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Grafenstein e- und m-learning Dominikanische Republik

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Vorstellung der E-Learning-Platform der Dominikanischen Republik, die Anfang Dezember veröffentlicht wurde und bis September 2010 schon über 1.300 Mitglieder hat.

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Grafenstein e- und m-learning Dominikanische Republik

  1. 1. Herzlich Willkommen zum Workshop „Insights Tourism Marketing“ Petra Cruz - Director Europe, FVA Dominikanische Republik
  2. 3. <ul><li>Virtuelle Rundreise mit dem kostenlosen E & M-Learning in die Dominikanische Republik „Alles wovon Sie träumen“ </li></ul><ul><li>seit 14.12.2009 kostenlos verfügbar </li></ul><ul><li>Reiseberater überzeugen Ihre Kunden mit gezieltem Fachwissen </li></ul><ul><li>und Neuheiten über die Insel </li></ul><ul><li>ideale Vorbereitung, leicht verständlich & übersichtlich strukturiert </li></ul><ul><li>jederzeit abrufbar, pdfs zum Ausdrucken </li></ul><ul><li>bisher 1387 begeisterte Teilnehmer aus der Reise,- und Touristikbranche </li></ul><ul><li>Anmeldung am Computer: www.godominicanrepublic.com/elearning/ </li></ul><ul><li>www.registrierung-dominikanische-republik.de </li></ul><ul><li>oder über Smartphone : www.godominicanrepublic.com/mlearning/ </li></ul>
  3. 4. Zielgruppe: Expedienten aus dem deutschen, spanischen, französischen, italienischen und englischen Sprachraum Gezielte Informationen an die Reiseexperten, um das vielfältige Tourismusangebot der Dominikanischen Republik bekannter zu machen. Besserer Kundenservice
  4. 5. <ul><li>Grafenstein entwickelt das erste mobile Online Schulungsprogramm </li></ul><ul><li>(M –Learning) für Reiseberater im deutschen Raum </li></ul><ul><li>Die Dominikanische Republik </li></ul><ul><li>ist mit dem M-Learning in </li></ul><ul><li>Deutschland der Vorreiter </li></ul><ul><li>Sie geht auf die kommunikativen </li></ul><ul><li>Bedürfnisse der Expedienten ein </li></ul><ul><li>Vorteile: </li></ul><ul><li>- flexiberes, modernes Lernen </li></ul><ul><li>kombinierbar mit dem E-Learning, </li></ul><ul><li>- überall, jederzeit, kostenlos </li></ul><ul><li>über Smartphone abrufbar </li></ul><ul><li>- kein Scrollen nötig </li></ul>
  5. 6. <ul><li>Zielorientierter </li></ul><ul><li>Kundenservice </li></ul><ul><li>auf Kundenwünsche </li></ul><ul><li>zugeschnittene </li></ul><ul><li>Counter-Argumente </li></ul>
  6. 7. <ul><li>Struktur: </li></ul><ul><li>Insgesamt 18 Kapitel </li></ul><ul><li>7 Kapitel (Rubrik </li></ul><ul><li>Regionen) sowie eine </li></ul><ul><li>Einführung </li></ul><ul><li>11 Kapitel (Rubrik </li></ul><ul><li>Marktsegmente) </li></ul><ul><li>Begleitet vom </li></ul><ul><li>animierten Maskottchen </li></ul><ul><li>dem Papagei „Cotorrita“ </li></ul><ul><li>Benutzerfreundliche </li></ul><ul><li>Menüführung </li></ul><ul><li>150 Seiten </li></ul>
  7. 8. Entdecken, Lernen, Erleben, Sehen, Hören, Genießen & Träumen…. Sie mit dem E & M Learning der Dominikanischen Republik „Alles wovon Sie Träumen“ Santo Domingo „Kulturhauptstadt Amerikas 2010 „
  8. 9. Listen mit nützlichen Informationen zum Downloaden integriert: z.B. eine aktuelle, detaillierte Golfliste der über 30 aus- gezeichneten Golfplätzen in der Dominikanischen Republik sowie Flugpläne, Reiseveranstalter & Hotelübersichten
  9. 11. Integrierte Spiele, die zum Erfolg und vor allem zum Spaß beim Lernen beitragen!
  10. 12. Entdecken Sie die atemberaubende Flora & Fauna der Dominkanischen Republik!
  11. 13. Videospots, Spiele & Bilder lockern die Schulung auf. Visuelle Highlights!
  12. 14. Jeder der 18 Kapitel endet mit einem Test Wer alle Phasen durchlaufen hat, und die webbasierte Abschlussprüfung (40 Fragen) besteht, darf sich „Travel Expert der Dominikanischen Republik“ nennen. Eine offizielle Urkunde mit Unterschrift des Dominikanischen FVA lässt sich ausdrucken. Sichtbarer Nachweis zum Anfassen
  13. 15. Vielen Dank für Ihre Aufmerksamkeit !

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