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Introduction to the Social Web

                      March 13, 2010


          http://www.ChaosToClarity.com/

  ©2009, 2010 Chaos To Clarity LLC. Chaos To Clarity, Success in a Digital World,
Digital Success and the Chaos To Clarity logo are trademarks of Chaos To Clarity LLC.
What We Do


      ➡ Websites, Blogs & Facebook
        Fan Pages
      ➡ Social Networking & Media
        Classes
      ➡ In-person & Online
        Customized Coaching
      ➡ Group Learning &
        Interactive Talks

3/13/2010             Introduction to the Social Web   www.ChaosToClarity.com
Meet the Team

            Jo Golden, MS, PhD, specializes in education, communication, and moving
            through conflict around learning and change in the digital world. Jo believes in
            starting wherever you are and working with you to establish confidence,
            competence, and practical self-education strategies for the future. She brings over
            12 years experience to supporting clients as a digital strategist and web content
            wrangler. Jo guides clients to develop compelling stories on the Web via websites,
            blogs, social networking, and social media. jogolden.com



            Tracey Holinka, MS, supports clients by teaching you how to make the most of
            computers and the Internet while getting your business or professional self online.
            She brings over 12 years experience to steering projects and providing advanced
            computer coaching, creating compelling Websites and blogs, as well as developing
            customized social networking automation processes for clients. Tracey believes
            that technology ought to be clarified by professionals, not cloaked in mystique to
            exclude everyone else. traceyholinka.com



3/13/2010              Introduction to the Social Web                            www.ChaosToClarity.com
The Social Web
Social Networking


        ➡ It’s what people do to create community
        ➡ People get together, introduce others,
          talk about themselves, listen, and invite
          more folks
        ➡ Communities used to be local, now they
          are virtual (online) too
        ➡ Use the Web to create your own social
          networks with people around the world

3/13/2010               Introduction to the Social Web   www.ChaosToClarity.com
Social Media


       ➡ Lets you create and publish YOUR
         message and content
       ➡ Brings you other’s content so you can
         interact with it and with them
       ➡ Creates a many-to-many conversation
       ➡ Lets you get the info you want, in the
         moment, from the people you choose


3/13/2010               Introduction to the Social Web   www.ChaosToClarity.com
The Big 3 of the Social Web



        ➡ Facebook® - over 400 million
          active users (facebook)
        ➡ LinkedIn® - over 50 million
          users (LinkedIn blog)
        ➡ Twitter - 10 to 15 million active
          users (ComputerWorld)



3/13/2010               Introduction to the Social Web   www.ChaosToClarity.com
What Can the Social Web Do for Me?


        ➡ Assist with a job search
        ➡ Help you grow your business
        ➡ Connect with friends & family
        ➡ Gives you a soapbox
        ➡ Provides entertainment
        ➡ Brings you information


3/13/2010               Introduction to the Social Web   www.ChaosToClarity.com
Overall Strategy & Plan
Goals



        ➡ What are you trying to
          accomplish with your
          web presence?
        ➡ What level of visibility
          do you expect from your
          web presence efforts?



3/13/2010              Introduction to the Social Web   www.ChaosToClarity.com
Target Audience


            ➡ Who are you trying to reach on the Web?
            ➡ Clients?
            ➡ Partners?
            ➡ Employers?
            ➡ Competitors?




3/13/2010                  Introduction to the Social Web   www.ChaosToClarity.com
Get to Know Your Market



            ➡ What’s going on in
              your market?
            ➡ Which social
              networking sites are
              hot?
            ➡ Which ones can you
              use effectively?


3/13/2010               Introduction to the Social Web   www.ChaosToClarity.com
Story




            ➡ What's your story on the Web?
            ➡ What do you bring to the party?
            ➡ Find your emotional content
            ➡ Make the connection




3/13/2010                 Introduction to the Social Web   www.ChaosToClarity.com
Logistics to Consider



        ➡ Mobile or desktop
        ➡ Time available
        ➡ Your current skill level
        ➡ Time and headspace for
          learning
        ➡ Outsourcing


3/13/2010               Introduction to the Social Web   www.ChaosToClarity.com
Getting Started
Navigating Social Networks



                                                                     Navigation

        ➡ Social Networks are




                                                                                         Navigation
                                                        Navigation
          websites
        ➡ Navigation can usually be
          found on the outer edges

                                                                     Navigation



3/13/2010              Introduction to the Social Web                             www.ChaosToClarity.com
Get to Know the Big 3 Sites


            ➡ Profile descriptions
            ➡ Communication settings
              (except twitter)
            ➡ Notification settings
            ➡ Privacy settings
            ➡ Help & FAQs


3/13/2010                   Introduction to the Social Web   www.ChaosToClarity.com
Do’s


