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FACILITIES MASTER PLAN
dclibrary.org/dclibraryfuture#dclibraryfuture
AGENDA
dclibrary.org/dclibraryfuture#dclibraryfuture
Presentation
• Facilities Master Plan Refresher
• Update on Facilities Condition Assessment
• Overview of Usage Assessment Data
• Community Feedback Received
Group Discussion
• Questions & Feedback
FACILITIES MASTER PLAN APPROACH
dclibrary.org/dclibraryfuture
The Facilities Master Plan approach incorporates four key components:
LIBRARY USAGE
ASSESSMENT
How customers use
libraries
COMMUNITY & STAKEHOLDER
ENGAGEMENT
Community needs and priorities
FACILITY CONDITION
ASSESSMENT
The current condition of
library buildings
LEADERSHIP & STAFF
Professional expertise
and knowledge of library
trends
#dclibraryfuture
PLANNING STRATEGIES
dclibrary.org/dclibraryfuture#dclibraryfuture
Planning Strategy 1: Manage assets wisely.
Planning Strategy 2: Grow smartly and equitably.
Planning Strategy 3: Design and build responsively.
Planning Strategy 4: Prioritize and sequence projects logically.
FACILITY CONDITIONS ASSESSMENT
dclibrary.org/dclibraryfuture#dclibraryfuture
FCA analyzed 21 neighborhood library buildings
• FCA data enables DC Public Library to schedule system repairs and
replacements with timing of building needs.
• Some libraries will need systems renewals in the next 10 years.
• A Building Systems Renewal Project will address deficiencies in life safety
and renew or replace critical building systems that reach the end of their
life cycle (e.g. electrical, plumbing, HVAC).
FACILITY CONDITIONS ASSESSMENT
dclibrary.org/dclibraryfuture#dclibraryfuture
Libraries that will need a Building Systems Renewal Project in the next ten years:
Group 1
Target Timeframe
FY 2021 – 2023
Group 2
Target Timeframe
FY 2024 – 2026
Group 3
Target Timeframe
FY 2027 – 2030
Mt. Pleasant
Northeast
Shepherd Park
Takoma Park*
Anacostia
Benning
Chevy Chase
Georgetown
Petworth
Shaw
Tenley
Bellevue
Francis Gregory
*Currently undergoing a systems renewal project
FACILITIES MASTER PLAN CONSIDERATIONS
dclibrary.org/dclibraryfuture#dclibraryfuture
The FMP will go beyond the FCA and will address ways to:
• Ensure building systems are addressed as they age
• Allow existing buildings to support evolving library functions
• Advance the Library’s mission and expand services
dclibrary.org/dclibraryfuture#dclibraryfuture
Strategic
Needs
Building
Functional Needs
Existing Physical
Building Needs
FACILITIES MASTER PLAN CONSIDERATIONS
LIBRARY USAGE ASSESSMENT
dclibrary.org/dclibraryfuture#dclibraryfuture
The Library Usage Assessment focused on answering 3 key
questions:
• Who is a current library user and who is not?
• How do we align library facilities with community needs?
• What opportunities exist for DC Public Library to better serve
DC residents?
DISTRICT SCAN
dclibrary.org/dclibraryfuture#dclibraryfuture
What: A qualitative analysis that overlaid data within maps
• Usage Elements – customer density, checkouts, computer use, & branch
stats like gate count, Wi-Fi, meeting room use
• Demographic Elements – population density & growth, age groups,
households, educational attainment, income
• Proximity of Locations – distance between, distance around, distance to
transit access and other public facilities
Where are potential gaps in service and what
neighborhoods should be explored further?
POTENTIAL GAPS IN SERVICE TO EXPLORE
dclibrary.org/dclibraryfuture#dclibraryfuture
Congress Heights
South Central,
Gateway,
Fort Lincoln,
Arboretum
Stronghold,
Edgewood,
Bloomingdale,
Eckington
Brightwood Park,
Manor Park
Cathedral Heights,
Mass. Ave. Heights,
Wesley Heights, Glover
Park
Dupont Circle,
Adams Morgan,
Kalorama Heights
Existing Library
This map is based on a review of Library usage data,
demographic data, and proximity of libraries to each
other. Over the next 10 years, the Library will explore
ways to better serve residents in these neighborhoods.
