Applying Human Centered Design to Global Health Programs_1
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Applying Human Centered Design to Global Health Programs_1
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Applying Human Centered Design to Global Health Programs_1
- 1. Design Thinking and Human centred design Tackling society’s most complex challenges by putting people and communities at the centre of the design process
- 2. Darren Menachemson Principal, ThinkPlace Executive Director, the ThinkPlace Foundation @thinkplace
- 3. What is design thinking and HCD (and why should you care)?
- 4. Design thinking is a way of looking at the world. Human centred design is a method – processes, techniques, rules of thumb - that you use to “do” design thinking
- 5. It looks at complex things from the perspective of the people who will use or be affected by them.
- 6. From this… Channels Roles ProcessInfo Legislation Organisation Culture Functions People Interactions Users
- 8. It tolerates ambiguity and doesn’t try to reach clarity or agreement too quickly.
- 10. It urges explorative and evaluative research, to build understanding and empathy.
- 11. It brings many voices and perspectives together, and gets them working.
- 12. It prototypes, experiments, fails, learns, and iterates.
- 13. It reframes challenges to force fresh thinking.
- 14. You can apply design at the system level…
- 16. And the product level…
- 17. Name of last doctor you saw
- 20. Desirable Viable Possible Needs Preferences Habits Norms Beliefs Networks Culture Fears Aspirations (Based on Doblin Group DVP model)
- 21. Desirable Viable Possible Needs Preferences Habits Norms Beliefs Networks Culture Fears Aspirations Measurable Grounded in competencies Partner/stakeholder aligned Ethical Compatible Sustainable Feasible business model Strategically aligned
- 22. Desirable Viable Possible Needs Preferences Habits Norms Beliefs Networks Culture Fears Aspirations Measurable Grounded in competencies Compatible Ethical Partner/stakeholder aligned Sustainable Feasible business model Strategically aligned Timing Legislation Budget Technology Regulation
- 23. Desirable Viable Possible Needs Preferences Habits Norms Beliefs Networks Culture Fears Aspirations Timing Legislation Budget Technology Powerful ideas Measurable Grounded in competencies Compatible Ethical Partner/stakeholder aligned Sustainable Feasible business model Strategically aligned Regulation
- 24. Gradian Health Systems, 2015 Reliable power Trained professionals Easy supply of parts Easy supply of oxygen