SlideShare a Scribd company logo
1 of 41
CRUISE SALES AND
MANAGEMENT
INTRoDUCTIoN To
CRUISE MANAGEMENT
Definitions and Beginnings….
Cruise- is a vacation by ship.
This excludes traveling by
water for purely business
purposes sailing to one’s
own small pleasure craft, or
travel on a vessel for
primarily transportational
purposes.
Definitions and
Beginnings….
Cruise- is primarily a leisure
vacation experience, with the
ship’s staff doing all the work.
Definitions and
Beginnings….
Herodotus- traveled aboard just to
experience the far flung ports
- during his sailing he compiled a list
of the most interesting manmade
things he saw (The Seven
Wonders of the Ancient World)
Definitions and
Beginnings….
• The
Pyramids-
Giza, Egypt
Definitions and
Beginnings….
• The
Hanging
gardens of
Babylon-
Baghdad,
Iraq
Definitions and
Beginnings….
• The
Statue of
Zeus at
Olympia-
Greece
Definitions and
Beginnings….
The Temple
of Diana of
Ephesus-
Greece
Definitions and
Beginnings….
• The
Mausoleum-
Helicarnass
us, Turkey
Definitions and
Beginnings….
The Colossus-
Rhodes
Definitions and
Beginnings….
• The
Pharaohs
Light House-
Alexandria,
Egypt
The Arrival of Leisure
Sailing
• In the 1800s, shipping companies
rediscovered that they could
increase their profits by booking
passengers aboard their merchant
ships. A few of these travelers
were wealthy patrons looking for
adventure in faraway lands.
The Arrival of Leisure
Sailing
• STEAMSHIP- primarily purposes
was to transport people but not
cargo.
- Technology helped make it
possible, as wooden ships with
sails were replaced by steel-hulled
vessels that were driven by coal,
oil and steam-not wind
The Arrival of Leisure
Sailing
• The Steamship era began in
1840- SIR SAMUEL
CUNARD pioneered the first
translantic-scheduled liner
trips.
The Luxury
Palaces
• World War I- most ocean-
crossing vessels were
converted into troop transport
ships. After the war they were
joined by a new generation of
ships: bigger, sleeker and
above all faster.
The Luxury
Palaces
• Speed became the most
important goal-BLUE RIBAND
was awarded regularly to
whichever ship could cross the
North Atlantic in the least
amount of time.
The Luxury Palaces
• 1920s to 1930s- ocean liners
did begin to provide more
entertainment, attract more of
the middle class and provide
much of the pampering were
associated with cruising.
The Luxury Palaces
• Ships continued to become
larger, with their costs often
subsidized by governments.
Nations used ocean liners
as symbols of their
prosperity, taste, might.
The Luxury
Palaces
• Queen Mary- now an attraction
in Long Beach, California- was
Britain’s Pride, while the
France-now the Norway- was
everything French
achievement could be.
The Birth of Contemporary
Cruising
Each year millions of travelers choose to
cruise:
• The cruise industry is the fastest
growing segment of the leisure travel
market. It has experienced
tremendous growth since 1970 at
more than one thousand percent-
according to CLIA- (a non-profit
association representing a 24 cruise
lines)
The Birth of Contemporary
Cruising
• This growth is expected to continue at
an average rate of 7.9% for the next
five years.
• 2002- cruise passengers reached 7M.
12 new ships were introduced to
accommodate more than 20,000
additional passengers.
• 2003- 14 more ships entered the
worldwide fleet to accommodate
30,000 passengers.
The Birth of Contemporary
Cruising
• 2006- the number of passengers
that can be accommodate
exceeds 260,000.
Ship Agenda can be:
• Round Trip or circle itinerary-
with the vessel leaving from and
returning to at the same port.
Example: a ship could sail from
Vancouver, head northward through
the Alaskan Inside Passage, turn back
at say, Skagway and return to
Vancouver (stopping at interesting
ports along the way.)
Ship Agenda can be:
• One way itinerary - the cruise
starts at one port, but finish at
another.
Example: A ship could leave
Vancouver, but finish its trip to
Anchorage.
Ship Agenda can be:
• Open jaw itinerary- when
an air itinerary features a
return from different city
than the one first flown to.
Ship Agenda can be:
• During the cruise, passengers experience
a wealth of onboard activities example:
meals, shows, contests, lounging at the
pool, which takes place primarily on AT
SEA DAYS (when the ship is traveling a
long distance without stopping at any
ports)
• ON PORT DAYS(usually the ship docks
early in the morning and leaves in the early
evening, passengers have the option of
going ashore or staying on the ship.)
Who Cruises and Why?
- Cruising is indeed a global
phenomenon.
a.Younger people prefer the 3-7 day
cruising
b.Older people- take cruises of
seven days or less.
c.The elderly usually join the round-
the-world cruises.
Cruise Prices
- Every cruise brochures spells out the
exact price for each sailing, as well as
what’s included and what’s not.
- The price basis is TWO or DOUBLE
OCCUPANCY- it’s per person, based
on two passengers to a room. Price
depends upon where the desired
stateroom “category” is located on the
ship
Cruise Prices
• Outside Staterooms (which have
windows) are generally more
expensive than inside or staterooms
(generally without windows)
• Large staterooms on a given ship are
usually more expensive than smaller
ones.
• Staterooms with balconies generally
cost more than those without.
Cruise Prices
• Outside staterooms
whose views are
obstructed (by lifeboat)
often cost less than those
with unobstructed views.
Other factors that affect
price:
• Booking 6-9 months or more in
advance usually yields a savings.
• A last minute sale when the ship isn’t
fully booked also results in lower
prices.
• To encourage early bookings or to
energize slow sales, cruise lines often
offer special promotional fares, such
as two-for-one price
Other factors that affect
price:
• If there’s third or fourth
person sharing the
stateroom, their per-person
price is often much less
than for the first and second
persons.
Roadblocks to Purchase
1. Cruises are too expensive
2. Cruises are boring
3. Cruises are only for older people
4. Cruises are stuffy and too formal
5. Cruises are too regimented
6. There’s not enough time in ports
7. The ship environment is too
confining
Roadblocks to Purchase
8. Aren’t you forced to socialize with
people?
9. Eating too much and put on weight
10. Are ships really shape?
11. Terrorism
12. It’s too far to fly to the airport
13. Passengers get sick
14. Don’t know enough about cruises