        ➡ If you use the social web professionally
            ‣ Put up a current picture
            ‣ Choose understandable user names
        ➡ Enjoy the conversation
        ➡ Add something of value
        ➡ Adjust your settings over time as you get
          more comfortable


3/13/2010                 Introduction to the Social Web   www.ChaosToClarity.com
Don’t’s


        ➡ Don’t be an ass
        ➡ Don’t break the site’s rules
        ➡ Don’t be out ONLY for yourself
        ➡ Don’t insult your reader/watcher/listener
          with shoddy presentation
        ➡ Don’t get mad when someone wants to
          connect with you


3/13/2010               Introduction to the Social Web   www.ChaosToClarity.com
Getting Comfortable & Learning More


        ➡ Learn about a site from others (like
          commoncraft or Chaos To Clarity)
        ➡ Ask Google your “how-to” questions
        ➡ Explore the site’s help section
        ➡ Read the company’s blog
        ➡ Check out the FAQs
        ➡ Watch demonstration videos

3/13/2010                Introduction to the Social Web   www.ChaosToClarity.com
Twitter
What is Twitter?


        ➡ Service that allows you to
          send short messages (140
          characters) to other users
        ➡ You can send messages
          from your computer or
          mobile device
        ➡ An open network—anyone
          can see your messages


3/13/2010               Introduction to the Social Web   www.ChaosToClarity.com
What can I do with Twitter?

        ➡ Establish your expertise by providing
          useful resources and info (links)
        ➡ Find job leads or meet people that
          can help
        ➡ Connect with clients, prospects &
          potential partners
        ➡ Connect with old friends ones or
          make new ones
        ➡ Read the news
3/13/2010              Introduction to the Social Web   www.ChaosToClarity.com
Messages (Tweets)
Facebook®
What is Facebook?


        ➡ Service that allows you to share
          content (messages, video &
          images) with other users
        ➡ You can send messages from your
          computer or mobile device
        ➡ A closed network—you have to
          give people permission to see your
          content


3/13/2010               Introduction to the Social Web   www.ChaosToClarity.com
What can I do with Facebook?

        ➡ Establish your expertise by
          providing useful resources and info
        ➡ Find job leads or meet people that
          can help
        ➡ Connect with clients, prospects &
          potential partners
        ➡ Connect with old friends ones or
          make new ones
        ➡ You can chat live with connections
3/13/2010              Introduction to the Social Web   www.ChaosToClarity.com
Messages
(updates)
LinkedIn®
What is LinkedIn?


        ➡ A professional networking service
        ➡ Allows you to share your
          professional profile online
        ➡ Allows you to send messages to
          other LinkedIn users
        ➡ A closed network—you have to give
          individuals permission to see your
          content

3/13/2010               Introduction to the Social Web   www.ChaosToClarity.com
What can I do with LinkedIn?



        ➡ Establish your expertise by
          providing useful resources and
          info
        ➡ Find job leads or meet people
          that can help
        ➡ Connect with clients, prospects
          & potential partners


3/13/2010              Introduction to the Social Web   www.ChaosToClarity.com
Profile
Tools for Mac Users


        ➡ Apimac Timer
            ‣ to help manage (limit) your social networking time
        ➡ Fluid
            ‣ “create a Site Specific Browser (SSB) out of any
              website or web application, effectively turning your
              favorite web apps into desktop apps”

        ➡ MacBreakZ
            ‣ Take stretching breaks to promote healthy
              computer habits


3/13/2010                   Introduction to the Social Web           www.ChaosToClarity.com
Don’t Forget Your Privacy

            ➡ Review your privacy settings on all social
              networks quarterly, or whenever you get a
              notice of privacy changes
            ➡ Need help? Watch these free videos on
              our blog:
              ‣ Get started! LinkedIn® Job Seekers and
                Professionals Part 1
              ‣ Take Control of Your Twitter Privacy
              ‣ Facebook’s New Privacy Settings
              ‣ Warning! Your Facebook Fan Page List isn’t Private


3/13/2010                   Introduction to the Social Web           www.ChaosToClarity.com
We’ll Get You Where You Need to Go


        ➡ Work with a technologist and an educator
        ➡ Move through information noise
        ➡ Our knowledge base is theoretical
          and experiential
        ➡ We don’t babble, bore, or confuse
        ➡ We act as advocates and guides


3/13/2010               Introduction to the Social Web   www.ChaosToClarity.com
Learning Opportunities

            Twitter for Business 101
            Recording

            Twitter for Business 201
            Tuesday, March 16, 2010 4-5pm (ET)
            Facebook for Business 101
            Thursday, March 18, 2010 4-5pm (ET)
            Facebook for Business 201
            Thursday, March 25, 2010 4-5pm (ET)
            Social Media & Social Networking for Writers and Creatives
            Saturday, March 27, 2010 9am-4:30pm (ET)


