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E RETAIL SYSTEM BITS PILANI 1 | Page
E Retail System
Case Study
Team Member
Darshan Parmar (2014H112179P)
Sagar Choudhari (2014H112183P)
Surya Prakash singh (2014H112186P)
Anuj Gupta (2014H112192P)
Nishant Kumar (2014H112193P)
E RETAIL SYSTEM BITS PILANI 2 | Page
CONTENTS
PAGE
1. INTRODUCTION …………………………………………….... 3
2. ANALYSIS PHASE….. ………………………………………... 4
2.1 REQUIREMENT SPECIFICATION ……………………..... 4
2.2 USE CASE …………………………………………………. 5
2.3 USE CASE DIAGRAM ……………………………………. 16
2.4 ACTIVITY DIAGRAMS………………………………….. 18
3. DESIGN PHASE… ……………………………………............. 27
3.1 SEQUENCE DIAGRAMS ………………………………… 27
3.2 COLLABORATION DIAGRAMS….…………………….. 35
3.3 STATE CHART DIAGRAMS….…………………………. 42
3.4 CLASS DIAGRAM….…………..………………………… 44
E RETAIL SYSTEM BITS PILANI 3 | Page
1. Introduction
The E-Retail system is a web-based online shopping system. The system provides users to see
the products that are available for sale, details of these products and their price. The guest users
on the website can view all the products listed. They can also view products by different sorting
methods like product criteria, sorting by price. The user can also search for the product by
writing in the search box.
User can buy any of the products he sees. In order to buy product user should be a registered
user. The user can register any time by providing valid e-mail ID, valid phone number and other
personal details. Once the user is registered he can login at any time and can shop on the website.
The user can access his account details and can modify them at any time. He can provide a
default shipping address here or can specify the address while checking out the product. The user
when wishes to buy a product, at first he needs to add that item in the shopping cart. After adding
an item to the cart he can continue shopping or can check out and place the order for the items in
the cart. The user can modify shopping cart any time before he places the order. He can remove
item from the cart, he can modify number of items from the cart. When the user decides to place
a order he can go to shopping cart and confirm products added and proceed to check-out. Once
he goes with check out, user can add a coupon code (if he has) to avail any discounts associated
with the coupon. When user applies coupon code the system checks for validity of the coupon. If
the coupon code is valid then appropriate discount is added else a invalid coupon code message
is notified to the user and is prompted to and another coupon code. If the user does not wish to
add any coupon code then he can proceed to the final payment. Here the user can decide the
payment mode option. The user can do payment using net banking, debit card, credit card. Once
the option is finalized the user is directed to the payment gateway. Once the payment is done,
User is given confirmation about the payment. The user is notified about the placed order by
sending a mail on the registered email-id and by sending message on the registered phone
number. Once the order is placed the user can track his order till it is delivered at his doorstep.
If the product which user wishes to buy is out of stock, the appropriate message needs to be
displayed to the user when he views the product and if user needs to be notified about product
availability, he needs to register for notification about availability of product. An appropriate
message needs to be sent to the user immediately when the product is available.
E RETAIL SYSTEM BITS PILANI 4 | Page
When an user adds an item in the cart after logged in system and he logs out of the system before
placing order the item in the cart should be persistent and user be able to view these items in cart
whenever he next time visits the cart and until he deletes it from the cart.
The user can cancel the order he has placed at any time before he accepts the product. Once the
product is cancelled, the user will get the refund only after the product is returned, payment is
returned to the owner in the same account from where the order was placed.
User can also have the facility to change the password, or goes for forget password if he forgets
their password.
2. Analysis Phase
2.1 Requirement Specification
Following are the requirement specification of the E-Retail System.
1. Customer should be able to do Registration.
2. Registered Customer should be able to login of do shopping.
3. User should be able to Search Product.
4. User should be able to do Catalog Browsing.
5. User should be able to Check product by sorting according to different criteria.
6. When user wishes to buy any product he should be able to add items to cart.
7. Once the user adds an item to the cart he should be able to Place Order.
8. Before proceeding to payment customer should be able to modify and manage cart.
9. At the time of checkout if customer has some offer coupons then he should be able to
apply coupon at payment.
10. Customer should be able to select from multiple Payment mode for placing order.
11. Customer should be able track the placed Order.
12. Customer should be able to Cancel Order if he does not want to accept them.
13. Product out of stock notification should be given to customer.
14. Customer should be able to View/Modify his Personal Accounts Details.
15. Administrator should be able to provide different offer to customer.
E RETAIL SYSTEM BITS PILANI 5 | Page
2.2 Use Case
The following are the use cases and the corresponding description.
2.2.1 Customer Registration
Use	
  Case	
  Section	
   Comment	
  
Use	
  Case	
  Name	
   	
  Customer	
  Registration	
  
	
  Primary	
  Actor	
   Visitor	
  
	
  Secondary	
  Actor	
   None	
  
Description	
   This	
  Use	
  case	
  describes	
  the	
  registration	
  of	
  the	
  customer.	
  	
