CA UIM 8.4 Features Guide - 40 Characters

World®
’16
Pre-Con Ed: Learn What’s New
in CA Unified Infrastructure Management
Robert Vacante, Sr. Principal Product Marketing Manager, CA Technologies
DO4X68E
DEVOPS – AGILE OPERATIONS

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The content provided in this CA World 2016 presentation is intended for informational purposes only and does not form any type of
warranty. The information provided by a CA partner and/or CA customer has not been reviewed for accuracy by CA.
For Informational Purposes Only
Terms of this Presentation

Abstract
CA Unified Infrastructure Management is a single, comprehensive solution for proactively
managing your traditional and cloud-based infrastructures. The latest release of CA UIM (8.4.x)
includes several new capabilities and enhancements such as new dashboards for rich
visualization, monitoring configuration service for rapid deployment and a new admin console.
In this session we will also cover new and enhanced monitoring for various technologies
including AWS, Azure, Docker and Nutainx.
Robert
Vacante
CA Technologies,
Sr. Principal Product
Manager

Agenda
LOG ANALYTICS
AZURE CLOUD MONITORING
WHAT WE’RE WORKING ON: TELEMETRY AND APPLICATION DISCOVERY
MONITORING CONFIGURATION SERVICE
CA BUSINESS INTELLIGENCE INTERACTIVE DASHBOARDS
INTEGRATIONS CA SYSTEMEDGE, CA SPECTRUM, CA APPLICATION DELIVERY ANALYSIS
1
2
6
3
4
5
NEW ADMIN CONSOLE 7

Most Comprehensive
Coverage
Fastest
Time to Monitor
App Centric, Predictive
Analytics
Vision For CA Unified Infrastructure Management

Exciting New CA UIM Features
• Log Analytics
• Azure Cloud Monitoring
• CA Business Intelligence Interactive Dashboards
• CA SystemEDGE integration

Unified Log & Infrastructure Analytics Through CA UIM
Speed Root Cause Analysis and Proactively Resolve Issues
PAIN
KEY FEATURES
• Analyze log data from multiple sources to trouble shoot performance issues
• Automatically correlate event with alarms
• Rapidly identify root cause of infrastructure performance issues
• Scalable storage for multi-source log analysis
BENEFITS
• Proactive Faster issue remediation
• Rapid root cause analysis
• Predictive performance management
• Open Source based open system with rich APIs
• Easily query and analyze log data from multiple sources for trouble shooting
• Automatic alarm to log event correlation for predictive issue resolution
• Out of the box dashboards and alarms speed time to value
• Integrated With CA UIM configuration and triage workflows

CA UIM + Log Analytics Architecture (On-Prem)
Log Parser (logstash)
Server /
Device
Server /
Device
Log Forwarder
Server
Agentless log collection Agent based log collection
Monitored
Infrastructure
AXA Platform
Log Collector (Logstash)
Eventlog
CA Analytics Platform
(Elasticsearch based)
KAFKA Message Bus
REST API
IA DataStudio (Kibana)
Log Monitoring Service
Probe
Syslog
TCP (TLS)
UIM Robot
REST API
REST API
CA UIM Monitoring
Config Service
(MCS)
CA UIM MCS UI
Log Forwarder
UIM Robot
Log data flow
Config flow
UIM Pri/Sec Hub
Server
AXA Log GatewayIA Gateway
AO Products
Metric Data

Sample Use Case
Speed Issue Resolution to Delight Today’s Demanding Users
Product search
is slow
Log analytics
User drills down to the issue
In context launch of log analytics
System and log alarms
in CA UIM

Sample Use Case
Enrich Existing Docker Performance Data from CA UIM with Log Analytics

New Cloud & Modern Infrastructure
Monitoring Capabilities

New Cloud Capabilities
Covers nine key AWS services, custom
metrics and billing data processes
with consistent tags/workflows
Monitors Azure infrastructure
and services spanning VMs,
storage and websites
Monitors the health and performance
of OpenStack enabled cloud
deployments
Reports and collects data about the
health and availability of Nutanix
cluster, host, VM, storage pool,
container, and disk components
Comprehensive support for enabling
technologies spanning virtualization
(vSphere), converged infrastructure
(Vblock) and cloud (vCloud)
Tracks key performance metrics
for Rackspace cloud servers and
cloud files
Monitors Docker environment and
the processes or services running on
them.
Monitors the performance and usage
of the Red Hat OpenShift container
platform
NEW NEW
NEW
NEW
NEW