More Related Content

What's hot

The anatomy of a cruise ship (report)
The anatomy of a cruise ship (report)The anatomy of a cruise ship (report)
The anatomy of a cruise ship (report)Cheryn Glez Lusares
 
Cruise Tourism Marketing and Image Tormation
Cruise Tourism Marketing and Image TormationCruise Tourism Marketing and Image Tormation
Cruise Tourism Marketing and Image TormationFlatio
 
Transportation Sector - Tourism
Transportation Sector - TourismTransportation Sector - Tourism
Transportation Sector - TourismCris dela Peña
 
Principles of Tourism - Cruise Lines
Principles of Tourism - Cruise LinesPrinciples of Tourism - Cruise Lines
Principles of Tourism - Cruise LinesXyrene Reyes
 
CRUISE OPERATIONS MANAGEMENT
CRUISE OPERATIONS MANAGEMENTCRUISE OPERATIONS MANAGEMENT
CRUISE OPERATIONS MANAGEMENTYanne Evangelista
 
Transportation and travel management
Transportation and travel managementTransportation and travel management
Transportation and travel managementCynthia Islam
 
TOURISM PLANNING AND DEVELOPMENT
TOURISM PLANNING AND DEVELOPMENTTOURISM PLANNING AND DEVELOPMENT
TOURISM PLANNING AND DEVELOPMENTYanne Evangelista
 
