You can download the PowerPoint file here: http://www.businessgoessocial.net/community-management-ic-ppt-download
With enterprise social networks like Yammer, Jive, Chatter etc come new challenges. How do you encourage people to participate? How do you get them to share information? How do you build communication channels between teams that don't normally talk to each other? By learning community management techniques you can help steer the internal social network towards these goals.
Want to learn more? Subscribe to my free email course Community Management Basics for Internal Communicators: http://www.businessgoessocial.net/cmcourse
(I'm experimenting with the format so your feedback would be very helpful :)