STAFF WORKSHOP HIGHLIGHTS
dclibrary.org/dclibraryfuture#dclibraryfuture
More than 100 DC Public Library staff participated in three full-day workshops.
STAFF WORKSHOP HIGHLIGHTS
dclibrary.org/dclibraryfuture#dclibraryfuture
Children, youth, families, and parenting
Family health, food,
and healthy eating
Career growth
Economic and workforce development
Employment,
job seekers, job
readiness Civic & social
engagement
Community
Cultural
programs &
entertainment
Technology & support
Experiences and leisure activities Social CapitalVolunteering
Job training &
vocational
services
COMMUNITY ENGAGEMENT TIMELINE
dclibrary.org/dclibraryfuture
#dclibraryfuture | dclibrary.org/dclibraryfuture | community.feedback@dc.gov
Dec. 2018 Feb. to Mar. 2019 Jun. 2019
Eight Focus Groups Community Survey and Four Meetings Two Community Meetings
#dclibraryfuture
60 participants 1,286 responses from 28 zip codes
75 attendees across SW, NW, SE, NE
KEY FOCUS GROUP TAKEAWAYS
dclibrary.org/dclibraryfuture#dclibraryfuture
Expand technology-based resources and services.
Provide educational, career, and life skills trainings.
Serve as one-stop shop for government and
community services.
Books are still important.
COMMUNITY MEETINGS
dclibrary.org/dclibraryfuture#dclibraryfuture
COMMUNITY MEETING TAKEAWAYS (1 OF 2)
dclibrary.org/dclibraryfuture#dclibraryfuture
Utilization of Space: Accommodate the diverse needs of residents,
which may be different in each branch.
Accessibility: Prioritize access and usability for all.
Digital Resources: Consistently update hardware and software.
COMMUNITY MEETING TAKEAWAYS (2 OF 2)
dclibrary.org/dclibraryfuture#dclibraryfuture
Program Elements: Ensure programs reflect the interests and
needs of the local community.
Social and Community Support Resources: Partner with
government agencies and community groups.
Library Growth: Respond to demographic trends.
SURVEY: WHO RESPONDED?
dclibrary.org/dclibraryfuture#dclibraryfuture
85%
15%
Respondents with
Current Library Card
Respondents
without Library Card
46%
20%
34%
Use the library at
least weekly
Use the library at
least monthly
Use the library
infrequently or not
at all
Do you have a current DC
Public Library card?
In the last 12 months, approximately how many
times have you visited or used the online
services of DC Public Library?
SURVEY FINDINGS (1 OF 2)
dclibrary.org/dclibraryfuture#dclibraryfuture
• Most satisfied with: Library overall, staff courtesy, hours of
operation, safety/security, and materials for checkout
• Least satisfied with: Holds and the Library website
• Top things not used or not familiar with: Downloadable or
streaming materials; WiFi; meeting room availability; computer,
software, technology availability/features
• Reasons for not using the library more frequently: Lack of
convenience, lack of time, use internet for information
SURVEY FINDINGS (2 OF 2)
dclibrary.org/dclibraryfuture#dclibraryfuture
The top five things respondents would like to expand or enhance include:
Streaming or
downloadable materials
Nonfiction, fiction, and
bestsellers
Children’s programs
Additional library services in
the community
Cultural and educational
programs for adults
BROAD THEMES FOR FUTURE SERVICES
dclibrary.org/dclibraryfuture#dclibraryfuture
BROAD THEMES
FOCUS
GROUPS
COMMUNITY
MEETINGS
COMMUNITY
SURVEY
STAFF
WORKSHOPS
BROAD THEMES FOR FUTURE SERVICES
dclibrary.org/dclibraryfuture#dclibraryfuture
Support children and families
Connect residents, entrepreneurs, and
partners
Empower students, makers, hobbyists,
and lifelong learners
Equip job-seekers and support workforce
and career development
BUILDING A ROADMAP
dclibrary.org/dclibraryfuture#dclibraryfuture
How do we build a roadmap of facility
projects and strategic initiatives that align
with our planning strategies?
