We are a Hospitality consultancy company based in Thailand, with offices in Phuket and Samui. We offer mainly two types of services, SALES REPRESENTATION and OPERATIONAL SUPPORT to Independent Hotels and Resorts.
2. What is LHM Asia ?
LHM Asia is Thailand’s leading hospitality management consultancy company providing services
and advice for the luxury hotel, leisure and tourism sector.
With a combined experience of 15 years within luxury and boutique hospitality,
the LHM Asia management team is dedicated to enhancing your product and
profitability through its comprehensive professional management services.
Whether you are an investor, owner, or a manager of branded property,
a one-of-a-kind boutique resort, or a restaurant, LHM Asia is the solution to your success
The company’s mission is to deliver the best financial results, and a commitment
to manage our clients’ assets as if they were our own.
Our small size affords our team the opportunity to focus on each hotel’s individual
markets and needs, and apply our core principles in always
delivering tangible and efficient solutions at an affordable cost.
Mission Statement
3. What is LHM Asia ?
LHM Asia has a client list of more than 50 leading luxury hotels, resorts, restaurants and
hospitality-focused organizations, and a proven track record for exceeding client expectations.
With offices in Phuket and Koh Samui, the LHM Asia team can provide the personalised service
and professionalism required to ensure that your property achieves its full potential within
Thailand’s increasingly competitive hospitality industry.
LHM Asia’s comprehensive range of services can include:
• Project development and Pre-opening assistance
• Helping your hotel maximize its optimal revenue potential
• Getting your hotel on track at a price you can afford
• Ensuring accountability and efficiency across all administrative departments
• Instructing and mentoring your team to maximize performance
• Develop and increase sales production via OTA and wholesales travel agents
• HR support to find the right candidate for the right position
• F&B Management and concept creation
• Training and coaching for different departments
• PR & Marketing solutions
• Supply Exclusive & Luxury products
4. Meet the Team
CEO - Managing Partner LHM Asia
A Hotel Management graduate from the prestigious École Hôtelière de
Lausanne in Switzerland, Jorge began his career in hospitality as a
management trainee at Le Meridien Phuket Beach Resort. Returning to
his native Switzerland, he was part of the organising team for Expo 02,
the 6th Swiss national exposition, before working for Nestle S.A on the
development of Nespresso .
Jorge returned to Thailand as F&B Director for the renowned Kata Group.
He has also worked for SILK & Andara Resort & Villas, and led the opening
team of Cape Sienna as F&B Sales & Marketing Manager. Jorge went on to
open his own company, Internships & Events Thailand, with Co-Founder and
Jorge A. De la Torre Koch
owner of Class Act Media, The Phuket News Newspaper, 89.5 Radio and The Phuket News TV. Internships
& Events Thailand was appointed by TAT & TCEB to organize the Asian Hospitality & Travel Show. In 2013,
he was worked for Maikhao Dream Resorts as Group F&B Director, and was quickly promoted to EAM
Manager/Acting GM.
In 2013, Jorge founded LHM Asia which benefits from his strengths in marketing,
public relations, F&B, events management, recruitment, internships, Spa
Management and smart Hospitality solution sales.
5. Francois holds a Bachelor’s Degree in Hotel Management & Marketing. His
experience within hospitality ranges from front office to F&B, and sales
management for international brands such as Moevenpick, Louvres Hotel,
Ramada, Best Western.
After working in France and Switzerland, he moved to Thailand to take charge
of online Sales & Marketing for Ramada and Best Western, before accepting a
position as General Manager for a 5 star hotel on the island. To make the most
of his expertise and to meet an increasing demand for professional
consultancy within the hospitality sector, Francois co-founded LHM Asia.
Francois X. Miel
CEO - Managing Partner LHM Asia
With expertise in online and offline sales¸ Francois can help attract tour operators and travel agents for clients,
provides market analysis, establishes sales strategies, and improves yield and revenue management.
