DOCOMO Digital is an innovative payments solutions provider. With over 15 years of experience building and safely operating the world's most advanced mobile commerce environment, the company works with partners to bring to life their digital aspirations.
DOCOMO Digital’s platforms are connected to over 200 mobile network operators and 300 global and local payment methods, processing more than 3bn Euros worth of transactions per year.
With a team of nearly 800 professionals, operations in 35 locations across six continents, DOCOMO Digital works to encourage financial inclusion for consumers, merchants, corporations and governments worldwide. It aims to connect five billion mobile users by 2020 by developing next-generation mobile commerce solutions for global and local merchants which include Google Play, VICE Media, National Express/ALSA, and IBERIA.
DOCOMO Digital is the European based operation of Japanese technology innovator NTT DOCOMO.
2. “Make a difference to
society globally enabling
mobile connected life.
HIROYUKI SATO
CEO of DOCOMO Digital
WE BELIEVE IN UNIVERSAL FINANCIAL INCLUSION
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3. WHO WE ARE
THE EUROPEAN BASED OPERATION OF NTT DOCOMO, GLOBAL TECHNOLOGY INNOVATOR FROM JAPAN
• DOCOMO Digital is a digital payments and distribution provider,
based in London;
• Nearly 800 professionals in 35 locations across 6 continents;
• Partnering with 200+ MNOs, 200 card issuers, + 300 PSP connectors;
• 1.6 bn consumer connections to our innovative payment platform;
• Processing 3bn €+ worth of transactions per year;
• No. 1 App Store Mobile Operator Billing integrator in the world;
• Providing universal payment solutions for e-commerce merchants;
• More than 15 years of experience in the mobile payments space.
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4. WHO WE ARE
A PAYMENT INSTITUTION AUTHORIZED SINCE 2015
PAYMENT INSTITUTION
PART OF SEPA
(Single Euro Payments Area)
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5. WHO WE ARE
FMA (FINANCIAL MARKET AUTHORITY LIECHTENSTEIN) AUTHORIZED US TO PROVIDE THE FOLLOWING PAYMENT
SOLUTIONS…
Execution of payment transactions where
the consent of the payer to execute a
payment transaction is given by means of
any telecommunication, digital or IT device
and the payment is made to the
telecommunication, IT system or network
operator, acting only an intermediary
between the payment service user and the
supplier of the goods and services.
Services enabling cash to be placed on a payment
account as well as all the operations required for
operating a payment account.
Services enabling cash withdrawals from a
payment as well as all the operations
required for operating a payment account.
Execution of payment transactions, including
transfers of funds on a payment account with
the user’s payment service provider or with
another payment service provider
Execution of payment transactions where the funds
are covered by a credit line for a payment service user
Issuing and/or acquiring of payment instruments
Money remittance
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WHO WE ARE
OUR REGULATORY COVERAGE WITH FULL PASSPORTING OF OUR E-MONEY LICENCE
7. WHAT WE DO
WE ENABLE FRICTIONLESS MOBILE COMMERCE GLOBALLY
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REGULATORS
MNOs
MERCHANTS
PERFORMANCE
MARKETERS
FINANCE
AND BANKING
DEVELOPERS
8. OUR BUSINESS OFFER:
PLATFORM AND DISTRIBUTION TO ENABLE INNOVATIVE CONVERSIONS AND PAYMENT FLOWS
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Mobile
Operator Billing
PAYMENT
SERVICES
Digital
Payments
DISTRIBUTION
Digital Content
Marketing
Solutions
10. PAYMENT SERVICES:
DETAILS OF OUR OFFER
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- Global Coverage
- OMNI Channel
- Restful Open API
- Reconciliation and Batch Settlements
MOBILE OPERATOR BILLING
- No. 1 Mobile Operator Billing
integrator for App Stores
- ~ 1,000 merchants
- Advanced APIs
DIGITAL AND REAL WORLD
MERCHANTS
- One contract & all payment methods
accepted incl. instalments
- No risk and full weekly pay-outs guaranteed
- International integration in 1-click
- Full transaction invoicing and VAT
management included
FINANCIAL SERVICES
- ID Verification
- Risk Checks
- Fraud Detection
- SIM Verification
KYC
- White-Label E-Money Networks and Mobile
Operator Billing
- Passported License for Europe + access to Asia