Strategic
Needs
Building
Functional Needs
Existing Physical
Building Needs
Strategic
Needs
Building
Functional Needs
Existing Physical
Building Needs
BUILDING A ROADMAP
dclibrary.org/dclibraryfuture#dclibraryfuture
PRIORITY
1
PRIORITY
2
PRIORITY
3
PRIORITY
4
Maintain existing assets
Complete the modernization program
Ensure existing libraries adapt to changing needs
Solve city-wide Library service needs
CRITERIA FOR CONSIDERATION
dclibrary.org/dclibraryfuture#dclibraryfuture
Project timing will also consider:
• Barriers to participation
• Project timing of nearby libraries
• Number of projects per year
• Funding availability
• Interim services
• Strategic opportunities that may arise
• MLK usage and impact on nearby libraries
GROUP DISCUSSION
dclibrary.org/dclibraryfuture#dclibraryfuture
Did the four future services themes capture
everything? Was there anything we missed?
What do you think about the Library’s master planning
priorities?
What else do we need to make sure we emphasize in
the FMP?
Q1
Q2
Q3
GROUP DISCUSSION
dclibrary.org/dclibraryfuture#dclibraryfuture
Did the four future services themes capture
everything? Was there anything we missed?Q1
Support children and families
Connect residents, entrepreneurs,
and partners
Empower students, makers, hobbyists,
and lifelong learners
Equip job-seekers and support
workforce and career development
GROUP DISCUSSION
dclibrary.org/dclibraryfuture#dclibraryfuture
What do you think about the Library’s master
planning priorities?Q2
Strategic
Needs
Building
Functional Needs
Existing Physical
Building Needs PRIORITY
1
PRIORITY
2
PRIORITY
3
PRIORITY
4
Maintain existing assets
Complete the modernization program
Ensure existing libraries adapt to changing needs
Solve city-wide Library service needs
GROUP DISCUSSION
dclibrary.org/dclibraryfuture#dclibraryfuture
What else do we need to make sure we
emphasize in the FMP?Q3
NEXT STEPS
#dclibraryfuture dclibrary.org/dclibraryfuture
Compile and publish FMP
Prepare for budget request process
Perform functional assessments
Explore opportunities to enhance service
STAY ENGAGED
#dclibraryfuture dclibrary.org/dclibraryfuture
#dclibraryfuture
dclibrary.org/dclibraryfuture
community.feedback@dc.gov

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DC Public Library Facilities Master Plan Community Presentation

  • 2. AGENDA dclibrary.org/dclibraryfuture#dclibraryfuture Presentation • Facilities Master Plan Refresher • Update on Facilities Condition Assessment • Overview of Usage Assessment Data • Community Feedback Received Group Discussion • Questions & Feedback
  • 3. FACILITIES MASTER PLAN APPROACH dclibrary.org/dclibraryfuture The Facilities Master Plan approach incorporates four key components: LIBRARY USAGE ASSESSMENT How customers use libraries COMMUNITY & STAKEHOLDER ENGAGEMENT Community needs and priorities FACILITY CONDITION ASSESSMENT The current condition of library buildings LEADERSHIP & STAFF Professional expertise and knowledge of library trends #dclibraryfuture
  • 4. PLANNING STRATEGIES dclibrary.org/dclibraryfuture#dclibraryfuture Planning Strategy 1: Manage assets wisely. Planning Strategy 2: Grow smartly and equitably. Planning Strategy 3: Design and build responsively. Planning Strategy 4: Prioritize and sequence projects logically.
  • 5. FACILITY CONDITIONS ASSESSMENT dclibrary.org/dclibraryfuture#dclibraryfuture FCA analyzed 21 neighborhood library buildings • FCA data enables DC Public Library to schedule system repairs and replacements with timing of building needs. • Some libraries will need systems renewals in the next 10 years. • A Building Systems Renewal Project will address deficiencies in life safety and renew or replace critical building systems that reach the end of their life cycle (e.g. electrical, plumbing, HVAC).
