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Damian Gordon
 Some Reading:
 Creating Inclusive
Learning Opportunities
in Higher Education: A
Universal Design Toolkit
 By Sheryl Burgstahler
WCAG
2.0
UD
Principles
UDL
Principles
UD
Learning
Spaces
UDLS Model
 Lecture rooms
 Seminar rooms
 Theatres
 Laboratories
 Computer spaces
 Corridors
 Computer labs
 Makerspaces
 Libraries
 Services offices
 Canteen
 Storage
 UD Higher Education (UDHE) process:
1. Identify best practices in the field for this space
(for each room type)
2. Consider the diverse characteristics of potential
users
3. Merge best practices with UDLS model
4. Plan for accommodations (have processes to
request and address)
5. Evaluate (get feedback from a range of
individuals, and modify as needed)
 Reasons for reluctance
1. People think it might reduce visual appeal
2. An all-or-nothing attitude
 Entrances without
steps
 Flush thresholds
 Wide doorways
 Non-slip surfaces
 Level door handles
 Grab bars
 Accessible
bathrooms
 Large print controls
 Kitchen controls
that can be used
seated
 Good lighting
 Etc.
70% 20%
10%
% =
effort
required
70% 20%
10%
% =
effort
required
Attitudes, Sharing,
Innovation, Skills,
Teamwork, Motivation,
Vision, Objectives
Systems,
Integration,
Policy, Workflows,
Best Practices.
Data Storage,
Networks/Internet,
Automation,
Standards
Everyone
Everyone
A range of abilities
in the areas of:
Vision
Speech
Hearing
Mobility/dexterity
Everyone
A range of abilities
in the areas of:
Vision
Speech
Hearing
Mobility/dexterity
Short and Tall
Everyone
A range of abilities
in the areas of:
Vision
Speech
Hearing
Mobility/dexterity
Left-handed, right-
handed and ambidextrous
Short and Tall
Everyone
A range of abilities
in the areas of:
Vision
Speech
Hearing
Mobility/dexterity
Left-handed, right-
handed and ambidextrous
Different cultures
Short and Tall
Everyone
A range of abilities
in the areas of:
Vision
Speech
Hearing
Mobility/dexterity
Short and Tall
Left-handed, right-
handed and ambidextrous
Different cultures
Different gender identities
Everyone
A range of abilities
in the areas of:
Vision
Speech
Hearing
Mobility/dexterity
Short and Tall
Left-handed, right-
handed and ambidextrous
Different cultures
Different gender identities
Range of English
Language skill
levels
 We need them, otherwise it’s too many steps:
 Robson Square, Vancouver, Canada
 Robson Square, Vancouver, Canada
 Photograph by Howard Davis
 Source:
 https://www.demilk
ed.com/wheelchair-
ramp-design-fails/
 Source:
 https://www.demilk
ed.com/wheelchair-
ramp-design-fails/
 Source: Juju1990
 They can help or hinder:
 Are rotating doors a good idea?
 “Accessible signage plays an important role in
making buildings usable and accessible”
 “Wayfinding refers to the techniques used by all
users of the environment as they move from
place to place independently and safely.”
 http://www.accessconsultancy.ie/accessible_wayf
inding
 Source: https://www.theguardian.com/cities/2018/feb/14/what-
disability-accessible-city-look-like
 Some thoughts:
◦ Good pre visitor information.
◦ Building cues - i.e. using the architectural
features of the building, e.g. locating directional
signs at or before every major intersection, at
major destinations.
◦ Changes in flooring material to indicate that the
individual is moving from one area into another.
◦ Changes in colour to identify major destinations.
 Some thoughts:
◦ Good signage which is designed with accessibility
in mind, e.g., signs should be as clear, short and
concise as practicable;
◦ Text on signs should not be set entirely in capital
letters.
◦ Visual signs should be designed with due
consideration given to the height of sign, layout
of sign, font size, font type, use of symbols and
visual contrast with background, etc.
 Some thoughts:
◦ Hand held maps and directory boards.
◦ “You are here” maps.
◦ Staff and volunteers. For example a number of
hospitals in Ireland have volunteers on hand to
provide assistance and support to patients and
visitors.
 Wait a minute !!!
