The first RPA roundtable discussion is here. Join us to unravel the mystery of getting ahead in today's fast changing technology world, by using the simplest, yet most powerful, platforms - UiPath. 1. What is RPA? 2. What effect does RPA has on your job? 3. What effect has UiPath made on the RPA/ML/AI industry? 4. What is the number one way you can make a substantial difference in your job? 5. How to identify potential areas for automation 6. What is the best resource for people who want to dive in deeper? 7. Typical RPA use cases in an organization This session streamed live on September 16, 2021, at 13 GMT. Check our upcoming events or past sessions at: https://community.uipath.com/events/ Contact us at: community@uipath.com

1. UiPath Accra Chapter
Round table discussion
Launching Africa’s new RPA community on the
West Coast

2. Introduction

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Regional Community Manager
EMEA, UiPath
RPA/ Automation Specialist
Vodafone Ghana Ltd
Cristina Vidu Akpeko Zigah
Your hosts for today:

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UiPath Community presence on the continent:
ACCRA
NAIROBI
JOHANNESBURG
JOIN OUR LOCAL CHAPTERS FOR:
ACCRA
https://community.uipath.com/accra/
NAIROBI:
https://community.uipath.com/nairobi/
JOHANNESBURG:
https://community.uipath.com/johannesburg/
LAGOS:
https://community.uipath.com/lagos/
LAGOS

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Welcome to our EMEA family!!

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UiPath Community Ecosystem:

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Head, Customer Operations
Vodafone Ghana Ltd
RPA Team Lead,
Safaricom Plc, Kenya
UiPath Community Manager,
Nairobi, Kenya
RPA/ Automation Specialist
Vodafone Ghana Ltd
Mercy Dawn Akude Kelvin Wachiria Jonathan Mbiriri Akpeko Zigah
Meet today’s speakers

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1. About UiPath
2. Intro to RPA
3. Benefits of RPA
4. Identifying Automation Potential
Techniques
5. RPA Use Cases
6. Careers in RPA
Agenda

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10. What is Robotics Process
Automation?

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RPA is the technology that enables a software program to
mimic human actions while interacting with computer
applications to accomplish required tasks. Some human
interactions that can be automated are:

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RPA allows anyone to configure computer software, or a “robot” to
emulate and integrate the actions of a human interacting within digital
systems to execute a business process.
RPA robots utilize the user interface to capture data and manipulate
applications just like humans do.
They interpret, trigger responses and communicate with other systems in
order to perform on a vast variety of repetitive tasks.
An RPA software robot never sleeps and makes almost ‘zero mistakes’
A simple definition of RPA

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14. Benefits of RPA

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Benefits of RPA
Business Agility – Enabling businesses to
act at afaster pace than before
Employee
Benefits
Customer/
Process
Benefits
Business
Benefits
Compliance – Ability to comply toregulatory
requirements
Flexibility & Scalability – If there is an unexpected
spike in volume,robots enable you to scale up or
down asrequired
Quality improvements / Error reduction –
Robots run as configured with a 0% error rate
Productivity Gain – Increase in processed
volumes withinthe defined unit time, coupled
with a decrease in turnaround time and an
improvedAHT
Cost savings – RPAensures cost savings
through reduced process costs
Customer Satisfaction – Faster TAT
leading to Customer Satisfaction (Eg: EC
automation, resolving customer inquiries at
a faster pace)
Low Technical Barrier – Low
programming skills needed to configure
a bot
Non-Invasive Technology – No
disruption to underlying legacy systems,
reducing the burden of IT
Faster & Easier Implementation –
deployment of solutions faster, easy to
update bots
Improved Employee Morale – workers
can dedicate more time to engaging,
interesting work

17. Typical RPA use cases in an organization

18. Factors driving Automation Potential

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You can start RPA anywhere…
Purchasing &
Supply
Finance
Experience
Center
IT/EBU/CBU/
Operations
Legal
Human
Resources
• Control processes
• Enforce rules
• Automate communications
• Provide reminders
• Manage resources and escalations
• Perform data entry
• Collect and present data and
documentation
• Ask for your expert input for review or
approval
What can these Robotic
Assistants do?

20. Factors driving Automation Potential

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Factors driving Automation Potential
Rule Based
• Agent/user doesn’t use their experience to makeany
decisions while processing a case. Decisions are
made based on business rules and pre-definedlogic
Process Type
• Manual & Repetitive - A process which is performed
by users and most of the process steps are the same
for all cases or transactions
• Semi-Manual & Repetitive - A process which is
performed by users and also involves an automation
mechanism like Macro, Outlook plug-ins,etc.
• Digitized – a process that is carried out using digital
tools or on digital platforms
• Automated - A process which is already automated
• Manual but Not Repetitive - A process which is
performed by users. Also, the process steps foreach
case will be different
Standard Input
• Inputs are Standard - Inputs are standard if the content is
positioned in the same place even if the input types are
different. E.g. in an invoice, the position of the details (invoice
number, date, amount, name etc.) are always fixed, regardless
of the input type (PDF, Word etc.)
• Inputs are NOT Standard - Inputs are considered as non-
standard when the position of the content varies from one
input type to another
Process Expected to Change
• Are processes or applications used to process a case going
to change within 3 - 6 months? (E.g. major upgrade of ERP
systems, process re-engineering etc.)
Unknown Exceptions %
• Percentage of the total volume received which cannotbe
processed without an external factor (query/approval)

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Processes that are simple, structured and can be easily mimicked by a machine are best
suited for RPA.
Processes best suited for RPA

23. RPA : Myths vrs Reality

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RPA : Myths vrs Reality
01 03
02
Truth
The bots configured by RPA free up
the workforce from repetitive,
mundane tasks and rather unleashes
our potential to focus on more
valuable, collaborative work as well
deliver innovative CXX.
Truth
RPA is applicable to a lot of varied job
functions. However, it is only a good fit
at those activities that are standard,
repetitive with a well defined set of
rules and not activities that involve
creative thinking and change rapidly.
Truth
RPA isn’t a “physical” technology. It
automates through algorithms imitating
what humans do through software.
As with any investment, there’s an
initial cost but ROI is higher than the
costs. No hardware needed most
times.
Myth 1
Robots will replace
the workforce.
Myth 2
Anything Can Be
Automated
Myth 3
RPA involves lots of
costly machines

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What is the best resource for
people who want to dive in deeper
and live the dream?

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Careers
RPA Developer
RPA Citizen Developer
RPA Solution Architect
RPA Infrastructure Engineer
RPA Business Analyst
RPA Implementation Manager
COE Manager
COE Support Specialist
Quality Assurance Tester
IT Automation specialist
RPA Trainer

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Thank you for joining us today!!
Stay close at
community@uipath.com