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Strategic Paid Search Marketing
Automation Series
Please hold for our next presentation starting at 11pm PT / 3pm ET
KENSHOO PRESENTS:
AUTOMATION & CROSS-CHANNEL
Optimize Your Search Campaigns with Google Smart Ads,
Competitor Analysis & Controlled Budget
10 - 10:45 am PT 12 - 12:45 am PT
CPC STRATEGY & ELITE SEM
PRESENTS:
HOW TO LEVERAGE GOOGLE’S SMART
AD UNITS FOR PROFITABILITY
KENSHOO PRESENTS:
AUTOMATION & CROSS-CHANNEL
Today’s Timeline
ADTHENA PRESENTS:
5 BEST PRACTICES TO ELEVATE
SEARCH PERFORMANCE
11 - 11:45 am PT
Today’s Logistics
● Session Recording & Slides Will Be Sent Out
● Submit Questions to Our Panelists
● Resources Available as Handouts
● Join in the Poll Questions!
Persephanie Arellano
Webinar Coordinator
Today’s Speaker
Allen Hammock
Sr. Search Strategist
Leverage Automation &
Cross-Channel Data to Grow
Your SEM Program
Allen Hammock, Kenshoo
▪ Kenshoo helps brands reach consumers in the
moment as they Explore, Share, and Engage.
Kenshoo proivdes a software platform and UI,
independent from publishers that helps you
improve your productivity, maximize performance
and gain strategic insights into your business.
Kenshoo’s
Mission
EngagingSharingExploring
of Fortune 50 Spend under
management
Growth
year over year
Brands #1 in Search and Social,
per Internet Retailer
Headcount in R+D,
Product + Technical
Today’s Agenda
● Why automate...at all?
● Automation fears and challenges
● Automate to extend your reach
● Automate to improve your
performance
Why automate...at all?
POLL QUESTION
True or False: I have automated some of my
tasks using Excel spreadsheets
Google Sheets Add-On
● Import from multiple Google Ads
accounts
● Customize columns, filters
● Automated refresh schedule
● Easily share reports with groups or
individuals
https://searchengineland.com/google-launches-adwords-add-on-for-google-sheets-299586
Did you know?
Why automate...at all?
● Improve your productivity and save time on tactical operations
● Increase your performance by optimizing to real-time changes in demand
● Outsmart your competition by finding untapped pockets of opportunity
● Table stakes...it’s necessary just to stay in the game at all
Automate...for productivity
.25 hr/week
Automated Bidding
Keyword Cannibalization and CTR-Optimized
Keyword Suggestions
0 hr/week
Automate checks and alerts across all campaigns
2 hr/week
Pull Pacing Data to Check Spend & Campaign
Performance
3 hr/week
Analyze Performance & Keyword Data and Adjust
Campaigns
3 hr/week
Create New Campaigns for Key Promotion
4 hr/week
Modify Execution to Deal with Additional Spend
.25 hr/week
Automated Campaign Sync
.5 hr/week
Automated Forecasting and Budget Pacing
Automation for Performance
Outsmart your competition
https://gist.github.com/BrainlabsDigital
Copyright 2017 - Q4 Amazon Virtual Summit
Google
Ads
Table stakes
Adwords
Scripts
Platforms
Copyright 2017 - Q4 Amazon Virtual Summit
Table stakes
Automation fears and challenges
Automation fears & challenges
● Economics of build versus buy
● Loss of control
● Publisher bias
● Measurement of true impact
Economics
Build vs. Buy
● Platforms cost tens of thousands
of dollars per year to license
● Annual license commitments
● New software to learn
● Vendor lock-in concerns
https://www.clickz.com/resources/buyers-guide-bid-management-tools
Control
Everything changes
● Unexpected changes to CPCs
● Lower traffic volumes
● More volatality in conversion rates
● Some new mental gymnastics
https://www.adventureppc.com/blog/join-or-die-its-time-to-embrace-google-automation
Bias and lock-in
Visibility into true cost
● Incremental value of optimization
algorithms questioned
● Measurement problems across
channels, online and offline
● Machine learning “black box” bias
● Becoming co-dependent
https://searchengineland.com/ebays-paid-search-ineffective-study-gains-buzz-skeptics-194850
Automate to extend your reach
Automate to extend your reach
● Synchronize campaigns across Google and Bing
● Synchronize audience segments across Google, Facebook, and Email
● Customize ad messaging and targeting to audiences at scale
Bing Campaign Sync
● Import Google campaigns
● Sync on a schedule
● Automated refresh schedule
● Manually fix errors and URL /
tracking differences
https://www.searchenginejournal.com/automatically-sync-google-adwords-campaigns-bing-ads/184468/#close
Did you know?
