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Tier 4 Events - Operational Discipline
Do you know how are you performing in your facility?
Operational Discipline, as we ...
Meet your presenter
• Carlos WIGSTROM
• WIGSXPERT Founder
• wigstrom@wigsxpertpsc.com
• www.wigsxpertpsc.com
• 23 years Pr...
Who is this for?
Your Organization
WHY?: As a result of the U.S. Chemical Safety and Hazard Investigation Board’s (CSB) in...
Type question here
Type your comments and
questions here throughout
Raise your virtual hand to ask
an audio question at th...
What will you receive from this
Webinar?
Understanding of Tier 4 PSE classification requirements
Why you must focus on the...
1.Our Key Message
2.PSC Momentum
3.Industry References
4.Tier 4 - Our target Audience
5.Purpose of Tier 4 Indicators
6.How...
Our key Message
1. If you can't explain it simply, you don't
understand it well enough.
1. Simplify to Comply
1. Brain is ...
PSC Momentum
Industry References
Tier 4 - Our target Audience
A Tier 4 indicator represents your Operating Discipline and
Management System performance. Tier 4 indicators are
indicativ...
How do we make it work?
How do we make it work?
Advice 1 : Start your tier 4 reporting
requirements from Basics aspects
1. Out of date P&ID
2. Wor...
How do we make it work?
Advice 2 : Provide tool or mean
of reporting avoiding conflict
with local context
Starting from th...
How do we make it work?
Advice 3 : People need to be part of
initiatives or requirements
Based on our experiences we have ...
How do we make it work?
Advice 4 : Setup objectives in
relation to operational discipline
In many cases personnel does not...
Reliance on the low personal injury rate at Texas City as a safety indicator failed to provide a true picture of process s...
Company A – Year 2014
PINE EFFECT
CRITICAL SCENARIO
Company A – Year 2016
EXPECTED SCENARIO
Company A – Example
Actions Taken by Company A
1. Communication
2. Company culture review - Commitment
3. Training about PSE classification
4....
Any questions so
far?
Our key Message
1. If you can't explain it simply, you don't
understand it well enough.
1. Simplify to Comply
1. Brain is ...
Outcoming Webinars
Further Information on
http://www.wigsxpertpsc.com/webinars
Please register for Operational Discipline ...
WXPERT - Lets fight Child Cancer
Further Information on
https://www.gofundme.com/helpchildcancer
Tier 4 Events - Operational Discipline - Do you know how are you performing in your facility?
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Tier 4 Events - Operational Discipline - Do you know how are you performing in your facility?

Operational Discipline, as we define it and most others would agree, is “doing the right thing, the right way, every time.” That is a pretty simple definition, but when you start thinking through the implications of what it takes for employees to be properly equipped and have the motivation to do that, things get more complicated. If you break down the definition, you see there are three areas of focus needed to drive the right behaviors of Operational Discipline: 
1. Know what the right thing to do is 
2. Be willing to always do the right thing 
3. Ensure others also always do the right thing

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Tier 4 Events - Operational Discipline - Do you know how are you performing in your facility?

