ISO/DIS 45001:2017 OH&S manual (preview)

ISO 45001:2017
DIS
OH&S Management Systems
Manual
[Preview]
[Company Name]
ADDRESS
Phone: Phone:
Fax: Fax:
The holder of this manual is cautioned that the information contained herein must not be loaned or
circulated outside of [Company Name] except where authorized in accordance with the
Organization’s policies and administration procedures. This manual is the property of [Company
Name] and shall be returned when requested.

OH&S Systems Manual
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OH&S Systems Manual

OH&S Systems Manual
…
4.2 Understanding the needs and expectations of workers and other
interested parties
Interaction of [Company Name] with interested parties (fig. 4.2-01) includes:
• Definition of interested parties relevant to the OH&S management system;
• Monitoring and analysis of needs and expectations of interested parties.
Definition of interested parties relevant to the OH&S management system is
conducted in management review (sec. 9.3).
Monitoring and analysis of needs and expectations of interested parties is
conducted on the regular basis in accordance with the diagram shown in fig.4.2-
01.
Interested parties
Basic needs and expectations
of an interested party
Form of information about the
needs and expectations of an
interested party
Workers No injuries.
Minimizing negative impact on
health.
Adapting of work, it’s
organization and environment
to workers.
Ensuring favorable conditions
for production and
occupational safety. Providing
means of individual
protection, protective clothing.
Consultation and participation of
workers (sec.5.4)
Internal communication (sec.7.4.2)
Owners,
shareholders
Minimizing risks and losses.
Increasing market
capitalization.
Shareholders (owners) meetings
minutes - reviewed by management

OH&S Systems Manual
Interested parties
Basic needs and expectations
of an interested party
Form of information about the
needs and expectations of an
interested party
State through
legal and
regulatory bodies
(local, regional,
state /provincial,
national or
international)
Increasing of life expectancy,
as a component of sustainable
development of the state.
Observance of national laws
and international norms by all
subjects of occupational safety
at all levels. Implementation
of state policy in the field of
occupational safety.
Legal requirements – reviewed by
the Occupational safety department
(sec.6.1.3)
Society Health of the Nation External communication (sec.7.4.3)
Consumers
Minimizing the risks of injuries
when receiving a service.
Moral satisfaction from the
fact that the consumed
products are not connected
with injuries and harmful
production.
Information on customer relations -
analyzed and used as advertising
by marketing and sales services.
Providers Increasing the organization's
loyalty
Procurement requirements include
OH&S requirements (sec.8.1.5)
Contractors Minimizing OH&S Hazards and
Risks.
Coordination with contractors in
OH&S hazard identification and risk
assessment (sec.8.1.6)
Fig. 4.2-01. Diagram of monitoring and analysis of interested parties needs and
expectations.
Two-way communication of the organization with the stakeholders can be carried
out, including the transfer of information on the organization’s OH&S
management system activities.
Each employee has an opportunity to be familiarized with the functioning of the
OH&S management system through internal communication (sec.7.4.2) and word
own needs and expectations by:
• Expressing one's opinion at the organization’s OH&S meetings
(sec.7.4.2);
• Discussing drafts of the OH S normative documents on the intranet
before their approval (sec.7.5);

OH&S Systems Manual
• Submitting proposals related to their needs and expectations, as well as
deficiencies or improvements in the OH&S management system
(sec.10.2).
The results of interested parties’ needs and expectations monitoring and analysis
are taken into account:
• When defining the scope of the OH&S management system (sec.4.3);
• In management review (sec.9.3);
• In operational planning and control (sec.8.1).

OH&S Systems Manual
4.3 Determining the Scope of the OH&S Management System
The Scope of the [Company Name] OH&S management system is established
based on the factors presented on fig.4.3-01.
Fig.4.3-01. Diagram of factors that are taken into account when defining scope of the
[Company Name] OH&S management system.
The Scope of the [Company Name] OH&S management system covers:
• All processes of [Company Name]’s subdivisions [list the
subdivisions/processes if anything is excluded];
• All sites of the Organization [list the sites if anything is excluded];
• Products covered by the OH&S management system:
o Click to enter Product/Service Name
o Click to enter Product/Service Name
Context of the
Organization (sec.4.1.)
Workers and other interested
parties’ needs and
expectations (sec.4.2.)
OH&S management system Scope
Boundaries
• Types of activity
• Products and services
• Functions of the organization
• Local sites
Applicability
• Sets of
Standards
• Standard clauses
Organization’s
activities, products and
services

