1. Daniel Enrique Bako
8213 Gradington Dr, Westerville, OH 43081
614-556-2697 dnl.bako@gmail.com
Career Objectives
Bilingual, passionate, motivated technician, eager to learn and to give the customers the best
experience and fulfilling all their needs by going above and beyond their expectations.
Education and Certification
Bachelor’s degree in computer science - March 2010
Universidad Nueva Esparta
Caracas, Venezuela
Professional Experience
Cricket Wireless SalesAdvocate
Westerville, Ohio March 2016-December 2016
Opened/closed kiosk, managed inventory, complete control of the store.
Direct customer interaction, teamwork environment.
Sales/ hustle experience
By the use of my wit and willingness managed to tend almost 400 satisfied customers that
as of now enjoy the cellphone service experience I gave them at the Polaris mall
Skills
MicrosoftWindows
MacintoshOS
MicrosoftOffice
ComputerRepair
SQL data base
MicrosoftVisual studio
Remote desktopandhelpdesk
CustomerService
Sales
Bilingual (Spanish/English)
Team leadership
Organization
2. Daniel Enrique Bako
8213 Gradington Dr, Westerville, OH 43081
614-556-2697 dnl.bako@gmail.com
Thursday,December22nd,2016
Hello,thisletterisregardingtoyourlistingforapositioninsidesalesfloorasa salesadvocate on the
Apple store.Withmore than10 yearsof experience oncomputers (assembling,maintenance). I believe
that I can form part of you team,andbringto Apple everyskillthatIhave available. Istrongly believe in
teamwork andI wouldcommitentirely to my workplace and my teammates, a quick glimpse of I could
offer to Apple if you guys give me the honor:
More than tenyearsworkingwithtechnology bothcomputersandsmartphones,givingmyself the
chance to learneverylittle detail possible.
Constantlyworkingunderpressure anddeadlinesgivesme the edge toremaincool andworkwith
my teamto always the jobdone
Bilingual, whichaftermore than6 monthsnow workingat the PolarisMall,I know the Hispanic
demographicandI coulduse everyextentof myskillstohave excellentperformanceonthe sales
floor.
I have workedbefore handlingdatabases,confidential customerinformation,asa projectengineer
inVenezuelaformore than2 yearson a CCTV/Database securitycompany,soIknow how to handle
customerinformationwithoutevercompromisingthe confidentialityof mycustomers.
I like toworkwithpeople andinteractingwith customersall the time, soIalwaysdomy best on to it
to give the bestcustomerexperiencepossible,alwaystryingtomeetthe 100% of theirneedsand
demands.
Thank youfor yourtime and consideration,especiallytoNathanCarawayandLogan Koeller, who
encouragedme toapply for youguys,hope to hearfrom yousoon.
Thank You
Daniel Bako
