SlideShare a Scribd company logo
1 of 84
THE Foodservice Industry ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Introduction ,[object Object],[object Object]
[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object]
1. TYPES of Foodservice Operations ,[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Foodservice Operations ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
SECTORS OF THE FOODSERVICE INDUSTRY
Sectors of the Foodservice Industry HOTEL, MOTEL, and other tourist accommodation often referred to as the LODGING INDUSTRY Developed from inns. Supported by developments in transport and increases in business and leisure- related tourism  Provision of food and drinks together with accommodation services Hotels and other tourist Accommodation Industry sector- international terminology Historical Summary Purpose of the foodservice operation INDUSTRY sector UK terminology
[object Object],[object Object],[object Object],[object Object],[object Object],Grew out of hotel restaurants (which were originally highly formal) through chefs wishing to start their own business Provision of food and drink, generally at a high price with high levels f service Restaurants  including conventional and specialist operations Industry sector- international terminology Historical Summary Purpose of the foodservice operation INDUSTRY sector UK terminology
[object Object],[object Object],[object Object],[object Object],[object Object],Developed from ABC and Lyons Concept. Has gone through various phases. More recently highly influenced by USA Provision of food and drink, generally at low/medium price with limited levels of service and often high customer throughput Popular Catering  including café, pizza, grills, specialist coffee shops, roadside restaurants and steak houses Industry sector- international terminology Historical Summary Purpose of the foodservice operation INDUSTRY sector UK terminology
[object Object],[object Object],[object Object],[object Object],[object Object],Grew from combination of popular catering and take away, heavily influenced by USA concepts; highly sophisticated meal packaging and marketing Provision of food and drink in highly specialized environment, characterized by high investment, high labour costs and vast customer throughput FAST FOOD  including McDonalds and Burger King Industry sector- international terminology Historical Summary Purpose of the foodservice operation INDUSTRY sector UK terminology
[object Object],[object Object],[object Object],[object Object],[object Object],Developed in UK from original fish and chip  concepts. Influenced by USA and trends in food taste Fast provision of food and drink TAKE AWAY including ethnic, spuds, KFC, snacks, fish and chips, sandwich bars, kiosks Industry sector- international terminology Historical Summary Purpose of the foodservice operation INDUSTRY sector UK terminology
RETAIL MARKET Developed originally from prestigious stores wishing to provide food and drinks as part of the retailing experience. provision of food and drink as an adjunct to retail provision RETAIL STORES Industry sector- international terminology Historical Summary Purpose of the foodservice operation INDUSTRY sector UK terminology
LEISURE AND SPECIAL EVENT MARKET Originally associated with hotels but has now become major sector in its own right provision of large scale food and drink alongside services such as conferencing BANQUETING/ Conferencing/ Exhibitions Industry sector- international terminology Historical Summary Purpose of the foodservice operation INDUSTRY sector UK terminology
LEISURE AND SPECIAL EVENT MARKET Increases in leisure have made profit from food and drink attractive to leisure and amenity providers provision of food and drink to people engaged in another pursuit  LEISURE ATTRACTIONS Such as theme parks, museums, galleries, cinemas and theatres Industry sector- international terminology Historical Summary Purpose of the foodservice operation INDUSTRY sector UK terminology
HIGHWAY (interstate) market Born in UK in 1960s with the advent of motorway building. Influenced by USA and became specialized because of government regulations on provision of foodservice operations, retail and fuel as well as location provision of food and drink together with petrol and other retail services, often in isolated locations  MOTORWAY SERVCE STATIONS Industry sector- international terminology Historical Summary Purpose of the foodservice operation INDUSTRY sector UK terminology
HIGHWAY (interstate) market Born out of recognition that better- fed workers work better. Boosted in UK by legislation during First and Second World Wars. Fuerther  provision of food and drink to people at work INDUSTRIAL CATERING, Either in-house operations or through catering/ foodservice contractors Industry sector- international terminology Historical Summary Purpose of the foodservice operation INDUSTRY sector UK terminology