OH&S Systems Manual
• All requirements of international standard ISO 45001:2017.
The information about the scope of the OH&S management system is available to
all interested parties via communication (sec.7.4).
4.4. OH&S Management System
[Company Name] developed, implemented, maintains, and continually improves
OH&S management system in compliance with the requirements of ISO
45001:2017 that includes:
• OH&S management system processes
• OH&S management system documented information, including procedures
(sec.7.5)
• Resources, including personnel (sec.7.1, sec.7.2)
• Organizational structure, roles and responsibilities (sec.5.3)
Organization leadership defines OH&S management system processes within the
management review activity (sec.9.3), in compliance with ISO 45001:2017
requirements, based on the strategic directions of the organization’s
development, internal and external context (sec.4.1), needs and expectations of
interested parties (sec.4.2) and scope of the OH&S management system
(sec.4.3).
OH&S management system processes include:
• Actions to address risks and opportunities (sec.6.1.1)
• Hazard identification and assessment of risks and opportunities (sec.6.1.2)
• Determination of legal requirements and other requirements (sec.6.1.3)
• Control of personnel (sec.7.1, sec.7.2)
• Control of monitoring and measuring resources (sec.7.1)
• Control of organizational knowledge, relevant to the OH&S (7.1.3)
• Communication (sec.7.4)
• Control of documented information (sec.7.5)
• Operational planning and control (sec.8.1)
• Emergency preparedness and response (sec.8.2)
• Internal audit (sec.9.2)
• Management review (sec.5, sec.9.3)
• Control of incident and corrective action (sec.10.2)
In addition to these processes listed above, Actions to improve OH&S
management system (10.3) are the integral part of the OH&S management
system.

OH&S Systems Manual
OH&S management system processes interact in accordance with the PDCA
model (Figure 4.4-01).
Figure 4.4-01 OH&S management system Processes interaction diagram
Improvement
Performance
evaluation
Planning
Support and
Operation
Actions to address risks
and opportunities
(sec. 6.1.1)
Hazard identification and
assessment of risks and
opportunities (sec.
6.1.2)
Determination of legal
requirements and other
requirements
(sec. 6.1.3)
Internal audit
(sec. 9.2)
Leadership
Control of
incident and
corrective action
(sec. 10.2)
Actions to
improve OH&S
management
system (sec.
10.3)
Control of personnel
(sec. 7.1.1, sec. 7.2)
Control of monitoring
and measuring resources
(sec. 7.1.2)
Control of organizational
knowledge, relevant to
the OH&S
(sec. 7.1.3)
Communication
(sec. 7.4)
Control of documented
information
(sec. 7.5)
Operational planning
and control (sec. 8.1)
Emergency preparedness
and response (sec. 8.2)
Management
review
(sec. 5, 9.3)

OH&S Systems Manual
OH&S management system processes implementation is regulated by this Manual
as well as the documented procedures. It includes definition of required inputs,
expected outputs, processes sequence and interactions.
Process owners are responsible for process operation and, above other, ensure:
• The completeness of process description;
• Definition of responsibilities and authorities of process operators;
• Sufficient resources within the process budget;
• Definition of Process criteria; expert group (in case of expert evaluation)
establishes the frequency of process criteria measurement and analysis;
• Analyses of trend and provision of information for management review;
• Identification, analysis, and treatment of risks and opportunities, including
hazard identification (sec.6.1);
• Activities to improve the process using process resources and (or) the
initiation (and escalation to the leadership) of process improvement
projects that require the budget of the organization (sec.6.2).
OH&S management system processes’ activities are carried out in all business
processes of the organization, that are in scope of the OH&S management
system, including Design and development, Control of external processes,
products, and services (Purchases), Production and service provision, Marketing,
Contract analysis, etc.
Control of changes is an essential part of OH&S management system operation.
Analysis of changes in the OH&S management system is done via Management
review (sec.9.3). Monitoring of the results of changes in the OH&S management
system is carried out during internal audits (sec. 9.2).
…

OH&S Systems Manual
5.4 Consultation and participation of workers
[Company Name] established, implemented and maintains processes for
Consultation and participation of workers at all levels and functions, as well as
representatives of employees, in development, planning, operation, performance
evaluation and actions to improve the OH&S management system as follows.
a) Mechanisms and resources for consultation and participation of workers are
identified and provided via:
• Organization’s OH&S meetings;
• OH&S training, including briefings (sec.7.2);
• Inclusion of sections on the distribution of responsibility and authority for
OH&S in job descriptions (sec.5.3);
• Employees' participation in expert groups, including identification of
hazards and assessment of risks and opportunities (sec.6.1.2);
• Employees' participation in commissions, including investigation of
incidents (sec.10.2);
• Integration of OH&S activities into business processes of the organization
(sec.6.1.4);
• Emergency preparedness and response (sec.8.2);
• Discussions of draft OH&S normative documents on the intranet before
their approval (sec.7.5);
• Submitting proposals regarding their needs and expectations, as well as
deficiencies or improvements in the OH&S management system
(sec.10.2).
Organization’s OH&S meetings include:
 Organization’s coordinating council meetings – are chaired by the director
and held at least once a year (sec. 9.3);
 Monthly OH&S meetings of subdivision leaders – chaired by the head of
the occupational safety department;
 OH&S issues review at the operational production meetings of structural
subdivisions - chaired by the structural subdivision’s leader;

