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Changing Landscape: Social Media,
Research and Academia
Research and Social Media Symposium
Middlesex University 22 June 2015
Claudia Megele
@ClaudiaMegele
CPD & Post Qualifying Programmes Leader & Digital Lead
Department of Mental Health, Social Work & Integrative Medicine
School of Health & Education
Middlesex University
Online vs. Offline
What has changed?
• Ubiquity and anytime anywhere connectivity:
– Ease of communication and enhanced relationships and connectivity giving rise
to a new “Social”.
• New culture of “sharing” where sharing means multiplying what is shared and
not dividing it.
• Open online postings are virtually accessible to the everyone and potentially
have unlimited visibility. This has given rise to “Open Access” which is
transforming publishing. It also amplifies the impact of online postings.
• The visibility of online postings implies that communication and conversations
have become a form of content.
• Read-Write medium offering possibility for easy and infinite revisions offer
flexibility and encourage increasing and rapid communication/exchange.
Source: Megele (2016)
Claudia Megele Social Media Research Symposium 2
Online vs. Offline
What has changed?
• Fluidity of online boundaries: The Web transcends time and place as
well as physical, geographical, and other boundaries.
• Network society: The network society is
– multi-modal – allowing multiple forms of connections and
relationships; and
– multi-nodal – the absence of one node does not hinder the network
Source: Megele (2016)
• Whereas in the past networks such as professional networks were
based on exclusion and exclusivity, online networks are usually built on
increasing inclusivity and ease of participation. (Castell, 1996)
• The above have changed human experience as well as science and
society and have significant implications for research and research cycle.
Claudia Megele Social Media Research Symposium 3
Wearable Technology
Claudia Megele Social Media Research Symposium 4
Wearable Technology
Claudia Megele Social Media Research Symposium 5
David Isaac from Torbay Hospital one of the first surgeons in UK to use Google Glass
Source: BBC online http://www.bbc.co.uk/news/uk-england-devon-27315498
Claudia Megele Social Media Research Symposium 6
Claudia Megele Social Media Research Symposium 7
Step toward Web 4.0
Claudia Megele Social Media Research Symposium 8
Social Media Research Symposium 9
Source: VB NewsClaudia Megele
• Class time is dedicated to collaborative and
active engagement and concept mastery.
Claudia Megele Social Media Research Symposium 10
Claudia Megele Social Media Research Symposium 11
Claudia Megele Social Media Research Symposium 12
Conceptualization:
Idea, Research Question
& Methodology
Primary & Secondary
Data Collection
& Data Analysis
Findings and
recommendations
Communication of
Results & Engagement
+ Follow up actions
Basic Conceptualisation of
Research Cycle
Research
Cycle
Conceptualization:
Idea, Research Question
& Methodology
Primary & Secondary
Data Collection
& Data Analysis
Finding and
recommendations
Communication of
Results & Engagement
+ Follow up actions
Research
Protocol
Bibliographies
Literature
Reviews
Proposals
Claudia Megele Social Media Research Symposium 14
Conceptualisation &
Conceptual Design
Big Data,
Databases
& Data Sets
Images, Graphs
& Infographics
Textual, Audio &
Video Recordings
Interviews &
Observations &
Surveys, etc.
Seminars &
presentations
& Workshops
Educational
resources
Media
engagement
Manuscripts
Journals
Papers &
presentations
Reports &
evaluations
Separation of Audiences
& New Networking
• Old professional networking
was based on exclusion &
separation of audience.
• New networking is based on
inclusion & harnessing the
power of diversity.
• When you change the
audience you change
everything.
Claudia Megele Social Media Research Symposium 15
Research
Cycle
Conceptualization:
Idea, Research Question
& Methodology
Primary & Secondary
Data Collection
& Data Analysis
Findings and
recommendations
Communication of
Results & Engagement
+ Follow up actions
Mostly private
with limited
visibility and
shareability
Shared & Shareable
e.g. tagging & social
bookmarking
Claudia Megele Social Media Research Symposium 16
Research
Protocol
Bibliographies
Literature
Reviews
ProposalsConceptualisation &
Conceptual Design
Claudia Megele Social Media Research Symposium 17
Research
Cycle
Conceptualization:
Idea, Research Question
& Methodology
Primary & Secondary
Data Collection
& Data Analysis
Findings and
recommendations
Communication of
Results & Engagement
+ Follow up actions
Big Data,
Databases
& Data Sets
Images, Graphs
& Infographics
Textual, Audio &
Video Recordings
Data is mostly: discrete; not
easily shareable; hard copy &
often not digitalized.