  
Precondition	
   	
  Customer	
  system	
  should	
  be	
  connected	
  to	
  the	
  internet	
  
	
  Post	
  condition	
   User	
  is	
  registered.	
  Appropriate	
  message	
  is	
  displayed.	
  	
  
	
  Main	
  Success	
  Scenario	
  
1. Visitor	
  browses	
  the	
  site.	
  
2. Selects	
  Register/Create	
  an	
  account.	
  
3. Fill	
  up	
  information	
  (e.g.	
  name,	
  email,	
  password)	
  
4. Submit	
  the	
  information.	
  
5. Customer	
  will	
  receive	
  an	
  email	
  regarding	
  his	
  new	
  account.	
  
	
  Extensions	
   N/A	
  	
  
Special	
  Requirements	
   N/A	
  
2.2.2 Login
Use	
  Case	
  Section	
   Comment	
  
Use	
  Case	
  Name	
   	
  Login	
  
	
  Primary	
  Actor	
   Registered	
  User	
  
	
  Secondary	
  Actor	
   Administrator	
  
Description	
   This	
  Use	
  case	
  describes	
  the	
  login	
  of	
  the	
  customer.	
  	
  
Precondition	
   	
  Customer	
  system	
  should	
  be	
  connected	
  to	
  the	
  internet	
  
	
  Post	
  condition	
   User	
  is	
  logged	
  in.	
  	
  
	
  Main	
  Success	
  Scenario	
  
1. Visitor	
  browses	
  the	
  site.	
  
2. Selects	
  login.	
  
3. Fill	
  up	
  information	
  (e.g.	
  email,	
  password)	
  
4. Submit	
  the	
  information.	
  
5. Customer	
  will	
  be	
  logged	
  in.	
  
	
  Extensions	
   N/A	
  	
  
Special	
  Requirements	
   N/A	
  
E RETAIL SYSTEM BITS PILANI 6 | Page
2.2.3 Product Search.
Use	
  Case	
  Section	
   Comment	
  
Use	
  Case	
  Name	
   	
  Product	
  Search	
  
	
  Primary	
  Actor	
   Visitor,	
  Registered	
  User	
  
	
  Secondary	
  Actor	
   Administrator	
  
Description	
  
This	
  Use	
  case	
  describes	
  about	
  the	
  search	
  feature.	
  Provide	
  an	
  option	
  for	
  
searching	
  a	
  particular	
  product.	
  
Precondition	
  
	
  Customer	
  system	
  should	
  be	
  up	
  and	
  running	
  and	
  connected	
  to	
  the	
  
internet	
  
	
  Post	
  condition	
   Search	
  result	
  shows	
  the	
  product	
  as	
  per	
  the	
  search	
  keyword.	
  
	
  Main	
  Success	
  Scenario	
  
1. Customer	
  visits	
  the	
  website.	
  
2. Gives	
  the	
  search	
  keyword.	
  
3. Click	
  the	
  search	
  button.	
  
4. Search	
  result	
  shows	
  the	
  product	
  as	
  per	
  search	
  keyword.	
  
	
  Extensions	
   N/A	
  	
  
Special	
  Requirements	
   N/A	
  
2.2.4 Catalog Browsing
Use	
  Case	
  Section	
   Comment	
  
Use	
  Case	
  Name	
   	
  Catalog	
  Browsing	
  
	
  Primary	
  Actor	
   Visitor,	
  Registered	
  User	
  
	
  Secondary	
  Actor	
   Administrator	
  
Description	
   This	
  Use	
  case	
  describes	
  about	
  the	
  catalog	
  browsing.	
  
Precondition	
  
	
  Customer	
  system	
  should	
  be	
  up	
  and	
  running	
  and	
  connected	
  to	
  the	
  
internet	
  
	
  Post	
  condition	
   Items	
  are	
  displayed.	
  
	
  Main	
  Success	
  Scenario	
  
1. Customer	
  browses	
  the	
  site.	
  
2. Clicks	
  on	
  the	
  category	
  of	
  the	
  product.	
  
3. Browses	
  through	
  the	
  various	
  products	
  available.	
  
	
  Extensions	
   N/A	
  	
  
Special	
  Requirements	
   N/A	
  
E RETAIL SYSTEM BITS PILANI 7 | Page
2.2.5 Sort Products
Use	
  Case	
  Section	
   Comment	
  
Use	
  Case	
  Name	
   Sort	
  Products	
  	
  
	
  Primary	
  Actor	
   Visitor,	
  Registered	
  User	
  
	
  Secondary	
  Actor	
   Administrator	
  
Description	
  
This	
  use	
  case	
  gives	
  the	
  functionality	
  of	
  checking	
  the	
  product	
  by	
  sorting	
  
via	
  category,	
  sorting	
  via	
  price.	
  