SOCIAL CATERER/ FOODSERVICE (students, healthcare, institutional and military Regulated and given substantial boost in the UK by the creation of the Welfare State in 1948. Maintained now through public social conscience provision of food and drink to people in colleges, universities and the forces and to people through established social need WELFARE CATERING Industry sector- international terminology Historical Summary Purpose of the foodservice operation INDUSTRY sector UK terminology
SEPARATE DRINKING PLACES But also some units included in SEARATE EATING and DRINKING PLACES above Developed in UK from inns; also origin of steakhouses, e.g. 1960s Berni Inns provision of food and drink in an environment dominated by licensing requirements LICENSED TRADE Including public houses, wine bars, licensed clubs and members’ clubs Industry sector- international terminology Historical Summary Purpose of the foodservice operation INDUSTRY sector UK terminology
TRANSPORTATION market Grew out of the need to meet the demands of traveling public. Originally services were of high levels, reflecting the type of traveller. Eventually changed to meet the needs of a wide range of travellers. provision of food and drink to people on the move TRANSPORT CATERING Including railways, airlines and marine Industry sector- international terminology Historical Summary Purpose of the foodservice operation INDUSTRY sector UK terminology
Catering market Developed through need to provide services at special events. The term ODC is misleading as little of this catering actually takes place outside provision of food and drink away from home base and suppliers usually associated with a major event OUTDOOR CATERING (ODC) Or off-premises catering or event catering Industry sector- international terminology Historical Summary Purpose of the foodservice operation INDUSTRY sector UK terminology
VARIABLES IN FOODSERVICE SECTORS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Summary of Sectors in the Foodservice Industry ,[object Object],[object Object],[object Object],RESTRICTED MARKET Transport catering CLUBS Industrial (contract) Private welfare GENERAL MARKET Hotel/ restaurants Popular catering Fast food/take away Retail stores Banqueting/conferences/exhibitions Leisure attractions Motorway service sttations Pubs and wine bars ODC COST PROVISION RESTRICTED MARKET Institutional catering Schools Universities/ colleges Hospitals The Forces Prisons Industrial (own catering)
Different Types of Market  ,[object Object],[object Object],[object Object],[object Object],[object Object]
VARIABLES IN FOODSERVICE OPERATIONS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
THE MEAL EXPERENCE ,[object Object],[object Object]
The needs that customers might be seeking to satisfy include: ,[object Object],[object Object],[object Object],[object Object],[object Object]
MEAL EXPERIENCE FACTORS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Customer Service ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Note: a foodservice operation will determine the  customer service specification  of the operation by taking account of these five customer service factors.
Use of resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Level of Customer Service ,[object Object],[object Object],[object Object],[object Object]
Level of service and Standards of service ,[object Object],[object Object],[object Object],[object Object]
FOOD AND BEVERAGE SERVICE METHODS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A food service operation can be seen as a simple model comprising three operating systems: ,[object Object],[object Object],[object Object]
Food and Beverage service sequence ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
FOOD AND BEVERAGE SERVICE METHOD ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
2. Bar Counter- service to customers seated at bar counter (often U shaped) on stools. ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
FOOD AND BEVERAGE SERVICE PERSONNEL ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Restaurant manager/ supervisor ,[object Object],[object Object],[object Object],[object Object]
RECEPTION HEADWAITER ,[object Object],[object Object],[object Object]
HEADWAITER/Maitre d hotel/supervisor ,[object Object],[object Object],[object Object]
Station headwaiter/ section supervisor ,[object Object],[object Object],[object Object]
Station waiter ,[object Object],[object Object],[object Object],[object Object]
Assistant station waiter ,[object Object],[object Object]
Waiter ,[object Object],[object Object],[object Object],[object Object]
Trainee commis ,[object Object],[object Object],[object Object],[object Object],[object Object]
Carver ,[object Object],[object Object],[object Object]
Floor service staff ,[object Object],[object Object]
Lounge staff ,[object Object],[object Object],[object Object]
Wine butler ,[object Object],[object Object],[object Object],[object Object]
Cocktail bar staff ,[object Object],[object Object]
Buffet assistant ,[object Object],[object Object],[object Object]
Cashier ,[object Object],[object Object]
Counter assistants ,[object Object],[object Object]
Small hotel organization chart GENERAL   manager Food and Beverage manager Front of house manager Head chef Restaurant manager Head  receptionist Housekeeper
 