The history of Tourism
The history of TourismThe history of Tourism
The history of TourismClarice Kangut
 
History of Tour Guiding.pptx
History of Tour Guiding.pptxHistory of Tour Guiding.pptx
History of Tour Guiding.pptxKeizoMaeTuppil
 
Cruise sales and management module 2
Cruise sales and management module 2Cruise sales and management module 2
Cruise sales and management module 2Carla Jane Armas
 
Historical development of Tour Guiding
Historical development of Tour Guiding Historical development of Tour Guiding
Historical development of Tour Guiding Monte Christo
 
Psychology of travel: Motivation of travel
Psychology of travel: Motivation of travelPsychology of travel: Motivation of travel
Psychology of travel: Motivation of travelJayvee Hijada II
 
Principles of Tourism Chapter 7
Principles of Tourism Chapter 7Principles of Tourism Chapter 7
Principles of Tourism Chapter 7Jercel Tumaque
 
Organizational Structure
Organizational StructureOrganizational Structure
Organizational StructurePat Cabangis
 
The tourism industry chapter 1
The tourism industry chapter 1The tourism industry chapter 1
The tourism industry chapter 1Ea Fatihah
 

What's hot (20)

Cruise tourism.
Cruise tourism.Cruise tourism.
Cruise tourism.
 
Tourism planning
Tourism  planningTourism  planning
Tourism planning
 
The anatomy of a cruise ship (report)
The anatomy of a cruise ship (report)The anatomy of a cruise ship (report)
The anatomy of a cruise ship (report)
 
Cruise Tourism Marketing and Image Tormation
Cruise Tourism Marketing and Image TormationCruise Tourism Marketing and Image Tormation
Cruise Tourism Marketing and Image Tormation
 
Transportation Sector - Tourism
Transportation Sector - TourismTransportation Sector - Tourism
Transportation Sector - Tourism
 
Principles of Tourism - Cruise Lines
Principles of Tourism - Cruise LinesPrinciples of Tourism - Cruise Lines
Principles of Tourism - Cruise Lines
 
CRUISE OPERATIONS MANAGEMENT
CRUISE OPERATIONS MANAGEMENTCRUISE OPERATIONS MANAGEMENT
CRUISE OPERATIONS MANAGEMENT
 
Transportation and travel management
Transportation and travel managementTransportation and travel management
Transportation and travel management
 
TOURISM PLANNING AND DEVELOPMENT
TOURISM PLANNING AND DEVELOPMENTTOURISM PLANNING AND DEVELOPMENT
TOURISM PLANNING AND DEVELOPMENT
 
The history of Tourism
The history of TourismThe history of Tourism
The history of Tourism
 
Chapter 1
Chapter 1Chapter 1
Chapter 1
 
History of Tour Guiding.pptx
History of Tour Guiding.pptxHistory of Tour Guiding.pptx
History of Tour Guiding.pptx
 
Cruise sales and management module 2
Cruise sales and management module 2Cruise sales and management module 2
Cruise sales and management module 2
 
Historical development of Tour Guiding
Historical development of Tour Guiding Historical development of Tour Guiding
Historical development of Tour Guiding
 
Trends and Issues in Tourism and Hospitality
Trends and Issues in Tourism and HospitalityTrends and Issues in Tourism and Hospitality
Trends and Issues in Tourism and Hospitality
 
Psychology of travel: Motivation of travel
Psychology of travel: Motivation of travelPsychology of travel: Motivation of travel
Psychology of travel: Motivation of travel
 
Principles of Tourism Chapter 7
Principles of Tourism Chapter 7Principles of Tourism Chapter 7
Principles of Tourism Chapter 7
 
Tour 1 midterm lesson
Tour 1 midterm lessonTour 1 midterm lesson
Tour 1 midterm lesson
 
Organizational Structure
Organizational StructureOrganizational Structure
Organizational Structure
 
