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MICE Tourism – An Introduction




                             Proprietary copy of CopperBridge Media
MICE Tourism – An Introduction




   The Meetings, Incentives, Conferences and Exhibitions (MICE) industry is extensively and
   rapidly growing and is largely associated with travel for business purpose


   Each different subsections of MICE have quite different characteristics but as a whole they
   are referred to as MICE Tourism.

   The MICE industry - a service industry combining trade, transportation, finance, and
   travel—has been active in Europe and America for over a century.




                                                                                            Proprietary copy of CopperBridge Media
MICE Tourism – An Introduction




              Despite the development of
              telecommunications and the current                      The first organized
                                                                      travel happened
              financial crisis, the need for direct
                                                                      within the framework
              contact has always existed and will
                                                                      of a congress visit in
              always be there.
                                                        1841 when Thomas Cook arranged
              Today, countries all over the world are   the transportation for 570
              putting their best foot forward to        participants of the annual congress
                                                        of the Antialcoholics Association.
              develop the MICE industry as a means to
              enliven national economic development.




                                                                                       Proprietary copy of CopperBridge Media
MICE Tourism – An Introduction



MICE
Meetings can be Formal or informal deliberative assembly of individuals called to
debate certain issues and problems, and tov
                                          take decisions.



                                                         MEETINGS


                         Corporate Meetings                                 Non-Corporate Meetings



              Internal       External         In / External                      NGO        IGO


                                                                             Associations



                                                               Academic Conferences     Professional Meetings




                                                                                              Proprietary copy of CopperBridge Media
MICE Tourism – An Introduction



MICE
Incentive travel has emerged as a
popular means of rewarding the
employees’ achievements and
contributions, by several business houses
especially multinational companies,
Insurance Companies, Banks etc.
                     v
One of the main reasons why corporates
spend on this segment is that an executive
travelling abroad, whether to attend a
conference / exhibition or even on a
holiday, is bound to strike business
opportunities during the visit.




              Incentive Tours
           market has become
        the fastest growing sector
            within the tourism
                 industry.




                                             Proprietary copy of CopperBridge Media
MICE Tourism – An Introduction



MICE
Conferences or conventions are generally described as multi-day
events attended by at least a hundred delegates for the purpose
of exchanging business information.


The difference between meetings and conferences lies in, both,
                              v
the number of people attending and the duration of the event.




                                                                  Proprietary copy of CopperBridge Media
MICE Tourism – An Introduction



MICE
Factors used for Considering the Venue for an International Conference

  Rank       Factor                                   Score

    1        Business / Networking                     7.8

    2        Total Cost                                5.8

    3        Conference Facilities                     5.6

    4        Miscellaneous Facilities                  5.6

    5        Connectivity                              5.4

    6        Accomodation                              4.4

    7        Immigration                               4.0

    8        Tourism                                   3.1

    9        Other Recreation                          3.1


 (Source: Consumer Survey)

                                                                         Proprietary copy of CopperBridge Media
MICE Tourism – An Introduction



MICE
Exhibitions involve the drawing together of
corporate leaders and business-minded people for
the purposes of viewing products and services of
different enterprises and business groups.


The E in MICE is sometimes also applied to Events.
                          v
In such cases it covers corporate events or it could
even be sporting events.




                                                       Proprietary copy of CopperBridge Media
Importance for Destinations




                              Proprietary copy of CopperBridge Media
Importance for Destinations




                                 International Congress & Convention Association (ICCA) statistics
      MICE could be counted      show, that a total of 400,000 conferences and exhibitions are held
       on to bring enormous      worldwide every year at the total outlay of US$280 billion.
        economic benefit to
      the countries and cities   The Global Association of the Exhibition Industry (UFI) points out
          that host them.        that as annual MICE industry output value has already reached
                                 US$1.16 trillion (including US$400 billion for conferences and
                                 US$760 billion for exhibitions).




                                                                                 Proprietary copy of CopperBridge Media
Importance for Destinations




                              Statistics show that the average spending level
                              (not including tour fees) of European MICE
                              tourists is 700-1000 dollars per day, while the
                              figure is 400 dollars per day for Asian tourists.




                                       According to Gilbert Whelan,
                                        former Chair of the Pacific
                                       Asia Travel Association PATA,
                                           now Director of MICE
                                       Vietnam Club, MICE tourism
                                       can bring the revenue much
                                         higher than other normal
                                             types of tourism.