 
 
 
 
 

More Related Content

What's hot

FOOD SERVICE OPERATION demo.pptx
FOOD SERVICE OPERATION demo.pptxFOOD SERVICE OPERATION demo.pptx
FOOD SERVICE OPERATION demo.pptxJinnyAsyiqin
 
Types and categories of food service system..
Types and categories of food service system..Types and categories of food service system..
Types and categories of food service system..Jaz Naush
 
BANQUET AND CATERING MANAGEMENT
BANQUET AND CATERING MANAGEMENTBANQUET AND CATERING MANAGEMENT
BANQUET AND CATERING MANAGEMENTYanne Evangelista
 
Banquet and catering operations
Banquet and catering operationsBanquet and catering operations
Banquet and catering operationsSachinKumbla
 
Non commercial TYPEs OF FOOD SERVICE ESTBLISHMENTS
Non commercial TYPEs OF FOOD SERVICE ESTBLISHMENTSNon commercial TYPEs OF FOOD SERVICE ESTBLISHMENTS
Non commercial TYPEs OF FOOD SERVICE ESTBLISHMENTSmahendranmaya
 
Types of catering establishments
Types of catering establishmentsTypes of catering establishments
Types of catering establishmentscarowilli
 
452747 634159653108826250
452747 634159653108826250452747 634159653108826250
452747 634159653108826250Roselle Lajom
 
Food and beverage service ppt.
Food and beverage service ppt.Food and beverage service ppt.
Food and beverage service ppt.Sandeep Gupta
 
Sectors of foodservice industry
Sectors of foodservice industrySectors of foodservice industry
Sectors of foodservice industryPeter Donner
 
ROLES AND RESPONSIBILITIES OF FOOD AND BEVERAGE PERSONNEL
ROLES AND RESPONSIBILITIES OF FOOD AND BEVERAGE PERSONNELROLES AND RESPONSIBILITIES OF FOOD AND BEVERAGE PERSONNEL
ROLES AND RESPONSIBILITIES OF FOOD AND BEVERAGE PERSONNELMUMTAZUL ILYANI AZHAR
 
DIFFERENT TYPES OF MENUS IN HOTEL
DIFFERENT TYPES OF MENUS IN HOTELDIFFERENT TYPES OF MENUS IN HOTEL
DIFFERENT TYPES OF MENUS IN HOTELindian chefrecipe
 
Introduction to food & beverage department
Introduction to food & beverage departmentIntroduction to food & beverage department
Introduction to food & beverage departmentDhaka Gaurav
 
Welfare catering
Welfare cateringWelfare catering
Welfare cateringYogeshSorot
 
2. Classification of Foodservice Operations.pptx
2. Classification of Foodservice Operations.pptx2. Classification of Foodservice Operations.pptx
2. Classification of Foodservice Operations.pptxMeshielTaoSumatra
 

What's hot (20)

FOOD SERVICE OPERATION demo.pptx
FOOD SERVICE OPERATION demo.pptxFOOD SERVICE OPERATION demo.pptx
FOOD SERVICE OPERATION demo.pptx
 
Types and categories of food service system..
Types and categories of food service system..Types and categories of food service system..
Types and categories of food service system..
 
