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costondorsey_resume_PM_BSA_IT

  1. 1. Coston D. Dorsey, MBA, PMP Richmond, VA 23112 cadorsey@costondorsey.com 804-912-3242 QUALIFICATIONS SUMMARY: Over twenty years of experience in project management of IT systems and software development. Teaching in higher education since 2014. Greatest strength is communicating efficiently with all members of an organization from the CEO to the system administrators. KEY SKILLS SET: HIGHER EDUCATION INSTRUCTION: Uses traditional and adaptive instruction to educate students in project management, server and email system management and administration. IS MANAGEMENT: Can manage multiple platforms over different environments with different levels of complexity, spread over multiple resources. Vendor management including invoice and SOW review and consolidation. Product research and recommendation for hardware and peripherals. EOY product review and refresh. Inventory management for hardware and software licensing. PROJECT MANAGEMENT: Created, managed, modified and executed project plans for large organizations, such as the Department of the U.S. Army. Handled projects with up to 16,000 stakeholders and hundreds of thousands of users. Managed budgets of up to $2 million. EXPERIENCE: OFFICEPRO, Inc., Content Creation Manager and IT Instructor, March 2016 – o Instructing military civilians for US Army DECA (Defense Commissary Agency - Headquarters) in Microsoft Office products, such as MS Office 2010 (Beginner to Expert). o Fairfax County Government in SharePoint and MS Word 2013. o NIST (National Institutes of Standards and Technology) in PowerPoint 2016. o Department of Justice (DOJ) - Federal Bureau of Prisons in Adobe Acrobat XI and Captivate 9. o The Naval Surface Warfare Center in Visual Basic. o Created custom curriculum for above products. o Fairfax County Public Schools Virginia: Instructed over two-thousand five-hundred users on new workforce management system, MyTime by infor in UNDER eight weeks. o Built and led six-person team to ensure coverage for all classes. o In January 2017, OPI offered the opportunity to be the project manger for their instructor and student manuals. ITT Technical Institute, Adjunct Professor – IT Project Management, Richmond, VA, September 2014 – o Teach computer networking, programming, system design and advanced project management to over 200 students. o Products include: MS Exchange, Windows Server, VMWare, Windows 7, Windows 8 and hardware products such as routers and switches. o Systems used include GradeBook, S3, Distance Learning LMS and Vital Source.
  2. 2. Bryant & Stratton College, Adjunct Professor – Introduction to Computing Skills, Richmond, VA, January 2015 – o First professor at Bryant and Stratton to encourage and enable students to create an online presence with LinkedIn and Google Blog. o Ensured students could use object-linking and embedding to integrate files in MS Office. o Topics taught include: Windows7, MS Office 2013, Google Apps and LinkedIn. o Systems used include Blackboard, Banner, SIMNet and GDP. Jos. A. Bank, Sales Executive, Midlothian, VA, July 2013 – December 2014 o Managed tuxedo rental and suit purchase projects for weddings. One-hundred (100) percent on time and under budget. o Instructed employees on how to use new Point of Sale (POS) system. o Assisted management in carrying out day to day operations and taught processes and procedures to new employees. RVA 804, Richmond City School Bus Tracking System Volunteer, March 2013- May 2015 o Provided data management using MongodB and Excel for all Richmond, VA school bus routes. Strategy Cafe, Project Manager, Richmond, VA, September 2012 – March 2013 o Created over eight project plans using MS Project-PMP/Agile methodologies. o Project tracking and reporting to upper management-CEO, CTO and EVPs. o Industries covered: medical, real estate, non-profit and process servers. o Requirements gathering and explanation to software developers. o Projects included system assessments and website development. Coston Dorsey Consulting, LLC, Owner/President, Chantilly then Richmond, VA, October 2008 –December 2011 o Used CMM methodology to create project plans for project roll outs and upgrades. All IT project life cycles were executed. o Completed over twelve projects using MS Project plans for clients, ranging in annual revenue from $600,000 to $10M. o Clients were real estate investment firms in Richmond and Northern Virginia. o All projects met SEC and FTC security directives. o Handled all project related issues with all stakeholders including vendors. o Presented proposed projects and current project status to clients using PowerPoint, SharePoint and Visio. o Wrote over eighty-one contracts, forty-seven proposals and twenty-seven business processes. NetCentrics, Project Manager/Customer Liaison, McLean, VA, October 2003 – July 2008 o Acted as primary liaison for thirty different agencies with a total of 16,000 users. o Created and managed project plans and budgets for hardware and software roll outs to thirty agencies. o Provided leadership and motivation to team members throughout projects to support project plans and customer requirements. o Used ITIL and CMM methodologies for project planning using MS Project. o Handled all project related issues with all stakeholders including vendors. o Researched and procured the world's first hard certification PKI wireless email solution for HQDA. o Presented proposed projects and current project status to HQDA generals and
