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DESIGNING
MINDS
ANXIOUS
FOR
CHARLOTTE BRETON SCHREINER
https://charlottebretonsch.com | @bretonsch
DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
I am not talking on behalf of .
DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
Anxiety
DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
Anxiety is a feeling of worry, nervousness, or unease about
something with an uncertain outcome.
DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
40 million adults in the USA
DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
5 most common anxiety disorders
DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
7.7 million adults (3.5%) in USA
Post-traumatic stress disorder (PTSD) caused by very
stressful, frightening or distressing events.
DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
19 million adults (8.7%) in USA
Specific phobia is an overwhelming fear of an object, place,
situation, feeling or animal.
DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
15 million adults (6.8%) is USA
Social anxiety (SAD) is more than shyness. It's an intense fear of
social situations.
DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
6 million adults (2.7%) in USA
Panic Disorder is an anxiety disorder where you regularly
have sudden attacks of panic or fear.
DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
6.8 million adults (3.1%) in USA or 5% in UK
Generalised Anxiety Disorder (GAD) causes you to feel anxious
about a wide range of situations and issues, rather than one
specific event. 
DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
Disability
DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
A disability is a physical or mental condition that limits a
person's movements, senses, or activities.
DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
What is normal for most people is not normal for all people.
DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
A disability is a physical or mental condition.
DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
Anxiety
DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
Of the 6.8 million people who suffer from Generalised Anxiety
Disorder (GAD), only 43% receive treatment.
Generalised Anxiety Disorder (GAD)
6.8m (3.1%) in USA
43% receive treatment
DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
Anxiety
Suffering from an
anxiety disorder
Unemployed
and struggling
to find a job
Interviewing for
her dream job
DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
Have you ever felt anxious before, during or after a job
interview?
DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
Design
DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
People don’t have to suffer from an anxiety disorder to feel
anxious in specific situations.
DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
Most people are anxious when it comes to sharing personal
sensitive information online.
DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
3 tips to design stress-free experiences
DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
1 Remove space for interpretation
DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
2 Make room for mistakes
DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
- Make room for mistakes
DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
3 Be transparent
DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
THANKS
CHARLOTTE BRETON SCHREINER
https://charlottebretonsch.com | @bretonsch

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Designing for anxious minds

  • 2. DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch I am not talking on behalf of .
  • 3. DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch Anxiety
  • 4. DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch Anxiety is a feeling of worry, nervousness, or unease about something with an uncertain outcome.
  • 5. DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch 40 million adults in the USA
  • 6. DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch 5 most common anxiety disorders
  • 7. DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch 7.7 million adults (3.5%) in USA Post-traumatic stress disorder (PTSD) caused by very stressful, frightening or distressing events.
  • 8. DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch 19 million adults (8.7%) in USA Specific phobia is an overwhelming fear of an object, place, situation, feeling or animal.
  • 9. DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch 15 million adults (6.8%) is USA Social anxiety (SAD) is more than shyness. It's an intense fear of social situations.
  • 10. DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch 6 million adults (2.7%) in USA Panic Disorder is an anxiety disorder where you regularly have sudden attacks of panic or fear.
  • 11. DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch 6.8 million adults (3.1%) in USA or 5% in UK Generalised Anxiety Disorder (GAD) causes you to feel anxious about a wide range of situations and issues, rather than one specific event. 
  • 12. DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch Disability
  • 13. DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch A disability is a physical or mental condition that limits a person's movements, senses, or activities.
  • 14. DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch What is normal for most people is not normal for all people.
  • 15.
  • 16.
  • 17.
  • 18. DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch A disability is a physical or mental condition.
  • 19. DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch Anxiety
  • 20. DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch Of the 6.8 million people who suffer from Generalised Anxiety Disorder (GAD), only 43% receive treatment. Generalised Anxiety Disorder (GAD) 6.8m (3.1%) in USA 43% receive treatment
  • 21. DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch Anxiety Suffering from an anxiety disorder Unemployed and struggling to find a job Interviewing for her dream job
  • 22. DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch Have you ever felt anxious before, during or after a job interview?
  • 23. DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch Design
  • 24. DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch People don’t have to suffer from an anxiety disorder to feel anxious in specific situations.
  • 25. DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch Most people are anxious when it comes to sharing personal sensitive information online.
  • 26. DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch 3 tips to design stress-free experiences
  • 27. DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch 1 Remove space for interpretation
  • 28. DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
  • 29. DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
  • 30. DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch 2 Make room for mistakes
  • 31. DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch
  • 32. DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch - Make room for mistakes
  • 33. DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch 3 Be transparent
  • 34. DESIGNING FOR ANXIOUS MINDS | CHARLOTTE BRETON SCHREINER | @bretonsch