BANQUET AND CATERING MANAGEMENT
BANQUET AND CATERING MANAGEMENTBANQUET AND CATERING MANAGEMENT
BANQUET AND CATERING MANAGEMENT
 
Banquet and catering operations
Banquet and catering operationsBanquet and catering operations
Banquet and catering operations
 
CATERING SERVICE
CATERING SERVICECATERING SERVICE
CATERING SERVICE
 
Non commercial TYPEs OF FOOD SERVICE ESTBLISHMENTS
Non commercial TYPEs OF FOOD SERVICE ESTBLISHMENTSNon commercial TYPEs OF FOOD SERVICE ESTBLISHMENTS
Non commercial TYPEs OF FOOD SERVICE ESTBLISHMENTS
 
Food Service
Food ServiceFood Service
Food Service
 
Types of catering establishments
Types of catering establishmentsTypes of catering establishments
Types of catering establishments
 
452747 634159653108826250
452747 634159653108826250452747 634159653108826250
452747 634159653108826250
 
Food and beverage service ppt.
Food and beverage service ppt.Food and beverage service ppt.
Food and beverage service ppt.
 
Sectors of foodservice industry
Sectors of foodservice industrySectors of foodservice industry
Sectors of foodservice industry
 
FOOD SERVICE EQUIPMENT
FOOD SERVICE EQUIPMENTFOOD SERVICE EQUIPMENT
FOOD SERVICE EQUIPMENT
 
ROLES AND RESPONSIBILITIES OF FOOD AND BEVERAGE PERSONNEL
ROLES AND RESPONSIBILITIES OF FOOD AND BEVERAGE PERSONNELROLES AND RESPONSIBILITIES OF FOOD AND BEVERAGE PERSONNEL
ROLES AND RESPONSIBILITIES OF FOOD AND BEVERAGE PERSONNEL
 
MENU
MENUMENU
MENU
 
DIFFERENT TYPES OF MENUS IN HOTEL
DIFFERENT TYPES OF MENUS IN HOTELDIFFERENT TYPES OF MENUS IN HOTEL
DIFFERENT TYPES OF MENUS IN HOTEL
 
Industrial catering
Industrial cateringIndustrial catering
Industrial catering
 
FOOD SERVICE EQUIPMENT
FOOD SERVICE EQUIPMENTFOOD SERVICE EQUIPMENT
FOOD SERVICE EQUIPMENT
 
Introduction to food & beverage department
Introduction to food & beverage departmentIntroduction to food & beverage department
Introduction to food & beverage department
 
Welfare catering
Welfare cateringWelfare catering
Welfare catering
 
2. Classification of Foodservice Operations.pptx
2. Classification of Foodservice Operations.pptx2. Classification of Foodservice Operations.pptx
2. Classification of Foodservice Operations.pptx
 

Viewers also liked

Types of food and beverage services
Types of food and beverage servicesTypes of food and beverage services
Types of food and beverage servicesAmaresh Kumar
 
Intro to quantity food production and purchasing
Intro to quantity food production and purchasingIntro to quantity food production and purchasing
Intro to quantity food production and purchasingOLFU-AC
 
Development of food service industry
Development of food service industryDevelopment of food service industry
Development of food service industryNikka Aycardo
 
Customer Response Management
Customer Response ManagementCustomer Response Management
Customer Response ManagementCustomer Centria
 
Organisation,duties and attributes of food and beverage staff
Organisation,duties and attributes of food and beverage staffOrganisation,duties and attributes of food and beverage staff
Organisation,duties and attributes of food and beverage staffakhil_menezes
 
Food service industry
Food service industryFood service industry
Food service industrykellimccabe
 
Service level management
Service level managementService level management
Service level managementStuart Rance
 
Hrm 106 facilities and equipments
Hrm 106 facilities and equipmentsHrm 106 facilities and equipments
Hrm 106 facilities and equipmentsKristel Laurenciano
 
Banquet Personnel Manager, Supervisor and Captain
Banquet Personnel Manager, Supervisor and CaptainBanquet Personnel Manager, Supervisor and Captain
Banquet Personnel Manager, Supervisor and CaptainCzarina Guillermo
 
