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Comarch Cloud - An optimal environment for Nicols' business

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How did the Comarch Cloud transition make Nicols' business better. How did Comarch's solution enhance the manufacturer's business by eliminating errors and risks regarding IT technology?

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Comarch Cloud - An optimal environment for Nicols' business

  1. 1. COMARCH CLOUD - AN OPTIMAL ENVIRONMENT FOR NICOLS' BUSINESS Client Case Study: Nicols Fabrice DENOUAL, Group IT Manager (Nicols) Ryszard KLUZA, ICT Business Unit Director (Comarch)
  2. 2. 1. About Nicols 2. The inevitability of changes in Nicols Data Center – context by 2012 3. Nicols needs and market research 4. Project description 5. Why Comarch was selected and what are the advantages AGENDA
  3. 3. 40 years for Radio NIVELLES Belgium 700 employees Nicols Headquarters Manaufacturing facility Nicols Poland Manaufacturing facility Nicols France 100 M€ Turnover
  4. 4. NICOLS PRODUCT PORTFOLIO Nicols competes in 3 major categories of Home Care products Home Cleaning Air CareLavatory Care
  5. 5. NICOLS A FAMILY COMPANY Nicols values Integrity, Respect, Passion for winning, and progress SELLING FOR YEARS TO THE MOST DEMANDING PARTNERS
  6. 6. NICOLS PRODUCT PORTFOLIO SPONGE DREFT Product of the year 2016 Elected for  Innovation  Attractiveness  Purchasing intention
  7. 7. NICOLS PRODUCT PORTFOLIO WORLD’s FIRST DUO RIM BLOCK with two different perfumes An extraordinary fragrance experience
  8. 8. NICOLS PRODUCT PORTFOLIO MULTI SOLID RIM BLOCKS Our “star” product
  9. 9. DIGITAL REVOLUTION – A TRIPLE PHASE PROCESS Cloud 87%4G
  10. 10. OFFER OF SERVICES ALWAYS FASTER
  11. 11. DIGITAL REVOLUTION
  12. 12. „You will be assimilated. Resistance is futile.
  13. 13. COMARCH DATA CENTER New Data Center generation 2016 has been operating since last 9 th November Why to change? What was changed? What are the benefits?
  14. 14. NICOLS CONTEXT BY 2012 New corporate strategy with a plant development in Poland. Decision to move the Headquarter to Nivelles. After a crisis, need to modernize and develop the IT features. Stabilize IT Team and focus on Business expectations. Stabilize IT expenses.
  15. 15. NEW DATA CENTER – REASON TO CHANGE  Nicols Data Center was 10 years old  Slow  Limited and not adapted to new technologies  To low security level  Not supported by Microsoft  Expensive, need more and more Helpdesk
  16. 16. DECISION: TO OUTSOURCE THE DATA CENTER
  17. 17. WHAT IMAGE OF POLAND I USED TO HAVE
  18. 18. WHAT MY NEW REALITY
  19. 19. NICOLS NEED CO-LOCATION OF EXISTING NICOLS DEVICES BACKUP SERVICES DRC SERVICES IN PAAS MODEL OVER 30 VIRTUAL SERVERS IN THE HYBRID CLOUD PROVIDING INTERNET TELECOM MONITORING 5TB OF DISK RESOURCES LICENSES MODEL
  20. 20. Nicols NEED – PARTNER KNOW HOW FLEXIBLE OFFER WITH FINANCING MODEL ADAPTED CONNECT NICOLS WITH BEST PRACTICES CONNECT NICOLS WITH EXPERIENCE RETURN COMPANY EXPERIENCED WITH SIMILAR PROJECTS INDIVIDUAL APPROACH TO THE PROJECT SOLUTION BASED ON STANDARDS ROBUST INTERNATIONAL ACTIVITIES SHARING THE RISK FAAS IAAS PAAS MONITORING SERVICES COLOCATION BACKUP SERVICES
  21. 21. THE TENDER (REQUEST FOR PROPOSAL) QUALITY PRICE █ Belgacom (Brussels) █ Easynet (London) █ T-Mobile (Warsaw) █ Comarch (Krakow) █ RealDolmen (Zaventem) █ Deutsche Telecom (Berlin) █ Attende (Warsaw)