The	
  sorting	
  via	
  category	
  and	
  by	
  price	
  will	
  be	
  available	
  to	
  both	
  visitor	
  and	
  
Customer	
  in	
  same	
  format.	
  	
  
Precondition	
  
	
  The	
  visitor	
  has	
  opened	
  the	
  e-­‐retail	
  website	
  via	
  internet.	
  
The	
  customer	
  has	
  opened	
  the	
  e-­‐retail	
  website	
  and	
  is	
  logged	
  in.	
  
	
  Post	
  condition	
  
The	
  product	
  is	
  searched	
  by	
  the	
  visitor	
  and	
  customer	
  by	
  sorting	
  via	
  
category	
  and	
  via	
  price	
  
	
  Main	
  Success	
  Scenario	
  
1. Visitor/Customer	
  opens	
  the	
  website	
  of	
  e-­‐retail.	
  
2. User	
  clicks	
  on	
  sorting	
  criteria.	
  
3. The	
  sorted	
  products	
  are	
  displayed	
  as	
  per	
  criteria.	
  
4. User	
  can	
  apply	
  further	
  sorts	
  like	
  sort	
  by	
  price	
  
5. Products	
  are	
  sorted	
  as	
  per	
  price	
  
	
  Extensions	
  
1.Visitor/Customer	
  opens	
  the	
  website	
  of	
  e-­‐retail.	
  
2. User	
  clicks	
  on	
  sort	
  via	
  price	
  
3. The	
  products	
  are	
  displayed	
  via	
  price	
  sorted	
  manner	
  
4. Then	
  user	
  clicks	
  on	
  the	
  sort	
  via	
  category	
  
5. The	
  products	
  are	
  displayed	
  via	
  category	
  sorted	
  way.	
  
Special	
  Requirements	
  
Availability	
  
Navigability	
  
E RETAIL SYSTEM BITS PILANI 8 | Page
2.2.6 Add items to cart
Use	
  Case	
  Section	
   Comment	
  
Use	
  Case	
  Name	
   	
  Add	
  items	
  to	
  cart	
  
Primary	
  Actor	
   Registered	
  User,	
  visitor	
  
	
  Secondary	
  Actor	
   Administrator	
  
Description	
  
1. Using	
  this	
  use	
  case	
  customer	
  can	
  add	
  new	
  item	
  to	
  the	
  cart	
  to	
  buy	
  
them.	
  This	
  is	
  the	
  most	
  important	
  use	
  case	
  in	
  E-­‐retail	
  system	
  
2. For	
  Logged-­‐in	
  Customers,	
  even	
  if	
  the	
  Customer	
  logs	
  out	
  they	
  can	
  
login	
  back	
  again	
  and	
  proceed	
  without	
  needing	
  to	
  add	
  the	
  previous	
  
added	
  products	
  back	
  into	
  the	
  Cart.	
  
3. Customers	
  can	
  also	
  see	
  all	
  items	
  see	
  all	
  items	
  are	
  added	
  to	
  the	
  cart.	
  
	
  
Precondition	
  
1. Customer	
  system	
  should	
  be	
  connected	
  to	
  the	
  internet.	
  
2. Website	
  should	
  be	
  up.	
  
3. Products	
  must	
  be	
  added	
  to	
  cart	
  that	
  are	
  to	
  be	
  modified.	
  
Post	
  condition	
  
1. Products	
  are	
  added	
  to	
  the	
  cart.	
  
2. Option	
  to	
  perform	
  check-­‐out.	
  
Main	
  Success	
  Scenario	
  
1. From	
  Logged	
  In	
  Customer’s	
  End	
  
1.1. Customer	
  visits	
  the	
  website.	
  
1.2. Logs	
  in.	
  
1.3. Browses	
  Category.	
  
1.4. Browses	
  subcategory	
  if	
  desired.	
  
1.5. Selects	
  Products	
  and	
  required	
  Quantity.	
  
1.6. Adds	
  to	
  Cart.	
  
2. From	
  Guest	
  Customer	
  End	
  
2.1. Customer	
  visits	
  the	
  website.	
  
2.2. Browses	
  Category.	
  
2.3. Browses	
  subcategory	
  if	
  desired.	
  
2.4. Selects	
  Products	
  and	
  required	
  Quantity.	
  
2.5. Adds	
  to	
  Cart.	
  
Extensions	
  
1.	
  Log	
  Out	
  -­‐>	
  Add	
  to	
  Cart	
  
1.1 Customer	
  visits	
  the	
  website.	
  
1.2 Logs	
  in.	
  
1.3 Browse	
  category.	
  
1.4 Browses	
  subcategory.	
  
1.5 Goes	
  to	
  individual	
  product	
  detail	
  page.	
  
1.6 Products	
  are	
  added	
  into	
  Cart.	
  
1.7 Customer	
  Logs	
  out.	
  
1.8 Again	
  logged	
  in,	
  products	
  are	
  still	
  available.	
  
	
  