Ch .Steps In Research Process
Ch .Steps In Research ProcessCh .Steps In Research Process
Ch .Steps In Research ProcessJackson
 
Kitchen tools and equipment
Kitchen tools and equipmentKitchen tools and equipment
Kitchen tools and equipmentJonel Ascutia
 
Levels of management
Levels of managementLevels of management
Levels of managementSweetp999
 

Viewers also liked (20)

Types of food and beverage services
Types of food and beverage servicesTypes of food and beverage services
Types of food and beverage services
 
Meal Experience
Meal ExperienceMeal Experience
Meal Experience
 
Intro to quantity food production and purchasing
Intro to quantity food production and purchasingIntro to quantity food production and purchasing
Intro to quantity food production and purchasing
 
Development of food service industry
Development of food service industryDevelopment of food service industry
Development of food service industry
 
Customer Response Management
Customer Response ManagementCustomer Response Management
Customer Response Management
 
Why do people dine out
Why do people dine outWhy do people dine out
Why do people dine out
 
Organisation,duties and attributes of food and beverage staff
Organisation,duties and attributes of food and beverage staffOrganisation,duties and attributes of food and beverage staff
Organisation,duties and attributes of food and beverage staff
 
Food service industry
Food service industryFood service industry
Food service industry
 
Service level management
Service level managementService level management
Service level management
 
Lab equipment ppt
Lab equipment pptLab equipment ppt
Lab equipment ppt
 
Hrm 106 facilities and equipments
Hrm 106 facilities and equipmentsHrm 106 facilities and equipments
Hrm 106 facilities and equipments
 
Banquet Personnel Manager, Supervisor and Captain
Banquet Personnel Manager, Supervisor and CaptainBanquet Personnel Manager, Supervisor and Captain
Banquet Personnel Manager, Supervisor and Captain
 
Meal planning
Meal planningMeal planning
Meal planning
 
Table etiquette
Table etiquetteTable etiquette
Table etiquette
 
Research process
Research processResearch process
Research process
 
Ch .Steps In Research Process
Ch .Steps In Research ProcessCh .Steps In Research Process
Ch .Steps In Research Process
 
Kitchen tools and equipment
Kitchen tools and equipmentKitchen tools and equipment
Kitchen tools and equipment
 
Types of service
Types of serviceTypes of service
Types of service
 
Purchasing
PurchasingPurchasing
Purchasing
 
Levels of management
Levels of managementLevels of management
Levels of management
 

Similar to food service industry

FUNDAMENTALS IN FOOD SERVICE OPERWATIONS
FUNDAMENTALS IN FOOD SERVICE OPERWATIONSFUNDAMENTALS IN FOOD SERVICE OPERWATIONS
FUNDAMENTALS IN FOOD SERVICE OPERWATIONSMichaelGirao
 
thefoodserviceindustry-110630064356-phpapp01.pdf
thefoodserviceindustry-110630064356-phpapp01.pdfthefoodserviceindustry-110630064356-phpapp01.pdf
thefoodserviceindustry-110630064356-phpapp01.pdfLauriceTolentino1
 
Ceadmehranuniverstyofengineeringtechnology 131208034407-phpapp02
Ceadmehranuniverstyofengineeringtechnology 131208034407-phpapp02Ceadmehranuniverstyofengineeringtechnology 131208034407-phpapp02
Ceadmehranuniverstyofengineeringtechnology 131208034407-phpapp02sidhantshinde1
 
Types of restaurants
Types of restaurantsTypes of restaurants
Types of restaurantsalexandra_r96
 
Restaurant Presentation
Restaurant PresentationRestaurant Presentation
Restaurant PresentationShahid Sameer
 
ch1-introduction-190411034436-200629052727.pptx
ch1-introduction-190411034436-200629052727.pptxch1-introduction-190411034436-200629052727.pptx
ch1-introduction-190411034436-200629052727.pptxCharmaineCanono
 
