1. Page 1/3 - Curriculum vitae of
Surname(s) Firstname(s)
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Curriculum Vitae
Personal information
First name(s)/ Surname(s) Bruno Maia
Address Rua do Montepio Geral nº38 3ºD, 1500-465 Lisboa
Mobile +351916007340
E-mail brunomaia@live.com.pt
Nationality Portuguese
Date of birth October 13, 1985
Gender Male
Desired employment /
Occupational field
Telecommunications engineer
Work experience
Dates February 2013 - Present
Occupation or position held Care Engineer – Operations Systems Support
Main activities and responsibilities At Nokia, my main activities are ticket handling and emergency support, asa customer support engineer,
for Nokia products Netact and Traffica. Currently I am the Emergency Team Leader for OSS support
for Europe and North America Customers.
My main responsibilities are assuring end to end customer support and perform extended
troubleshooting and emergency system recovery.
As for the last 2 years, I´m working also as a project implementation engineer, having done more than
30 system upgrades and commissions in 2015 and 2016, being the most relevant one the Netact
upgrade in Tmobile US using VMware cloning.
Name and address of employer Nokia Networks, Lisbon, Portugal
Type of business or sector Telecommunications e Networking
Dates March 2010 - December 2012
Occupation or position held Enterprise technical support at Zon Tvcabo.
Main activities and responsibilities 1st line enterprise TV, Internet and VoIP support.
Name and address of employer Novabase Digital TV, Edifício Olympus II, Av. D. Afonso Henriques, 1462, 4450-013 Matosinhos
Type of business or sector IT company
Education and training
Dates November 2016.
Course name Netact 16.2 Upgrade with cloning workshop.
Name and type of organisation providing
education and training
Nokia

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Surname(s) Firstname(s)
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Dates March 2016.
Course name Red Hat OpenStack Administration (CL210.
Name and type of organisation providing
education and training
RUMOS, Campo Grande, 56 , 1700-093 Lisbon
Dates August 2015.
Course name Red Hat Linux - System Administration II (RH135).
Name and type of organisation providing
education and training
RUMOS, Campo Grande, 56 , 1700-093 Lisbon
Dates February 2015
Course name Netact 8 System Administrator
Level in national or international
classification
Nokia, License 283
Dates November 2014.
Course name Vmware fast track.
Name and type of organisation providing
education and training
VMware Inc.
Dates July 2014.
Course name Netact 8 certified Installer.
Level in national or international
classification
Nokia, License 163
Dates February 2014
Course name Netact Administrator OSS5
Level in national or international
classification
Nokia, License 295
Dates June 2013.
Course name Red Hat Linux - System Administration I.(RH124)
Name and type of organisation providing
education and training
RUMOS, Campo Grande, 56 , 1700-093 Lisbon
Dates 2010-2011, Degree in Electric and Computer Engineering.
Title of qualification awarded Electric and Computer Engineer
Principal subjects/occupational skills
covered
Computational systems
Digital systems
Programming and Algorithms
Telecommunications
Name and type of organisation
providing education and training
Instituto Superior de Engenharia do Porto
Level in national or international
classification
180 ECTS
Dates 2011 Training of Trainers
Title of qualification awarded Trainer (CAP CCP n.º F584395/2012)
Name and type of organisation
providing education and training
ENA (Escola de Negócios e Administração de Gaia)
Personal skills and
competences
Mothertongue(s) Portuguese
Self-assessment Understanding Speaking Writing
European level (*) Listening Reading Spoken interaction Spoken production
English C2 Proficient user C2 Proficient user C1 Proficient user C1 Proficient user C1 Proficient user
Spanish C1 Proficient user C2 Proficient user B2 Independent User B2 Independent User C1 Proficient user

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Surname(s) Firstname(s)
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French B1 Independent user B2 Independent user A2 Basic user A2 Basic user A2 Basic user
Socialskillsandcompetences Great capacity for teamwork, and ease of communication
Driving licence Car and motorcycle drivers licence