Special	
  Requirements	
  
1. Availability	
  
2. Security	
  
E RETAIL SYSTEM BITS PILANI 9 | Page
2.2.7 Place Order
Use	
  Case	
  Section	
   Comment	
  
	
  Use	
  Case	
  Name	
   Place	
  Order	
  
	
  Primary	
  Actor	
   Registered	
  User	
  
	
  Secondary	
  Actor	
   Administrator	
  
	
  Description	
  
This	
  Use	
  Case	
  state	
  the	
  complete	
  checkout	
  process	
  by	
  which	
  
Registered/Guest	
  customer	
  will	
  place	
  order	
  in	
  website.	
  It	
  describes	
  the	
  
way	
  the	
  purchase	
  cycle	
  is	
  executed	
  for	
  a	
  customer	
  when	
  customer	
  place	
  
an	
  order.	
  
The	
  Ecommerce	
  Administrator	
  can	
  check	
  the	
  order	
  in	
  details	
  in	
  the	
  
admin	
  panel.	
  Then	
  details	
  are	
  checked	
  and	
  status	
  is	
  changed	
  if	
  money	
  is	
  
received	
  by	
  the	
  owner	
  &	
  invoice	
  is	
  created.	
  The	
  invoice	
  is	
  sent	
  to	
  the	
  
customer.	
  When	
  the	
  products	
  are	
  shipped	
  to	
  the	
  customer	
  then	
  the	
  
order	
  status	
  is	
  changed.	
  	
  
	
  Precondition	
   User	
  have	
  entered	
  valid	
  payment	
  details	
  	
  
	
  Post	
  condition	
  
User	
  will	
  get	
  notification	
  of	
  placed	
  order	
  and	
  user	
  will	
  able	
  to	
  track	
  
placed	
  order,	
  
	
  Main	
  Success	
  Scenario	
  
1. Select	
  product	
  and	
  Enter	
  quantity	
  	
  
2. Click	
  on	
  Buy	
  now	
  button	
  
3. Enter	
  shipment	
  address	
  
4. Enter	
  coupon	
  if	
  have	
  valid	
  coupon	
  
5. Proceed	
  to	
  payment	
  gate	
  ways	
  
	
  	
  Extensions	
  
1. Item	
  will	
  not	
  added	
  in	
  shopping	
  cart	
  
2. Buy	
  button	
  is	
  not	
  working.	
  
3. Item	
  will	
  not	
  be	
  deliver	
  at	
  entered	
  shipping	
  address.	
  	
  	
  
Special	
  Requirements	
   Placing	
  order	
  through	
  HTTPS	
  communication	
  protocol	
  	
  	
  
E RETAIL SYSTEM BITS PILANI 10 | Page
2.2.8 Manage cart
	
  
	
  
Comment	
  
Use	
  Case	
  Name	
   	
  Manage	
  cart	
  
Primary	
  Actor	
   Registered	
  User	
  
	
  Secondary	
  Actor	
   Administrator	
  
Description	
  
1. This	
  Use	
  Case	
  describes	
  how	
  Customers	
  can	
  modify	
  their	
  cart	
  i.e.	
  
they	
  can	
  remove	
  items	
  from	
  the	
  cart	
  or	
  change	
  number	
  of	
  quantity.	
  
2. This	
  feature	
  is	
  beneficial	
  for	
  the	
  customer	
  because	
  they	
  can	
  always	
  
have	
  a	
  preview	
  of	
  the	
  total	
  amount	
  of	
  the	
  cart	
  and	
  modify	
  quantity	
  
of	
  the	
  Products	
  as	
  required.	
  As	
  a	
  result	
  customers	
  have	
  greater	
  
flexibility	
  in	
  placing	
  their	
  products	
  
3. This	
  feature	
  is	
  available	
  for	
  both	
  Registered	
  and	
  Guest	
  Customers.	
  
Precondition	
  
1. Customer	
  system	
  should	
  be	
  connected	
  to	
  the	
  internet.	
  
2. Website	
  should	
  be	
  up.	
  
Post	
  condition	
  
1. Products	
  are	
  removed	
  from	
  the	
  cart.	
  
2. Quantity	
  of	
  product	
  is	
  updated.	
  
Main	
  Success	
  Scenario	
  
1	
  	
  	
  	
  For	
  modifying	
  quantity	
  of	
  product.	
  
1.1 After	
  products	
  are	
  added.	
  
1.2 Open	
  cart.	
  
1.3 Edit	
  number	
  of	
  items	
  for	
  a	
  product.	
  
1.4 Click	
  update.	
  
2 For	
  removing	
  a	
  product	
  from	
  cart.	
  
2.1 After	
  products	
  are	
  added.	
  
2.2 Open	
  cart.	
  
2.3 Choose	
  remove	
  product	
  for	
  products	
  to	
  be	
  removed.	
  	
  
Extensions	
  
1.	
  Not	
  enough	
  Inventory	
  while	
  updating	
  quantities.	
  
1.1 After	
  products	
  are	
  added	
  to	
  cart.	
  
1.2 Updates	
  (increases)	
  the	
  quantity,	
  But	
  that	
  quantity	
  is	
  not	
  in	
  
inventory	
  (error	
  message	
  is	
  displayed	
  in	
  that	
  case).	
  