RESTAURANT MANAGEMENT OPERATION
RESTAURANT MANAGEMENT OPERATIONRESTAURANT MANAGEMENT OPERATION
RESTAURANT MANAGEMENT OPERATIONYanne Evangelista
 
F & b service introduction
F & b service introductionF & b service introduction
F & b service introductionAMARESH JHA
 
INTRODUCTION TO FOOD AND BEVERAGE SERVICES
INTRODUCTION TO FOOD AND BEVERAGE SERVICESINTRODUCTION TO FOOD AND BEVERAGE SERVICES
INTRODUCTION TO FOOD AND BEVERAGE SERVICESMUMTAZUL ILYANI AZHAR
 
Hospitality Frankfinn Aluva
Hospitality Frankfinn AluvaHospitality Frankfinn Aluva
Hospitality Frankfinn Aluvabilbinp
 
Types of-restaurants
Types of-restaurantsTypes of-restaurants
Types of-restaurantsFlorentina RC
 
_Food_and_Beverage_Service_Operation_Hi.pptx
_Food_and_Beverage_Service_Operation_Hi.pptx_Food_and_Beverage_Service_Operation_Hi.pptx
_Food_and_Beverage_Service_Operation_Hi.pptxJennieLagonJaspio
 
_Food_and_Beverage_Service_Operation_Hi.pptx
_Food_and_Beverage_Service_Operation_Hi.pptx_Food_and_Beverage_Service_Operation_Hi.pptx
_Food_and_Beverage_Service_Operation_Hi.pptxKrestinaRomero
 
2. Food & Beverage Industry.pdf
2. Food & Beverage Industry.pdf2. Food & Beverage Industry.pdf
2. Food & Beverage Industry.pdfHarisNawaz15
 

Similar to food service industry (20)

classification of fbs.pdf
classification of fbs.pdfclassification of fbs.pdf
classification of fbs.pdf
 
FUNDAMENTALS IN FOOD SERVICE OPERWATIONS
FUNDAMENTALS IN FOOD SERVICE OPERWATIONSFUNDAMENTALS IN FOOD SERVICE OPERWATIONS
FUNDAMENTALS IN FOOD SERVICE OPERWATIONS
 
CAFE MODULE.docx
CAFE MODULE.docxCAFE MODULE.docx
CAFE MODULE.docx
 
Restaurant
RestaurantRestaurant
Restaurant
 
thefoodserviceindustry-110630064356-phpapp01.pdf
thefoodserviceindustry-110630064356-phpapp01.pdfthefoodserviceindustry-110630064356-phpapp01.pdf
thefoodserviceindustry-110630064356-phpapp01.pdf
 
Ceadmehranuniverstyofengineeringtechnology 131208034407-phpapp02
Ceadmehranuniverstyofengineeringtechnology 131208034407-phpapp02Ceadmehranuniverstyofengineeringtechnology 131208034407-phpapp02
Ceadmehranuniverstyofengineeringtechnology 131208034407-phpapp02
 
Types of restaurants
Types of restaurantsTypes of restaurants
Types of restaurants
 
Restaurant Presentation
Restaurant PresentationRestaurant Presentation
Restaurant Presentation
 
ch1-introduction-190411034436-200629052727.pptx
ch1-introduction-190411034436-200629052727.pptxch1-introduction-190411034436-200629052727.pptx
ch1-introduction-190411034436-200629052727.pptx
 
INTRODUCTION TO FOOD & BEVERAGE SERVICE.ppt
INTRODUCTION TO FOOD & BEVERAGE SERVICE.pptINTRODUCTION TO FOOD & BEVERAGE SERVICE.ppt
INTRODUCTION TO FOOD & BEVERAGE SERVICE.ppt
 
RESTAURANT MANAGEMENT OPERATION
RESTAURANT MANAGEMENT OPERATIONRESTAURANT MANAGEMENT OPERATION
RESTAURANT MANAGEMENT OPERATION
 
F & b service introduction
F & b service introductionF & b service introduction
F & b service introduction
 