  • 6. FACILITY CONDITIONS ASSESSMENT dclibrary.org/dclibraryfuture#dclibraryfuture Libraries that will need a Building Systems Renewal Project in the next ten years: Group 1 Target Timeframe FY 2021 – 2023 Group 2 Target Timeframe FY 2024 – 2026 Group 3 Target Timeframe FY 2027 – 2030 Mt. Pleasant Northeast Shepherd Park Takoma Park* Anacostia Benning Chevy Chase Georgetown Petworth Shaw Tenley Bellevue Francis Gregory *Currently undergoing a systems renewal project
  • 7. FACILITIES MASTER PLAN CONSIDERATIONS dclibrary.org/dclibraryfuture#dclibraryfuture The FMP will go beyond the FCA and will address ways to: • Ensure building systems are addressed as they age • Allow existing buildings to support evolving library functions • Advance the Library’s mission and expand services
  • 9. LIBRARY USAGE ASSESSMENT dclibrary.org/dclibraryfuture#dclibraryfuture The Library Usage Assessment focused on answering 3 key questions: • Who is a current library user and who is not? • How do we align library facilities with community needs? • What opportunities exist for DC Public Library to better serve DC residents?
  • 10. DISTRICT SCAN dclibrary.org/dclibraryfuture#dclibraryfuture What: A qualitative analysis that overlaid data within maps • Usage Elements – customer density, checkouts, computer use, & branch stats like gate count, Wi-Fi, meeting room use • Demographic Elements – population density & growth, age groups, households, educational attainment, income • Proximity of Locations – distance between, distance around, distance to transit access and other public facilities Where are potential gaps in service and what neighborhoods should be explored further?
  • 11. POTENTIAL GAPS IN SERVICE TO EXPLORE dclibrary.org/dclibraryfuture#dclibraryfuture Congress Heights South Central, Gateway, Fort Lincoln, Arboretum Stronghold, Edgewood, Bloomingdale, Eckington Brightwood Park, Manor Park Cathedral Heights, Mass. Ave. Heights, Wesley Heights, Glover Park Dupont Circle, Adams Morgan, Kalorama Heights Existing Library This map is based on a review of Library usage data, demographic data, and proximity of libraries to each other. Over the next 10 years, the Library will explore ways to better serve residents in these neighborhoods.
  • 12. STAFF WORKSHOP HIGHLIGHTS dclibrary.org/dclibraryfuture#dclibraryfuture More than 100 DC Public Library staff participated in three full-day workshops.
  • 13. STAFF WORKSHOP HIGHLIGHTS dclibrary.org/dclibraryfuture#dclibraryfuture Children, youth, families, and parenting Family health, food, and healthy eating Career growth Economic and workforce development Employment, job seekers, job readiness Civic & social engagement Community Cultural programs & entertainment Technology & support Experiences and leisure activities Social CapitalVolunteering Job training & vocational services
  • 14. COMMUNITY ENGAGEMENT TIMELINE dclibrary.org/dclibraryfuture #dclibraryfuture | dclibrary.org/dclibraryfuture | community.feedback@dc.gov Dec. 2018 Feb. to Mar. 2019 Jun. 2019 Eight Focus Groups Community Survey and Four Meetings Two Community Meetings #dclibraryfuture 60 participants 1,286 responses from 28 zip codes 75 attendees across SW, NW, SE, NE
  • 15. KEY FOCUS GROUP TAKEAWAYS dclibrary.org/dclibraryfuture#dclibraryfuture Expand technology-based resources and services. Provide educational, career, and life skills trainings. Serve as one-stop shop for government and community services. Books are still important.
  • 17. COMMUNITY MEETING TAKEAWAYS (1 OF 2) dclibrary.org/dclibraryfuture#dclibraryfuture Utilization of Space: Accommodate the diverse needs of residents, which may be different in each branch. Accessibility: Prioritize access and usability for all. Digital Resources: Consistently update hardware and software.
  • 18. COMMUNITY MEETING TAKEAWAYS (2 OF 2) dclibrary.org/dclibraryfuture#dclibraryfuture Program Elements: Ensure programs reflect the interests and needs of the local community. Social and Community Support Resources: Partner with government agencies and community groups. Library Growth: Respond to demographic trends.