1.3 Customer	
  adjusts	
  the	
  Quantity.	
  
Special	
  Requirements	
  
1. Availability	
  
2. Security	
  
E RETAIL SYSTEM BITS PILANI 11 | Page
2.2.9 Apply coupon
Use	
  Case	
  Section	
   Comment	
  
Use	
  Case	
  Name	
   Apply	
  coupon	
  
	
  Primary	
  Actor	
   Registered	
  User	
  
	
  Secondary	
  Actor	
   Administrator	
  
Description	
  
The	
  different	
  coupons	
  obtained	
  by	
  the	
  customer	
  can	
  be	
  used	
  to	
  avail	
  
discounts	
  on	
  the	
  products.	
  
The	
  customer	
  is	
  prompted	
  to	
  enter	
  the	
  coupon	
  code	
  after	
  the	
  order	
  is	
  
placed.	
  
Precondition	
  
	
  The	
  customer	
  is	
  logged	
  in	
  to	
  the	
  e-­‐retail	
  website.	
  
The	
  customer	
  has	
  coupons.	
  
Customer	
  has	
  added	
  product	
  in	
  the	
  cart	
  and	
  has	
  checked	
  out.	
  
	
  Post	
  condition	
   The	
  coupon	
  is	
  applied	
  at	
  the	
  time	
  of	
  payment.	
  
	
  Main	
  Success	
  Scenario	
  
1. Customer	
  has	
  placed	
  an	
  order.	
  
2. He	
  checks	
  out	
  from	
  the	
  cart	
  
3. The	
  system	
  prompts	
  for	
  entering	
  discount	
  coupon	
  
4. Customer	
  enters	
  the	
  coupon	
  details.	
  
5. The	
  system	
  checks	
  if	
  the	
  coupon	
  is	
  valid.	
  
6. If	
  the	
  coupon	
  is	
  valid	
  then	
  the	
  coupon	
  is	
  applied	
  and	
  the	
  
appropriate	
  discount	
  is	
  applied.	
  
7. Customer	
  is	
  directed	
  for	
  further	
  process.	
  
	
  Extensions	
  
1. Customer	
  has	
  placed	
  an	
  order.	
  
2. The	
  customer	
  has	
  gone	
  to	
  select	
  payment	
  type.	
  
3. The	
  system	
  prompts	
  for	
  entering	
  discount	
  coupon	
  
4. Customer	
  enters	
  the	
  coupon	
  details.	
  
5. The	
  system	
  checks	
  if	
  the	
  coupon	
  is	
  valid.	
  
6. If	
  the	
  coupon	
  is	
  not	
  valid	
  then	
  the	
  coupon	
  discount	
  is	
  not	
  
applied	
  and	
  a	
  error	
  message	
  is	
  displayed	
  to	
  the	
  customer.	
  
Special	
  Requirements	
   Availability	
  
E RETAIL SYSTEM BITS PILANI 12 | Page
2.2.10 Payment mode
Use	
  Case	
  Section	
   Comment	
  
Use	
  Case	
  Name	
   	
  Payment	
  mode	
  
Primary	
  Actor	
   Registered	
  User	
  
	
  Secondary	
  Actor	
  
1. Administrator	
  (of	
  E-­‐reatil	
  system)	
  
2. Payment	
  Gateway	
  
Description	
  
1. Using	
  this	
  use	
  case	
  customer	
  can	
  do	
  the	
  payment	
  very	
  easily,	
  
quickly	
  and	
  in	
  a	
  secured	
  way.	
  
2. It	
  provides	
  secure	
  processing	
  of	
  online	
  transactions	
  done	
  by	
  the	
  
Website	
  Customers.	
  
3. From	
  the	
  E-­‐retail	
  Administrator	
  point	
  of	
  view,	
  the	
  benefit	
  of	
  
Payment	
  mode	
  is	
  that	
  business	
  will	
  get	
  the	
  payment	
  very	
  quickly.	
  
They	
  do	
  not	
  need	
  to	
  wait	
  for	
  payment.	
  	
  
4. It	
  also	
  makes	
  the	
  transaction	
  process	
  very	
  secured	
  and	
  reliable.	
  This	
  
in	
  turn	
  increases	
  the	
  Customer	
  faith	
  on	
  the	
  Website	
  and	
  
subsequently,	
  number	
  of	
  customers	
  will	
  increase.	
  