INTRODUCTION TO FOOD AND BEVERAGE SERVICES
INTRODUCTION TO FOOD AND BEVERAGE SERVICESINTRODUCTION TO FOOD AND BEVERAGE SERVICES
INTRODUCTION TO FOOD AND BEVERAGE SERVICES
 
introduction-in-FBS.pptx
introduction-in-FBS.pptxintroduction-in-FBS.pptx
introduction-in-FBS.pptx
 
introduction-in-FBS.pptx
introduction-in-FBS.pptxintroduction-in-FBS.pptx
introduction-in-FBS.pptx
 
Hospitality Frankfinn Aluva
Hospitality Frankfinn AluvaHospitality Frankfinn Aluva
Hospitality Frankfinn Aluva
 
Types of-restaurants
Types of-restaurantsTypes of-restaurants
Types of-restaurants
 
_Food_and_Beverage_Service_Operation_Hi.pptx
_Food_and_Beverage_Service_Operation_Hi.pptx_Food_and_Beverage_Service_Operation_Hi.pptx
_Food_and_Beverage_Service_Operation_Hi.pptx
 
_Food_and_Beverage_Service_Operation_Hi.pptx
_Food_and_Beverage_Service_Operation_Hi.pptx_Food_and_Beverage_Service_Operation_Hi.pptx
_Food_and_Beverage_Service_Operation_Hi.pptx
 
2. Food & Beverage Industry.pdf
2. Food & Beverage Industry.pdf2. Food & Beverage Industry.pdf
2. Food & Beverage Industry.pdf
 

Recently uploaded

VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service JamshedpurVIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service JamshedpurSuhani Kapoor
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Dipal Arora
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsP&CO
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesDipal Arora
 
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsCash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsApsara Of India
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Serviceritikaroy0888
 
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
Keppel Ltd. 1Q 2024 Business Update  Presentation SlidesKeppel Ltd. 1Q 2024 Business Update  Presentation Slides
Keppel Ltd. 1Q 2024 Business Update Presentation SlidesKeppelCorporation
 
Event mailer assignment progress report .pdf
Event mailer assignment progress report .pdfEvent mailer assignment progress report .pdf
Event mailer assignment progress report .pdftbatkhuu1
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...Paul Menig
 
Best Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaBest Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaShree Krishna Exports
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdfRenandantas16
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Roland Driesen
 
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetCreating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetDenis Gagné
 
Understanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key InsightsUnderstanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key Insightsseri bangash
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒anilsa9823
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.Aaiza Hassan
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLSeo
 
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyThe Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyEthan lee
 
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...noida100girls
 

Recently uploaded (20)

VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service JamshedpurVIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsCash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
Keppel Ltd. 1Q 2024 Business Update  Presentation SlidesKeppel Ltd. 1Q 2024 Business Update  Presentation Slides
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
 
Event mailer assignment progress report .pdf
Event mailer assignment progress report .pdfEvent mailer assignment progress report .pdf
Event mailer assignment progress report .pdf
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...
 
Best Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaBest Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in India
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
 
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetCreating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
 
Understanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key InsightsUnderstanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key Insights
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyThe Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
 
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...
 

