Making space for Innovation: 21st Century Leadership
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This document discusses leadership and innovation in the 21st century. It covers the profound changes occurring across technology, the workforce, and customers. Leaders must embrace and value innovation for it to succeed in an organization. The document promotes human-centered goals, focusing on team climate, and nurturing positive inner work life to support creativity and innovation. It provides tools and strategies for space makers and risk takers to design thinking, address problems collaboratively, and learn from failures.
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Making space for Innovation: 21st Century Leadership
- 1. 21st Century Leadership Making Space for Innovation
- 3. Agenda Innovation for Leaders Human-Centered Goals Focus on team climate Nourishers and Toxins
- 4. How are you checking in today? 4 1 3 2 high energy catalyz low energy high moodlow mood
- 5. We are facing profound changes in every sector • Rise of Mobile • Cloud platforms and services • Open source • Machine Learning • AI • Automation • Internet of Things Technology • Multiple generations • Culture of entrepreneurship • Purpose driven economy • Competition for talent • Virtual staff Workforce • Expectations focused on speed, convenienceand personalization • Technologydriving new experiences Customers
- 7. C Communication Sharing thoughts, questions, ideas, & solutions C Collaboration Working together to reach a goal, putting talent, expertise, & smarts to work. C CriticalThinking Looking at problems in a new way and linking learning across subjects & disciplines C Creativity Trying new approaches to get things done equals innovation & invention 21st Century Skills
- 8. D V F Desirability (Do people want this?) Viability (Should we do this?) Feasibility (Could we do this?)
- 10. It (innovation) always starts and ends with leadership. If leaders aren’t understanding, embracing, and valuing innovation, why would anybody else in the organization? -Sarah Patterson, ExecutiveVicePresident and Chief OperatingOfficer, VirginiaMason Medical Center
- 12. So you want to be a spacemaker… Human-Centered Goals Sweat the Small StuffTeam Climate
- 13. The questions we ask frame the solutions we get
- 14. Design a better suitcase
- 15. Design a Better Suitcase
- 16. How might we design suitcase-free travel?
- 19. • We need to increase app downloads! • We need to generate $10M in revenue • Make our marketing emails better • Design an onboardingmodule • We need a leadership class Are you inspired yet?
- 21. What’s your hill? WHO Who are your users? WHAT What needare you solving? WOW How will you measure success/delight? IBMDesign Thinking
- 24. So you want to be a Spacemaker… Human-Centered Goals Sweat the Small StuffTeam Climate
- 27. Psychological Safety • When someonemakes a mistake in this team, it is often held against him or her (R) • In this team, it is easy to discuss difficult issues and problems. • In this team, people are sometimes rejected for beingdifferent (R) • It is completely safe to take a risk on this team. • It is difficult to ask other members of this team for help (R) • Membersof this team value and respect each others' contributions.
- 30. Failure Bow
- 31. So you want to be a Spacemaker… Human-Centered Goals Sweat the Small StuffTeam Climate
- 33. Of all the things that can boost emotions, motivation, and perceptions during a workday, the single most important is making progress in meaningful work. - Teresa Amabile “The Power of Small Wins”, HBR
- 34. Catalysts Setting clear goals Allowing autonomy Allowing ideas to flow Learning from problems and successes Helping with the work Providing resources Providing sufficient time
- 35. Positive inner work life not only makesemployeesfeel happy and engaged in their work, it leads to better performance including higher creativity and productivity.
- 36. Supporting Positive Inner Work Life Nourishers • Respect • Recognition • Encouragement • Emotional support • Affiliation Toxins • Disrespect • Discouragement • Disregard for emotions
- 37. Activity Reflect on your week so far and map out each of the moments where you’ve received or felt a “Nourisher”, as well as experienced any “toxins” Have you provided any nourishersor toxins to others this week?