Why cloud CRM is here to stay - Trends and Data.
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Based on Gartner research.
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Why cloud CRM is here to stay - Trends and Data.
- 1. CLOUD CRMCLOUD CRM T H E N E X T B I G T H I N G IN THE LAST YEAR13.3% SAAS CRM SYSTEMS GENERATE ALMOST 47% OF TOTAL CRM SOFTWARE REVENUE IN 2014, ACCORDING TO GARTNER THE GLOBAL CRM MARKET GREW 81% ARE ACCESSING THEIR CRM SOFTWARE FROM MULTIPLE DEVICES. 40% OF ALL CRM SAAS- OR CLOUD-BASED DEPLOYMENTS REPRESENT MORE THAN DEPLOYMENTS IN 2014 FROM $20.4B IN 2013 TO $23.2B IN 2014 OF USERS