Lean 6 Sigma Training | By ex-Deloitte & McKinsey Consultants

Lean 6 Sigma
Essentials
By Ex-Deloitte & McKinsey Consultants

22
Aurelien Domont
Slidebooks Consulting
Managing Director
“ Increase your knowledge using our simple and
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“ Show professionalism with well-designed
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Purpose of this document
“ Save weeks of work by re-using our editable
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33
Lean Six Sigma Essentials - Agenda
What is Lean Six Sigma?
What are the key benefits of using Lean Six Sigma?
How to implement Lean Six Sigma in your company?
1
2
3
What are the Top 5 Lean Six Sigma tools?4
Top 20 questions you need to perfectly answer to master “Lean six
Sigma”
5

44
1
2
3
Sigma”
5

66
Lean key principle
• Lean tries to eliminate 8 types of waste that can be easily remembered using the word
“Down Time":
DOWNTIME

77
Lean key principle
“Down Time":
Making more than it is immediately
required
Waiting for the previous step in the
process to complete
Not recognizing and utilizing human
talent and creativity available within
the workforce
Making mistakes that cause products
to fail customer requirements

88
Lean key principle
“Down Time":
Storing parts, pieces, documentation
ahead of requirements
Unnecessary movements of products
and materials
Making more than it is immediately
required
Waiting for the previous step in the
process to complete
Not recognizing and utilizing human
talent and creativity available within
the workforce
Making mistakes that cause products
to fail customer requirements
Unnecessary movements by people
Performing any activity that is not
necessary to produce a functioning
product or service

1010
Six Sigma key Principle
•The objective of a Six Sigma project is to reduce process variation to such a
degree that the sigma’s of variation will fit within the specification limits defined
by customers:
•Technically, 6s refers to having a process that will result in fewer than 3.4
defects per one million opportunities (DPMO)
1s 1s 2s 3s2s3s4s 4s
Customer lower specification limit
(LSL)
Customer higher specification limit
(HSL)
Defects Defects
Reduce Variations

1111
You can download this training by clicking on the image below:

1212
Lean Six Sigma definition
Lean
A structured approach
focusing on simplifying
processes
Six Sigma
A structured approach
focusing on improving
process reliability in
order to eliminate the
defects in products and
services
Lean Six Sigma
A performance
improvement
methodology focusing
on simplifying
processes and
improving process
reliability
+ =

1313
Lean Six Sigma key principles
Defining the customer’s perception of value is key to improving the
process
Focus on your
customer
The process performance needs to be measured before and after
implementing Lean Six Sigma
Measure process
performance
Your value stream is “the processes of creating, producing, and
delivering a good or service to the market”1
Identify value
stream
1. Source; APICS Dictionary

1414

1515
1
2
3
Sigma”
5

1616
Lean Six Sigma benefit #1
One employee was able to
process 3 home loans a day
Lean Six Sigma increases asset efficiency
Before
After
=
Other examples: Implementing Lean Six Sigma can also help to decrease your stock and optimize your working space
Example

1717
Lean Six Sigma increases asset efficiency
Before
After
= =
Other examples: Implementing Lean Six Sigma can also help to decrease your stock and optimize your working space
Example

1818
Number of broken products and
related cost to remanufacture
them (per month):
Lean Six Sigma decreases cost
Before
After
Broken
products Cost
Example
Other examples: Implementing Lean Six Sigma can also help to decrease your IT, supply Chain and SG&A costs

1919
them (per month):
them (per month):
Lean Six Sigma decreases cost
Before
After
Broken
products Cost Broken
products Cost
Example
Other examples: Implementing Lean Six Sigma can also help to decrease your IT, supply Chain and SG&A costs

2020
A sales representative was
focusing 20% o his time in
administrative tasks and 80% of
his time on selling products
Lean Six Sigma increases revenue
Before
After
Example
Other examples: Implementing Lean Six Sigma can also help to improve product quality, on-time delivery and customer
satisfaction

2121
A sales representative was
focusing 20% o his time in
administrative tasks and 80% of
his time on selling products
The process improvement
allowed each sales
representative to focus only 10%
of his time in administrative tasks
and 90% of his time on selling
products
Lean Six Sigma increases revenue
Before
After
Example
Other examples: Implementing Lean Six Sigma can also help to improve product quality, on-time delivery and customer
satisfaction

2222
1
2
3
Sigma”
5

2323
Lean Six Sigma DMAIC Methodology
Define Measure Analyze Improve Control
• The best way to implement Lean Six Sigma in your organization is to follow the DMAIC
Methodology :

2424
Lean Six Sigma DMAIC Methodology – Step 1
Define the problem and set your
improvement targets
1. Define your customer and their
requirements
2. Define the current process
3. Define the problem
4. Define your improvement goals and
ensure alignment with overall
company strategy
5. Develop a plan of actions
Definition Key Steps

2525
Measure current state performance
and brainstorm potential cause(s) of
the problem
1. Measure the current process
performance
2. Create assumptions for what might be
causing problems
3. Create a plan to collect the data
4. Collect the data
5. Ensure your data is reliable

2626
Analyze the data and identify the
root causes of waste
1. Analyze the data in details
2. Verify your assumptions in terms of
what might be causing problems
3. Brainstorm solutions that might fix the
problem

2727
Develop solutions to address the
root causes
1. Select the best solution(s)
2. Test the solution(s)
3. Deploy the solution(s)
4. Measure improvement
5. Compare results versus improvement
goals

2828
Monitor and continuously improve
1. Ensure the process is being managed
and monitored properly
2. Continuously improve the process
3. Share and celebrate your success
4. Apply new knowledge to other
processes in your organization

2929
1
2
3
Sigma”
5

3030
Lean Six Sigma top 5 tools
“Five Whys” Problem Solving
• There are numerous tools that can be used to facilitate the implementation of Lean Six
Sigma, including the top 5 tools presented below and in the next slides:
• If you need more tools, please send us an email at sales@slidebooks.com
Fishbone diagram Process mapping
Scorecard Change commitment curve

3131
“Five Whys” Problem Solving tool
Objective

3232
Description
Problem
Statement
Why?
Why?
Why?
Why?
Why?
Problem
Solution
True root cause of the
problem
Sometimes the root causes
become evident after 2 or 3 whys,
sometimes a deeper dive may be
required
Define high level problem
statement
Answer the
question and ask
again why

3333
Template
Insert problem
statement
Why?
Why?
Why?
Why?
Why?
Insert problem Solution
Insert your answer
Insert your answer
Insert your answer
Insert your answer
Insert your answer

3434
Fishbone diagram tool
Description
Cause #1
Key
problem
Cause #3Cause #5
Cause #6 Cause #4 Cause #2
Cause #5.1 Cause #3.1 Cause #1.1
Your own textYour own text
Your own textYour own text
Start by
writing the
main problem
or issue to be
studied
Causes
that
contribute
to the
problem
Causes Effects

3535
The remaining 70 slides are on www.slidebooks.com

Lean 6 Sigma Training | By ex-Deloitte & McKinsey Consultants

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