Business Continuity Management for Airports by: Nitin Sawant, Deputy Manager (ARFF) MIAL Importance Of BCP for Airports Disruption Scenarios Services provided by Airport operator BCP flow chart Crisis Management flow Chart Activation of AERP and BCP Strategy Activation of TEP and BCP Strategy Probable Disruptions to Airport Infrastructure Path forward

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2. 3rd
India Business and IT Resilience Summit
Business Continuity Management
for Airports
by Nitin Sawant
Deputy Manager (ARFF) MIAL

3. Agenda:
 Importance Of BCP for Airports
 Disruption Scenarios
 Services provided by Airport operator
 BCP flow chart
 Crisis Management flow Chart
 Activation of AERP and BCP Strategy
 Activation of TEP and BCP Strategy
 Probable Disruptions to Airport Infrastructure
 Path forward

4. Why BCM for Airports?
Criticality of Airport Infrastructure:
 Airport Operator :
Single Physical Site, Regulatory Compliance ,Reputation
 Interested Parties: Govt. Agencies :DGCA, ATC, BCAS,
Immigrations, Customs
 Private parties :Passengers ,Airlines , Cargo handlers, In-flight
caterers ,Fuel Companies, Prepaid Taxi operators, concessionaries
etc
 Economic Impact :National and International Economy

6. Disruption Scenarios
 Emergencies at the Airport (ICAO ASM):
• Involving Aircraft :Aircraft Accident , Unlawful seizure ,Bomb Threat
• Not involving Aircraft : Emergency :Terminal Fire , Natural Disaster
,Medical Emergency
• Involving Aircraft and other installation: Aircraft and other Aircraft /Fuel
Farm/Building etc.
 Scenario Under consideration :
• Non Availability of Runway : Aircraft Accident
• Non Availability of Terminal : Terminal Fire

7. Services Provided by Airport Operator
 Operations Section :
 Commercial section: Marketing and Advertising, Aero
Marketing, Airport Facilities
 Finance Section: Accounts, Taxation, Insurance
 Infrastructure and maintenance Section: E&M,
Procurement
 Corporate Communication : HR, Legal

8. Operation Resumption priority
• Terminal Management
• Apron Management
• AOCC/ JCC
• IT
• Security
• Rescue and Fire Fighting
• Cargo
• Landside and Emergency Management
• Ground Support

10. Non Availability of Runway :Aircraft Crash
Activation Of Airport Emergency Plan
18th June 2010AOC Meeting 2010
10

11. Accident Scenario – PDP position taken by CFT

12. Accident Scenario – PDP position taken by CFT
PDP
MFS

13. Accident Scenario
PDP
MFS

14. Accident Scenario
E-11

15. Treatment
Area
Transport
Area
P
1
P
2
P
3
P
0
City Fire
Cordon off
by CISF
Accident Scenario
MFS
PDP
FCP

16. BC STRATEGY FOR NON AVAILABILITY OF RWY:
• Use of alternate Runway :
• Case 1 Parallel Runway
• Case 2 Intersecting Runway
• Activation of Disable Aircraft Removal Plan
• Repair the Runway Intersection immediately

18. Non Availability of Terminal :Terminal Fire
Activation of Terminal Emergency Response Plan
BC Strategy : In-case of International Terminal Not available:
Alternate Terminal to be used for Operations :-
• Information Dissemination & Communication
• Setting up of Information desks
• Departure :
1. Transfer of passengers
2. Arrangements of check in process
3. Arrangements of seamless flow of Baggage
4. Arrangements of Immigration Process
5. Arrangements of Customs
6. Security Screening
7. Entrance to Sterile Hold Area
8. Boarding

19. Essential Components for Operational Continuity
 Infrastructure : Runway and Terminal
Building
 Power
 Water
 Communication
 Manpower
 IT infrastructure : AODB and CMS

20. Path Forward :
 CAPACITY BUILDING AND AWARENESS:
• Role of regulator
• Airport Operator
• Stakeholders
• Education Institute’s Role
 INTEGRATION OF ALL RESPONSE PLAN - DMP :
• AERP,TEP,BTCP,MCP,DARP.

21. Path Forward
 SYNCHRONISATION OF STAKEHOLDERS BC PLAN WITH AIRPORT
OPERATORS :
STRATEGY TO ADDRESS INTERDEPENDENCY:
• Airport facilitation meeting every 2 months : Process Improvement
• Airport Security Meeting every 1 month : Security Related
• AOC meeting every month: Development Related
• Safety Assessment meeting : As and when major changes are made .
• On time performance meeting : once every week
• Ramp Operation Committee meeting : Aircraft operations every month
• NOC committee Meeting: Need based when Building related permission
 USE OF TECHNOLOGY :
• Collaborative Decision Making Application
• Clouding computing

22. Thanks
info@continuityandresilience.com | www.continuityandresilience.com