Data is digitalized,
interlinked & shareable;
Digital curation;
Text mining;
Crowd sourcing.
Claudia Megele Social Media Research Symposium 18
Interviews &
Observations &
Surveys, etc.
Source: http://www.globaldots.com/big-data-promise-hype-and-challenges/
Claudia Megele Social Media Research Symposium 19
Research
Cycle
Conceptualization:
Idea, Research Question
& Methodology
Primary & Secondary
Data Collection
& Data Analysis
Findings and
recommendations
Communication of
Results & Engagement
+ Follow up actions
Manuscripts
Journals
Reports &
evaluations
Static and
unidirectional
text-based format
Transmedia,
dynamic &
multimodal
format
Claudia Megele Social Media Research Symposium 20
Papers &
presentations
Claudia Megele Social Media Research Symposium 21
Using Storify
Claudia Megele Social Media Research Symposium 22
Transmedia &
Enhanced Publishing
Additionally the special edition seeks to
engage with both the challenges and
opportunities offered by social media in
a manner that reflects the topic itself.
Therefore, alongside traditional paper
manuscripts, the guest editors will
consider posting audio and video
discussions of this topic….
Claudia Megele Social Media Research Symposium 23
Research
Cycle
Conceptualization:
Idea, Research Question
& Methodology
Primary & Secondary
Data Collection
& Data Analysis
Findings and
recommendations
Communication of
Results & Engagement
+ Follow up actions
Expensive, hard copy format & static
one to many communication.
Textbooks, lectures & other resources
limited to courses & students.
Dynamic & open
access:
Open Education
Resources (OERs),
open lectures,
Webinar, ebooks,
multilogue many to
many conversations
& engagements.
Claudia Megele Social Media Research Symposium 24
Seminars &
presentations
& Workshops
Educational
resources
Media
engagement
Social Work & Social Care & Media Network
@SWSCmedia
• Social Work Knowledge
network and
Community of Practice.
• The first Social Work
Twitter Chat.
• Incorporated Social
Media in MSc. Step up
to Social Work
curricula for teaching,
learning and
assessment.
• Partnership with a
number of universities
and collaboration with
local authorities.
Claudia Megele Social Media Research Symposium 25
Social Work & Social Care &
Media Network
Claudia Megele Social Media Research Symposium 26
Tweetations & Citations
• Source: Can Tweets Predict Citations? Metrics of Social Impact Based on
Twitter and Correlation with Traditional Metrics of Scientific Impact
Claudia Megele Social Media Research Symposium 27
Claudia Megele Social Media Research Symposium 28
From One to Many
to Many to Many
Communication
Claudia Megele Social Media Research Symposium 29
Network society and multimodal
connectedness changing the notion and
expectations of relationships
Changing Paradigm of Scholarly Communication
& the Importance of Communities
Scholars
Community
Scholars
Scholars
Claudia Megele Social Media Research Symposium 30
Continuous
Multilogue
Conversation
You can engage &
create your network
but cannot control
that network.
No single tool is
going to change
the nature of
conversation
and debate.
But, how we use the
tools we have could
help people
participate in those
debates in new ways.
Prestige & Exclusivity
vs. Sharing & Relevance
Claudia Megele Social Media Research Symposium 31
Prestige
• Academic reward systems are often centred
around prestige and rewarding “The
Leader”.
Relevance
• New social paradigm is centred around
sharing, relevance & leadership.
Leaderful
Leadership
• Social media offers the opportunity to
bridge this gap and allows for engagement
with both prestige and relevance.
Parity of Voices & Representation or
Fragmentation & Dispersion?
Miriam, et. al. (2014) researched:
• 42 different policy related topics selected by 16 policy makers from
different political institutions in Germany
• Studying the characteristics of the 8,296 users involved in those
discussions.
Their results showed:
– Small percentage of users (less than 6%) were responsible for most of
the generated discussions (36% of all the collected tweets);
– These users were mainly news agencies and organisations and not
individual citizens;
– Similar to users, a small subset of topics was extensively discussed but
most of the topics were under represented.