The tourism industry chapter 1
The tourism industry chapter 1The tourism industry chapter 1
The tourism industry chapter 1
 

Viewers also liked

MULTICHANNEL STRATEGIES IN THE CRUISE SECTOR • Sebastian Mañana, Partner Axis...
MULTICHANNEL STRATEGIES IN THE CRUISE SECTOR • Sebastian Mañana, Partner Axis...MULTICHANNEL STRATEGIES IN THE CRUISE SECTOR • Sebastian Mañana, Partner Axis...
MULTICHANNEL STRATEGIES IN THE CRUISE SECTOR • Sebastian Mañana, Partner Axis...CruisesNews Media Group
 
Cruise sales and management module 2
Cruise sales and management module 2Cruise sales and management module 2
Cruise sales and management module 2Carla Jane Armas
 
CORPORATE COMMUNICATION - KEY TO SUCCESS • Miguel Angel Aguirre, General Mana...
CORPORATE COMMUNICATION - KEY TO SUCCESS • Miguel Angel Aguirre, General Mana...CORPORATE COMMUNICATION - KEY TO SUCCESS • Miguel Angel Aguirre, General Mana...
CORPORATE COMMUNICATION - KEY TO SUCCESS • Miguel Angel Aguirre, General Mana...CruisesNews Media Group
 
Harassment knowledge: www.chefqtrainer.blogspot.com
Harassment knowledge: www.chefqtrainer.blogspot.comHarassment knowledge: www.chefqtrainer.blogspot.com
Harassment knowledge: www.chefqtrainer.blogspot.comCulinary Training Program
 
Cruise sales and management module 2
Cruise sales and management module 2Cruise sales and management module 2
Cruise sales and management module 2Carla Jane Armas
 
Presentation on aida model.pptx nike
Presentation on aida model.pptx nikePresentation on aida model.pptx nike
Presentation on aida model.pptx nikenikesha97
 
Safe food handling: www.chefqtrainer.blogspot.com
Safe food handling: www.chefqtrainer.blogspot.comSafe food handling: www.chefqtrainer.blogspot.com
Safe food handling: www.chefqtrainer.blogspot.comCulinary Training Program
 

Viewers also liked (12)

Aida
Aida Aida
Aida
 
Cruise module2
Cruise module2Cruise module2
Cruise module2
 
MULTICHANNEL STRATEGIES IN THE CRUISE SECTOR • Sebastian Mañana, Partner Axis...
MULTICHANNEL STRATEGIES IN THE CRUISE SECTOR • Sebastian Mañana, Partner Axis...MULTICHANNEL STRATEGIES IN THE CRUISE SECTOR • Sebastian Mañana, Partner Axis...
MULTICHANNEL STRATEGIES IN THE CRUISE SECTOR • Sebastian Mañana, Partner Axis...
 
Cruise sales and management module 2
Cruise sales and management module 2Cruise sales and management module 2
Cruise sales and management module 2
 
CORPORATE COMMUNICATION - KEY TO SUCCESS • Miguel Angel Aguirre, General Mana...
CORPORATE COMMUNICATION - KEY TO SUCCESS • Miguel Angel Aguirre, General Mana...CORPORATE COMMUNICATION - KEY TO SUCCESS • Miguel Angel Aguirre, General Mana...
CORPORATE COMMUNICATION - KEY TO SUCCESS • Miguel Angel Aguirre, General Mana...
 
