Highlights from a Connected Futures Podcast with Tom Davenport Connected Futures brings together experts, analysts, and thought leaders to help inform and engage business leaders like you. Here you will read, hear, and see insights focused on the intersection of business, technology, and people. Explore market shifts and case studies to challenge your thinking. Discover ways to make the most of your resources. Learn how you can innovate now to address the changing needs of your customers. Being ready for the future is critical to business success. Cisco is the platform for digital transformation. Connected Futures is your guide.

1. connectedfuturesmag.com
Smart Machines:
Helping Humans or Killing Jobs?
A conversation with Tom Davenport,
co-author Only Humans Need Apply: Winners
and Losers in the Age of Smart Machines
Podcast

2. connectedfuturesmag.comconnectedfuturesmag.com
Augmentation, not automation
Tasks, not jobs and skills, are the issue.
Artificial intelligence and cognitive technologies
take over certain tasks within jobs. They rarely
take entire jobs.
ConnectedFuturesMag.com
EXECUTIVE INSIGHTS

3. connectedfuturesmag.com
As more tasks are taken over by
cognitive technologies, the human
workforce will decrease by 10%-
15%
… but the productivity of those remaining
individuals will be enhanced.
Since entry-level tasks are most targeted for
automation, those jobs will most be affected.
ConnectedFuturesMag.com
EXECUTIVE INSIGHTS

4. connectedfuturesmag.com
To prepare, executives should
commit to augmentation, not
automation
The goal of adding smart machines to the
workforce is not to get rid of people, but to
make their jobs better
Rather than feel threatened, workers should
find innovative ways to use smart machines in
their jobs.
ConnectedFuturesMag.com
EXECUTIVE INSIGHTS

5. connectedfuturesmag.comconnectedfuturesmag.comConnectedFuturesMag.com
EXECUTIVE INSIGHTS
Where do you suffer from
bottlenecks? Where do you need to
increase productivity? Where do you
need to make faster decisions?
These are the areas of your
business that will benefit
from cognitive technologies.

6. connectedfuturesmag.com
Become friends with the machines
Workers that extend their skills and
abilities to add value to smart
machines will have the most job
security.
The key for knowledge workers is
to augment machines, and allow
machines to augment them —
rather than be fully replaced.
connectedfuturesmag.comConnectedFuturesMag.com
EXECUTIVE INSIGHTS

7. connectedfuturesmag.comconnectedfuturesmag.comConnectedFuturesMag.com
EXECUTIVE INSIGHTS
Listen to the entire conversation now:
connectedfuturesmag.com/Podcasts/
ConnectedFuturesMag.com