Claudia Megele Social Media Research Symposium 32
e-Professionalism & Digital Practitioner,
e-Practitioner & e-Scholar
• Enquiring Mind and a critical perspective:
– considers social media and new technologies and critically thinks
about how this is changing society, work, culture and
communication;
• Strategic and effective Use of Social Media:
– uses new media and social technologies in a purposeful manner
with conversations that are focused on actionable outcomes.
– Acknowledges the merging of audiences and that the personal
and professional cannot be fully separated.
• Identifies new opportunities and challenges:
– digital divide, amplifying effect of social media, and Re-weaving
the Web.
Claudia Megele
Social Media and Social Work Education
and Practice
33
Twitter & Identity: Mentalization, Empathy,
Relationships & Correlates
• Can the use of Twitter influence the individual’s attachment style?
• Can the use of Twitter influence the individual’s relationship style?
• Can the use of Twitter influence the individual’s locus of internal vs.
external control score?
• Can the use of Twitter influence the individual’s reflective thinking
ability?
• Can an intense use of Twitter influence the individual’s ability to
accurately identity others’ non-verbal expressions of thoughts and
emotions?
• Can an extended use of Twitter influence the individual’s ability to
accurately identity others’ non-verbal expressions of thoughts and
emotions?
• Can use of Twitter influence individual’s narcissism score?
Claudia Megele Social Media Research Symposium 34
Some Additional Resources
• Theorizing Twitter Chat
• Social care in the e-professionalism era
• Employers Social Media Policy and the Challenge of e-Professionalism
• eABLE: Embedding social media in academic curricula as a learning and
assessment strategy to enhance students’ learning and e-Professionalism
• Five ways Google Glass can transform social care. The Guardian, Accessed 13
January 2015
• Local government in 2020: challenges and opportunities
• How to move from local e-government to collaborative e-governance
Claudia Megele Social Media Research Symposium 35
Questions
• Claudia Megele
• Twitter: @ClaudiaMegele
• Email: C.Megele@mdx.ac.uk
• Academia.edu: http://mdx.academia.edu/ClaudiaMegele
• Using Social Technology in Health and Social Care Provision:
Strategies for Implementation and Good Practice
• Psychosocial & Relationship Based Practice
Claudia Megele Social Media Research Symposium 36

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Social Media Changing Research Landscape

  • 1. Changing Landscape: Social Media, Research and Academia Research and Social Media Symposium Middlesex University 22 June 2015 Claudia Megele @ClaudiaMegele CPD & Post Qualifying Programmes Leader & Digital Lead Department of Mental Health, Social Work & Integrative Medicine School of Health & Education Middlesex University
  • 2. Online vs. Offline What has changed? • Ubiquity and anytime anywhere connectivity: – Ease of communication and enhanced relationships and connectivity giving rise to a new “Social”. • New culture of “sharing” where sharing means multiplying what is shared and not dividing it. • Open online postings are virtually accessible to the everyone and potentially have unlimited visibility. This has given rise to “Open Access” which is transforming publishing. It also amplifies the impact of online postings. • The visibility of online postings implies that communication and conversations have become a form of content. • Read-Write medium offering possibility for easy and infinite revisions offer flexibility and encourage increasing and rapid communication/exchange. Source: Megele (2016) Claudia Megele Social Media Research Symposium 2
  • 3. Online vs. Offline What has changed? • Fluidity of online boundaries: The Web transcends time and place as well as physical, geographical, and other boundaries. • Network society: The network society is – multi-modal – allowing multiple forms of connections and relationships; and – multi-nodal – the absence of one node does not hinder the network Source: Megele (2016) • Whereas in the past networks such as professional networks were based on exclusion and exclusivity, online networks are usually built on increasing inclusivity and ease of participation. (Castell, 1996) • The above have changed human experience as well as science and society and have significant implications for research and research cycle. Claudia Megele Social Media Research Symposium 3
  • 4. Wearable Technology Claudia Megele Social Media Research Symposium 4
  • 5. Wearable Technology Claudia Megele Social Media Research Symposium 5 David Isaac from Torbay Hospital one of the first surgeons in UK to use Google Glass Source: BBC online http://www.bbc.co.uk/news/uk-england-devon-27315498
  • 6. Claudia Megele Social Media Research Symposium 6
  • 7. Claudia Megele Social Media Research Symposium 7
  • 8. Step toward Web 4.0 Claudia Megele Social Media Research Symposium 8
  • 9. Social Media Research Symposium 9 Source: VB NewsClaudia Megele
  • 10. • Class time is dedicated to collaborative and active engagement and concept mastery. Claudia Megele Social Media Research Symposium 10
  • 11. Claudia Megele Social Media Research Symposium 11
  • 12. Claudia Megele Social Media Research Symposium 12