Microsoft Azure Monitoring (Updated)
§ Monitor Microsoft Azure, hybrid cloud or on
premise infrastructure through a single solution
§ Get deep insights you need to ensure optimal
azure based apps or services performance
§ Updated probe provides significantly more
metrics available through Azure Resource
Manager API across monitored services
– Azure VMs
– Azure storage
– Azure SQL
– Azure web apps
Out of the Box Insights into Your Azure Services for Better Performance

Azure Summary Dashboard (Through CABI)

New CA Business Intelligence (CABI)
Dashboards

CABI Dashboards for CA UIM (r8.47 release)
Rich Visualization that Provides Holistic and Actionable Insights
PAIN
§ Better visualization for deeper, actionable insights
§ Need reports to be device agnostic
§ Improved performance, scheduling and reporting
§ Easily build ad-hoc, visual reports
BENEFITS
§ Less time spent in report development and generation
§ Faster mean time to repair through actionable reports
§ Improved infrastructure utilization through holistic insights
§ Improved staff productivity
KEY FEATURES
§ Intuitive, out of the box dashboards for AWS, Nutanix, Docker,
OpenStack and SAP provide rapid, actionable insights
§ Ad-hoc reporting with a rich graphical library allow you to easily create
reports for your unique needs
§ Single sign-on, report scheduling and multi-tenancy make reporting
secure and efficient

Design Any Report with CABI

And Any Dashboard
Sample CA UIM AWS Dashboard

Available in CA Unified Infrastructure Management 8.5
Data-Driven Device Dashboards

Key Integrations
– CA SystemEDGE
– CA Spectrum
– CA Application Delivery Analysis

CA UIM & CA Spectrum Integration
§ CA UIM can now leverage CA Spectrum
capabilities for deeper fault and root cause
analysis
§ Ability to visualize CA Spectrum alarms directly
in CA Unified Infrastructure Management
§ Alarm view to eliminate the number of non-
actionable alarms
§ Automatic and bi-directional alarm updates
reduce manual labor

CA UIM and CA Application Delivery Analysis Integration
Provides Faster Triage and Issue Resolution
PAIN
§ Disparate tools to view application delivery data, network and systems
performance data
§ How to quickly identify if it is a network, server or application problem
§ How to quickly identify downstream dependencies for a given server when
triaging a performance problem
§ How to quantify the impact of change to application performance when
network or server changes are made
KEY FEATURES
§ Provides in-context view (CA UIM) of systems, and apps delivery performance
§ Displays KPIs to quickly identify if the problem is network, server or application
§ Downstream dependencies for a given server to understand what could be
impacting performance
§ Trend views to quantify application response time pre/post change
BENEFITS
§ Enhanced visibility across your infrastructure through unified views
§ Detect, isolate and resolve problems faster with intuitive workflows
§ Ensure service quality post application or infrastructure updates
§ Proactively identify performance bottle necks before your end-user do
§ Improve Staff productivity by empowering them with a unified toolset

Advanced tab shows critical response time metrics in
context for the selected server
Critical KPIs for performance were selected to quickly
help isolate where the problem may be, i.e server,
network or application
For each of the views, drill-out to CA Application
Delivery Analysis exists to gain additional diagnostic
detail
Also introducing downstream dependency discovery,
including server connect time and server response
time, isolating performance issues to a particular
server in an application delivery chain
CA UIM and CA Application Delivery Analysis Integration

Integration with CA SystemEDGE
Enhance CA SystemEDGE with Modern Monitoring (CA UIM)
PAIN
§ Legacy CA SystemEDGE agents need updates to keep pace with modern
technology
§ Replacing thousands of CA SystemEDGE agents has significant costs
§ Limited event management capabilities
BENEFITS
§ Preservation of existing CA SystemEDGE agents – low cost of entry
§ Easily add CA SystemEDGE Agents to CA UIM inventory
§ Customers gain additional value of CA UIM capabilities
§ Rich visualization through CA UIM dashboards
§ Ability to monitor cloud and new technologies
KEY FEATURES
§ Allows customers to send CA SystemEDGE data to CA UIM via SNMP
§ Existing integrations remain intact (CA Spectrum, CA eHealth)
§ Rich, out of the box dashboards for CA SystemEDGE agents in CA UIM
§ Metrics and alarms available in CA UIM