 Excluding the lefties:
 Excluding the lefties:
 Excluding the lefties:
 We need this:
 Flexible design:
 Flexible Seating:
 Acoustic tiles:
 There is so much equipment available that is
really accessible, it just takes someone to
have a look for it, it’s out there:
◦ Large print measuring devices and other
equipment
◦ Talking measuring scales and others
◦ Remote control microscopes
◦ Breakers with handles
◦ Etc.
 There is so much equipment available that is
really accessible, it just takes someone to
have a look for it, it’s out there:
◦ Large print measuring devices and other
equipment
◦ Talking measuring scales and others
◦ Remote control microscopes
◦ Breakers with handles
◦ Etc.
With COVID-19 and online
teaching, where students
might have to look at a
lecturer demonstrating this
equipment on a small video
screen, large print and
speaking features are a
massive advantage.
 An excellent checklist is available here to look
at good UD Practices in HD in Physical Spaces:
 https://www.washington.edu/doit/sites/defa
ult/files/atoms/files/EA_Physical_Spaces.pdf
There are sooooo many examples of these…
 Doorknobs
are a disaster
for people
who don’t
have strength
in their grips.
 Doorhandles
are a lot
better, but
can still be a
challenge for
those who
don’t have
strength in
their grips.
 An accessibly
Doorhandle
is better,
they have a
reduced
operable
force
 A disability
access door
button is
even better,
but the logo
sometimes
confuses
people
 Star Trek
doors are the
best:
 What processes are present to allow both
students and others to report accessibility
challenges that they are experiencing?
◦ Do they have to do it in person, by email, on a
website, etc.?
◦ Can it be anonymous or not?
 Who is the person responsible for reading
these reports?
◦ What powers do they have to effect change?
◦ Is this a full-time or part-time job?
 How is the accessibility challenge going to be
addressed?
 How is the change going to be evaluated?
 Will the reporter and other be asked for
feedback?
 How will the issue by considered closed?
 Do we accept that changes are going to be
happening to improve service?
 Is there budget for changes in physical space
as well as technology and online services?
 Is there budget for staff to work on this?
 Do lecturers and other staff have the training
and attitudes to deal with accessibility
challenges, e.g. do they look forward to
learning how their modules will change as
new students with a range of needs enroll?
 An excellent checklist is available here to look
at good examining how inclusive a campus is:
 https://www.washington.edu/doit/sites/defa
ult/files/atoms/files/Self_Exam_Inclusive_Ca
mpus_tagged.pdf
Universally Designed Learning Spaces: Some Considerations

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Universally Designed Learning Spaces: Some Considerations

  • 2.  Some Reading:  Creating Inclusive Learning Opportunities in Higher Education: A Universal Design Toolkit  By Sheryl Burgstahler
  • 3.
  • 4.
  • 5.
  • 6.
  • 8.  Lecture rooms  Seminar rooms  Theatres  Laboratories  Computer spaces  Corridors  Computer labs  Makerspaces  Libraries  Services offices  Canteen  Storage
  • 9.  UD Higher Education (UDHE) process: 1. Identify best practices in the field for this space (for each room type) 2. Consider the diverse characteristics of potential users 3. Merge best practices with UDLS model 4. Plan for accommodations (have processes to request and address) 5. Evaluate (get feedback from a range of individuals, and modify as needed)
  • 10.  Reasons for reluctance 1. People think it might reduce visual appeal 2. An all-or-nothing attitude
  • 11.  Entrances without steps  Flush thresholds  Wide doorways  Non-slip surfaces  Level door handles  Grab bars  Accessible bathrooms  Large print controls  Kitchen controls that can be used seated  Good lighting  Etc.
  • 12.
  • 14. 70% 20% 10% % = effort required Attitudes, Sharing, Innovation, Skills, Teamwork, Motivation, Vision, Objectives Systems, Integration, Policy, Workflows, Best Practices. Data Storage, Networks/Internet, Automation, Standards
  • 15.
  • 17. Everyone A range of abilities in the areas of: Vision Speech Hearing Mobility/dexterity
  • 18. Everyone A range of abilities in the areas of: Vision Speech Hearing Mobility/dexterity Short and Tall
  • 19. Everyone A range of abilities in the areas of: Vision Speech Hearing Mobility/dexterity Left-handed, right- handed and ambidextrous Short and Tall
  • 20. Everyone A range of abilities in the areas of: Vision Speech Hearing Mobility/dexterity Left-handed, right- handed and ambidextrous Different cultures Short and Tall
  • 21. Everyone A range of abilities in the areas of: Vision Speech Hearing Mobility/dexterity Short and Tall Left-handed, right- handed and ambidextrous Different cultures Different gender identities
  • 22. Everyone A range of abilities in the areas of: Vision Speech Hearing Mobility/dexterity Short and Tall Left-handed, right- handed and ambidextrous Different cultures Different gender identities Range of English Language skill levels
  • 23.