Andrew Balwin
Andrew BalwinAndrew Balwin
Andrew Balwin
 
Harassment knowledge: www.chefqtrainer.blogspot.com
Harassment knowledge: www.chefqtrainer.blogspot.comHarassment knowledge: www.chefqtrainer.blogspot.com
Harassment knowledge: www.chefqtrainer.blogspot.com
 
Cruise sales and management module 2
Cruise sales and management module 2Cruise sales and management module 2
Cruise sales and management module 2
 
Presentation on aida model.pptx nike
Presentation on aida model.pptx nikePresentation on aida model.pptx nike
Presentation on aida model.pptx nike
 
Cruise ships
Cruise shipsCruise ships
Cruise ships
 
Safe food handling: www.chefqtrainer.blogspot.com
Safe food handling: www.chefqtrainer.blogspot.comSafe food handling: www.chefqtrainer.blogspot.com
Safe food handling: www.chefqtrainer.blogspot.com
 
Aida presentation
Aida presentationAida presentation
Aida presentation
 

Similar to Cruise sales and management powerpoint

Top 16 Accessible Holland America Cruises in the Mediterranean
Top 16 Accessible Holland America Cruises in the MediterraneanTop 16 Accessible Holland America Cruises in the Mediterranean
Top 16 Accessible Holland America Cruises in the MediterraneanSage Traveling
 
Water transpo lecture
Water transpo lectureWater transpo lecture
Water transpo lectureMarion Rivera
 
Niche Cruise Marketing Alliance: NICHE Cruise Specialist Certification Program
Niche Cruise Marketing Alliance: NICHE Cruise Specialist Certification ProgramNiche Cruise Marketing Alliance: NICHE Cruise Specialist Certification Program
Niche Cruise Marketing Alliance: NICHE Cruise Specialist Certification ProgramPrice Media Consulting, Inc.
 
Career: A Shorex Career - a Visual Review 2015
Career: A Shorex Career - a Visual Review 2015Career: A Shorex Career - a Visual Review 2015
Career: A Shorex Career - a Visual Review 2015Jacob Lyngsøe
 
Cruise ships / Yolcu Gemileri
Cruise ships / Yolcu GemileriCruise ships / Yolcu Gemileri
Cruise ships / Yolcu GemileriMetehan Tosun
 
Cruceros Por el Mediterraneo 2010 - CELEBRITY
Cruceros Por el Mediterraneo 2010 - CELEBRITYCruceros Por el Mediterraneo 2010 - CELEBRITY
Cruceros Por el Mediterraneo 2010 - CELEBRITYCruceros Guca
 
Costa cruises ppt (1) (2)
Costa cruises ppt (1) (2)Costa cruises ppt (1) (2)
Costa cruises ppt (1) (2)Anu Pandey
 
Intro. to Cruise Ship.pdf
Intro. to Cruise Ship.pdfIntro. to Cruise Ship.pdf
Intro. to Cruise Ship.pdfssuseracd7e6
 
CRUISE TOURISM.pptx
CRUISE TOURISM.pptxCRUISE TOURISM.pptx
CRUISE TOURISM.pptxssuser6d87d6
 
Cheap cruises
Cheap cruisesCheap cruises
Cheap cruisesamesk1ng
 
Cruise ships-advantages-and-disadvantages
Cruise ships-advantages-and-disadvantagesCruise ships-advantages-and-disadvantages
Cruise ships-advantages-and-disadvantagesGeorge Harcau
 
My top 3 luxury cruise lines
My top 3 luxury cruise linesMy top 3 luxury cruise lines
My top 3 luxury cruise linesggurquhart
 

Similar to Cruise sales and management powerpoint (20)

Cruise industry
Cruise industryCruise industry
Cruise industry
 
Top 16 Accessible Holland America Cruises in the Mediterranean
Top 16 Accessible Holland America Cruises in the MediterraneanTop 16 Accessible Holland America Cruises in the Mediterranean
Top 16 Accessible Holland America Cruises in the Mediterranean
 
Water transpo lecture
Water transpo lectureWater transpo lecture
Water transpo lecture
 
Niche Cruise Marketing Alliance: NICHE Cruise Specialist Certification Program
Niche Cruise Marketing Alliance: NICHE Cruise Specialist Certification ProgramNiche Cruise Marketing Alliance: NICHE Cruise Specialist Certification Program
Niche Cruise Marketing Alliance: NICHE Cruise Specialist Certification Program
 