  22. 22. NICOLS TRAJECTORY move DR Nav 2009 AX7 2013 DC Hybrid FAAS/IAAS 2015 DRC PAAS 2016 DC Hybrid IAAS/PAAS 2017 DC PAAS A progressive way to go from Capex to Opex. (After Capex amortizement).
  23. 23. BENEFIT FOR NICOLS COST SAVING TEAM STABILITY SAME FOR 3 YEARS SMOOTH CHANGE FROM CAPEX TO OPEX FLEXIBLE APPROACH TO PROJECT DEVELOPMENT HIGH AVAILABILITY ENFORCED 24/7 SLA : 30 MN-2H SECURITY IMPROVEMENT ISAE 3402 IT RESOURCES ON DEMAND IMPROVE EFFICIENCY OF IT TEAM
  24. 24. BENEFITS – COMARCH PERSPECTIVE  Homogenous: same software for all people  High level of security  Standardized: same devices  Real Time monitoring  Faster: login, applications, Navision, PPM, …  Adapted to new technologies (Skype, Video, …)
  25. 25. NICOLS – DATA CENTER IMPLEMENTATION
  26. 26. NICOLS – DATA CENTER IMPLEMENTATION  Local Resources – Global Services  Global Competence Center  Global Security and Monitoring
  27. 27. COMARCH DATA CENTER SERVICES Application DB Management OS Management Monitoring Storage Backup HW/SW platform Virtualisation Network & Security
  28. 28. HIGH LEVEL DESIGN
  29. 29. COMARCH ADVANTAGES  ISAE 3402 certified. Highest level of security.  Stability: Same Comarch team from RFP until now.  Wojciech: Key account Manager  Lukasz: Solution Architect  Pawel: Project Leader - daily contact  Wadim: Technician - daily contact  4 years after the begining of our collaboration, this is the same team in charge to deliver the services.  Always focus to provide Nicols a good level of service.  Helpdesk SLA : 30 minutes for Urgent request – 2h generaly to answer.
  30. 30. COMARCH PROJECT MANAGEMENT 3 years of experience PROJECT 1 - 2013 : Move Nicols on premise Data Center to Comarch Data Center Krakow  3 months between start and Go Live.  16 hours to do the « Go Live » move  ZERO Incident PROJECT 2 – 2014 : Move DRP from RealDolmen to Comarch DC Warsaw  2 months between start and Go Live  7 Hours to do the « Go Live » move  ZERO incident PROJECT 3 : 2015 : Data Center modernization  Migration of 20 servers, 55 applications to Windows 2012, 18 databases to SQL 2012  Terminal server masterization with SCCM 2012  ERP migration of Nav 2009 to SQL 2012  User profile, systems configuration by GPO  Go live « Big bang », 350 users.  Smooth migration : 28 small incidents, no break.
  31. 31. WHILE COMARCH IS A KEY PARTNER FOR NICOLS  Competence & Technical Skills : Keep the knowledge  Project management : Planning, Meetings, Minutes.  We talk the same language: Change management ITIL V3. Acceptance, Pilot & Production process.  Weekly contact with Reactive Support.  Are engaged and focus on results.  Internal organization with same level of maturity as with expertized Belgium company on same sector.  Cost
  32. 32. QUESTIONS? Contact us Fabrice Denoual Ryszard Kluza Group IT Manager ICT Business Unit Director +32 67 87 50 60 | +33 680 460 789 +48 12 684 86 13 | +48 608 646 402
  33. 33. THANK YOU facebook.com/ComarchITinfrastructure twitter.com/ICTcomarch youtube.com/comarchTrade

How did the Comarch Cloud transition make Nicols' business better. How did Comarch's solution enhance the manufacturer's business by eliminating errors and risks regarding IT technology?

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