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Medical Billing for Private
Practices: Don’t You Want to Get
Paid?
www.CaptureBilling.com
703.327.1800
Medical Billing for Private Practices: Don’t
You Want to Get Paid?
 You know medical billing is a crucial part of your private
practice, but why exactly is it so vital? There are many
reasons that all boil down to the same thing: it’s a matter of
survival.
 The majority of patients do not pay in full for private practice
office visits with cash.
 Sure, some patients may pay copays by credit card before
they leave your office but, in most cases, you must bill the
individual’s insurance company for reimbursement for
services rendered.
www.CaptureBilling.com
703.327.1800
Medical Billing for Private Practices: Don’t
You Want to Get Paid?
 Solo practitioners rely heavily on revenue cycle
management, timely submissions of claims, and
reimbursement from insurance carriers for their very
survival.
 Unfortunately, it’s not uncommon to find a private practice
physician waiting weeks if not months for reimbursement.
www.CaptureBilling.com
703.327.1800
Why do private practices struggle with billing
tasks?
 One of the main reasons why small private practice physicians struggle with medical billing is that a
vast number of medical billing companies don’t typically work with small or solo practices. Why?
Because these types of accounts are smaller.
 The majority of medical billing companies charge a certain percentage of overall collections
generated from the billing services they provide.
 Smaller revenues equals smaller profits for the medical billing company. Unfortunately, it’s as simple
as that.
www.CaptureBilling.com
703.327.1800
Why do private practices struggle with billing
tasks?
 So why not hire someone in the practice to take care of
the coding and billing? Many doctors do. However, today’s
healthcare billing practices can be quite convoluted.
 A number of rules and stipulations apply to claims
submissions depending on whether you’re billing
Medicare/Medicaid, veteran’s insurance providers such as
Tricare, or one of the many private healthcare insurance
companies in the United States.
 Each of these carriers has different provisions and
guidelines as well as time limits for filing claims.
www.CaptureBilling.com
703.327.1800
How important is medical billing for private
practices?
 It’s especially important for private practices to bill out as quickly and efficiently as possible.
 Revenue has to be generated in order to keep the office open and meet payroll and expenses.
And even doctors need to earn a salary. You need and deserve to be paid for your services.
 An overwhelming majority of small and solo physician practices continue to utilize in-house billing
with varying degrees of success.
 Medical billing is vital for a private practice…if the doctor wants to get paid.
www.CaptureBilling.com
703.327.1800
How important is medical billing for
practices?
 In order to get paid, claims for services must:
1. Be submitted in a timely manner, and
2. Contain the correct codes for procedures, treatments, and
services.
 If a practice has a healthy revenue cycle management
process and a physician pays close attention to it on a
regular basis, in-house medical billing may be successful,
depending on the experience, qualifications, skills and
knowledge of the individuals tasked with coding and
billing.
www.CaptureBilling.com
703.327.1800
Should you stay in-house or outsource medical billing?
 In certain scenarios, in-house medical billing can be more
efficient than outsourcing.
 However, the key is always to generate the highest return
on investment.
 So in most cases, a medical billing company can save you
money on overhead costs and employees’ wages, reduce
the risk of errors, and provide consistency as well as
transparency.
www.CaptureBilling.com
703.327.1800
Should you stay in-house or outsource medical billing?
 Making a decision to maintain in-house medical billing or
deciding to outsource is a decision that must be made
with care.
 Medical billing processes are the bread-and-butter of a
private practice. The bottom line is that if you’re not
billing for services rendered in a timely manner, you’re
not going to get paid in a timely manner.
www.CaptureBilling.com
703.327.1800
Should you stay in-house or outsource medical billing?
 Even a solo practice or small practice can benefit from outsourcing medical billing in order to:
 Increase cash flow.
 Get paid faster (professional medical billers that focus only on the billing process can reduce errors that
result in a claims denial).
 Eliminate significant in-house costs, including a medical biller’s salary, their benefits, the lost productivity
cost when they are sick or on vacation, and the specialized computer software they require to perform
their job functions effectively.
www.CaptureBilling.com
703.327.1800
Should you stay in-house or outsource medical billing?
 A specialty-specific private practice can also opt for a
billing service that focuses on specific healthcare fields like
urology, orthopedics, or oncology.
 This specialized, focused knowledge of accurate billing
codes and procedures can streamline claims processing
and facilitate faster reimbursement.
www.CaptureBilling.com
703.327.1800
Increasing cash flow
 In order to improve and increase cash flow, receive faster payments, and get reimbursed so you
can pay your own bills, you can take a number of steps to enhance medical billing efficiency in
your practice:
1. Whenever possible, utilize your static and mobile EHR technologies to code for services as soon as
possible after a patient encounter. This helps reduce incorrect or missing codes.