  • 13. Conceptualization: Idea, Research Question & Methodology Primary & Secondary Data Collection & Data Analysis Findings and recommendations Communication of Results & Engagement + Follow up actions Basic Conceptualisation of Research Cycle
  • 14. Research Cycle Conceptualization: Idea, Research Question & Methodology Primary & Secondary Data Collection & Data Analysis Finding and recommendations Communication of Results & Engagement + Follow up actions Research Protocol Bibliographies Literature Reviews Proposals Claudia Megele Social Media Research Symposium 14 Conceptualisation & Conceptual Design Big Data, Databases & Data Sets Images, Graphs & Infographics Textual, Audio & Video Recordings Interviews & Observations & Surveys, etc. Seminars & presentations & Workshops Educational resources Media engagement Manuscripts Journals Papers & presentations Reports & evaluations
  • 15. Separation of Audiences & New Networking • Old professional networking was based on exclusion & separation of audience. • New networking is based on inclusion & harnessing the power of diversity. • When you change the audience you change everything. Claudia Megele Social Media Research Symposium 15
  • 16. Research Cycle Conceptualization: Idea, Research Question & Methodology Primary & Secondary Data Collection & Data Analysis Findings and recommendations Communication of Results & Engagement + Follow up actions Mostly private with limited visibility and shareability Shared & Shareable e.g. tagging & social bookmarking Claudia Megele Social Media Research Symposium 16 Research Protocol Bibliographies Literature Reviews ProposalsConceptualisation & Conceptual Design
  • 17. Claudia Megele Social Media Research Symposium 17
  • 18. Research Cycle Conceptualization: Idea, Research Question & Methodology Primary & Secondary Data Collection & Data Analysis Findings and recommendations Communication of Results & Engagement + Follow up actions Big Data, Databases & Data Sets Images, Graphs & Infographics Textual, Audio & Video Recordings Data is mostly: discrete; not easily shareable; hard copy & often not digitalized. Data is digitalized, interlinked & shareable; Digital curation; Text mining; Crowd sourcing. Claudia Megele Social Media Research Symposium 18 Interviews & Observations & Surveys, etc.
  • 20. Research Cycle Conceptualization: Idea, Research Question & Methodology Primary & Secondary Data Collection & Data Analysis Findings and recommendations Communication of Results & Engagement + Follow up actions Manuscripts Journals Reports & evaluations Static and unidirectional text-based format Transmedia, dynamic & multimodal format Claudia Megele Social Media Research Symposium 20 Papers & presentations
  • 21. Claudia Megele Social Media Research Symposium 21
  • 22. Using Storify Claudia Megele Social Media Research Symposium 22
  • 23. Transmedia & Enhanced Publishing Additionally the special edition seeks to engage with both the challenges and opportunities offered by social media in a manner that reflects the topic itself. Therefore, alongside traditional paper manuscripts, the guest editors will consider posting audio and video discussions of this topic…. Claudia Megele Social Media Research Symposium 23
  • 24. Research Cycle Conceptualization: Idea, Research Question & Methodology Primary & Secondary Data Collection & Data Analysis Findings and recommendations Communication of Results & Engagement + Follow up actions Expensive, hard copy format & static one to many communication. Textbooks, lectures & other resources limited to courses & students. Dynamic & open access: Open Education Resources (OERs), open lectures, Webinar, ebooks, multilogue many to many conversations & engagements. Claudia Megele Social Media Research Symposium 24 Seminars & presentations & Workshops Educational resources Media engagement
  • 25. Social Work & Social Care & Media Network @SWSCmedia • Social Work Knowledge network and Community of Practice. • The first Social Work Twitter Chat. • Incorporated Social Media in MSc. Step up to Social Work curricula for teaching, learning and assessment. • Partnership with a number of universities and collaboration with local authorities. Claudia Megele Social Media Research Symposium 25 Social Work & Social Care & Media Network
  • 26. Claudia Megele Social Media Research Symposium 26
  • 27. Tweetations & Citations • Source: Can Tweets Predict Citations? Metrics of Social Impact Based on Twitter and Correlation with Traditional Metrics of Scientific Impact Claudia Megele Social Media Research Symposium 27
  • 28. Claudia Megele Social Media Research Symposium 28
  • 29. From One to Many to Many to Many Communication Claudia Megele Social Media Research Symposium 29 Network society and multimodal connectedness changing the notion and expectations of relationships
  • 30. Changing Paradigm of Scholarly Communication & the Importance of Communities Scholars Community Scholars Scholars Claudia Megele Social Media Research Symposium 30 Continuous Multilogue Conversation You can engage & create your network but cannot control that network. No single tool is going to change the nature of conversation and debate. But, how we use the tools we have could help people participate in those debates in new ways.