3/13/2010                     Introduction to the Social Web         www.ChaosToClarity.com
Connect with Us


            Become a fan

            See what we’re tweeting

            Watch our how-to videos

            Visit our blog



3/13/2010        Introduction to the Social Web   www.ChaosToClarity.com

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Intro To The Social Web

  • 1. Introduction to the Social Web March 13, 2010 http://www.ChaosToClarity.com/ ©2009, 2010 Chaos To Clarity LLC. Chaos To Clarity, Success in a Digital World, Digital Success and the Chaos To Clarity logo are trademarks of Chaos To Clarity LLC.
  • 2. What We Do ➡ Websites, Blogs & Facebook Fan Pages ➡ Social Networking & Media Classes ➡ In-person & Online Customized Coaching ➡ Group Learning & Interactive Talks 3/13/2010 Introduction to the Social Web www.ChaosToClarity.com
  • 3. Meet the Team Jo Golden, MS, PhD, specializes in education, communication, and moving through conflict around learning and change in the digital world. Jo believes in starting wherever you are and working with you to establish confidence, competence, and practical self-education strategies for the future. She brings over 12 years experience to supporting clients as a digital strategist and web content wrangler. Jo guides clients to develop compelling stories on the Web via websites, blogs, social networking, and social media. jogolden.com Tracey Holinka, MS, supports clients by teaching you how to make the most of computers and the Internet while getting your business or professional self online. She brings over 12 years experience to steering projects and providing advanced computer coaching, creating compelling Websites and blogs, as well as developing customized social networking automation processes for clients. Tracey believes that technology ought to be clarified by professionals, not cloaked in mystique to exclude everyone else. traceyholinka.com 3/13/2010 Introduction to the Social Web www.ChaosToClarity.com
  • 5. Social Networking ➡ It’s what people do to create community ➡ People get together, introduce others, talk about themselves, listen, and invite more folks ➡ Communities used to be local, now they are virtual (online) too ➡ Use the Web to create your own social networks with people around the world 3/13/2010 Introduction to the Social Web www.ChaosToClarity.com
  • 6. Social Media ➡ Lets you create and publish YOUR message and content ➡ Brings you other’s content so you can interact with it and with them ➡ Creates a many-to-many conversation ➡ Lets you get the info you want, in the moment, from the people you choose 3/13/2010 Introduction to the Social Web www.ChaosToClarity.com
  • 7. The Big 3 of the Social Web ➡ Facebook® - over 400 million active users (facebook) ➡ LinkedIn® - over 50 million users (LinkedIn blog) ➡ Twitter - 10 to 15 million active users (ComputerWorld) 3/13/2010 Introduction to the Social Web www.ChaosToClarity.com
  • 8. What Can the Social Web Do for Me? ➡ Assist with a job search ➡ Help you grow your business ➡ Connect with friends & family ➡ Gives you a soapbox ➡ Provides entertainment ➡ Brings you information 3/13/2010 Introduction to the Social Web www.ChaosToClarity.com
  • 10. Goals ➡ What are you trying to accomplish with your web presence? ➡ What level of visibility do you expect from your web presence efforts? 3/13/2010 Introduction to the Social Web www.ChaosToClarity.com
  • 11. Target Audience ➡ Who are you trying to reach on the Web? ➡ Clients? ➡ Partners? ➡ Employers? ➡ Competitors? 3/13/2010 Introduction to the Social Web www.ChaosToClarity.com
  • 12. Get to Know Your Market ➡ What’s going on in your market? ➡ Which social networking sites are hot? ➡ Which ones can you use effectively? 3/13/2010 Introduction to the Social Web www.ChaosToClarity.com
  • 13. Story ➡ What's your story on the Web? ➡ What do you bring to the party? ➡ Find your emotional content ➡ Make the connection 3/13/2010 Introduction to the Social Web www.ChaosToClarity.com
  • 14. Logistics to Consider ➡ Mobile or desktop ➡ Time available ➡ Your current skill level ➡ Time and headspace for learning ➡ Outsourcing 3/13/2010 Introduction to the Social Web www.ChaosToClarity.com
  • 16. Navigating Social Networks Navigation ➡ Social Networks are Navigation Navigation websites ➡ Navigation can usually be found on the outer edges Navigation 3/13/2010 Introduction to the Social Web www.ChaosToClarity.com
  • 17. Get to Know the Big 3 Sites ➡ Profile descriptions ➡ Communication settings (except twitter) ➡ Notification settings ➡ Privacy settings ➡ Help & FAQs 3/13/2010 Introduction to the Social Web www.ChaosToClarity.com