2. Always verify eligibility of benefits and patient demographics to avoid delayed or denied claims. It’s
recommended that private physicians check for eligibility at the time the appointment is made. You should
also check one to several days before the actual appointment, and again when the patient is in your office.
www.CaptureBilling.com
703.327.1800
Increasing Cash Flow
3. Tracking is essential for key performance measures such as
accounts receivable, days in accounts receivable, and accounts
receivable over 120 days.
4. Take advantage of EHR systems that enable you to
communicate easily with billers for optimal outcome.
Communication (i.e. flags or notes) can assure accuracy and the
correct usage of CPT and ICD codes to help streamline claims
processing and reduce the amount of denials.
www.CaptureBilling.com
703.327.1800
Increasing Cash Flow
5. If you don’t have to time to stay up-to-date or on top of your
in-house billing, consult with professional medical billers. At the
very least, utilize EHR systems and technologies that incorporate
practice management, medical billing and coding, and other
customizable options to maximize your potential for timely
reimbursement.
6. Train staff to collect a minimum of 90% of co-pays at the time
of services rendered, which can significantly improve cash flow.
www.CaptureBilling.com
703.327.1800
Increasing cash flow
 There is no doubt that medical billing software for private practices is essential not only for
the health of your practice, but for the health of your own wallet.
 A number of EHR systems today incorporate practice management software that streamlines
workflow and billing processes with an integrated clearinghouse.
 They also enable the ability to analyze and manipulate data that helps you stay on top of
your practice, your billing and coding practices, and most importantly, your reimbursement
rates.
 After all, you deserve to be paid for the healthcare services you provide.
www.CaptureBilling.com
703.327.1800
Guest Author:
Aiden Spencer
Need help? Hire us.
• This is a guest post by Aiden Spencer.
• Aiden Spencer is a health IT researcher
and writer at CureMD who focuses on
various engaging and informative topics
related to the health IT industry.
• He loves to research and write about
topics such as Affordable Care Act,
electronic health records, Medical Practice
management and patient health data.
• You can get in touch with him on Twitter:
@AidenSpencer15
www.CaptureBilling.com
703.327.1800
About the Author:
Manny Oliverez
Manny Oliverez, CPC, is a 20-year healthcare veteran
and the CEO and co-founder of Capture Billing, a
medical billing services company located outside of
Washington, D.C. He teaches the nation’s physicians,
administrators, and medical practices how to maximize
billing and revenue cycle management processes.
Manny also frequently posts articles and videos on his
award-winning healthcare blog. For more information
on Manny and his company, please visit his website, or
call (703)327-1800. And if you’re on LinkedIn, please
look for him there too. READ MORE
www.CaptureBilling.com
703.327.1800

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Don't You Want to Get Paid?

  • 1. Medical Billing for Private Practices: Don’t You Want to Get Paid? www.CaptureBilling.com 703.327.1800
  • 2. Medical Billing for Private Practices: Don’t You Want to Get Paid?  You know medical billing is a crucial part of your private practice, but why exactly is it so vital? There are many reasons that all boil down to the same thing: it’s a matter of survival.  The majority of patients do not pay in full for private practice office visits with cash.  Sure, some patients may pay copays by credit card before they leave your office but, in most cases, you must bill the individual’s insurance company for reimbursement for services rendered. www.CaptureBilling.com 703.327.1800
  • 3. Medical Billing for Private Practices: Don’t You Want to Get Paid?  Solo practitioners rely heavily on revenue cycle management, timely submissions of claims, and reimbursement from insurance carriers for their very survival.  Unfortunately, it’s not uncommon to find a private practice physician waiting weeks if not months for reimbursement. www.CaptureBilling.com 703.327.1800
  • 4. Why do private practices struggle with billing tasks?  One of the main reasons why small private practice physicians struggle with medical billing is that a vast number of medical billing companies don’t typically work with small or solo practices. Why? Because these types of accounts are smaller.  The majority of medical billing companies charge a certain percentage of overall collections generated from the billing services they provide.  Smaller revenues equals smaller profits for the medical billing company. Unfortunately, it’s as simple as that. www.CaptureBilling.com 703.327.1800
  • 5. Why do private practices struggle with billing tasks?  So why not hire someone in the practice to take care of the coding and billing? Many doctors do. However, today’s healthcare billing practices can be quite convoluted.  A number of rules and stipulations apply to claims submissions depending on whether you’re billing Medicare/Medicaid, veteran’s insurance providers such as Tricare, or one of the many private healthcare insurance companies in the United States.  Each of these carriers has different provisions and guidelines as well as time limits for filing claims. www.CaptureBilling.com 703.327.1800
  • 6. How important is medical billing for private practices?  It’s especially important for private practices to bill out as quickly and efficiently as possible.  Revenue has to be generated in order to keep the office open and meet payroll and expenses. And even doctors need to earn a salary. You need and deserve to be paid for your services.  An overwhelming majority of small and solo physician practices continue to utilize in-house billing with varying degrees of success.  Medical billing is vital for a private practice…if the doctor wants to get paid. www.CaptureBilling.com 703.327.1800