  • 31. Prestige & Exclusivity vs. Sharing & Relevance Claudia Megele Social Media Research Symposium 31 Prestige • Academic reward systems are often centred around prestige and rewarding “The Leader”. Relevance • New social paradigm is centred around sharing, relevance & leadership. Leaderful Leadership • Social media offers the opportunity to bridge this gap and allows for engagement with both prestige and relevance.
  • 32. Parity of Voices & Representation or Fragmentation & Dispersion? Miriam, et. al. (2014) researched: • 42 different policy related topics selected by 16 policy makers from different political institutions in Germany • Studying the characteristics of the 8,296 users involved in those discussions. Their results showed: – Small percentage of users (less than 6%) were responsible for most of the generated discussions (36% of all the collected tweets); – These users were mainly news agencies and organisations and not individual citizens; – Similar to users, a small subset of topics was extensively discussed but most of the topics were under represented. Claudia Megele Social Media Research Symposium 32
  • 33. e-Professionalism & Digital Practitioner, e-Practitioner & e-Scholar • Enquiring Mind and a critical perspective: – considers social media and new technologies and critically thinks about how this is changing society, work, culture and communication; • Strategic and effective Use of Social Media: – uses new media and social technologies in a purposeful manner with conversations that are focused on actionable outcomes. – Acknowledges the merging of audiences and that the personal and professional cannot be fully separated. • Identifies new opportunities and challenges: – digital divide, amplifying effect of social media, and Re-weaving the Web. Claudia Megele Social Media and Social Work Education and Practice 33
  • 34. Twitter & Identity: Mentalization, Empathy, Relationships & Correlates • Can the use of Twitter influence the individual’s attachment style? • Can the use of Twitter influence the individual’s relationship style? • Can the use of Twitter influence the individual’s locus of internal vs. external control score? • Can the use of Twitter influence the individual’s reflective thinking ability? • Can an intense use of Twitter influence the individual’s ability to accurately identity others’ non-verbal expressions of thoughts and emotions? • Can an extended use of Twitter influence the individual’s ability to accurately identity others’ non-verbal expressions of thoughts and emotions? • Can use of Twitter influence individual’s narcissism score? Claudia Megele Social Media Research Symposium 34
  • 35. Some Additional Resources • Theorizing Twitter Chat • Social care in the e-professionalism era • Employers Social Media Policy and the Challenge of e-Professionalism • eABLE: Embedding social media in academic curricula as a learning and assessment strategy to enhance students’ learning and e-Professionalism • Five ways Google Glass can transform social care. The Guardian, Accessed 13 January 2015 • Local government in 2020: challenges and opportunities • How to move from local e-government to collaborative e-governance Claudia Megele Social Media Research Symposium 35
  • 36. Questions • Claudia Megele • Twitter: @ClaudiaMegele • Email: C.Megele@mdx.ac.uk • Academia.edu: http://mdx.academia.edu/ClaudiaMegele • Using Social Technology in Health and Social Care Provision: Strategies for Implementation and Good Practice • Psychosocial & Relationship Based Practice Claudia Megele Social Media Research Symposium 36