                                                           Proprietary copy of CopperBridge Media
Importance for Destinations



The main advantages of the growth of MICE
tourism for Destinations are:

• The economic growth of the region as a whole
  gets a boost
                       v
• It results in the development of better
  infrastructure, mainly in transportation,
  accommodation and air services




                                                 Proprietary copy of CopperBridge Media
Importance for Destinations



The main advantages of the growth of MICE tourism for                                    It has been
Destinations (contd.)                                                            found that around 19% of
                                                                                delegates travel with at least
• The different events attract investors from other parts of the country and   one accompanying person and
the world                                                                       that 39% of them visit other
                                    v                                                areas either before
• The elements of relaxation, shopping and sightseeing are usually                  or after a meeting or
included in MICE trips                                                                   conference.




                                                                                         Proprietary copy of CopperBridge Media
Importance for Destinations




Top 10 destinations for MICE business
( The International Conference and Convention Association (ICCA) publication )


The new top 20 country rankings,           The top 20 city rankings, again going
according to the number of confirmed       by the number of meetings hosted in
major meetings held, are:                  2011, are:

1. USA – 759 meetings                      1. Vienna – 181 meetings
2. Germany – 577                           2. Paris – 174
3. Spain – 463                             3. Barcelona – 150
4. UK – 434                                4. Berlin – 147
5. France – 428                            5. Singapore – 142
6. Italy – 363                             6. Madrid – 130
7. Brazil – 304                            7. London – 115
8. China – 302                             8. Amsterdam – 114
9. Netherlands – 291                       9. Istanbul – 113
10. Austria – 267                          10. Beijing – 111




                                                                                   Proprietary copy of CopperBridge Media
What MICE Destinations Offer




                               Proprietary copy of CopperBridge Media
What MICE Destinations Offer



Some of the factors that lure Indians to international MICE
destinations include:

Value for money: Destinations like Sri Lanka, Thailand, Dubai
and others have reduced their costs to provide an attractive
option to Indian domestic destinations.

Close proximity: Dubai, Sri Lanka, Malaysia, Thailand and
Mauritius are just a few hours away.

Accessibility: Different airlines have increased the frequency
of their flights and added on more seats, so now Indian
travellers have easy connectivity to several international
destinations




                                                                 Proprietary copy of CopperBridge Media
What MICE Destinations Offer


                                Some of the factors that lure Indians to international
                                MICE destinations (contd.)


                               Proactive tourism boards: They regularly participate in
                               trade shows and conventions here to market their
                               countries as attractive MICE destinations by offering
                               advice regarding accommodation, venues, transportation
                               and other services.

                               They also offer Indian business travellers a plethora of
                                                            v
                               incentives such as preferential airfares, accommodation,
                               transportation facilities and help with custom and
                               immigration clearances.




                                                                    Proprietary copy of CopperBridge Media
What MICE Destinations Offer



Some of the factors that lure Indians to international
MICE destinations (contd.)

Tourist attractions: Leisure-starved MICE travellers find
the lure of the many attractions of foreign destinations
such as theme parks, spas and beaches hard to resist.

Excellent infrastructure: MICE participants are always
drawn towards destinations with excellent infrastructure.

Hassle-free visa regulations: Countries like Sri Lanka and
Thailand provide visas on arrival for Indians.




                                                             Proprietary copy of CopperBridge Media
Indian MICE scenario




                       Proprietary copy of CopperBridge Media
Indian MICE Scenario




                       With the splendid Himalayan ranges in the north and an endless stretch of
                       golden beaches in the south, India is a vivid kaleidoscope of landscapes,
                       magnificent historical sites, royal cities, rich culture and incomparable
                       hospitality.




                                                                              Proprietary copy of CopperBridge Media
Indian MICE Scenario




With the burgeoning of Indian enterprise, Indian
business persons are becoming more globally aware and
are increasingly seeking a presence at trade fairs and         It was only
conventions across the world.                            after the liberalization
                                                             of the economy
Europe in particular is attracting huge numbers of       in the early 1990s that
Indian exhibitors and visitors.                             MICE travel got a
                                                             boost in India.
Formerly, the restrictions on foreign exchange were a
big deterrent.




                                                                       Proprietary copy of CopperBridge Media
Indian MICE Scenario




                       ICPB, the MICE Ambassador of India
                       India Convention Promotion Bureau (ICPB) is a management oriented
                       organization that has been promoting and establishing India as a
                       preferred MICE destination.

