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Trust me – this is
important

Christof Braun
Manage Agile! Network
Successful enterprises must
transition to agile, networked,
living and learning organizations,
ready to adapt and change
quickly.
Leaders in such an organization
can no longer trust in power
but must rely on the power of
trust.
Self-organized teams are a
corner stone of modern
organizations.
Only in a trustful relationship will
delegation of decision making
work.
What is trust?

Two definitions are relevant to
this discussion.
Trust is the believe by the trustor
that the trustee is capable of
delivering on a promise.
Trust is the believe by the trustor
that the trustee is honest and fair
and will not exploit the trustor's
vulnerability.
Trust is declining

“Most people can be trusted”
But trust still works!
A Panera Bread restaurant, where
you decide how much you pay.
I trust orders on handshake – no
contract required – never had
problems.
Four trust relationships in an
organization
1. The leader trusts her team
Four trust relationships in an
organization
2. The team trusts the leader
Four trust relationships in an
organization
3. The team members trust each
other.
Four trust relationships in an
organization
4. The leader trusts herself.
Giving trust is taking a risk.

Trying to reduce the risk means
reducing the trust.
How can trust grow?

Transparency – Dare to bare.
How can trust grow?

Strong personal connection know each other.
How can trust grow?
Practice what you preach
and
Lead by example.
What if it fails?

Don't punish everyone with
increased control.
Consider it an investment – learn
from it.
But unfair behavior still needs
consequences.
A trust culture can grow.
If you start with trust and stick
with it, others will follow.
So – take the plunge, do not be
afraid to risk it.

Trust yourself to
trust!

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