The HR Manager is the most critical role in the HR Organization. The HR Manager represents Human Resources and shares responsibilities with the HR team and the internal client. The role of the HR Manager is difficult, and the most experienced HR Professionals should be promoted to the role of the HR Manager.

1. The role of
HR Manager
CREATIVE HRM
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2. HR Organization:
Past and Now
Past: Now:
• HR Function serviced as a pure service and • Today, the modern HR Organization has the
support center for the management of the competitive HR Strategy, and sets goals and
organization priorities to accomplish it
• HR processed the administration of employees • HR defines company wide policies and
and was responsible for the payroll processing procedures like Compensation Policies and
• HR processed new hires Recruitment Policies to ensure the internal
• HR was attached to redundancies, and equity and fairness
prepared special redundancy programs • HR acts as the Business Partner, which shares
• HR supported company wide projects and the responsibility for the deliverables with
administered assigned tasks and reported the internal clients
progress • HR runs centralized and strategic initiatives in
• HR had no inputs to the strategic processes the area of Training and Development,
like planning and the development of the Leadership Development and Social Media
business strategy • HR provides the value added HR Controlling
• HR leads Projects and drives the Change
Management
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3. HR Model
Brief Overview
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4. Dave Ulrich: HR Model
Business Partner Change Agent
Human
Resources
Administrative
Employee Advocate
Expert
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5. HR Model:
Impact on HR Managers
Administrative Employee
Business Partner Change Agent
Expert Advocate
• HR Procedures and Policies • Strong Project Management • Deep knowledge of the • Opinion surveys
• HR Strategy Development Skills employment legislation • Playing difficult roles during
and implementation at the • Knowledge of the psychology • Process Management project meetings
internal client and the psychology of the • Accuracy • Clearly defined goals and
change • Introduction of Innovations objectives
• Goal Setting and Performance
• Ability to prioritize and • Job Descriptions for all jobs in
Appraisal
develop communication plans the organization
• Communication and • Grievance Process
Negotiation Skills
• Project Management Skills
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6. Roles and
Responsibilities
HR Manager
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7. The role of HR Manager
Administrative Employee
Business Partner Change Agent
Expert Advocate
• Builds the valuable • Identifies gaps in the • Manages administrative • Elaborates procedures for
relationship with the internal management practice and processes at the client employees to ask open and
client introduces initiatives to close • Runs regular checks to honest questions
• Sets realistic timelines and them ensure the full compliance • Manages the performance
• Acts as the team member in with the law appraisals
plans for introduction of new
projects responsible for the • Introduces job structures and • Acts as the team member in
HR policies and procedures
change management job matrix as the projects
• Hires new employees for the • Helps the client to develop administration gets simple and • Runs the grievance process
clients communication plans on the quick • Conducts regular opinion
• Runs internal talent regular basis • Helps managers to create surveys
management programs • Leads the nomination process new job descriptions and • Runs skip level meetings
• Builds succession plans for Talent and Succession update existing ones • Runs 360 feedback
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8. Thank You
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