  3. 3. executives using PowerPoint, SharePoint and Visio. o Worked with telecommunication companies and hardware vendors to determine if existing products and services met current US Army directives. o Saved the Army $500,000 by finding billing errors for telecommunications services. o Wrote project proposals, contracts and monthly maintenance agreements. o Researched, tested and rolled out new hardware and software for end of year refreshes. o Inventoried agencies' hardware and software and provided assistance in keeping the inventory clean and compliant. Coston Dorsey Consulting, LLC, Owner/President, Chantilly, VA, April 2001 – October 2003 o Planned, designed and started company. o Created 5-year business plan with pro forma financial statements. o Handled all marketing and sales aspects. Over 40 new clients were obtained by word of mouth within 2.5 years. o Wrote project proposals, contracts and monthly maintenance agreements. o Tracked all company activities and structured organization to be CMM level 3 compliant. o Installed and secured Xytech accounting system for a broadcasting company. o Implemented voice activated dictation system for medical providers. o Rewrote entire software program used by United Bank in DC to track all their occupied space, rental or owned o Carried out many technical projects from system design to maintenance for all clients. ADP-IMS, Technical Consultant, Bethesda, MD, October 1998 – April 2001 o Worked with lead programmers and account managers in supporting customers during the planning phase of a claims evaluation system implementation. o Implemented claims evaluation systems for Fortune 500 insurance companies. o Recruited, interviewed and trained new technical consultants. o Wrote technical documentation, which consisted of requirements, proposal and installation documents. o Worked on a team designing data transfer software using EDI. o Solved technical problems customer experienced with claims evaluation systems during production phase. o Planned, executed and tracked testing phase for all life cycles. o Used Active Directory/Windows Server 2000 with Oracle, dB2 and MS-SQL. EDUCATION: MBA, Management Science and Information Technology, Virginia Polytechnic Institute and State University, Blacksburg, VA. Specialty in Internet Security. B.S., Finance, Virginia Polytechnic Institute and State University, Blacksburg, VA SKILLS, TRAINING & CERTIFICATIONS: o Project Management Professional 2013- o Active directory 2000, 2003 & 2008. o Microsoft Certified Professional: Windows 2000 Server and Workstation. o Operating Systems: DOS, Wang VS, Windows Server 2000, 2003 & 2008 & NT Server and Workstation, WindowsXP, Windows 7, Windows 8 and Apple Macintosh System 7. o Databases: Oracle 8, DB2, MS-SQL, FileMaker Pro, Goldmine and Access.
  4. 4. o Microsoft Exchange 2003 and 2007. o Applications: Microsoft Office, Project, Visio, SharePoint, Blackboard, Banner, SIMNet, GDP, Chrome, Internet Explorer and Firefox. o Fundamentals of Telecommunications, November 1997, Bell Atlantic. o Blackberry Server and Client software. o Windows2000 Advanced Server & Professional, January 2001, RRTC. o Introduction to Oracle: SQL and PL/SQL, May 1998, Oracle Corporation. o Oracle8: Database Administration, June 1998, Oracle Corporation. o SQL Administration for WindowsNTAS, Oct. 1994, HTR. o Hardware and Systems: Wang VS-85; Apple Macintosh & Powerbook; Micron;, Dell; Gateway; Compaq & HP servers and desktops; Everex Servers; ALS 4/33; CCI Office-power. o VoIP and secure VoIP (SVoIP). o Video Teleconference Systems – VTC and secure VTC. o Networking: TCP/IP and Windows Networking. o Programming: BASIC, FORTRAN, Pascal and Speed II - 4th GL. o Application design: Visual Basic for Applications, Omnis7 Squared, HTML and iMIS. PROFESSIONAL AFFILIATIONS: Project Management Institute – Current Virginia Tech Alumni Web Committee Chairman, Richmond, VA, February 2013 – May 2015 Member of Pamplin MBA Advisory Board from 1999-2005 Volunteer - Henrico County Employment Transition Center – Formerly taught Excel classes to people seeking employment Volunteer - Habitat for Humanity – Richmond area

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