Meet the Team
6. Christian career in hospitality spans more than two decades. Fluent in five languages
and with a love of travel, the Swiss-Finnish national’s career began with an internship
at Eden au Lac, a small luxury hotel in the lakeside town of Montreux, Switzerland. It
was during this influential year that Christian discovered his passion for hospitality.
He went on to study at the prestigious École Hôtelière de Lausanne and in 1999 was
awarded a Bachelor’s Degree in International Hospitality Management.
Christian’s varied and challenging career has taken him around the world, working in
countries as diverse as Venezuela and Switzerland. For the past 15 years he has
worked in Thailand, nine of which have been with the renowned French hotel group,
AccorHotels. Positions have included leading pre-opening teams, and as Hotel
Manager at luxurious properties such as the Sofitel Centara Grand Resort & Villas,
Hua Hin, and the Sofitel Bangkok Sukhumvit. Prior to joining LHM Asia, Christian was
General Manager at Sofitel Phokeethra Krabi Golf & Spa Resort.
Christian is a valuable asset to LHM Asia. His proven international experience of managing luxury properties, from the
day to day running of the hotel to project planning and implementation, has given him valuable insight into the
challenges and rewards working within the hospitality industry. Having worked in Thailand for 15 years, Christian also
has the unique advantage of understanding the local business environment and culture which is key to success for any
business enterprise.
CEO / Managing Partner LHM Asia
Christian Schlegel
Meet the Team
7. Gilbert Melki
And our dedicated Thai team of admin officers, sales, PR, Marketing, recruiters,
graphic designers, IT programmers, web programmer and analyzers, accountants, etc.
Meet the Team
IT and Marketing Guru
Based in South East Asia for many years, Gilbert has more than two decades of
experience providing IT and Marketing expertise to numerous high profile
clients.
In 2012, he founded “Melki.biz Consulting” to offer IT consulting and web
design services in Phuket. A valuable partner in the company, Gilbert is the
LHM Asia Online Marketing Manager and IT Guru.
8. Our experience at your service!
Our Managing Partners are personally committed in delivering the services necessary for
the success of your business.
Together, we have over 50 years experience working in senior positions with some of the world's
leading hospitality companies. Here's some of the international brands that have benefited
from our expertise.
In this link you can find a complete list of our previous and present Clients & Partners.
INTERNATIONAL BRANDS:
LOCAL BRANDS:
9. OUR SALES
ONLINE CHANNELS
The LHM Asia sales team can help your property achieve its targets by
increasing production and visibility through channels such as online travel
agents and social media.
With our targeted support you can expect:
• Increase your online presence through search engine optimisation
and other online marketing tools.
• Take over your existing online travel agent management and register
your property with new agents specific to key feeder markets.
• Analyse the market in your location and guide you to create or
optimize the rate structure.
• Benefit from clear reports and statistics to help you determine your
clients’ strengths and weakness in the market.
• Sell your property at the right time and at best rate
10. OFFLINE CHANNELS (Traditional Tour Operators)
LHM Asia uses its extensive network of partners, tour operators and travel
agents to help you get more from your offline channels and increase
occupancy.
OUR SALES
The LHM Asia offline sales team can:
• Create or modify standard contract rates.
• Make multiple sales calls and secure the support from Key Agents
operating in your hotel location.
• Present your property to our majors agents.
• Organize inspections
• Conduct monthly follow-ups with all agents including sales meetings in
Bangkok.
• Supply monthly reports of sales calls, market trends, production, flight
arrivals.
• Attend tourism trade shows on your behalf.
11. Services
Property Management
LHM Asia can provide comprehensive and tailor made
consultancy solutions for small and medium size properties.
Our competencies encompasses a range services, from
operational reviews, to accounting audits or managing your
hotel sales activities, just to name a few.
With experience managing a diverse portfolio of brands, we
have built a reputation for implementing quality systems and
standards, and improving operational efficiency.
Exceptional service, attention to detail and proficiency in
staffing, product sourcing, accounting, marketing, and owner
relationship has made us the choice of discerning investors and
franchise owners looking to maximize their asset value.
