Info skills @ UEL is an online resource developed by the University of East London (UEL) library to guide undergraduates through researching their first assignment. It focuses on identifying, finding, evaluating information and referencing. The resource was created to be easy to navigate, accessible 24/7, and relevant to students' assignments. It uses multimedia like videos and voices of students. Evaluations found students found the sections on identifying, finding, and evaluating information most useful and would recommend the site to friends. Usage statistics show high and consistent use around assignment times.
1. ALRG
Info skills @ UEL
Ella Mitchell
9th May 2012
www.uel.ac.uk/infoskills
2. Info skills….
Info skills is an award winning online
resource which guides undergraduates
through researching their first
assignment, with emphasis on
identifying, finding and evaluating
information and referencing
3. The origins:
• At UEL a resource developed by Employability
Unit: „Get that Job‟
• Established a precedent
• Brand
• Open
4. Why the Library felt a need for the
resource:
• What we had was good but cumbersome to find
• Wanted highlight key information for students
tackling their first assignment in an easy to
navigate structure
• A resource to suit different learning needs of our
students and students that are not always on
campus
• We wanted a refresher for students
• Available 24/7 to match many of our services and
to meet students‟ expectations
• A resource that was not too dictatorial: to suit our
„strategic learners‟
5. Why this approach?
• Focus on level one learners due to cost and time
restrictions
• Information skills and academic integrity the priority
• Making information skills relevant to the student /
assignment-focussed
• Students sometimes respond better to their fellow
students- different media and use of different voices
on the resource
• Professional-looking resource, students have higher
expectations
• Student choice about where, when and how they
access help and support: “dark recesses of their
bedroom”
www.uel.ac.uk/infoskills
6. Inspiration….
• Staffordshire Assignment Survival Kit
• Cardiff Information Literacy Resource Bank
• Leeds Skills@Library
• OU Safari
There are many other examples of good practice in this
area.
www.uel.ac.uk/infoskills
8. How we did it
• Getting funding
• Setting up project team
• Consultations
• High level design
• Content map
• Prototype
• Detailed design
• Content collection from SMEs
• Intensive development
– web design – video production – guides – demonstrations – quizzes -
writing pages
• Uploading content
• Summative evaluations
• Final version and launch
• Copyright
• Marketing
www.uel.ac.uk/infoskills
9. Creative commons
• This is an Open Access Educational
Resource.
• Videos on Youtube: can link to, embed etc.
• PDFs downloadable
• It is openly available on the internet.
=Attribution-NonCommercial-ShareAlike
http://creativecommons.org/licenses/ [accessed 30th March]
10. What do users think?
• “Found Info skills very useful – great idea to put it all together” D. Patel
UEL student
• “It makes me feel like you care about my education” UEL Student
• “I have had another look at your Info skills pages and they are very
impressive” K. Virdee, Academic Liaison Librarian
• “p.s. I only discovered the eBook thanks to the InfoSkills website - very
useful!” An e-mail from a student support officer, at one of our collaborative partnership
institutions.
• „UEL‟s new information literacy site looks good. Does what it says on
the tin.‟ Tweet
• “Some of the questions on plagiarism [quiz] for example really got the
students talking and debating - particularly self-plagiarism” Module
leader for VT1013 Study Skills
• Library staff have been using the site and there has been some good
feedback from students in information skills sessions. Lecturers have
also been using the site and noting the resource in course materials.
www.uel.ac.uk/infoskills
11. What do users think:
Would you Which sections of the site did you
recommend Info skills find most useful?
to a friend? 18
16
30 14
25 12
10
20 8
6
15 4
10 2
0
5 Identifying Finding Evaluating Referencing
information information information information
0
Yes No
How would you rate this site?
16
14
12
10
8
6
4
2
0
Excellent Good Satisfactory Poor Very poor
12. Visitor Overview
3000
2500
2000
1500
1000 Number of visits
500 Number of absolute
0 unique visitors
Source: Usage statistics from Google analytics collated by UEL LLS
13. Impact:
• The usage figures seem to be consistently
high with peak around assignment time.
• Info skills has been integrated by many of
the skills module leaders at UEL.
• Business, Health and
Bioscience, Psychology, Arts and Digital
Industries and Architecture, Computing
and Engineering all use Info skills in the
level one skills module.
14. Looking to the future:
• The site has been running since Sept 2011
• The usage statistics are strong, however need
continued marketing to promote use.
• Develop more multimedia content- currently the
subject team are working to produce quizzes
• Continuing collaboration with UEL Connect
• Conduct further evaluation- possibly looking into
the wider use of Info skills- more focused on
academics use
• Study skills branding at UEL: next project Write it
right….
www.uel.ac.uk/infoskills
15. Info skills @ UEL
Thank you!
Ella Mitchell: e.mitchell@uel.ac.uk
www.uel.ac.uk/infoskills
Editor's Notes
Erica 10 mins:Run through the key stages of the development process very quickly.Getting funding – from Academic Practice and Student ExperienceSetting up project team - Team of 5 (Associate director, 2x Subject Librarians, e-learning designer, project manager (learning technologist) Consultations – sessions with students and Subject Librarian teamHigh level design – linkContent map – linkPrototype – created a very small rough working site, showing hownavigation would work and links to a few pages and key resourcesDetailed design – using feedback from prototype evaluationContent collection from SMEs – Subject Librarians asked to complete pro-formas with text, key points, links, example resources etc for each section. Variety of approaches, some gave almost finished content, others outline of areas to cover but was all vital part of the process.Intensive development (web design – video production – guides – demonstrations – quizzes - writing pages) – all these activities proceeding concurrently with regular communication between all partiesUploading content – able to do this ourselves as the web design company gave us the ‘empty’ site with the CMS tool to populate itSummative evaluations – Mainly Library staff, unable to get students or academics due to timing but ideally would have got their feedback at this point prior to final version alsoFinal version and launch – incorporating changes from evaluation, added Creative Commons licenseMarketing – range of actions and material, ongoingNext step - Evaluation follow-up planned Sem A with wider group of academics and students, esp the Level 1 target groupThe really key things in the process that underpinned success were:CollaborationThe collaborative nature of the whole project –different skills on the team very important , Library staff acting as SMEs for information skills and the library tools and student needs, e-learning staff for design/development of the resource and project managing the process, some crossover as well.Involving the wider Library team (and some other UEL professionals eg head of academic integrity, student liaison officer) to provide the raw content, appear in the videos and create some of the resources was as important for buy-in as it was for the actual content. Iterative process – continual review and evaluationLooking back it’s never as tidy or step-by-step as this, often several things going on at once and continual review and discussion within the team leading to many iterations of everything – the structure, the graphic design, individual resources and pages. Good communication and project management with regular meetings and reviews allow it to be a flexible process but kept on track within an overall milestone timeline.
Prompt questions for discussion if needed:What do you think of it overall?How does it compare to your resources?Plus pointsMinus pointsAnything missing?Any improvementsHow might you use it?How far do you think it might meet the needs of students in transition from FE?
We have had a soft launch of the project already in Sem B 2011. But are ramping up for a full launch in Sept..If funding becomes available then we would very much like to look into designing more compatible quizzes with mobile devices.The site has been signed off and we now have access to the site and CMS. It is not designed to be a static site. We are thinking about ways to enhance and develop the site in future. We are interested in developing more content for the site. We are very interested to hear from students and users of the site about what they like/don’t like about the site. We are looking to conduct further evaluation and ways to encourage feedback on the site.Already the site is attracting a lot of interest in the university and there is a project group working to develop a similar tool with a wider academic skills remit in line with the new skills curriculum that is being developed in the university.