Christine Hemphill

inclusive design accessibility user research human centred design inclusive research inclusion user experience inclusion-led innovation open inclusion design canvas universal design inclusive innovation design for all immersive reality design neuro-diversity • cognitive diversity • disability customer experience quantitative research hcd open inclusion value based design agile process co-design user testing digital design digital inclusion inclusive insight age confident business disability confident business post-covid-19 design covid-19 insight adaptive design older consumer experience disability experience ux cx product design service design inclusive design process transport for all intelligent mobility connected and autonomous vehicles cav design value of inclusion designing for disability accessiblility xr design thinking wearables voice interfaces emerging technologies interaction design user assistance simplicity usability independent living inclusive banking assistive technology digital accessibility mobile banking inclusive branding autonomous vehicles designing for our future selves inclusive transport transportation ageing population mobility solutions wayfinding virtual reality signage sign design society sign design augmented reality mental health learns differently inclusive design • inclusive service • designing for difference • dementia • memory loss • aphasia • dyslexia • service design • inclusion • accessibility • • analytics data mixed methodology research qualitative research usability testing innovation open access research market value consumer insighht attitudinal research behavioural research