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CA Project & Portfolio Management Resource Management Best Practices
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Availability – The “Starting Point”
§ Client “A” - - Started everyone with a 6.5 hours of availability
– PROS
§ Assumed that everyone spends an hour and a half doing administrative work
§ Eliminates the need to identify “What” administration work looks like
– CONS
§ When everyone was putting an additional 2 hours to “admin” time, there
was lost visibility
§ Leadership grew frustrated and changed mind
§ Hard to reconcile against agile-type work
Client Use Cases
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Allocations – Often the Most Misunderstood “A”
§ Traditional Project Management processes generally
recommend allocations as a way to formally drive resource
insight
§ But, that often doesn’t happen as folks just don’t know what
the work really looks like
§ When going with agile techniques, this becomes even more
complicated
“THE HANDSHAKE”
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Assignments – Better Practices?
§ Training folks on ETCs – How to use and how to update
– Training not working? Then do templates work?
§ Do you apply experience and actuals to future projects?
§ Why are assignments important?
§ How do you use estimates/assignments?
§ Does your leadership use assignments for insight?
§ How do you reconcile with agile/scrum work?
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Actuals – “Trueing up” against the other A’s
§ Here is the timesheet – not popular but necessary
§ The way to know you will survive an audit
§ Is still the best way to know how much time was truly spent
on the work
BUT – Folks don’t like doing time. - -Discuss?
“WHAT IT TOOK?”