Career: A Shorex Career - a Visual Review 2015
Career: A Shorex Career - a Visual Review 2015Career: A Shorex Career - a Visual Review 2015
Career: A Shorex Career - a Visual Review 2015
 
Cruise ships / Yolcu Gemileri
Cruise ships / Yolcu GemileriCruise ships / Yolcu Gemileri
Cruise ships / Yolcu Gemileri
 
Tourism
TourismTourism
Tourism
 
Cruceros Por el Mediterraneo 2010 - CELEBRITY
Cruceros Por el Mediterraneo 2010 - CELEBRITYCruceros Por el Mediterraneo 2010 - CELEBRITY
Cruceros Por el Mediterraneo 2010 - CELEBRITY
 
Costa cruises ppt (1) (2)
Costa cruises ppt (1) (2)Costa cruises ppt (1) (2)
Costa cruises ppt (1) (2)
 
Intro. to Cruise Ship.pdf
Intro. to Cruise Ship.pdfIntro. to Cruise Ship.pdf
Intro. to Cruise Ship.pdf
 
Recreational Activities.pptx
Recreational Activities.pptxRecreational Activities.pptx
Recreational Activities.pptx
 
CRUISE TOURISM.pptx
CRUISE TOURISM.pptxCRUISE TOURISM.pptx
CRUISE TOURISM.pptx
 
Proposed Group Travel for 2013
Proposed Group Travel for 2013Proposed Group Travel for 2013
Proposed Group Travel for 2013
 
Module 4 unit8
Module 4 unit8Module 4 unit8
Module 4 unit8
 
Expedition ships Introduction.pptx
Expedition ships Introduction.pptxExpedition ships Introduction.pptx
Expedition ships Introduction.pptx
 
Cheap cruises
Cheap cruisesCheap cruises
Cheap cruises
 
cruise brochure
cruise brochurecruise brochure
cruise brochure
 
Cruise ships-advantages-and-disadvantages
Cruise ships-advantages-and-disadvantagesCruise ships-advantages-and-disadvantages
Cruise ships-advantages-and-disadvantages
 
My top 3 luxury cruise lines
My top 3 luxury cruise linesMy top 3 luxury cruise lines
My top 3 luxury cruise lines
 
Oriental tours egypt
Oriental tours egyptOriental tours egypt
Oriental tours egypt
 

More from Carla Jane Armas (6)

NUTRIENTS
NUTRIENTSNUTRIENTS
NUTRIENTS
 
Cruise module2
Cruise module2Cruise module2
Cruise module2
 
Italian Cuisine
Italian Cuisine Italian Cuisine
Italian Cuisine
 
Culinary 2
Culinary 2Culinary 2
Culinary 2
 
Culinary 1
Culinary 1Culinary 1
Culinary 1
 
W. culinary 3
W. culinary 3W. culinary 3
W. culinary 3
 

Recently uploaded

ICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptxICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptxAreebaZafar22
 
Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfciinovamais
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsTechSoup
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfagholdier
 
How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17Celine George
 
Making and Justifying Mathematical Decisions.pdf
Making and Justifying Mathematical Decisions.pdfMaking and Justifying Mathematical Decisions.pdf
Making and Justifying Mathematical Decisions.pdfChris Hunter
 
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...EduSkills OECD
 
1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi  6.pdf1029-Danh muc Sach Giao Khoa khoi  6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdfQucHHunhnh
 
Web & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfWeb & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfJayanti Pande
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introductionMaksud Ahmed
 
SECOND SEMESTER TOPIC COVERAGE SY 2023-2024 Trends, Networks, and Critical Th...
SECOND SEMESTER TOPIC COVERAGE SY 2023-2024 Trends, Networks, and Critical Th...SECOND SEMESTER TOPIC COVERAGE SY 2023-2024 Trends, Networks, and Critical Th...
SECOND SEMESTER TOPIC COVERAGE SY 2023-2024 Trends, Networks, and Critical Th...KokoStevan
 
fourth grading exam for kindergarten in writing
fourth grading exam for kindergarten in writingfourth grading exam for kindergarten in writing
fourth grading exam for kindergarten in writingTeacherCyreneCayanan
 