                       For the past 25 years, under the direction of the Ministry of Tourism,
                       Government of India, ICPB has been providing free information and
                                                           v
                       infrastructural assistance to its members in organizing and hosting
                       many successful international conferences and conventions.




                                                                     Proprietary copy of CopperBridge Media
Indian MICE Scenario




In the Asia Pacific region, Indian business travelers rank second
in average number of trips taken during the first six months of
the year 2011.

As a side note, the Accor survey shows that business travelers
are very much eco – conscious.




                Hong Kong
   India                                                                                      would choose a hotel
                                                                                               simply because it is
           Singapore
                                                                                              more environmentally
                                                                                                   conscious



                                                                                               would pay extra to stay
                                                The average number of trips for Chinese       in a hotel with a superior
 Both destinations most frequently              respondents was boosted by a significant
                                                                                            environmental commitment
 travelled to for business                      segment of ‘road warriors’ –
                                                                                             to a similar standard hotel
                                                 15% took 20+ business trips in the first
                                                6 months of the year.                           in the same location.


( Source: Accor - Asia Pacific Business Traveler Research 2011 )



                                                                                                       Proprietary copy of CopperBridge Media
Short Notes




              Proprietary copy of CopperBridge Media
Short Notes



Compared with traditional tourism sectors, such as
sightseeing and leisure tours, MICE projects typically               Increasingly, the
feature greater numbers of tourists, longer dwell periods,      success of MICE tourism
higher fees and, most importantly, greater profits.            inevitably boosts the host
                                                                  city's appeal to both
                                                                 tourists and business
A MICE event is always a showcase for a city's overall image   people, a fact that has not
- its history, culture, tourist attractions, economic           been lost on many local
development levels and, above all, its future potential.              governments.




                                                                                Proprietary copy of CopperBridge Media
Short Notes




In India, while the incentives segment is ahead in the race,   Such activities help them in launching
the other aspects of MICE are not far behind. A number of      new products, attracting new clients,
Indian business groups and exporters regularly participate     increasing sales, and exchanging
in international exhibitions and trade fairs related to        useful information.
consumer products, handicrafts and jewellery.




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                                                                  Proprietary copy of CopperBridge Media
Sources:
           • IIMB-ICPB Study for Ministry of Tourism, Government of India
           • Meeting, Incentive, Convention, and Exhibition (MICE) Industry:
             Analysis & Investment Opportunities [Taiwan]

           • www.letstravelzine.com         • www.vietnamnet.vn
           • www.chinadaily.com.cn          • www.icpb.org
           • www.seebtm.com                 • www.eturbonews.com




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Mice Tourism - A Brief Insight With Focus On India