food service industry

  • 1.
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21. SECTORS OF THE FOODSERVICE INDUSTRY
  • 22. Sectors of the Foodservice Industry HOTEL, MOTEL, and other tourist accommodation often referred to as the LODGING INDUSTRY Developed from inns. Supported by developments in transport and increases in business and leisure- related tourism Provision of food and drinks together with accommodation services Hotels and other tourist Accommodation Industry sector- international terminology Historical Summary Purpose of the foodservice operation INDUSTRY sector UK terminology
  • 23.
  • 24.
  • 25.
  • 26.
  • 27. RETAIL MARKET Developed originally from prestigious stores wishing to provide food and drinks as part of the retailing experience. provision of food and drink as an adjunct to retail provision RETAIL STORES Industry sector- international terminology Historical Summary Purpose of the foodservice operation INDUSTRY sector UK terminology
  • 28. LEISURE AND SPECIAL EVENT MARKET Originally associated with hotels but has now become major sector in its own right provision of large scale food and drink alongside services such as conferencing BANQUETING/ Conferencing/ Exhibitions Industry sector- international terminology Historical Summary Purpose of the foodservice operation INDUSTRY sector UK terminology
  • 29. LEISURE AND SPECIAL EVENT MARKET Increases in leisure have made profit from food and drink attractive to leisure and amenity providers provision of food and drink to people engaged in another pursuit LEISURE ATTRACTIONS Such as theme parks, museums, galleries, cinemas and theatres Industry sector- international terminology Historical Summary Purpose of the foodservice operation INDUSTRY sector UK terminology
  • 30. HIGHWAY (interstate) market Born in UK in 1960s with the advent of motorway building. Influenced by USA and became specialized because of government regulations on provision of foodservice operations, retail and fuel as well as location provision of food and drink together with petrol and other retail services, often in isolated locations MOTORWAY SERVCE STATIONS Industry sector- international terminology Historical Summary Purpose of the foodservice operation INDUSTRY sector UK terminology
  • 31. HIGHWAY (interstate) market Born out of recognition that better- fed workers work better. Boosted in UK by legislation during First and Second World Wars. Fuerther provision of food and drink to people at work INDUSTRIAL CATERING, Either in-house operations or through catering/ foodservice contractors Industry sector- international terminology Historical Summary Purpose of the foodservice operation INDUSTRY sector UK terminology
  • 32. SOCIAL CATERER/ FOODSERVICE (students, healthcare, institutional and military Regulated and given substantial boost in the UK by the creation of the Welfare State in 1948. Maintained now through public social conscience provision of food and drink to people in colleges, universities and the forces and to people through established social need WELFARE CATERING Industry sector- international terminology Historical Summary Purpose of the foodservice operation INDUSTRY sector UK terminology
  • 33. SEPARATE DRINKING PLACES But also some units included in SEARATE EATING and DRINKING PLACES above Developed in UK from inns; also origin of steakhouses, e.g. 1960s Berni Inns provision of food and drink in an environment dominated by licensing requirements LICENSED TRADE Including public houses, wine bars, licensed clubs and members’ clubs Industry sector- international terminology Historical Summary Purpose of the foodservice operation INDUSTRY sector UK terminology
  • 34. TRANSPORTATION market Grew out of the need to meet the demands of traveling public. Originally services were of high levels, reflecting the type of traveller. Eventually changed to meet the needs of a wide range of travellers. provision of food and drink to people on the move TRANSPORT CATERING Including railways, airlines and marine Industry sector- international terminology Historical Summary Purpose of the foodservice operation INDUSTRY sector UK terminology
  • 35. Catering market Developed through need to provide services at special events. The term ODC is misleading as little of this catering actually takes place outside provision of food and drink away from home base and suppliers usually associated with a major event OUTDOOR CATERING (ODC) Or off-premises catering or event catering Industry sector- international terminology Historical Summary Purpose of the foodservice operation INDUSTRY sector UK terminology
  • 36.
  • 37.
  • 38.
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 44.
  • 45.
  • 46.
  • 47.
  • 48.
  • 49.
  • 50.
  • 51.
  • 52.
  • 53.
  • 54.
  • 55.
  • 56.
  • 57.
  • 58.
  • 59.
  • 60.
  • 61.
  • 62.
  • 63.
  • 64.
  • 65.
  • 66.
  • 67.
  • 68.
  • 69.
  • 70.
  • 71.
  • 72.
  • 73.
  • 74.
  • 75.
  • 76.
  • 77.
  • 78. Small hotel organization chart GENERAL manager Food and Beverage manager Front of house manager Head chef Restaurant manager Head receptionist Housekeeper
  • 79.  
  • 80.  
  • 81.  
  • 82.  
  • 83.  
  • 84.