OH&S Systems Manual
 OH&S focused meetings at the level of structural subdivision leaders (or at
the structural subdivision level) - chaired by the head of the occupational
safety department as required.
Note: The structure and level of OH&S meetings in the organization is adopted
by the Coordinating Council.
Decisions of the organization’s OH&S issues meetings (except daily operational
production meetings of structural subdivisions) are recorded and managed as
documented information (sec.7.5).
b) Timely access to clear, understandable and up-to-date OH&S management
system information is provisioned via internal communication (sec.7.4.2);
c) To remove barriers for participation of workers:
• OH&S training and continuous education is provided free of charge
(whenever possible);
• OH&S training is conducted during working hours (whenever possible);
• Each employee can freely submit proposals for deficiencies, including
information on blocks and barriers for participation of workers, or
improvements to the OH&S management system (sec.10.2).
d) Consultation of workers is provided as per the diagram below (fig. 5.4-01).
#
Object of
consultation of
workers
Mechanism of consultation of workers
OH&S
Manual
Section
1 Identifying the
needs and
expectations of
interested parties
- Voicing worker’s opinion at OH&S structural
subdivisions meetings.
- Discussions of draft OH&S normative documents
on intranet before their approval.
- Submission of workers’ proposals regarding their
needs and expectations, as well as deficiencies or
improvements of the OH&S management system.
4.2
2 Establishing of
OH&S policy
- Clarification at structural subdivisions OH&S
meetings.
5.2

OH&S Systems Manual
#
Object of
consultation of
workers
OH&S
Manual
Section
- Explanation during OH&S training, including
briefings.
3 Assigning
organizational roles,
responsibilities and
authorities
- Discussion at structural subdivisions OH&S
meetings.
5.3
4 Definition of
compliance with
legal requirements
and other
requirements
meetings.
briefings.
6.1.3
5 Establishing of
OH&S objectives
and planning to
achieve them
meetings.
6.2
6 Determining of
applicable
outsourcing,
procurement and
suppliers’
management
meetings.
briefings.
8.1.4,
8.1.5,
8.1.6
7 Determining what
needs to be
monitored,
measured and
evaluated
meetings.
briefings.
9.1.1
8 Planning, creating,
implementing and
maintaining an
audit program
- Discussion at meetings, including an introductory
and final internal audit meeting.
- Explanation in training, including training of
internal auditors
9.2

OH&S Systems Manual
#
Object of
consultation of
workers
OH&S
Manual
Section
9 - Establishing a
process of continual
improvement
- Explanation during training.
meetings.
10.2.2
Fig. 5.4-01. Diagram of consultation of workers on the development, planning, operation,
efficiency evaluation and actions to improve the OH&S management system.
e) Participation of workers is ensured according to the diagram (fig. 5.4-02).
#
Object of
participation of
workers
Mechanism of participation of workers
OH&S
Manual
Section
1 Identifying the
mechanisms for
consultation and
participation in
them.
- Voicing worker’s opinion at OH&S structural
subdivisions meetings.
- Submission of workers’ proposals regarding their
needs and expectations, as well as deficiencies or
-
2 Identifying hazards
and assessing risks
and opportunities
- Participation of workers in expert groups.
6.1.2
3 Actions to eliminate
hazards and reduce
OH&S risks
- Integration of OH&S activities into the business
processes of the organization.
- Emergency preparedness and response.
6.1.4,
8.2
4 Determination of
requirements for
competence,
training needs,
conducting training
and training
evaluation
meetings.
- Participation in OH&S training and training
evaluation.
7.2
5 Determining what
should be
communicated and
how it should be
done
meetings.
- Discussions of draft OH&S normative documents
on intranet before their approval, including
documents that regulate communication.
7.4

OH&S Systems Manual
#
Object of
participation of
workers
Mechanism of participation of workers
OH&S
Manual
Section
- Submission of proposals regarding deficiencies or
6 Identification of
control measures
and their effective
implementation
meetings.
- Submission of proposals regarding deficiencies or
8.1,
8.1.3,
8.2
7 Investigation of
incidents and
nonconformities,
and identifying
corrective actions
briefings.
meetings.
10.1
Fig. 5.4-02. Diagram of participation of workers in the development, planning, operation,
efficiency evaluation and actions to improve the OH&S management system.
…
ISO 9001:2015
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ISO 50001:2011
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