Application orientated numerical on hev.ppt
Application orientated numerical on hev.pptApplication orientated numerical on hev.ppt
Application orientated numerical on hev.pptRamjanShidvankar
 
Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Celine George
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeThiyagu K
 
Unit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxUnit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxVishalSingh1417
 
Grant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy ConsultingGrant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy ConsultingTechSoup
 

Recently uploaded (20)

ICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptxICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptx
 
Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdf
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The Basics
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdf
 
How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17
 
Making and Justifying Mathematical Decisions.pdf
Making and Justifying Mathematical Decisions.pdfMaking and Justifying Mathematical Decisions.pdf
Making and Justifying Mathematical Decisions.pdf
 
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
 
1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi  6.pdf1029-Danh muc Sach Giao Khoa khoi  6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdf
 
Web & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfWeb & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdf
 
Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introduction
 
SECOND SEMESTER TOPIC COVERAGE SY 2023-2024 Trends, Networks, and Critical Th...
SECOND SEMESTER TOPIC COVERAGE SY 2023-2024 Trends, Networks, and Critical Th...SECOND SEMESTER TOPIC COVERAGE SY 2023-2024 Trends, Networks, and Critical Th...
SECOND SEMESTER TOPIC COVERAGE SY 2023-2024 Trends, Networks, and Critical Th...
 
fourth grading exam for kindergarten in writing
fourth grading exam for kindergarten in writingfourth grading exam for kindergarten in writing
fourth grading exam for kindergarten in writing
 
Application orientated numerical on hev.ppt
Application orientated numerical on hev.pptApplication orientated numerical on hev.ppt
Application orientated numerical on hev.ppt
 
Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and Mode
 
Unit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxUnit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptx
 
Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024
 
Advance Mobile Application Development class 07
Advance Mobile Application Development class 07Advance Mobile Application Development class 07
Advance Mobile Application Development class 07
 
Grant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy ConsultingGrant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy Consulting
 

