This document discusses how Business Process as a Service (BPaaS) will transform Business Process Outsourcing (BPO) by using automation, analytics, and cloud-based technologies. BPaaS allows organizations to reduce costs while gaining insights, simplifying processes, and improving productivity. It also frees up employees to focus on more strategic work rather than routine tasks. BPaaS provides ongoing process improvements, cost predictability, visibility, and helps organizations work more strategically and stay competitive.

1. Closing the finance
and accounting
innovation gap
with BPaaS
How technology will change Business
Process Outsourcing forever – and give
you the competitive edge you need

2. 5 You’ve heard a lot of talk
about transforming the
finance and accounting
function over the years.

3. 65 But that talk really hasn’t
translated into action.

4. Transformation
That’s because
nobody quite knew
what transformation
would look like.

5. Yet there’s no doubt that
it needs to happen.

6. Doing more with less
during the first wave
of BPO simply relied
on labor arbitrage.

7. Uploading
Find somewhere cheaper,
and outsource your
processes there.

8. Error!
But“cheaper”isamoving
target,anditusesoutdated
technologyandpractices.
And that put the brakes on innovation.

9. But now, technology is
changing everything – and BPO
is being reimagined.

10. This is
Beyond Process
Outsourcing.

11. It’s about smarter
ways of working.

12. InstallingIt’s about baking in
and constantly updating
best practices.

13. And it’s about using automation
to crunch numbers, extract
insight from raw data, and
handle everyday tasks faster,
better and more accurately.

14. Welcome to the world of BPaaS
– Business Process as a Service.

15. BPaaS gives you a predictable
operating cost – not a big-bang,
all-or-nothing capital investment.

16. It’s cloud-based and secure.
A system that draws on best
workflow practices and
cutting-edge technology.

17. Trend #1
Trend #2
It has built-in analysis
that helps you identify
trends or opportunities
to improve your business.

18. It allows smarter working
through collaborative tools,
such as instant messaging.

19. And here’s the paradox.
Despite the undisputed advantages
of customization in other areas, one
size really should fit all when it comes
to BPaaS.
Because customization
takes time and costs more.

20. The benefits
of BPaaS are huge.

21. Updating
RequirementsUpdates that keep up with
regulatory requirements
and technological advances.

22. –– Significant cost savings.
–– Process simplification.
–– Productivity gains.

23. And BPaaS may be
outsourced, but it’s
not out of sight.
You maintain total visibility and
you have direct access.
So it’s not a “black box” solution,
but one that gives you a
window into the workings
of your world.

24. If you’re a CFO, this is not just
outsourcing – itis peace of mind.

25. You will be fully compliant.

26. Risks
Your risks will be reduced.

27. Complex transactions, such as cross-
border value-added tax, are handled
accurately and efficiently.
When you sign off on the figures,
you’ll be certain they’re right.

28. For organizations of all sizes,
BPaaS changes everything.

29. Tue
CALENDAR
10:10
06
In 5 minutes
Brainstorm
When
Today
10:15 am to
11:15
It means you’ll finally get out
of reactive, catch-up mode
and into proactive, strategic,
innovative mode.
You’ll do more of what you do
best, and outsource the things
that get in the way.

30. BPaaS will also help
you get the most out
of your people.

31. No longer will highly qualified
professionals be dragging and
dropping, cutting and pasting,
stitching figures together and
re-keying data.

32. They’ll stop doing routine,
time-consuming, low-value,
high-cost activities.

33. And they’ll start getting
creative, thinking about the
bigger picture and putting
their talents to use.

34. BPaaS is a quantum
leap forward.

35. BPO
BPaaS
Time
Key FindingsIt’s not just about cutting costs.
It’s about adding value.
About moving away from short-term
tactics to long-term strategy.
Making better decisions faster, armed
with hard facts and insights drawn
from a solution that constantly learns
and improves.

36. It’s about finally
working smarter,
not harder.

37. –– Gaining a competitive edge.
–– Scaling up and scaling
down with ease.
–– Staying responsive.

38. BPaaS is the solution
you’ve been waiting for.

39. “Transformation”
is no longer buzzword;
it’s a business reality.
BPaaS helps you close the
gap between good and great,
as well as the gap between
you and your competitors.

40. BPaaS is the future of BPO –
and it will change the face of finance
and accounting as we know it.

41. Welcome to the future.

42. AboutConduent™
Conduent™
is the world’s largest provider of diversified business process
services with leading capabilities in transaction processing, automation,
analytics and constituent experience. We work with government and
commercial customers, helping them deliver quality services to the
people they serve.
Conduent™
manages interactions with patients and the insured for a
significant portion of the U.S. healthcare industry. We’re the customer
interface for large segments of the technology industry. And we’re the
operational and processing partner of choice for public transportation
systems around the world.
Whether it’s digital payments, claims processing, benefit administration,
automated tolling, customer care or distributed learning – Conduent™
manages and modernizes interactions to create value for our clients
and their constituents.
Learn more at www.conduent.com.
© 2017 Conduent Business Service, LLC. All rights reserved. Conduent and Conduent Agile Star
are trademarks of Conduent Business Services, LLC in the United States and/or other countries.