  1. 1. Tier 4 Events - Operational Discipline Do you know how are you performing in your facility? Operational Discipline, as we define it and most others would agree, is “doing the right thing, the right way, every time.” That is a pretty simple definition, but when you start thinking through the implications of what it takes for employees to be properly equipped and have the motivation to do that, things get more complicated. If you break down the definition, you see there are three areas of focus needed to drive the right behaviors of Operational Discipline: 1. Know what the right thing to do is 2. Be willing to always do the right thing 3. Ensure others also always do the right thing
  2. 2. Meet your presenter • Carlos WIGSTROM • WIGSXPERT Founder • wigstrom@wigsxpertpsc.com • www.wigsxpertpsc.com • 23 years Process Safety experience Successful PSM implementation requires either adaptations to the local culture or change in the culture. Therefore, cultural differences must first be recognized, followed by development of a PSM implementation strategy that takes these differences into account. Inability to culturally adapt the effort can result in an organization that does not fully realize the benefits of Process Safety Management.
  3. 3. Who is this for? Your Organization WHY?: As a result of the U.S. Chemical Safety and Hazard Investigation Board’s (CSB) investigation of the 2005 BP Texas City incident, the CSB issued several recommendations. One of those recommendations called for API and USW to work together to develop an ANSI standard that creates “performance indicators for process safety in the refinery and petrochemical industries.” A performance indicators program provides useful information for driving improvement and when acted upon, contributes to reducing risks of major hazards by identifying the underlying causes and taking action to prevent recurrence.
  4. 4. Type question here Type your comments and questions here throughout Raise your virtual hand to ask an audio question at the end How to interact today
  5. 5. What will you receive from this Webinar? Understanding of Tier 4 PSE classification requirements Why you must focus on the monitoring of Tier 4 PSE Lessons Learned from others experiences A possibility to have an enhancement action in your organization (Main Benefit)
  6. 6. 1.Our Key Message 2.PSC Momentum 3.Industry References 4.Tier 4 - Our target Audience 5.Purpose of Tier 4 Indicators 6.How do we make it work? 7.How do you manage it? Agenda
  7. 7. Our key Message 1. If you can't explain it simply, you don't understand it well enough. 1. Simplify to Comply 1. Brain is always required
  8. 8. PSC Momentum
  9. 9. Industry References
  10. 10. Tier 4 - Our target Audience
  11. 11. A Tier 4 indicator represents your Operating Discipline and Management System performance. Tier 4 indicators are indicative of process safety system weaknesses that may contribute to future Tier 1 or 2 events. Purpose of Tier 4 Indicators (API RP754) A Tier4 KPI represents performance of the individual risk control barriers, or its components, within a facility´s management system and operating discipline, typically more leading and pro-active Purpose of Tier 4 Indicators (OGP 456)
  12. 12. How do we make it work?
  13. 13. How do we make it work? Advice 1 : Start your tier 4 reporting requirements from Basics aspects 1. Out of date P&ID 2. Work Permit compliance 3. Task Risk Assessment according to the task 4. P&ID Mark up Activities 5. Procedures Current and Accurate 6. Work Permit Compliance 7. Management of Change compliance 8. Pre-Startup Safety Review compliance 9. Completion of Emergency Response drills on time
  14. 14. How do we make it work? Advice 2 : Provide tool or mean of reporting avoiding conflict with local context Starting from the precept of “Culture shall be identified as group not as individuals “is very important to provide tools for people to be used as reporting channels i.e OPER-D Card is basically a preventive observation card that includes basic Operational discipline aspects helping to report deviations in a preventive manner.
  15. 15. How do we make it work? Advice 3 : People need to be part of initiatives or requirements Based on our experiences we have found in reiterated opportunities people in a very comfortable zone “I do what my boss ask me to do” without any added value for the individual or for the organization. Employee participation is key for success
  16. 16. How do we make it work? Advice 4 : Setup objectives in relation to operational discipline In many cases personnel does not have objectives related to what the facility wants to achieve in matters of Operational Discipline
  17. 17. Reliance on the low personal injury rate at Texas City as a safety indicator failed to provide a true picture of process safety performance and the health of the safety culture. A “check the box” mentality was prevalent at Texas City, where personnel completed paperwork and checked off on safety policy and procedural requirements even when those requirements had not been met. BP Texas City lacked a reporting and learning culture. Personnel were not encouraged to report safety problems and some feared retaliation for doing so. The lessons from incidents and nearmisses, therefore, were generally not captured or acted upon. Important relevant safety lessons from a British government investigation of incidents at BP’s Grangemouth, Scotland, refinery DANGER!! WE COULD BE VERY CLOSE TO A MAJOR EVENT Company A – Year 2014
  18. 18. Company A – Year 2014 PINE EFFECT CRITICAL SCENARIO
  19. 19. Company A – Year 2016 EXPECTED SCENARIO
  20. 20. Company A – Example
  21. 21. Actions Taken by Company A 1. Communication 2. Company culture review - Commitment 3. Training about PSE classification 4. Employee participation – Targeting Supervisors and Panel and Plant Operators There is no magic formula, however A, B, C is the same in Europe, Africa, America,etc
  22. 22. Any questions so far?
  23. 23. Our key Message 1. If you can't explain it simply, you don't understand it well enough. 1. Simplify to Comply 1. Brain is always required
  24. 24. Outcoming Webinars Further Information on http://www.wigsxpertpsc.com/webinars Please register for Operational Discipline - The 5 Pillars need to work together on Nov 3, 2016 9:00 AM COT at: https://attendee.gotowebinar.com/register/7928321440023827971 Let us share with you the importance of the 5 Pillars. Level of Knowledge and Questioning Attitude help employees know and understand what the right thing to do is. Integrity and Formality support employees’ willingness to do the right thing themselves. Forceful Watch Team Backup is there to ensure that employees are also concerned with ensuring others also do the right thing all the time.
  25. 25. WXPERT - Lets fight Child Cancer Further Information on https://www.gofundme.com/helpchildcancer

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