Hands-On Labs: Introduction to CA Unified Infrastructure Management

Hands-On Labs: Introduction to CA Unified
Infrastructure Management
Robert Vacante
DevOps: API Management and Application Development
CA Technologies
Principal Product Manager
DO5X218L
@TwitterHandle
#CAWorld

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For Informational Purposes Only
© 2015 CA. All rights reserved. All trademarks referenced herein belong to their respective companies.
The content provided in this CA World 2015 presentation is intended for informational purposes only and does not form any type of
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Terms of this Presentation

Abstract
This session will cover the “basics” of CA Unified
Infrastructure Management (CA UIM)to help
you build your knowledge on the general
concepts, components and features that CA
UIM offers. We will also cover the major
features that are now available within our CA
UIM 8.35 release.
Robert
Vacante
CA Technologies
Principal Product
Manager

Agenda
THE CA UNIFIED INFRASTRUCTURE MANAGEMENT SOLUTION
HOW CA UIM WORKS
VISUALIZING YOUR DATA
DISCOVERING YOUR NETWORK
DEPLOYING A ROBOT
DEPLOYING AND CONFIGURING A PROBE TO GATHER DATA
1
2
3
4
5
6

Key Drivers—Mandates for the Solution
Lightweight footprint that
delivers enterprise scalability
and multi-tenancy
A single, comprehensive
and unified IT
monitoring solution
As easy as adding
apps to a smartphone
Deploys “robots” to 100
servers in less than three
minutes
Simple
PowerfulFast
Unified

CA Unified Infrastructure Management Benefits:
 Eliminate complexity.
 Increase worker
productivity.
 Better utilize technology.
 Make your job easier.
 Put customer needs first.

Power & Payback of Unified Monitoring
Rapid Time to Value & Demonstrable ROI
*Source: IDC White Paper, sponsored by CA Technologies, “Unified Infrastructure Monitoring and Management Increases Availability, MTTR and IT Staff Productivity“, #243957, October
2013 ** Source: Tech Validate Survey
4X IT Staff
Productivity
Improvements
Doubles
Productivity &
Saves $250,000
Replaced Five
Monitoring Tools,
Improved MTTR
Global Hotel Chain**Regional Bank* US Data Center
Provider*

Key Capabilities
Multi-Tenant Customizable
Dashboards &
Reports
Highly Scalable
Plug & Play
Architecture
Unified Trending
& Root Cause
Analysis
Powerful
Visualization Tools

Monitoring best practices:
 Avoid the temptation to use the full capabilities
– Take an iterative product-release approach.
– Increase customer value.
– Focus on what is actionable.
– Baseline approach.
 Adherence to the principles of monitoring governance avoids:
– Large databases
– Alarm floods
– Users losing trust
– Overall unmanageability of the system

What you need:
Methods to identify
trends to help in longer
term planning
Tools to help you understand and
visualize how your infrastructure is
performing now and in the past
Information to
troubleshoot and
pinpoint problems so
they can be quickly
resolved
Alerts to inform you of situations
requiring attention…Both problems
now and warnings of potential
situations in the future
Troubleshoot
PlanAlert
Visualize

What you want:
Something Important in your
Infrastructure
UIM

140+ Probes
 Servers
 Storage
 Virtualization
 Networks
 Email
 End-to-End Response
 SDKs
 Applications
 Cloud/SaaS
 Databases
 iSeries/as400
 Gateways
 HA/Clusters
 Marketplace

UIM
Infrastructure
HUB
ROBOT
ROBOT
PROBE
REPORTING
DASHBOARDS
ALARMS
PROBES
PROBE: Collects data from devices,
services or applications.
ROBOT: Provides connectivity for probe
to connect to UIM.
HUB: Central point of connectivity.

Technical Architecture

Domain
Domain

Exercises:
 Discover the network.
 Deploy a robot.
 Deploy the CDM probe.
 Configure the CDM probe.
 Visualize the monitoring
data.
UIM
HUB
ROBOT
REPORTING
DASHBOARDS
ALARMS
PROBES
Infrastructure
ROBOT
PROBE

Discovery

Discovery Wizard
Use the Discovery Wizard to set up the automated discovery of network devices.

Authentication Tabs
 Contains credentials for the discovery_agent probe to access
and gather necessary information
 Click “New Credentials” and define appropriate fields
… enable the creation, editing, viewing and deletion of authentication profiles.

Ranges Page
 You can assign credentials to a range.
 Ranges can be defined for specific discovery_agent probes.
…specifies the portions of the network to discover:

Schedule Page
 Scheduled discovery does not interrupt a running discovery
– But that scheduled discovery is ignored
 “Run discovery” stops currently running discovery
…schedules single or recurring discoveries.

You try it!
 Exercise 1: Discover devices in your network.

Robot Deployment

Automatic Robot Deployment
 Deploy robots to all or selected members of a group.
 Deploy robot to specific system.
 Basic or advanced search for systems to deploy robots.
 Import XML list of systems.
Use USM to deploy automatically to one or more systems

You try it!
 Exercise 2: Deploy a robot to a server to be monitored.

Probe Deployment

Package Archive
 Local Archive
– This archive resides on the hub, therefore the list will be the same for
all robots connected to the hub.
– There can be more than one version of a package on the local archive.
 Web Archive
– Displays the list of probe packages on the CA UIM support archive.
– You must have a valid login and password for the CA UIM support site
to download any package.
…encompasses the local archive and Web archive.
You must deploy and configure probes to enable event and performance monitoring on robots.

Local Archive
…shows all downloaded probe packages.

Web Archive
…includes all probe packages available to be downloaded from the CA UIM support site.
If you deploy a package from the Web Archive, it is first automatically
downloaded to the Local Archive before it is deployed to the robot.

Distribution Activity
… is a log of probe package distributions along with the status of each distribution.
Packages can be deployed individually or in groups.

Probe Deployment
…drags probes from the Archive to the Target.
When a probe is dropped on a hub, domain or group, the probe is
deployed to applicable subordinate robots.
You drag a probe from
the local archive….
and drop it onto
the target.

You try it!
 Exercise 3: Deploy the CDM probe to the server.

Probe Configuration

Probe Configuration
…configures thresholds, severity and publishing of QoS data.

You try it!
 Exercise 4: Configure the CDM probe.

Visualization

Viewing Monitored Data:
 Built-in, easily customizable views to spot trends, optimize
resources, etc.
 You will view the following portlets:
– Device, alarm, metric and group data in the USM
– Servers in the Unified Dashboards

View Monitored Data
Select Device in the Navigation Pane, View QoS Data
To view the alarm for
a device, you can
click the Alarms icon
or the Alarms tab.

Alarms Tab
View details, history and metrics of an alarm.
To view details, history
and metrics about an
alarm, you click the
More button.
The Actions
menu provides
available alarm
actions.

Alarm View
…displays all current alarms including those not associated with a group or system.

Metrics and Groups Tabs

Unified Dashboard Portlets
To view the drilldown
report for a metric,
you double-click its
metric.
To view the drilldown report
for a server for a particular
metric, you click its name.

Viewing Monitored Data
The following screenshots are examples of drilldown reports you can generate:
Drilldown Reports Generated in the Unified Dashboards Portlet

Drilldown Reports

Viewing Monitored Data in a Report

You try it!
 Exercise 5: View the data being collected.

Extra Credit:
PRD Dashboards

For More Information
To learn more, please visit:
http://cainc.to/Nv2VOe
CA World ’15

Hands-On Labs: Introduction to CA Unified Infrastructure Management

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