12. Services
Outsourced CFO/ Business advisory
• Legal and tax advices for startup
• Company and tax registration
• Acquiring of operating Licenses (i.e. Hotel license)
• Application to Thai Board of Investment (BOI)
• Mergers and acquisition
• Company liquidation
• Overall management of financial affairs of SME’s
• Advisory services to business owners
• Wide range business services
• Financial and tax advice
• Cash flow management
• Reviewing and guiding accounting staff
Structuring and registration of business
13. Services
• Strategic tax planning and advice
• Monthly and annual tax compliance (corporate tax,
VAT, withholding tax and personal income tax)
• Manage corporate tax refund claims and VAT claims
for clients
• Handle tax investigations for clients
• Advice on transfer pricing
• Tax advice for property developers
Finance and management of accounting services
Audit Services
• Statutory audit
• International group reporting packages
• Financial due diligence
• Internal audit and review
• Financial health check
14. Services
Internships
With our extensive experience since years in the internships recruitment,
LHM Asia can assist hotels in finding international management interns
from the across the best International Hotel management schools.
Human Resources, recruitment
Through its extensive contacts within the hospitality industry, LHM
Asia can find and train the right candidate for your business.
• www.thaihoteljob.com
• www.thaihotelstaff.com
• www.JobSouthThailand.com
• www.phuketjob.in.th
• www.krabijob.in.th
• www.restaurantjob.in.th
• www.hospitality.in.th
LHM Asia collaborates with the most powerful Thai Hospitality
job recruitment search engines:
15. Services
Training & Coaching
LHM Asia offers training programmes ranging from entry level
staffing through to management and senior management
level.
Focusing on improving a wide range of skills, our training
programmes are designed to help create staff confidence,
and improve their knowledge in the hospitality and its
services.
Our training programmes include:
• F&B training - 7 modules
• Kitchen training, including HACCP and best practice
• Bar, wine and cocktail knowledge
• Front Office and guests relations training
• Housekeeping training
• Sales & Marketing
• Revenue and yield management
16. Services
Spa Consulting and Spa Management
Our Executives specialize in the design, development, and operation of spas,
and wellness Resorts, providing the full spectrum of spa consultancy
services. From feasibility study, through planning and design of the facility, our
expertise continues with the operational program implementation, and all the
way through to on-going supervision or management.
Clients have the option to contract for the complete service or a selected
element of service. We are committed to creating a unique spa & wellness
environment delivering extraordinary sensory and service experiences for
guests.
Having worked in both Europe & Asia Pacific, they were key players in the
establishment and early operation of Chiva-Som International Health Resort,
and have subsequently actively contributed in assisting to build a name for
Thailand as the Spa capital of Asia. Ongoing roles as industry educators and
ambassadors of the Thai Spa industry are all further testament to their
commitment to the industry.
17. Smart Hospitality Solutions & Reseller for Luxury Products
Our smart hospitality solutions and luxury products include:
• Cell Fresh Net – a revolutionary air conditioners energy saving system
with than 20% in consumption, a green product purify the air
• Liquid sound & Invisible sound
• Thailand Panama hats, Genuine & Original Hat from Ecuador
• Truffles and exclusive delis from Italy
• Sapo Game Asia, entertainment for Hotels
Services
PR & Marketing
LHM Asia can assist in creating brand awareness, product repositioning
through the support of professional website designers, content writers,
professional photographers and effective media planning. With the
additional support from our PR, social media and marketing teams, you
can be assured an effective online presence to help boost your profile.
F&B & Gastronomy
Our team of hospitality industry professionals, consultants and teachers
have an in-depth knowledge of hotel and restaurant gastronomy. Our
consultants have trained in the best Swiss, European, American, Australian
and Asian colleges and hotels and include restaurant owners, hotel
managers, experts sommeliers and wine connoisseurs, culinary school
graduates and executive chefs.