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Your success with Salesforce means everything to us. That’s why we’ve created Cloud Services (formerly
known as Success Services), an entire division designed to maximize your ROI and help you succeed with
Salesforce. Our people and services will help you deploy smoothly, learn quickly, grow intelligently, and
deliver better customer experiences.
Stop by one of our many Cloud Services experiences to hear from customers and get best practices on some
of today’s hottest topics.
Breakout Session
In today’s market, a customer’s experience can make or break a business. Cloud Services can help you unleash the full
power of your Salesforce technology—giving you the tools you need to compete in this customer-centric marketplace.
Join us as we speak with a panel of thought leaders and hear how they’re using Cloud Services to help them compete
and win in a customer-led, digital and global market.
Cloud Services at the Boston World Tour
BREAKOUT SESSION - LOCATED IN BREAKOUT ROOM B
8:45AM -9:20 AM Get the Most Out of Salesforce with Cloud Services
Circles of Success
Join our Circles of Success to participate in high energy group discussions on top business challenges throughout
the entire day. All sessions are first come first serve.
CIRCLES OF SUCCESS - LOCATED IN ROOM 304	
8:45 AM - 9:25 AM Track and Move the Adoption Needle
1:00 PM - 1:40 PM Train End Users for Faster Adoption
2:00 PM - 2:40 PM Weathering the Storm of Change Management
3:00 PM - 3:40 PM Become a Data Management Rockstar
4:00 PM - 4:40 PM Drive Metrics Using Reports and Dashboards
Product Showcase - Cloud Services Demo Booth
Stop by the Cloud Services booth and see how our Salesforce trusted advisors can help you maximize your Salesforce
investment. Meet one-on-one with experts from some of our key Cloud Services offerings, including Accelerators,
Premier Success Plans, Advisory Services and Strategic Projects. Located in the Customer Success Expo at the Product
Showcase.

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Boston Salesforce World Tour Cloud Services Session Schedule

  • 1. Your success with Salesforce means everything to us. That’s why we’ve created Cloud Services (formerly known as Success Services), an entire division designed to maximize your ROI and help you succeed with Salesforce. Our people and services will help you deploy smoothly, learn quickly, grow intelligently, and deliver better customer experiences. Stop by one of our many Cloud Services experiences to hear from customers and get best practices on some of today’s hottest topics. Breakout Session In today’s market, a customer’s experience can make or break a business. Cloud Services can help you unleash the full power of your Salesforce technology—giving you the tools you need to compete in this customer-centric marketplace. Join us as we speak with a panel of thought leaders and hear how they’re using Cloud Services to help them compete and win in a customer-led, digital and global market. Cloud Services at the Boston World Tour BREAKOUT SESSION - LOCATED IN BREAKOUT ROOM B 8:45AM -9:20 AM Get the Most Out of Salesforce with Cloud Services Circles of Success Join our Circles of Success to participate in high energy group discussions on top business challenges throughout the entire day. All sessions are first come first serve. CIRCLES OF SUCCESS - LOCATED IN ROOM 304 8:45 AM - 9:25 AM Track and Move the Adoption Needle 1:00 PM - 1:40 PM Train End Users for Faster Adoption 2:00 PM - 2:40 PM Weathering the Storm of Change Management 3:00 PM - 3:40 PM Become a Data Management Rockstar 4:00 PM - 4:40 PM Drive Metrics Using Reports and Dashboards Product Showcase - Cloud Services Demo Booth Stop by the Cloud Services booth and see how our Salesforce trusted advisors can help you maximize your Salesforce investment. Meet one-on-one with experts from some of our key Cloud Services offerings, including Accelerators, Premier Success Plans, Advisory Services and Strategic Projects. Located in the Customer Success Expo at the Product Showcase.