  • 18. Do’s ➡ If you use the social web professionally ‣ Put up a current picture ‣ Choose understandable user names ➡ Enjoy the conversation ➡ Add something of value ➡ Adjust your settings over time as you get more comfortable 3/13/2010 Introduction to the Social Web www.ChaosToClarity.com
  • 19. Don’t’s ➡ Don’t be an ass ➡ Don’t break the site’s rules ➡ Don’t be out ONLY for yourself ➡ Don’t insult your reader/watcher/listener with shoddy presentation ➡ Don’t get mad when someone wants to connect with you 3/13/2010 Introduction to the Social Web www.ChaosToClarity.com
  • 20. Getting Comfortable & Learning More ➡ Learn about a site from others (like commoncraft or Chaos To Clarity) ➡ Ask Google your “how-to” questions ➡ Explore the site’s help section ➡ Read the company’s blog ➡ Check out the FAQs ➡ Watch demonstration videos 3/13/2010 Introduction to the Social Web www.ChaosToClarity.com
  • 22. What is Twitter? ➡ Service that allows you to send short messages (140 characters) to other users ➡ You can send messages from your computer or mobile device ➡ An open network—anyone can see your messages 3/13/2010 Introduction to the Social Web www.ChaosToClarity.com
  • 23. What can I do with Twitter? ➡ Establish your expertise by providing useful resources and info (links) ➡ Find job leads or meet people that can help ➡ Connect with clients, prospects & potential partners ➡ Connect with old friends ones or make new ones ➡ Read the news 3/13/2010 Introduction to the Social Web www.ChaosToClarity.com
  • 26. What is Facebook? ➡ Service that allows you to share content (messages, video & images) with other users ➡ You can send messages from your computer or mobile device ➡ A closed network—you have to give people permission to see your content 3/13/2010 Introduction to the Social Web www.ChaosToClarity.com
  • 27. What can I do with Facebook? ➡ Establish your expertise by providing useful resources and info ➡ Find job leads or meet people that can help ➡ Connect with clients, prospects & potential partners ➡ Connect with old friends ones or make new ones ➡ You can chat live with connections 3/13/2010 Introduction to the Social Web www.ChaosToClarity.com
  • 30. What is LinkedIn? ➡ A professional networking service ➡ Allows you to share your professional profile online ➡ Allows you to send messages to other LinkedIn users ➡ A closed network—you have to give individuals permission to see your content 3/13/2010 Introduction to the Social Web www.ChaosToClarity.com
  • 31. What can I do with LinkedIn? ➡ Establish your expertise by providing useful resources and info ➡ Find job leads or meet people that can help ➡ Connect with clients, prospects & potential partners 3/13/2010 Introduction to the Social Web www.ChaosToClarity.com
  • 33. Tools for Mac Users ➡ Apimac Timer ‣ to help manage (limit) your social networking time ➡ Fluid ‣ “create a Site Specific Browser (SSB) out of any website or web application, effectively turning your favorite web apps into desktop apps” ➡ MacBreakZ ‣ Take stretching breaks to promote healthy computer habits 3/13/2010 Introduction to the Social Web www.ChaosToClarity.com
  • 34. Don’t Forget Your Privacy ➡ Review your privacy settings on all social networks quarterly, or whenever you get a notice of privacy changes ➡ Need help? Watch these free videos on our blog: ‣ Get started! LinkedIn® Job Seekers and Professionals Part 1 ‣ Take Control of Your Twitter Privacy ‣ Facebook’s New Privacy Settings ‣ Warning! Your Facebook Fan Page List isn’t Private 3/13/2010 Introduction to the Social Web www.ChaosToClarity.com
  • 35. We’ll Get You Where You Need to Go ➡ Work with a technologist and an educator ➡ Move through information noise ➡ Our knowledge base is theoretical and experiential ➡ We don’t babble, bore, or confuse ➡ We act as advocates and guides 3/13/2010 Introduction to the Social Web www.ChaosToClarity.com
  • 36. Learning Opportunities Twitter for Business 101 Recording Twitter for Business 201 Tuesday, March 16, 2010 4-5pm (ET) Facebook for Business 101 Thursday, March 18, 2010 4-5pm (ET) Facebook for Business 201 Thursday, March 25, 2010 4-5pm (ET) Social Media & Social Networking for Writers and Creatives Saturday, March 27, 2010 9am-4:30pm (ET) 3/13/2010 Introduction to the Social Web www.ChaosToClarity.com
  • 37. Connect with Us Become a fan See what we’re tweeting Watch our how-to videos Visit our blog 3/13/2010 Introduction to the Social Web www.ChaosToClarity.com