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The "formula" for change support?!

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Given some sort of crisis: can you relate to that ambiguous desire to “actually do something” while, at the same time, feeling an urge to “just hide under a blanket until this is over”? I can.

Crises always bear something new, something that wants to be uncovered and tended… besides all the easily visible “unwanted” things that come
along. When we humans find ourselves in uncertainty, we all too often find ourselves oscillating somewhere between ‘numbing’ and ‘over-action’.

So, as change supporters, as leaders, what can we do?
What can I myself do to support other human beings through change?

What can I do, is a question I asked myself A LOT of times “just for work” with teams in organizations. Now in a crisis of a magnitude like the ongoing pandemic this question got a whole different scope.

This keynote will take you on a little journey, I’ll share some of my own experiences with change… what worked, what didn’t… and most important: what I learned on that journey.

Be prepared to do less… and be more.

Published in: Leadership & Management
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The "formula" for change support?!

  1. 1. Cosima Laube // respectAndAdapt.rocks The Formula for Change support?! 1st Keynote @ ONLINE Women in Agile EU 2020 Supporting People through Change
  2. 2. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 https://www.youtube.com/watch?v=zHDNfoB_hCw
  3. 3. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Here I showed some screenshots of the video (https://www.youtube.com/watch?v=zHDNfoB_hCw) They are not included in the PDF because of copyright. The key messages of the screenshots in on slide 5.
  4. 4. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Crisis and Change
  5. 5. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 (sometimes) people... ● run around headlessly ● use tools to handle the crisis ● break things ● get hurt and hurt others and there is... ● a lot happening all at once ● a lot of “noise” (versus: clear signals) When there’s a Crisis... Here I showed two screenshots of the video (https://www.youtube.com/watch?v=zH DNfoB_hCw) They are not included in the PDF because of copyright. The key messages are written on the left hand side on this slide.
  6. 6. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 … things get (suddenly) different: ● lots of uncertainty ● appears or IS threatening And: the need for changes arises. When there’s a Crisis... https://unsplash.com/photos/Z9arfr0f248
  7. 7. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 e.g. ● over-action or numbing ● trying to “get back” to before ● mitigate “unwanted” things ● uncover new stuff ● respecting change ● inspect & adapt ● ... … SOME kind of change handling follows https://unsplash.com/photos/mG28olYFgHI
  8. 8. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Supporting women, diversity, people through change
  9. 9. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 https://www.agilealliance.org/supporting-people-through-change/
  10. 10. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Supporting people... … through change 1. make change handling a “normal thing”
  11. 11. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Supporting people... … through change ✓ make change handling a “normal thing” 1. support YOUR SELF first 2. (implicity) skill-up 3. support OTHERS (better)
  12. 12. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 https://unsplash.com/photos/Y_kIawhP8gc
  13. 13. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 _Support_ Yourself_ _Skill-Up_ _Support_ Others_
  14. 14. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 The formula
  15. 15. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Be present Be open Do what matters
  16. 16. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 (Be)²Do
  17. 17. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 (Be)²Do
  18. 18. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Be present Be open Do what matters
  19. 19. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Being present
  20. 20. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Wirbelwind Support Others
  21. 21. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 The “too much” & “too little” cocktail ● too many “pulls” ● too many wonderful opportunities to do… to support others ● too much passion ● too little rest ● too little presence moments ● too few “NOs” to more work Support Others https://unsplash.com/photos/eJ9mX6yEbAw
  22. 22. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Change willingness is worthless if change capacity is depleted https://unsplash.com/photos/Z9arfr0f248
  23. 23. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Being present practises (1) Consciously... ★ breathing ★ feeling the soles of your feet (or the palms of your hands) ★ savouring a hot beverage → VAKOG (e.g. see, feel, smell) Support Yourself & Skill-Up
  24. 24. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 “brushing your sanity” Being present practises (1) Everyday occasions: ★ breathing ★ feeling the body ○ soles, palms, but ★ savouring ○ beverages, food ○ sunlight Support Yourself & Skill-Up
  25. 25. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Journaling Being present practises (2) Supports you with: ★ keeping track (work, habits, etc.) ★ retroflecting on change work ★ staying present ★ becoming present again Tipp: Do it (almost) daily. Support Yourself & Skill-Up
  26. 26. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Being open & letting go
  27. 27. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Support Others we are all “equal” thinking
  28. 28. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 -“We do NOT learn from experience...- -we learn from reflecting- -on experience.” [John Dewey, educationist]- source:https://unsplash.com/
  29. 29. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Missed a chance to support diversity... everyone had biases huge amount of unawareness too much “to do” too little time & energy to spend Support Others
  30. 30. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Supporting openness Useful skill-up areas ● learn about biases → increases awareness ● truly truly truly listen ○ preferably to those folks who are NOT like you ○ actively go and search for them! ○ practise open-minded listening Skill-Up
  31. 31. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 being open is a constant learning process
  32. 32. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 be kind to yourself and others someone “messed up”? try again, do one step better...
  33. 33. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Being open & letting go
  34. 34. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Support Yourself
  35. 35. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Supporting “letting go” a mind & body practise Support Yourself & Skill-Up
  36. 36. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Supporting “letting go” a mind & body practise Write a limiting belief (or problem) on a sheet of paper. Then: 1. put it in front of your face 2. sloooowly move it away 3. observe what’s happening ⇒ transition from narrow perspectives to more, wider headspace (again) Support Yourself & Skill-Up
  37. 37. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 _“We cannot solve problems_ _with the same thinking we used_ _when we created them.”__[Einstein]_ https://unsplash.com/photos/YU81y4-x0Bw
  38. 38. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Doing what matters
  39. 39. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 (Be)²Do
  40. 40. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 source:https://unsplash.com/photos/GSeCPc4q-7k
  41. 41. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 breathing practise listening limiting beliefs exercise perspective changemindful moments reducing bias
  42. 42. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Doing what matters to YOU
  43. 43. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 It’s about values… YOUR values (1) Uncovering your own values and how to live up to them sounds simple - yet it is not always so easy: ● societal influence ● external “forces” / context ● energy level ( → hamster wheel) ● ... Support Yourself & SkillUp
  44. 44. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 It’s about values… YOUR values (2) Our actions are way more sustainable (for ourselves and for others) if we “do stuff” coherent to OUR values. Support Others (& Yourself)
  45. 45. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Uncovering your values... … to do what matters to YOU Some recommendations: ★ Core Values exercise by Deborah Hartmann Preuss https://abiggergame.today/bigger-on-the-inside/ ★ Using (parts of) the ACT diary by Dr. Nic Hooper & Dr. Brown https://www.pavpub.com/mental-health/well-being/act-diary Support Yourself & Skill-Up
  46. 46. Cosima Laube // respectAndAdapt.rocks #WiAEU2020
  47. 47. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Personal Growth & Courage
  48. 48. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Connection & Authenticity
  49. 49. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Support yourself first and THEN other people through change
  50. 50. Cosima Laube // respectAndAdapt.rocks #WiAEU2020
  51. 51. Cosima Laube // respectAndAdapt.rocks #WiAEU2020
  52. 52. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Supporting Human Beings … through change ✓ see change as a “normal thing” ✓ support OURSELVES first ⇒ (implicity) skill-up ⇒ support OTHERS (better)
  53. 53. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 (Be)²Do the Minion Formula for Change Support
  54. 54. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Be present Be open Do what matters
  55. 55. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 YOUR next step?
  56. 56. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Being present
  57. 57. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Three breaths
  58. 58. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Be present
  59. 59. Cosima Laube // respectAndAdapt.rocks #WiAEU2020 Be present Be open Do what matters

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