  • 24.
  • 25.  We need them, otherwise it’s too many steps:
  • 26.  Robson Square, Vancouver, Canada
  • 27.  Robson Square, Vancouver, Canada  Photograph by Howard Davis
  • 31.
  • 32.  They can help or hinder:
  • 33.  Are rotating doors a good idea?
  • 34.  “Accessible signage plays an important role in making buildings usable and accessible”  “Wayfinding refers to the techniques used by all users of the environment as they move from place to place independently and safely.”  http://www.accessconsultancy.ie/accessible_wayf inding
  • 36.  Some thoughts: ◦ Good pre visitor information. ◦ Building cues - i.e. using the architectural features of the building, e.g. locating directional signs at or before every major intersection, at major destinations. ◦ Changes in flooring material to indicate that the individual is moving from one area into another. ◦ Changes in colour to identify major destinations.
  • 37.  Some thoughts: ◦ Good signage which is designed with accessibility in mind, e.g., signs should be as clear, short and concise as practicable; ◦ Text on signs should not be set entirely in capital letters. ◦ Visual signs should be designed with due consideration given to the height of sign, layout of sign, font size, font type, use of symbols and visual contrast with background, etc.
  • 38.  Some thoughts: ◦ Hand held maps and directory boards. ◦ “You are here” maps. ◦ Staff and volunteers. For example a number of hospitals in Ireland have volunteers on hand to provide assistance and support to patients and visitors.
  • 39.  Wait a minute !!!
  • 40.
  • 41.  Excluding the lefties:
  • 42.  Excluding the lefties:
  • 43.  Excluding the lefties:
  • 44.  We need this:
  • 48.  There is so much equipment available that is really accessible, it just takes someone to have a look for it, it’s out there: ◦ Large print measuring devices and other equipment ◦ Talking measuring scales and others ◦ Remote control microscopes ◦ Breakers with handles ◦ Etc.
  • 49.  There is so much equipment available that is really accessible, it just takes someone to have a look for it, it’s out there: ◦ Large print measuring devices and other equipment ◦ Talking measuring scales and others ◦ Remote control microscopes ◦ Breakers with handles ◦ Etc. With COVID-19 and online teaching, where students might have to look at a lecturer demonstrating this equipment on a small video screen, large print and speaking features are a massive advantage.
  • 50.  An excellent checklist is available here to look at good UD Practices in HD in Physical Spaces:  https://www.washington.edu/doit/sites/defa ult/files/atoms/files/EA_Physical_Spaces.pdf
  • 51.
  • 52.
  • 53.
  • 54.
  • 55. There are sooooo many examples of these…
  • 56.
  • 57.
  • 58.  Doorknobs are a disaster for people who don’t have strength in their grips.
  • 59.  Doorhandles are a lot better, but can still be a challenge for those who don’t have strength in their grips.
  • 60.  An accessibly Doorhandle is better, they have a reduced operable force
  • 61.  A disability access door button is even better, but the logo sometimes confuses people
  • 62.  Star Trek doors are the best:
  • 63.
  • 64.
  • 65.
  • 66.  What processes are present to allow both students and others to report accessibility challenges that they are experiencing? ◦ Do they have to do it in person, by email, on a website, etc.? ◦ Can it be anonymous or not?  Who is the person responsible for reading these reports? ◦ What powers do they have to effect change? ◦ Is this a full-time or part-time job?
  • 67.  How is the accessibility challenge going to be addressed?  How is the change going to be evaluated?  Will the reporter and other be asked for feedback?  How will the issue by considered closed?
  • 68.  Do we accept that changes are going to be happening to improve service?  Is there budget for changes in physical space as well as technology and online services?  Is there budget for staff to work on this?  Do lecturers and other staff have the training and attitudes to deal with accessibility challenges, e.g. do they look forward to learning how their modules will change as new students with a range of needs enroll?
  • 69.  An excellent checklist is available here to look at good examining how inclusive a campus is:  https://www.washington.edu/doit/sites/defa ult/files/atoms/files/Self_Exam_Inclusive_Ca mpus_tagged.pdf