Precondition	
  
1. Customer	
  system	
  should	
  be	
  connected	
  to	
  the	
  internet.	
  
2. Website	
  should	
  be	
  up.	
  
3. Customer	
  must	
  be	
  logged-­‐in.	
  
Post	
  condition	
   Proceed	
  with	
  payment	
  mode	
  selected.	
  
Main	
  Success	
  Scenario	
  
1. Customer	
  add	
  items	
  to	
  cart.	
  
2. Proceed	
  with	
  check	
  out.	
  
3. Selects	
  the	
  suitable	
  Payment	
  Gateway	
  
Extensions	
  
1. Cancels	
  transaction	
  from	
  Payment	
  Gateway	
  Page	
  
1.1 Customer	
  add	
  items	
  to	
  cart.	
  
1.2 Proceed	
  with	
  check	
  out.	
  
1.3 Selects	
  the	
  suitable	
  Payment	
  Gateway	
  	
  
1.4 Fills	
  up	
  all	
  required	
  information	
  for	
  transaction	
  when	
  he/she	
  is	
  
redirected	
  to	
  Payment	
  Gateway	
  landing	
  page.	
  	
  
1.5 Cancels	
  the	
  transaction.	
  
1.6 Corresponding	
  status	
  will	
  be	
  displayed	
  	
  
2. Incorrect	
  input	
  in	
  Payment	
  Gateway	
  Page	
  
2.1 Customer	
  add	
  items	
  to	
  cart.	
  
2.2 Proceed	
  with	
  check	
  out.	
  
2.3 Selects	
  the	
  suitable	
  Payment	
  Gateway	
  	
  
2.4 Fills	
  up	
  all	
  required	
  information	
  for	
  transaction	
  when	
  he/she	
  is	
  
redirected	
  to	
  Payment	
  Gateway	
  landing	
  page.	
  	
  
2.5 Fills	
  up	
  required	
  information	
  with	
  incorrect	
  input	
  when	
  he	
  is	
  
redirected	
  to	
  payment	
  gateway	
  landing	
  page.	
  
2.6 	
  Error	
  message	
  will	
  be	
  displayed	
  &	
  the	
  transaction	
  will	
  be	
  
canceled.	
  
2.7 Corresponding	
  status	
  will	
  be	
  displayed.	
  
Special	
  Requirements	
  
1. Availability	
  
2. Security	
  
E RETAIL SYSTEM BITS PILANI 13 | Page
2.2.11 Track Order
Use	
  Case	
  Section	
   Comment	
  
	
  Use	
  Case	
  Name	
   Track	
  Order	
  	
  
	
  Primary	
  Actor	
   Registered	
  User	
  
	
  Secondary	
  Actor	
   Administrator	
  
	
  Description	
  
This	
  use	
  case	
  describe	
  a	
  very	
  important	
  feature	
  which	
  is	
  available	
  for	
  
customer	
  after	
  they	
  have	
  placed	
  their	
  online	
  order.	
  	
  The	
  customer	
  can	
  
track	
  the	
  status	
  of	
  order	
  such	
  as	
  “Processing”,	
  “Shipped”	
  etc.	
  In	
  Tracking	
  
detail	
  section	
  customer	
  will	
  know	
  about	
  actual	
  status	
  of	
  orders	
  of	
  item.	
  
Ecommerce	
  Administrator	
  checks	
  the	
  order	
  and	
  changes	
  the	
  status.	
  
Admin	
  can	
  also	
  notify	
  by	
  sending	
  an	
  email	
  to	
  customer	
  about	
  their	
  
status	
  of	
  their	
  item.	
  	
  
Precondition	
   User	
  have	
  to	
  place	
  order	
  and	
  Customer	
  should	
  have	
  valid	
  	
  order	
  Id.	
  
	
  Post	
  condition	
   User	
  will	
  able	
  to	
  view	
  detail	
  of	
  their	
  shipment	
  delivery	
  status.	
  
	
  Main	
  Success	
  Scenario	
  
1. Enter	
  valid	
  order	
  Id	
  
2. Display	
  status	
  of	
  purchased	
  Item	
  	
  	
  
	
  Extensions	
  
1. Customer	
  account	
  is	
  created	
  by	
  administrator	
  on	
  behalf	
  of	
  a	
  
customer.	
  
2. Order	
  is	
  placed	
  by	
  administrator.	
  
3. Status	
  is	
  being	
  updated	
  by	
  administrator.	
  
4. Status	
  is	
  notify	
  through	
  email	
  to	
  customer.	
  
Special	
  Requirements	
   	
  	
  	
  Customer	
  should	
  have	
  valid	
  Item	
  Order	
  Id	
  
2.2.12 Cancel Order
Use	
  Case	
  Section	
   Comment	
  
	
  Use	
  Case	
  Name	
   	
  Cancel	
  Order	
  
	
  Primary	
  Actor	
   Registered	
  User	
  
	
  Secondary	
  Actor	
   Administrator	
  
	
  Description	
  
This	
  use	
  case	
  describe	
  a	
  very	
  important	
  feature	
  which	
  is	
  available	
  for	
  
customer	
  after	
  they	
  have	
  placed	
  their	
  online	
  order.	
  	