  • 19. SURVEY: WHO RESPONDED? dclibrary.org/dclibraryfuture#dclibraryfuture 85% 15% Respondents with Current Library Card Respondents without Library Card 46% 20% 34% Use the library at least weekly Use the library at least monthly Use the library infrequently or not at all Do you have a current DC Public Library card? In the last 12 months, approximately how many times have you visited or used the online services of DC Public Library?
  • 20. SURVEY FINDINGS (1 OF 2) dclibrary.org/dclibraryfuture#dclibraryfuture • Most satisfied with: Library overall, staff courtesy, hours of operation, safety/security, and materials for checkout • Least satisfied with: Holds and the Library website • Top things not used or not familiar with: Downloadable or streaming materials; WiFi; meeting room availability; computer, software, technology availability/features • Reasons for not using the library more frequently: Lack of convenience, lack of time, use internet for information
  • 21. SURVEY FINDINGS (2 OF 2) dclibrary.org/dclibraryfuture#dclibraryfuture The top five things respondents would like to expand or enhance include: Streaming or downloadable materials Nonfiction, fiction, and bestsellers Children’s programs Additional library services in the community Cultural and educational programs for adults
  • 22. BROAD THEMES FOR FUTURE SERVICES dclibrary.org/dclibraryfuture#dclibraryfuture BROAD THEMES FOCUS GROUPS COMMUNITY MEETINGS COMMUNITY SURVEY STAFF WORKSHOPS
  • 23. BROAD THEMES FOR FUTURE SERVICES dclibrary.org/dclibraryfuture#dclibraryfuture Support children and families Connect residents, entrepreneurs, and partners Empower students, makers, hobbyists, and lifelong learners Equip job-seekers and support workforce and career development
  • 24. BUILDING A ROADMAP dclibrary.org/dclibraryfuture#dclibraryfuture How do we build a roadmap of facility projects and strategic initiatives that align with our planning strategies? Strategic Needs Building Functional Needs Existing Physical Building Needs
  • 25. Strategic Needs Building Functional Needs Existing Physical Building Needs BUILDING A ROADMAP dclibrary.org/dclibraryfuture#dclibraryfuture PRIORITY 1 PRIORITY 2 PRIORITY 3 PRIORITY 4 Maintain existing assets Complete the modernization program Ensure existing libraries adapt to changing needs Solve city-wide Library service needs
  • 26. CRITERIA FOR CONSIDERATION dclibrary.org/dclibraryfuture#dclibraryfuture Project timing will also consider: • Barriers to participation • Project timing of nearby libraries • Number of projects per year • Funding availability • Interim services • Strategic opportunities that may arise • MLK usage and impact on nearby libraries
  • 27. GROUP DISCUSSION dclibrary.org/dclibraryfuture#dclibraryfuture Did the four future services themes capture everything? Was there anything we missed? What do you think about the Library’s master planning priorities? What else do we need to make sure we emphasize in the FMP? Q1 Q2 Q3
  • 28. GROUP DISCUSSION dclibrary.org/dclibraryfuture#dclibraryfuture Did the four future services themes capture everything? Was there anything we missed?Q1 Support children and families Connect residents, entrepreneurs, and partners Empower students, makers, hobbyists, and lifelong learners Equip job-seekers and support workforce and career development
  • 29. GROUP DISCUSSION dclibrary.org/dclibraryfuture#dclibraryfuture What do you think about the Library’s master planning priorities?Q2 Strategic Needs Building Functional Needs Existing Physical Building Needs PRIORITY 1 PRIORITY 2 PRIORITY 3 PRIORITY 4 Maintain existing assets Complete the modernization program Ensure existing libraries adapt to changing needs Solve city-wide Library service needs
  • 30. GROUP DISCUSSION dclibrary.org/dclibraryfuture#dclibraryfuture What else do we need to make sure we emphasize in the FMP?Q3
  • 31. NEXT STEPS #dclibraryfuture dclibrary.org/dclibraryfuture Compile and publish FMP Prepare for budget request process Perform functional assessments Explore opportunities to enhance service

Editor's Notes

  1. Raising the Bar Of the District’s 25 neighborhood libraries, 21 have received a makeover, renovation, or modernization and 5 more libraries are in the design or construction phase. These projects have raised the bar for what DC residents expect in library service.