1:1 Sync
Audiences become key opportunity
Search dominates Bottom of funnel
Re-Targeting Search ads
Brand terms
Product searches
Non Brand Terms
Generic terms
Site links
??????
A Primer
Leverage to capture users that have already shown interest in your
product and reach these same users with ongoing, consistent
messaging
A user searches on Google
or is targeted on Facebook
and clicks on your ad
INTERACT
Google or Facebook
matches these consumers
using their own profile data.
MATCH
A Custom Audience is
created to retarget these
users on Facebook or
Google
CUSTOM AUDIENCE
These audiences are
available for targeting or for
seeding a lookalike / similar
audience.
TARGET
Tag Facebook
campaigns
Update the URL
of the Facebook
activity
Create website
audience in
Google
Segmentation Automation
Audience tags
created
Select Google
account to
create audiences
Approve URL
changes
Cross-channel Audiences
1:Many for Audiences
Customization through scripts
http://www.clixmarketing.com/blog/2019/02/07/the-big-list-tons-of-scripts-to-save-you-tons-of-time/
Automate to improve your performance
Automate to improve your performance
● Considerations for bidding automation
● Implementing and testing bidding automation
● Measurement impact of automated bidding on business growth
Bid automation considerations
Do you... Some algo’s best if...
- You need to optimize only to
CPA/ROI/max conversions/eCPC
- Publisher conversions agrees
highly with your own source of truth
- You don’t have delayed
conversions
- You are not as concerned about
bias toward last click/lower funnel
- Your only conversion source is the
publisher pixel
- Optimize to complex custom
metric?
- Require bid transparency and
control?
- Have delayed Conversions?
- Have concern about bias toward
last click/lower funnel?
- Conversion data outside of Google
Ads?
How to decide which kind(s) of algorithms are right for you
Getting started...
● Pick the right strategy
● Audit your campaign settings
● Keep it simple
● Don’t start with aggressive
expectations
https://support.google.com/google-ads/answer/6167140?hl=en
Testing Best Practices
Measurement is a big problem
●
●
●
Attribution promises...
Source: https://marketingland.com/3-challenges-attribution-modeling-bad-bad-ugly-101257
A B
A/B Incrementality
10
25 30
6
6
10
A B
Takes organic
performance into
consideration to
measure overall
lift and assess
value
Compares
performance
for two specific
objectives
Drafts & Experiments
● Automated “split”
● Attempts to minimimze
opportunity cost
● Built in monitoring
● Some loss of transparency into bid
landscape & keyword
performancehttps://www.youtube.com/watch?v=4FZaomfKC7E
Testing Tools
- 02
Intervene
Maintain activity in one set of
geos, while changing it in the
other.
- 01
Split
Split the area of interest to 2
groups of GEOs (DMAs, Zip,
Cities, countries etc.) - based on
historical data.
- 03
Measure
We measure incremental ROAS,
which is defined as:
iROAS = 𝚫Return/𝚫Spend
Where 𝚫Spend and 𝚫Return are
the incremental spend and return
(revenue, conv, …) between the
two groups
One approach to incrementality measurement
● Cross-channel tests - Mobile, Video,
Retargeting
● More transparent than testing designs
● Best approach to include offline data
● Eliminates the noise on the national level
● May uncover the Halo Effect
Hypothesis
B2B Client wanted to understand the true
incremental value of the branded SEM
campaigns. They inadvertently discovered
when turning them off that the impact to their
bottom line wasn’t as large as expected
Incremental
Incremental
CPA*
Brand CPA
reported by
Google (Last
Click)*
Solution
Running a 50:50 Geo Holdout incrementality
test across the US for their Branded SEM
campaigns, they were able to understand the
true incremental CPA these were driving and
find out that nearly 2 out of 3 conversions
were not incremental.
VS
*Indexed CPA for example use
EXIT POLL:
Did you find any of this session useful?
BONUS: Automate to get a real-time edge
Dynamic ads
Dynamic ads
Dynamic ads
Dynamic ads
Thank You!
Allen Hammock
Search Strategist
allen.hammock@kenshoo.com
Interested in talking to Kenshoo more?
● Write to Michael Gueurin
(michael.guerin@kenshoo.com) to
ask about Kenshoo solutions
● Email me!