What We’re Working On

CA UIM Configuration Telemetry and Remote Engineer
A Better Support Experience PAIN
§ Customers must manually find configuration information to send to
support with each support call
§ Configurations require customers to manually communicate configuration
to support via email, case updates, and conversations
§ Time to resolve a support case can be delayed due to incomplete
information or a misunderstanding of information needed for diagnosis
BENEFITS
§ Support can leverage information to accelerate customer assistance
§ CA can provide an analysis of how a given customer’s environment
differs from other customers
§ Pro-active notifications can be customized for notification of
potential problems based on the current configuration
§ During development, CA quality assurance can fine tune test
configurations to more closely match our customer’s environments
KEY DATA COLLECTED
§ UIM version
§ Probe version, probes deployed
§ Hub and robot configurations
§ Hubs CPU, memory and OS
§ Data engine retention, maintenance and throughput
§ NAS alarm statistics
§ HA configuration
§ Monitored CIs
§ Messages sent/received per hub

Auto – App Infrastructure Discovery & Configuration
Speed Time to Monitor
PAIN
§ Reduce time spent in monitoring configuration and deployment
§ Deploy monitoring in compliance with best practices
§ Rapidly configure monitoring for large scale deployments and DevOps
environments
BENEFITS
§ Application centric configuration and reporting
§ Rapid, reliable and efficient monitoring configuration
§ Ensure monitoring in compliance with best practices
§ Faster “time to monitor”
§ Become the enabler for DevOps
KEY FEATURES
§ Automatic resource discovery and infrastructure resource to
packaged application mapping
§ Automatic deployment of monitoring profile with best practices
dashboards in one-click
§ Enables application centric infrastructure reporting

Rapid Time to Monitor
For DevOps and Large Scale Environments
Resource discovery Find the right profileApplication mapping
Deploy the
right profile
Out of the box
dashboard
Add device to
application group

Monitoring Configuration Service

Speed Configuration for Large Scale Deployments & DevOps
PAIN
§ Rapidly configure monitoring for large scale deployments and DevOps
environments
§ Perform administration and triage within the same UI/tool
§ Monitoring configuration needs to be simple, easy to use and learn
BENEFITS
§ Rapid, reliable and efficient monitoring configuration
§ Ensure monitoring in compliance with best practices
§ Faster “time to monitor”
§ Become the enabler for DevOps
KEY FEATURES
§ Allows customer to efficiently configure monitoring across groups of
devices with similar properties (or single devices)
§ Single intuitive UI for both monitoring and configuration
§ Easy to learn and apply across various technologies
§ Ideally suited for large scale deployments and DevOps environments

Overview
Apply monitoring profiles
to a certain group or a
certain device
New configuration tab
within USM
Configure monitoring
according to “metric” not
by probe/technology
Default “best practice”
thresholds

Monitoring Configuration Service Supported Probes
apache email_response ntperf & ntperf64 sqlserver
cdm logmon ntservices v3.24 url_response
dirscan mysql oracle v4.91 adevl
dns_response ntevl
processes v4.01
ews_response
Additional MCS probe support planned for future releases.

New Admin Console

New Admin Console for CA UIM Overview
Intuitive, Scalable Console for Managing Your Monitoring Infrastructure
PAIN
§ Limited performance and scalability in existing console
§ Users need to configure CA UIM from Linux machines
§ Monitoring Infrastructure configuration needs to be simple, easy to
use and equally easy to learn
BENEFITS
§ Faster execution of everyday workflows
§ Faster “time to triage” of your monitoring infrastructure
§ Support highly scalable environments seamlessly
KEY FEATURES
§ Allows customer to efficiently deploy probes to large numbers of robots
§ Simple and intuitive UI to speed your administrative tasks
§ Easy to learn and use to drive staff productivity
§ Intuitive and scalable infrastructure configuration for large scale
deployments and DevOps environments
§ Multi-tenant

Admin Console Customer Value Delivered
Supported on CA UIM 8.47 and Later
§ Improved visualization through completely new
HTML5 GUI developed with easy, scale and robustness
in mind
§ Navigation, deployment and archive management
workflow specifically designed to scale to our largest
customer environments
§ Ability to manage multiple archives from single
application; from Infrastructure Manager you could
only see archive of the hub you were logged into and
legacy Admin Console could only view the primary hub
where Admin Console was installed
§ Support multi-tenancy using account contacts
§ New hub and robot info views that aggregate useful
data for quicker customer time-to-value

Thank you.
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CA UIM 8.4 Features Guide - 40 Characters

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