Cruise sales and management powerpoint

  • 2. Definitions and Beginnings…. Cruise- is a vacation by ship. This excludes traveling by water for purely business purposes sailing to one’s own small pleasure craft, or travel on a vessel for primarily transportational purposes.
  • 3. Definitions and Beginnings…. Cruise- is primarily a leisure vacation experience, with the ship’s staff doing all the work.
  • 4. Definitions and Beginnings…. Herodotus- traveled aboard just to experience the far flung ports - during his sailing he compiled a list of the most interesting manmade things he saw (The Seven Wonders of the Ancient World)
  • 12. The Arrival of Leisure Sailing • In the 1800s, shipping companies rediscovered that they could increase their profits by booking passengers aboard their merchant ships. A few of these travelers were wealthy patrons looking for adventure in faraway lands.
  • 13. The Arrival of Leisure Sailing • STEAMSHIP- primarily purposes was to transport people but not cargo. - Technology helped make it possible, as wooden ships with sails were replaced by steel-hulled vessels that were driven by coal, oil and steam-not wind
  • 14. The Arrival of Leisure Sailing • The Steamship era began in 1840- SIR SAMUEL CUNARD pioneered the first translantic-scheduled liner trips.
  • 15. The Luxury Palaces • World War I- most ocean- crossing vessels were converted into troop transport ships. After the war they were joined by a new generation of ships: bigger, sleeker and above all faster.
  • 16. The Luxury Palaces • Speed became the most important goal-BLUE RIBAND was awarded regularly to whichever ship could cross the North Atlantic in the least amount of time.
  • 17. The Luxury Palaces • 1920s to 1930s- ocean liners did begin to provide more entertainment, attract more of the middle class and provide much of the pampering were associated with cruising.
  • 18. The Luxury Palaces • Ships continued to become larger, with their costs often subsidized by governments. Nations used ocean liners as symbols of their prosperity, taste, might.
  • 19. The Luxury Palaces • Queen Mary- now an attraction in Long Beach, California- was Britain’s Pride, while the France-now the Norway- was everything French achievement could be.
  • 20. The Birth of Contemporary Cruising Each year millions of travelers choose to cruise: • The cruise industry is the fastest growing segment of the leisure travel market. It has experienced tremendous growth since 1970 at more than one thousand percent- according to CLIA- (a non-profit association representing a 24 cruise lines)
  • 21. The Birth of Contemporary Cruising • This growth is expected to continue at an average rate of 7.9% for the next five years. • 2002- cruise passengers reached 7M. 12 new ships were introduced to accommodate more than 20,000 additional passengers. • 2003- 14 more ships entered the worldwide fleet to accommodate 30,000 passengers.
  • 22. The Birth of Contemporary Cruising • 2006- the number of passengers that can be accommodate exceeds 260,000.
  • 23. Ship Agenda can be: • Round Trip or circle itinerary- with the vessel leaving from and returning to at the same port. Example: a ship could sail from Vancouver, head northward through the Alaskan Inside Passage, turn back at say, Skagway and return to Vancouver (stopping at interesting ports along the way.)
  • 24. Ship Agenda can be: • One way itinerary - the cruise starts at one port, but finish at another. Example: A ship could leave Vancouver, but finish its trip to Anchorage.
  • 25. Ship Agenda can be: • Open jaw itinerary- when an air itinerary features a return from different city than the one first flown to.
  • 26. Ship Agenda can be: • During the cruise, passengers experience a wealth of onboard activities example: meals, shows, contests, lounging at the pool, which takes place primarily on AT SEA DAYS (when the ship is traveling a long distance without stopping at any ports) • ON PORT DAYS(usually the ship docks early in the morning and leaves in the early evening, passengers have the option of going ashore or staying on the ship.)
  • 27. Who Cruises and Why? - Cruising is indeed a global phenomenon. a.Younger people prefer the 3-7 day cruising b.Older people- take cruises of seven days or less. c.The elderly usually join the round- the-world cruises.
  • 28. Cruise Prices - Every cruise brochures spells out the exact price for each sailing, as well as what’s included and what’s not. - The price basis is TWO or DOUBLE OCCUPANCY- it’s per person, based on two passengers to a room. Price depends upon where the desired stateroom “category” is located on the ship
  • 29. Cruise Prices • Outside Staterooms (which have windows) are generally more expensive than inside or staterooms (generally without windows) • Large staterooms on a given ship are usually more expensive than smaller ones. • Staterooms with balconies generally cost more than those without.
  • 30. Cruise Prices • Outside staterooms whose views are obstructed (by lifeboat) often cost less than those with unobstructed views.
  • 31. Other factors that affect price: • Booking 6-9 months or more in advance usually yields a savings. • A last minute sale when the ship isn’t fully booked also results in lower prices. • To encourage early bookings or to energize slow sales, cruise lines often offer special promotional fares, such as two-for-one price
  • 32. Other factors that affect price: • If there’s third or fourth person sharing the stateroom, their per-person price is often much less than for the first and second persons.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
  • 40. Roadblocks to Purchase 1. Cruises are too expensive 2. Cruises are boring 3. Cruises are only for older people 4. Cruises are stuffy and too formal 5. Cruises are too regimented 6. There’s not enough time in ports 7. The ship environment is too confining
  • 41. Roadblocks to Purchase 8. Aren’t you forced to socialize with people? 9. Eating too much and put on weight 10. Are ships really shape? 11. Terrorism 12. It’s too far to fly to the airport 13. Passengers get sick 14. Don’t know enough about cruises