  The	
  customer	
  can	
  
cancel	
  order.	
  
Ecommerce	
  Administrator	
  checks	
  the	
  order	
  and	
  can	
  cancel	
  the	
  order.	
  
Admin	
  can	
  also	
  notify	
  by	
  sending	
  an	
  email	
  to	
  customer	
  about	
  their	
  
cancelation	
  of	
  their	
  item.	
  	
  
Precondition	
   User	
  must	
  have	
  to	
  login.	
  
	
  Post	
  condition	
  
User	
  will	
  get	
  cancelation	
  message	
  after	
  the	
  cancelation.	
  And	
  product	
  
shipment	
  status	
  will	
  be	
  changes	
  and	
  marked	
  as	
  cancel	
  order.	
  
	
  Main	
  Success	
  Scenario	
  
1. Select	
  product	
  for	
  cancelation	
  	
  
2. Display	
  status	
  of	
  canceled	
  item	
  as	
  “cancel”	
  	
  
	
  Extensions	
  
1. Item	
  can	
  be	
  canceled	
  by	
  administrator	
  on	
  behalf	
  of	
  a	
  customer.	
  
2. Status	
  is	
  being	
  updated	
  by	
  administrator.	
  
3. About	
  cancelation	
  customer	
  will	
  notify	
  through	
  email	
  
Special	
  Requirements	
   Customer	
  have	
  to	
  cancel	
  the	
  order	
  before	
  shipment.	
  
E RETAIL SYSTEM BITS PILANI 14 | Page
2.2.13 Notify product availability
Use	
  Case	
  Section	
   Comment	
  
	
  Use	
  Case	
  Name	
   	
  Notify	
  product	
  availability	
  	
  
	
  Primary	
  Actor	
   Customer,	
  visitor,	
  Notification	
  System	
  
	
  Secondary	
  Actor	
   NA	
  
	
  Description	
  
This	
  use	
  case	
  describe	
  a	
  very	
  important	
  feature	
  which	
  is	
  available	
  for	
  
Administrator	
  about	
  product	
  availability.	
  
Ecommerce	
  Administrator	
  checks	
  the	
  product	
  availability	
  and	
  notify	
  
customer	
  about	
  out	
  of	
  stock.	
  	
  
Precondition	
   Customer	
  should	
  have	
  saved	
  item	
  in	
  their	
  wish	
  list.	
  	
  
	
  Post	
  condition	
  
Customer	
  will	
  get	
  out	
  of	
  stock	
  notification	
  email	
  correspond	
  to	
  item	
  
which	
  they	
  have	
  selected	
  in	
  their	
  wish	
  list	
  
	
  Main	
  Success	
  Scenario	
   Mail	
  should	
  be	
  sent	
  on	
  customer	
  register	
  email	
  address.	
  	
  
	
  Extensions	
   Administrator	
  will	
  send	
  notification	
  to	
  customer	
  account	
  inbox	
  
Special	
  Requirements	
   User	
  must	
  have	
  to	
  save	
  product	
  in	
  their	
  wish	
  list.	
  
2.2.14 Modify Account Details
Use	
  Case	
  Section	
   Comment	
  
Use	
  Case	
  Name	
   Modify	
  Account	
  Details	
  
	
  Primary	
  Actor	
   Registered	
  User	
  
	
  Secondary	
  Actor	
   NA	
  
Description	
  
This	
  use	
  case	
  gives	
  the	
  functionality	
  for	
  the	
  customer	
  to	
  view	
  or	
  modify	
  
the	
  personal	
  account	
  details.	
  	
  
The	
  customer	
  can	
  view	
  the	
  personal	
  details.	
  The	
  customer	
  can	
  edit	
  any	
  
of	
  the	
  entered	
  details.	
  
Precondition	
  
	
  The	
  customer	
  is	
  registered	
  user	
  of	
  the	
  e-­‐retail	
  website.	
  
He	
  customer	
  is	
  logged	
  in	
  to	
  the	
  website.	
  
	
  Post	
  condition	
   The	
  customer	
  has	
  viewed	
  detail	
  or	
  modified	
  the	
  required	
  details.	
  