  • 7. How important is medical billing for practices?  In order to get paid, claims for services must: 1. Be submitted in a timely manner, and 2. Contain the correct codes for procedures, treatments, and services.  If a practice has a healthy revenue cycle management process and a physician pays close attention to it on a regular basis, in-house medical billing may be successful, depending on the experience, qualifications, skills and knowledge of the individuals tasked with coding and billing. www.CaptureBilling.com 703.327.1800
  • 8. Should you stay in-house or outsource medical billing?  In certain scenarios, in-house medical billing can be more efficient than outsourcing.  However, the key is always to generate the highest return on investment.  So in most cases, a medical billing company can save you money on overhead costs and employees’ wages, reduce the risk of errors, and provide consistency as well as transparency. www.CaptureBilling.com 703.327.1800
  • 9. Should you stay in-house or outsource medical billing?  Making a decision to maintain in-house medical billing or deciding to outsource is a decision that must be made with care.  Medical billing processes are the bread-and-butter of a private practice. The bottom line is that if you’re not billing for services rendered in a timely manner, you’re not going to get paid in a timely manner. www.CaptureBilling.com 703.327.1800
  • 10. Should you stay in-house or outsource medical billing?  Even a solo practice or small practice can benefit from outsourcing medical billing in order to:  Increase cash flow.  Get paid faster (professional medical billers that focus only on the billing process can reduce errors that result in a claims denial).  Eliminate significant in-house costs, including a medical biller’s salary, their benefits, the lost productivity cost when they are sick or on vacation, and the specialized computer software they require to perform their job functions effectively. www.CaptureBilling.com 703.327.1800
  • 11. Should you stay in-house or outsource medical billing?  A specialty-specific private practice can also opt for a billing service that focuses on specific healthcare fields like urology, orthopedics, or oncology.  This specialized, focused knowledge of accurate billing codes and procedures can streamline claims processing and facilitate faster reimbursement. www.CaptureBilling.com 703.327.1800
  • 12. Increasing cash flow  In order to improve and increase cash flow, receive faster payments, and get reimbursed so you can pay your own bills, you can take a number of steps to enhance medical billing efficiency in your practice: 1. Whenever possible, utilize your static and mobile EHR technologies to code for services as soon as possible after a patient encounter. This helps reduce incorrect or missing codes. 2. Always verify eligibility of benefits and patient demographics to avoid delayed or denied claims. It’s recommended that private physicians check for eligibility at the time the appointment is made. You should also check one to several days before the actual appointment, and again when the patient is in your office. www.CaptureBilling.com 703.327.1800
  • 13. Increasing Cash Flow 3. Tracking is essential for key performance measures such as accounts receivable, days in accounts receivable, and accounts receivable over 120 days. 4. Take advantage of EHR systems that enable you to communicate easily with billers for optimal outcome. Communication (i.e. flags or notes) can assure accuracy and the correct usage of CPT and ICD codes to help streamline claims processing and reduce the amount of denials. www.CaptureBilling.com 703.327.1800
  • 14. Increasing Cash Flow 5. If you don’t have to time to stay up-to-date or on top of your in-house billing, consult with professional medical billers. At the very least, utilize EHR systems and technologies that incorporate practice management, medical billing and coding, and other customizable options to maximize your potential for timely reimbursement. 6. Train staff to collect a minimum of 90% of co-pays at the time of services rendered, which can significantly improve cash flow. www.CaptureBilling.com 703.327.1800
  • 15. Increasing cash flow  There is no doubt that medical billing software for private practices is essential not only for the health of your practice, but for the health of your own wallet.  A number of EHR systems today incorporate practice management software that streamlines workflow and billing processes with an integrated clearinghouse.  They also enable the ability to analyze and manipulate data that helps you stay on top of your practice, your billing and coding practices, and most importantly, your reimbursement rates.  After all, you deserve to be paid for the healthcare services you provide. www.CaptureBilling.com 703.327.1800
  • 16. Guest Author: Aiden Spencer Need help? Hire us. • This is a guest post by Aiden Spencer. • Aiden Spencer is a health IT researcher and writer at CureMD who focuses on various engaging and informative topics related to the health IT industry. • He loves to research and write about topics such as Affordable Care Act, electronic health records, Medical Practice management and patient health data. • You can get in touch with him on Twitter: @AidenSpencer15 www.CaptureBilling.com 703.327.1800
  • 17. About the Author: Manny Oliverez Manny Oliverez, CPC, is a 20-year healthcare veteran and the CEO and co-founder of Capture Billing, a medical billing services company located outside of Washington, D.C. He teaches the nation’s physicians, administrators, and medical practices how to maximize billing and revenue cycle management processes. Manny also frequently posts articles and videos on his award-winning healthcare blog. For more information on Manny and his company, please visit his website, or call (703)327-1800. And if you’re on LinkedIn, please look for him there too. READ MORE www.CaptureBilling.com 703.327.1800