SMALL TEXT
STACK TEXT ROW 1
STACK TEXT ROW 2
Q & A
Allen Hammock
Director, Search
Strategy
Strategic Paid Search Marketing
Automation Series
Please hold for our next presentation starting at 12pm PT / 3pm ET
ADTHENA PRESENTS:
5 BEST PRACTICES TO ELEVATE
SEARCH PERFORMANCE
Optimize Your Search Campaigns with Google Smart Ads,
Competitor Analysis & Controlled Budget

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Automate SEM for Growth & Performance

  • 1. Strategic Paid Search Marketing Automation Series Please hold for our next presentation starting at 11pm PT / 3pm ET KENSHOO PRESENTS: AUTOMATION & CROSS-CHANNEL Optimize Your Search Campaigns with Google Smart Ads, Competitor Analysis & Controlled Budget
  • 2. 10 - 10:45 am PT 12 - 12:45 am PT CPC STRATEGY & ELITE SEM PRESENTS: HOW TO LEVERAGE GOOGLE’S SMART AD UNITS FOR PROFITABILITY KENSHOO PRESENTS: AUTOMATION & CROSS-CHANNEL Today’s Timeline ADTHENA PRESENTS: 5 BEST PRACTICES TO ELEVATE SEARCH PERFORMANCE 11 - 11:45 am PT
  • 3. Today’s Logistics ● Session Recording & Slides Will Be Sent Out ● Submit Questions to Our Panelists ● Resources Available as Handouts ● Join in the Poll Questions! Persephanie Arellano Webinar Coordinator
  • 5. Leverage Automation & Cross-Channel Data to Grow Your SEM Program Allen Hammock, Kenshoo
  • 6. ▪ Kenshoo helps brands reach consumers in the moment as they Explore, Share, and Engage. Kenshoo proivdes a software platform and UI, independent from publishers that helps you improve your productivity, maximize performance and gain strategic insights into your business. Kenshoo’s Mission EngagingSharingExploring
  • 7. of Fortune 50 Spend under management Growth year over year Brands #1 in Search and Social, per Internet Retailer Headcount in R+D, Product + Technical
  • 8. Today’s Agenda ● Why automate...at all? ● Automation fears and challenges ● Automate to extend your reach ● Automate to improve your performance
  • 10. POLL QUESTION True or False: I have automated some of my tasks using Excel spreadsheets
  • 11. Google Sheets Add-On ● Import from multiple Google Ads accounts ● Customize columns, filters ● Automated refresh schedule ● Easily share reports with groups or individuals https://searchengineland.com/google-launches-adwords-add-on-for-google-sheets-299586 Did you know?
  • 12. Why automate...at all? ● Improve your productivity and save time on tactical operations ● Increase your performance by optimizing to real-time changes in demand ● Outsmart your competition by finding untapped pockets of opportunity ● Table stakes...it’s necessary just to stay in the game at all
  • 13. Automate...for productivity .25 hr/week Automated Bidding Keyword Cannibalization and CTR-Optimized Keyword Suggestions 0 hr/week Automate checks and alerts across all campaigns 2 hr/week Pull Pacing Data to Check Spend & Campaign Performance 3 hr/week Analyze Performance & Keyword Data and Adjust Campaigns 3 hr/week Create New Campaigns for Key Promotion 4 hr/week Modify Execution to Deal with Additional Spend .25 hr/week Automated Campaign Sync .5 hr/week Automated Forecasting and Budget Pacing
  • 16. Copyright 2017 - Q4 Amazon Virtual Summit Google Ads Table stakes Adwords Scripts Platforms
  • 17. Copyright 2017 - Q4 Amazon Virtual Summit Table stakes
  • 18. Automation fears and challenges
  • 19. Automation fears & challenges ● Economics of build versus buy ● Loss of control ● Publisher bias ● Measurement of true impact
  • 20. Economics Build vs. Buy ● Platforms cost tens of thousands of dollars per year to license ● Annual license commitments ● New software to learn ● Vendor lock-in concerns https://www.clickz.com/resources/buyers-guide-bid-management-tools
  • 21. Control Everything changes ● Unexpected changes to CPCs ● Lower traffic volumes ● More volatality in conversion rates ● Some new mental gymnastics https://www.adventureppc.com/blog/join-or-die-its-time-to-embrace-google-automation
  • 22. Bias and lock-in Visibility into true cost ● Incremental value of optimization algorithms questioned ● Measurement problems across channels, online and offline ● Machine learning “black box” bias ● Becoming co-dependent https://searchengineland.com/ebays-paid-search-ineffective-study-gains-buzz-skeptics-194850
  • 23. Automate to extend your reach
  • 24. Automate to extend your reach ● Synchronize campaigns across Google and Bing ● Synchronize audience segments across Google, Facebook, and Email ● Customize ad messaging and targeting to audiences at scale
  • 25. Bing Campaign Sync ● Import Google campaigns ● Sync on a schedule ● Automated refresh schedule ● Manually fix errors and URL / tracking differences https://www.searchenginejournal.com/automatically-sync-google-adwords-campaigns-bing-ads/184468/#close Did you know?