- Reversed Wallets for Split/Group Payments
- Marketplace-Ready
E-WALLET SERVICES
- Easy merchant on-boarding process through a single
integration and contract
- Optimized conversion funnel and checkout
- Dedicated customer service
CUSTOMER CENTRIC
PAYMENTSERVICES
11. DISTRIBUTION: DIGITAL CONTENT
CONNECTING CONTENT WITH COMMERCE
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+260 apps in portfolio using Mobile
Operator Billing Payment (iOS and
Android)
- UX and graphical approach
- HTML5, iOS, Android
- Native version with smart flow
OWNED
- Frameworks to integrate 3rd party iOS
and Android apps
- ~40 3rd party apps
- VICE
- POCOYO
THIRD PARTY
- Global carrier relationships (200+), OEM partners
& 3rd party Android stores
- Existing AYCP services
- Ad hoc fully managed portal
- Full suite of monetization options: Billing
Wrapper, Native version with smart flow
- Local footprint
-Bandai Namco*
-INTEL*
CO-CREATED
DIGITALCONTENT
B20
- Anyscreen TV:fully customizable
streaming platform for IPTV and VOD ;
- Ingestion, transcoding, Pay out,
DRM, Distribution, Interface;
- Media Hub:one-stop entry point for
contents and services;
- Portal Services
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− Exclusive deals with Top Properties
− More than 400 Global Medias
− 14.000 campaigns / +1Billion clicks
− Proprietary Affiliation platform MEDIA BUYING
SEM, SOCIAL,
RTB
CAMPAIGN
DESIGN
− Mobile-first + Design Thinking
− User Experience (ADsUX) focused
− Rich Media / Video formats
− Banners & Landing Pages (LPs)
− Proprietary Platform & Adtech: Big
Data & Machine Learning Based
− Campaign mgmt automatization
− Analytics tool, real-time stats & KPIs
− AI marketing and fraud detection TRACKING
ANALYTICS
BUSINESS
INTELLIGENCE
− Dedicated DWH / BI Teams
− Ad-hoc ROI / Adv reporting
− Proprietary DMP for audience
analysis
− LTV projection
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M A R K E T I N G S T R A T E G Y
CONSULTANCY
SERVICE
− Digital Media Planning &
strategy
− Conversion funnel
audit/optimization
− Organic traffic: SEO / ASO
− Go-to-market plan
MARKETING
SUITE
DISTRIBUTION: MARKETING SOLUTIONS.
IMPROVING THE MARKETING CONVERSION FUNNEL AND MONETIZATION
MARKETINGSOLUTIONS
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THE POWER OF OUR TECH SET-UP
HIGH
AVAILABILITY
99.9% System Infrastructure
Availability, 1,700 servers,
120 databases, ~1 PB of
data
MILLIONS
TRANSACTIONS
Every month we support ~
250M billing transactions to be
successful and fast from
anywhere in the world with
minimum latency
TRUSTWORTHY
SECURITY
Our systems are inherently
secure, available, and
reliable; built on the highest
standards
FAST
RESOLUTION
Strong monitoring and
sophisticated Service
Management process with
around 230 professionals 42
nationalities, 15 languages, 22
offices, 5 continents
14. TOP REASONS TO WORK WITH DOCOMO DIGITAL
Innovative digital payments partner with widest range of
payment options (+ 300)
Technical excellence in advanced payment and Mobile
Operator Billing feature evolution
Trusted partner bridging diverse stakeholder interests
including regulators
Full EU regulatory coverage
Tailored customer care and partner support services
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15. OPEN INNOVATION APPROACH: THE VENTURES PROJECT
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b-ventures is an internal project of DOCOMO Digital, started in 2013,
aimed at boosting the growth of tech startups in EU.
leveraging DOCOMO Digital’s outstanding experience in innovation
taking full advantage of its consolidated global infrastructure
and well-established business relationships.
b-ventures – the project by DOCOMO Digital – looks for young
companies operating in ‘mobile fintech ’ and in the ‘mobile
entertainment and edutainment content ’, with the objective of
investing in them and creating a strong link for mutual benefits,
based on effective synergies and complementarities.
19. EXCLUSIVE PARTNERSHIP WITH
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The CNN of the youth
Cool video and editorial content targeting the Millenials
First successful launch with DOCOMO in Japan, other
markets to follow
VICE
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OUR PAYMENT SOLUTIONS
OPEN UNIQUE CONVERSION OPPORTUNITIES FOR TRANSPORTATION AND TICKETING COMPANIES
PSP+MOB
+
OMNI-CHANNEL FRAUD DETECTION
INNOVATION
MAJOR CARDS