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The Role of Effective Cross-Cultural 
Communication in International Business: 10 
Strategies for Overcoming Language Barriers 
Cross-cultural communication is an essential element of 
internationalization. The uneven distribution of nature's resources and the human 
knowledge (expertise) required for transforming these raw materials into readily usable 
products and services makes cross-cultural communication inevitable! ¨The 
phrase cross-cultural communication describes the ability to successfully form, foster, 
and improve relationships with members of a culture different from one's own. It is based 
on knowledge of many factors, such as the other culture's values, perceptions, manners, 
social structure, and decision-making practices, and an understanding of how members 
of the group communicate--verbally, non-verbally, in person, in writing, and in various 
business and social contexts, to name but a few.¨ 
A very good example is the case of the tallest man-made building in the world - The Burj 
Khalifa in Dubai. Over 22 million man hours and 7500 skilled workers from different 
countries took part in the construction of this structure. The amazing thing about this 
diverse mixed of workers is the magnificent edifice they managed to bring into reality 
despite language and many other cultural differences inherent in many of the companies 
involved in the construction work. The scenario of the construction site could only be 
compared to a mini city with its own economy functioning together and providing 
different services such as restaurants, health, accommodation etc. A key element of this 
success is the ability to communicate effectively not only across board but also between 
the various smaller units coordinating the construction project. 
Without good communication and understanding of needs and expectations between 
entities whether in construction, business, politics, society, family etc. complications are 
bound to take reign! Overcoming ineffective communication and language barriers 
requires paying attention to the characteristics that is peculiar to each entity. According 
to Kate Berardo, the following tips are important to steering through unhurt in an 
international business environment or situation: 
 Speak slowly and clearly 
 Ask for clarification 
 Frequently check for understanding 
 Avoid idioms 
 Be careful of jargon 
 Define the basics of business 
 Be specific 
 Choose your medium of communication effectively 
 Provide information via multiple channels 
 Be patient
The world has no any other better alternative than to cooperate and work together in 
order to create a better dwelling society. Understanding each through effective cross-cultural 
communication is non-negotiable! 
Abiodun Alabi, Cultural Expert, CultureDude. 
Sources: 
Wikipedia: http://en.wikipedia.org/wiki/Burj_Khalifa 
East-West Business Strategies: http://www.ewbs.com/descr.html 
Culturosity: 
http://www.culturosity.com/pdfs/10%20Strategies%20for%20Overcoming%20Langua 
ge%20Barriers.pdf

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The role of effective cross cultural communication in international business 10 strategies for overcoming language barriers

  • 1. The Role of Effective Cross-Cultural Communication in International Business: 10 Strategies for Overcoming Language Barriers Cross-cultural communication is an essential element of internationalization. The uneven distribution of nature's resources and the human knowledge (expertise) required for transforming these raw materials into readily usable products and services makes cross-cultural communication inevitable! ¨The phrase cross-cultural communication describes the ability to successfully form, foster, and improve relationships with members of a culture different from one's own. It is based on knowledge of many factors, such as the other culture's values, perceptions, manners, social structure, and decision-making practices, and an understanding of how members of the group communicate--verbally, non-verbally, in person, in writing, and in various business and social contexts, to name but a few.¨ A very good example is the case of the tallest man-made building in the world - The Burj Khalifa in Dubai. Over 22 million man hours and 7500 skilled workers from different countries took part in the construction of this structure. The amazing thing about this diverse mixed of workers is the magnificent edifice they managed to bring into reality despite language and many other cultural differences inherent in many of the companies involved in the construction work. The scenario of the construction site could only be compared to a mini city with its own economy functioning together and providing different services such as restaurants, health, accommodation etc. A key element of this success is the ability to communicate effectively not only across board but also between the various smaller units coordinating the construction project. Without good communication and understanding of needs and expectations between entities whether in construction, business, politics, society, family etc. complications are bound to take reign! Overcoming ineffective communication and language barriers requires paying attention to the characteristics that is peculiar to each entity. According to Kate Berardo, the following tips are important to steering through unhurt in an international business environment or situation:  Speak slowly and clearly  Ask for clarification  Frequently check for understanding  Avoid idioms  Be careful of jargon  Define the basics of business  Be specific  Choose your medium of communication effectively  Provide information via multiple channels  Be patient
  • 2. The world has no any other better alternative than to cooperate and work together in order to create a better dwelling society. Understanding each through effective cross-cultural communication is non-negotiable! Abiodun Alabi, Cultural Expert, CultureDude. Sources: Wikipedia: http://en.wikipedia.org/wiki/Burj_Khalifa East-West Business Strategies: http://www.ewbs.com/descr.html Culturosity: http://www.culturosity.com/pdfs/10%20Strategies%20for%20Overcoming%20Langua ge%20Barriers.pdf