One can fathom the popularity of the inside sales representative job with the number of inside sales reps coming into the industry today. A recent study by Forbes found out that over the past three years, inside sales has grown at a fifteen times higher rate (7.5% VS 5% annually) over outside sales, generating over 800,000 new jobs. A few skills to become the Inside Sales Ninja will help out beat the competition. Put the below skills to action and see the difference it brings in achieving targets. Become the Inside Sales Ninja and outdo your peers!

1. KILLSTO
BECOME
THEINSIDE
ALESNINJASBUSINESSMOJOS
WeBelieve,BusinessNeverSleeps

2. BUSINESSMOJOS
WeBelieve,BusinessNeverSleeps
ArecentstudybyForbesfoundthatoverthepastthree
years,insidesaleshasgrownatafifteentimeshigherrate
(7.5%VS5%annually)overoutsidesales,generatingabout
800,000newjobs.
Giventheabovestatisticonecanfathomthepopularityof
theinsidesalesrepresentativejob.Withthenumberof
insidesalesrepscomingintotheindustrytoday,afewskills
tobecometheInsideSalesNinjawillhelpout-beatthe
competition.
VS.$
7.5%
INSIDESALES OUTSIDESALES
5%
1

3. BUSINESSMOJOS
WeBelieve,BusinessNeverSleeps
Aninsidesalespersonisexpectedtoknowhisproductorservice
from A-Z.Theyshouldbeabletoexplainindetailhow each
productworks,how itisbeneficialtothecustomerandwhat
businessvalueitoffers.Therefore,producttrainingistheveryfirst
thingtobetaughttonewreps.Productknowledgewillbethecrux
informulatingapowerfulsalespitch.
PRODUCTKNOWLEDGE:2

4. BUSINESSMOJOS
WeBelieve,BusinessNeverSleeps
InsideSalesrepsfallshortinfrontofoutsidesalesrepinonemain
regard:meetingprospectsfacetoface.Aproficientwaytobuild
rapportwiththeprospectoveracall,isbyperformingathorough
researchonhimorherpriortothecall.Investingenoughtimeon
researching abouta prospectwillgive you an edge in the
conversation.
RAPPORTBUILDINGONTHECALL:3

5. BUSINESSMOJOS
WeBelieve,BusinessNeverSleeps
COMMUNICATION:
ForanInsideSalesrep;toneofvoice,volume,paceofspeechand
personalityisveryimportant.Therefore,howyouspeakmatters
morethanwhatyouspeak.From theopeningpitchuptothe
closingstatement,auniformitymustbemaintained.Accordingtoa
recentstudy,7%ofcommunicationreliesoncontentofwhatis
spoken,whereas38%ofcommunicationisaboutotheraspects
suchastonality,etc
4

6. BUSINESSMOJOS
WeBelieve,BusinessNeverSleeps
ACTIVELISTENING:
Thereps,inahasteofprovidingproductknowledgeenduponly
speakingandnotgivingtheprospectachancetotalkabouttheir
painpoints.AccordingtoInternationalListeningAssociation,more
than35studiesindicatethatlisteningisthetopskillneededin
business.
5

7. BUSINESSMOJOS
WeBelieve,BusinessNeverSleeps
MULTITASKING:
Beinganinsidesalesrepthereisnoroadtosuccessifyoucannot
multitask.Itmaytaketime,trainingandacoupleofmismanaged
taskstogetusedtomulti-taskingefficientlybutitisanequally
rewardingskill.Only33%ofinsidesalesrep’stimeisspent actively
selling,therestgoesintoallotheractivities.Nowonderinside
salesrepsareknowntobeninjas!
6

8. BUSINESSMOJOS
WeBelieve,BusinessNeverSleeps
DEMOSKILLS:
DemoSkillsiswherealltheresearchandproductknowledgeisput
totest. Awell-presenteddemocanleadtoclosingofdeals10times
more.Positiveemotionalconnectionisthe#1predictorofwhethera
millennialwillbuy,ontheotherhandbadcommunicationis#1
reasontheywon’t.
Phraseslikethebelow givenhaveproventoworksalesmagic
duringademo.
““Onceyoustartusingthisfeature,youwillnolongerhaveto…”
Or
“Imaginethebenefitsofnothavingto…”
7

9. BUSINESSMOJOS
WeBelieve,BusinessNeverSleeps
CLOSINGTECHNIQUES:
You,asanInsideSalesrephaveplentyoftimeconstraint,youmay
betryingtoreachamonthlyorquarterlytarget.Insuchasituation,
whatyoucandoistotryandcreateatimeline,aneventof
emergencyafterwhichthepurchasemaynotbeasbeneficialfor
theprospectasbeforetheevent.
8

10. BUSINESSMOJOS
WeBelieve,BusinessNeverSleeps
POSTSALESRELATIONSHIP:
15yearslaterwhenyouapproachanoldclient,hestillmustbe
abletoremember,trustandbereadytopurchasefromyou;sucha
relationship mustbe maintained with yourclients oreven
prospectsforthatmatter.Showingapolitegesturewitha“thank
youforyourtime”whilesigningoffcanencouragehimtoreferyou
tomanyothers.
NoNomatterhowclichédthissoundsbut,CustomerisKing;andso,
heshouldbetreatedasone.
9

11. BUSINESSMOJOS
WeBelieve,BusinessNeverSleeps
PUTTHESESKILLSTOACTION
ANDSEETHEDIFFERENCEITBRINGS!
ABOUTBUSINESSMOJOS-“ABusinessNeverSleeps”
BusinessMojos enables businesses to achieve the agility and acceleration via its lead
managementofferingsspecializinginInsideSalesaswellasProductandServicesMarketingby
employingaholisticapproach-People,Process,TechnologyandAnalytics.BM workswith
Product&ServicesTechnologyBusinessesrangingfrom startupstoestablishedorganizations.
Ourvisionistoworkasatrueextendedteam ofsalesandmarketingexpertsforourclients.