This document summarizes a presentation given by Guga Stocco of Banco Original and David Bressler of CA Technologies about digital transformation in banking. The presentation discusses how focusing on customer experience can drive successful digital transformation. It also shares the story of how Banco Original embraced open banking by utilizing APIs to rethink what it means to be a bank and provide a frictionless customer experience. The presentation covers topics like fintech innovation, mobile and agile strategies, and how platforms can inform customer experiences.