Today's technology service companies face pressure to improve profits and revenues. Changepoint is a solution that provides visibility into demand and resource capacity, allowing a 5% reduction in staffing and $2 million in contracting expenses for one company. Another company saved $3 million annually by reducing tools from 14 to one, for $5 million total savings over three years. Changepoint also captured 25% more billable hours for one company by automating paper-based inefficiencies. Surveys found 38% of companies lack automated systems, and Changepoint improved productivity and reduced non-billable time by 20% for another company.