  • 27. Audiences become key opportunity
  • 28. Search dominates Bottom of funnel Re-Targeting Search ads Brand terms Product searches Non Brand Terms Generic terms Site links ??????
  • 29. A Primer Leverage to capture users that have already shown interest in your product and reach these same users with ongoing, consistent messaging A user searches on Google or is targeted on Facebook and clicks on your ad INTERACT Google or Facebook matches these consumers using their own profile data. MATCH A Custom Audience is created to retarget these users on Facebook or Google CUSTOM AUDIENCE These audiences are available for targeting or for seeding a lookalike / similar audience. TARGET
  • 30. Tag Facebook campaigns Update the URL of the Facebook activity Create website audience in Google Segmentation Automation Audience tags created Select Google account to create audiences Approve URL changes Cross-channel Audiences
  • 33.
  • 34.
  • 35. Automate to improve your performance
  • 36. Automate to improve your performance ● Considerations for bidding automation ● Implementing and testing bidding automation ● Measurement impact of automated bidding on business growth
  • 37. Bid automation considerations Do you... Some algo’s best if... - You need to optimize only to CPA/ROI/max conversions/eCPC - Publisher conversions agrees highly with your own source of truth - You don’t have delayed conversions - You are not as concerned about bias toward last click/lower funnel - Your only conversion source is the publisher pixel - Optimize to complex custom metric? - Require bid transparency and control? - Have delayed Conversions? - Have concern about bias toward last click/lower funnel? - Conversion data outside of Google Ads? How to decide which kind(s) of algorithms are right for you
  • 38. Getting started... ● Pick the right strategy ● Audit your campaign settings ● Keep it simple ● Don’t start with aggressive expectations https://support.google.com/google-ads/answer/6167140?hl=en Testing Best Practices
  • 39.
  • 40. Measurement is a big problem ● ● ●
  • 42. A B A/B Incrementality 10 25 30 6 6 10 A B Takes organic performance into consideration to measure overall lift and assess value Compares performance for two specific objectives
  • 43. Drafts & Experiments ● Automated “split” ● Attempts to minimimze opportunity cost ● Built in monitoring ● Some loss of transparency into bid landscape & keyword performancehttps://www.youtube.com/watch?v=4FZaomfKC7E Testing Tools
  • 44. - 02 Intervene Maintain activity in one set of geos, while changing it in the other. - 01 Split Split the area of interest to 2 groups of GEOs (DMAs, Zip, Cities, countries etc.) - based on historical data. - 03 Measure We measure incremental ROAS, which is defined as: iROAS = 𝚫Return/𝚫Spend Where 𝚫Spend and 𝚫Return are the incremental spend and return (revenue, conv, …) between the two groups One approach to incrementality measurement
  • 45. ● Cross-channel tests - Mobile, Video, Retargeting ● More transparent than testing designs ● Best approach to include offline data ● Eliminates the noise on the national level ● May uncover the Halo Effect
  • 46.
  • 47. Hypothesis B2B Client wanted to understand the true incremental value of the branded SEM campaigns. They inadvertently discovered when turning them off that the impact to their bottom line wasn’t as large as expected Incremental Incremental CPA* Brand CPA reported by Google (Last Click)* Solution Running a 50:50 Geo Holdout incrementality test across the US for their Branded SEM campaigns, they were able to understand the true incremental CPA these were driving and find out that nearly 2 out of 3 conversions were not incremental. VS *Indexed CPA for example use
  • 48. EXIT POLL: Did you find any of this session useful?
  • 49. BONUS: Automate to get a real-time edge
  • 54. Thank You! Allen Hammock Search Strategist allen.hammock@kenshoo.com Interested in talking to Kenshoo more? ● Write to Michael Gueurin (michael.guerin@kenshoo.com) to ask about Kenshoo solutions ● Email me!
  • 55. SMALL TEXT STACK TEXT ROW 1 STACK TEXT ROW 2
  • 56. Q & A Allen Hammock Director, Search Strategy
  • 57. Strategic Paid Search Marketing Automation Series Please hold for our next presentation starting at 12pm PT / 3pm ET ADTHENA PRESENTS: 5 BEST PRACTICES TO ELEVATE SEARCH PERFORMANCE Optimize Your Search Campaigns with Google Smart Ads, Competitor Analysis & Controlled Budget