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  • 3. MICE Tourism – An Introduction Proprietary copy of CopperBridge Media
  • 4. MICE Tourism – An Introduction The Meetings, Incentives, Conferences and Exhibitions (MICE) industry is extensively and rapidly growing and is largely associated with travel for business purpose Each different subsections of MICE have quite different characteristics but as a whole they are referred to as MICE Tourism. The MICE industry - a service industry combining trade, transportation, finance, and travel—has been active in Europe and America for over a century. Proprietary copy of CopperBridge Media
  • 5. MICE Tourism – An Introduction Despite the development of telecommunications and the current The first organized travel happened financial crisis, the need for direct within the framework contact has always existed and will of a congress visit in always be there. 1841 when Thomas Cook arranged Today, countries all over the world are the transportation for 570 putting their best foot forward to participants of the annual congress of the Antialcoholics Association. develop the MICE industry as a means to enliven national economic development. Proprietary copy of CopperBridge Media
  • 6. MICE Tourism – An Introduction MICE Meetings can be Formal or informal deliberative assembly of individuals called to debate certain issues and problems, and tov take decisions. MEETINGS Corporate Meetings Non-Corporate Meetings Internal External In / External NGO IGO Associations Academic Conferences Professional Meetings Proprietary copy of CopperBridge Media
  • 7. MICE Tourism – An Introduction MICE Incentive travel has emerged as a popular means of rewarding the employees’ achievements and contributions, by several business houses especially multinational companies, Insurance Companies, Banks etc. v One of the main reasons why corporates spend on this segment is that an executive travelling abroad, whether to attend a conference / exhibition or even on a holiday, is bound to strike business opportunities during the visit. Incentive Tours market has become the fastest growing sector within the tourism industry. Proprietary copy of CopperBridge Media
  • 8. MICE Tourism – An Introduction MICE Conferences or conventions are generally described as multi-day events attended by at least a hundred delegates for the purpose of exchanging business information. The difference between meetings and conferences lies in, both, v the number of people attending and the duration of the event. Proprietary copy of CopperBridge Media
  • 9. MICE Tourism – An Introduction MICE Factors used for Considering the Venue for an International Conference Rank Factor Score 1 Business / Networking 7.8 2 Total Cost 5.8 3 Conference Facilities 5.6 4 Miscellaneous Facilities 5.6 5 Connectivity 5.4 6 Accomodation 4.4 7 Immigration 4.0 8 Tourism 3.1 9 Other Recreation 3.1 (Source: Consumer Survey) Proprietary copy of CopperBridge Media
  • 10. MICE Tourism – An Introduction MICE Exhibitions involve the drawing together of corporate leaders and business-minded people for the purposes of viewing products and services of different enterprises and business groups. The E in MICE is sometimes also applied to Events. v In such cases it covers corporate events or it could even be sporting events. Proprietary copy of CopperBridge Media
  • 11. Importance for Destinations Proprietary copy of CopperBridge Media
  • 12. Importance for Destinations International Congress & Convention Association (ICCA) statistics MICE could be counted show, that a total of 400,000 conferences and exhibitions are held on to bring enormous worldwide every year at the total outlay of US$280 billion. economic benefit to the countries and cities The Global Association of the Exhibition Industry (UFI) points out that host them. that as annual MICE industry output value has already reached US$1.16 trillion (including US$400 billion for conferences and US$760 billion for exhibitions). Proprietary copy of CopperBridge Media
  • 13. Importance for Destinations Statistics show that the average spending level (not including tour fees) of European MICE tourists is 700-1000 dollars per day, while the figure is 400 dollars per day for Asian tourists. According to Gilbert Whelan, former Chair of the Pacific Asia Travel Association PATA, now Director of MICE Vietnam Club, MICE tourism can bring the revenue much higher than other normal types of tourism. Proprietary copy of CopperBridge Media
  • 14. Importance for Destinations The main advantages of the growth of MICE tourism for Destinations are: • The economic growth of the region as a whole gets a boost v • It results in the development of better infrastructure, mainly in transportation, accommodation and air services Proprietary copy of CopperBridge Media
  • 15. Importance for Destinations The main advantages of the growth of MICE tourism for It has been Destinations (contd.) found that around 19% of delegates travel with at least • The different events attract investors from other parts of the country and one accompanying person and the world that 39% of them visit other v areas either before • The elements of relaxation, shopping and sightseeing are usually or after a meeting or included in MICE trips conference. Proprietary copy of CopperBridge Media
  • 16. Importance for Destinations Top 10 destinations for MICE business ( The International Conference and Convention Association (ICCA) publication ) The new top 20 country rankings, The top 20 city rankings, again going according to the number of confirmed by the number of meetings hosted in major meetings held, are: 2011, are: 1. USA – 759 meetings 1. Vienna – 181 meetings 2. Germany – 577 2. Paris – 174 3. Spain – 463 3. Barcelona – 150 4. UK – 434 4. Berlin – 147 5. France – 428 5. Singapore – 142 6. Italy – 363 6. Madrid – 130 7. Brazil – 304 7. London – 115 8. China – 302 8. Amsterdam – 114 9. Netherlands – 291 9. Istanbul – 113 10. Austria – 267 10. Beijing – 111 Proprietary copy of CopperBridge Media
