/Customer Support
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10. Thanks For Watching …….
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