  • 17. What MICE Destinations Offer Proprietary copy of CopperBridge Media
  • 18. What MICE Destinations Offer Some of the factors that lure Indians to international MICE destinations include: Value for money: Destinations like Sri Lanka, Thailand, Dubai and others have reduced their costs to provide an attractive option to Indian domestic destinations. Close proximity: Dubai, Sri Lanka, Malaysia, Thailand and Mauritius are just a few hours away. Accessibility: Different airlines have increased the frequency of their flights and added on more seats, so now Indian travellers have easy connectivity to several international destinations Proprietary copy of CopperBridge Media
  • 19. What MICE Destinations Offer Some of the factors that lure Indians to international MICE destinations (contd.) Proactive tourism boards: They regularly participate in trade shows and conventions here to market their countries as attractive MICE destinations by offering advice regarding accommodation, venues, transportation and other services. They also offer Indian business travellers a plethora of v incentives such as preferential airfares, accommodation, transportation facilities and help with custom and immigration clearances. Proprietary copy of CopperBridge Media
  • 20. What MICE Destinations Offer Some of the factors that lure Indians to international MICE destinations (contd.) Tourist attractions: Leisure-starved MICE travellers find the lure of the many attractions of foreign destinations such as theme parks, spas and beaches hard to resist. Excellent infrastructure: MICE participants are always drawn towards destinations with excellent infrastructure. Hassle-free visa regulations: Countries like Sri Lanka and Thailand provide visas on arrival for Indians. Proprietary copy of CopperBridge Media
  • 21. Indian MICE scenario Proprietary copy of CopperBridge Media
  • 22. Indian MICE Scenario With the splendid Himalayan ranges in the north and an endless stretch of golden beaches in the south, India is a vivid kaleidoscope of landscapes, magnificent historical sites, royal cities, rich culture and incomparable hospitality. Proprietary copy of CopperBridge Media
  • 23. Indian MICE Scenario With the burgeoning of Indian enterprise, Indian business persons are becoming more globally aware and are increasingly seeking a presence at trade fairs and It was only conventions across the world. after the liberalization of the economy Europe in particular is attracting huge numbers of in the early 1990s that Indian exhibitors and visitors. MICE travel got a boost in India. Formerly, the restrictions on foreign exchange were a big deterrent. Proprietary copy of CopperBridge Media
  • 24. Indian MICE Scenario ICPB, the MICE Ambassador of India India Convention Promotion Bureau (ICPB) is a management oriented organization that has been promoting and establishing India as a preferred MICE destination. For the past 25 years, under the direction of the Ministry of Tourism, Government of India, ICPB has been providing free information and v infrastructural assistance to its members in organizing and hosting many successful international conferences and conventions. Proprietary copy of CopperBridge Media
  • 25. Indian MICE Scenario In the Asia Pacific region, Indian business travelers rank second in average number of trips taken during the first six months of the year 2011. As a side note, the Accor survey shows that business travelers are very much eco – conscious. Hong Kong India would choose a hotel simply because it is Singapore more environmentally conscious would pay extra to stay The average number of trips for Chinese in a hotel with a superior Both destinations most frequently respondents was boosted by a significant environmental commitment travelled to for business segment of ‘road warriors’ – to a similar standard hotel 15% took 20+ business trips in the first 6 months of the year. in the same location. ( Source: Accor - Asia Pacific Business Traveler Research 2011 ) Proprietary copy of CopperBridge Media
  • 26. Short Notes Proprietary copy of CopperBridge Media
  • 27. Short Notes Compared with traditional tourism sectors, such as sightseeing and leisure tours, MICE projects typically Increasingly, the feature greater numbers of tourists, longer dwell periods, success of MICE tourism higher fees and, most importantly, greater profits. inevitably boosts the host city's appeal to both tourists and business A MICE event is always a showcase for a city's overall image people, a fact that has not - its history, culture, tourist attractions, economic been lost on many local development levels and, above all, its future potential. governments. Proprietary copy of CopperBridge Media
  • 28. Short Notes In India, while the incentives segment is ahead in the race, Such activities help them in launching the other aspects of MICE are not far behind. A number of new products, attracting new clients, Indian business groups and exporters regularly participate increasing sales, and exchanging in international exhibitions and trade fairs related to useful information. consumer products, handicrafts and jewellery. Proprietary copy of CopperBridge Media
  • 29. Thank You. Contact Us: Phone No. 91-712-327-0556 Email: info@copperbridgemedia.com Follow us: WEBSITE: facebook.com/copperbridge www.copperbridgemedia.com twitter.com/copperbridge BLOG: www.shodh.biz visual.ly/users/copperbridgemedia copperbridgemedia Proprietary copy of CopperBridge Media
  • 30. Sources: • IIMB-ICPB Study for Ministry of Tourism, Government of India • Meeting, Incentive, Convention, and Exhibition (MICE) Industry: Analysis & Investment Opportunities [Taiwan] • www.letstravelzine.com • www.vietnamnet.vn • www.chinadaily.com.cn • www.icpb.org • www.seebtm.com • www.eturbonews.com Proprietary copy of CopperBridge Media