	
  Main	
  Success	
  Scenario	
  
1. Customer	
  logs	
  in	
  the	
  website	
  of	
  e-­‐retail.	
  
2. Clicks	
  on	
  the	
  Account	
  Details.	
  
3. The	
  personal	
  details	
  of	
  the	
  customer	
  are	
  visible	
  to	
  the	
  customer.	
  
4. The	
  customer	
  selects	
  the	
  details	
  to	
  modify.	
  
5. The	
  customer	
  saves	
  the	
  modification.	
  
	
  Extensions	
  
1. Customer	
  logs	
  in	
  the	
  website	
  of	
  e-­‐retail.	
  
2. Clicks	
  on	
  the	
  Account	
  Details.	
  
3. The	
  customer	
  is	
  newly	
  registered.	
  
4. There	
  are	
  no	
  details	
  of	
  the	
  customer.	
  
5. The	
  system	
  prompts	
  the	
  customer	
  to	
  fill	
  all	
  details.	
  
6. Customer	
  saves	
  the	
  details.	
  
Special	
  Requirements	
   Availability	
  
E RETAIL SYSTEM BITS PILANI 15 | Page
2.2.15 Provide Offers
Use	
  Case	
  Section	
   Comment	
  
Use	
  Case	
  Name	
   Provide	
  Offers	
  
	
  Primary	
  Actor	
   Administrator	
  
	
  Secondary	
  Actor	
   NA	
  
Description	
  
This	
  use	
  case	
  gives	
  the	
  functionality	
  of	
  generating	
  the	
  coupon	
  by	
  the	
  
administrator	
  for	
  some	
  special	
  occasion.	
  
These	
  coupons	
  are	
  the	
  made	
  available	
  to	
  customer.	
  
Precondition	
   Admin	
  decided	
  to	
  generate	
  discount	
  coupons	
  	
  
	
  Post	
  condition	
   The	
  coupon	
  is	
  generated	
  and	
  is	
  ready	
  to	
  make	
  available	
  for	
  customers.	
  
	
  Main	
  Success	
  Scenario	
  
1. Admin	
  decides	
  to	
  give	
  discount.	
  
2. Admin	
  set	
  the	
  criteria	
  for	
  discount.	
  
3. The	
  coupons	
  are	
  generated	
  for	
  these	
  criteria	
  
4. The	
  admin	
  then	
  decides	
  the	
  validity	
  of	
  these	
  coupons	
  
5. The	
  coupons	
  are	
  now	
  ready	
  to	
  distribute	
  to	
  customer.	
  
	
  Extensions	
   NA	
  
Special	
  Requirements	
   Availability	
  
E RETAIL SYSTEM BITS PILANI 16 | Page
2.3 Use Case Diagram
2.3.1 User USE CASE
E RETAIL SYSTEM BITS PILANI 17 | Page
2.3.2 Use Case Diagram – Administrator
E RETAIL SYSTEM BITS PILANI 18 | Page
2.4 Activity Diagram
The Activity Diagram gives the detail Activity diagrams of the E-Retail system.
2.4.1 Customer Registration
2.4.2 Customer login
E RETAIL SYSTEM BITS PILANI 19 | Page
2.4.3 Product Search
2.4.4 Add items to cart – guest user
E RETAIL SYSTEM BITS PILANI 20 | Page
2.4.5 Add items to cart – Login customer
2.4.6 Coupon generation
E RETAIL SYSTEM BITS PILANI 21 | Page
2.4.7 Place Order
E RETAIL SYSTEM BITS PILANI 22 | Page
2.4.8 Manage cart
2.4.9 Apply coupon at payment
E RETAIL SYSTEM BITS PILANI 23 | Page
2.4.10 Payment mode for placing order
2.4.11 Order Tracking
E RETAIL SYSTEM BITS PILANI 24 | Page
2.4.12 Cancel Order
2.4.13 Product out of stock notification
E RETAIL SYSTEM BITS PILANI 25 | Page
2.4.14 View/Modify Personal Accounts Details
E RETAIL SYSTEM BITS PILANI 26 | Page
2.4.15 Sort Products
E RETAIL SYSTEM BITS PILANI 27 | Page
3. Design Phase
3.1 SEQUENCE DIAGRAM
3.1.1 Customer Registration
3.1.2 Customer login
E RETAIL SYSTEM BITS PILANI 28 | Page
3.1.3 Product Search
3.1.4 Add items to cart
u1:Useru1:User s1:SearchMana
ger
s1:SearchMana
ger
p1:ProductL1:List<Product>
EnterSearchKeyword()
ShowSearchDetails()
Search the keyword
return searched items
E RETAIL SYSTEM BITS PILANI 29 | Page
3.1.5 Place Order
3.1.6 Manage cart
E RETAIL SYSTEM BITS PILANI 30 | Page
3.1.7 Payment mode for placing order
3.1.8 Order Tracking
E RETAIL SYSTEM BITS PILANI 31 | Page
3.1.9 Cancel Order
3.1.10 Product out of stock notification
E RETAIL SYSTEM BITS PILANI 32 | Page
3.1.11 View/Modify Personal Accounts Details
E RETAIL SYSTEM BITS PILANI 33 | Page
3.1.12 Coupon generation
E RETAIL SYSTEM BITS PILANI 34 | Page
3.1.13 Sort Products
E RETAIL SYSTEM BITS PILANI 35 | Page
3.2 Collaboration diagrams
3.2.1 Customer Registration
3.2.2 Customer login
E RETAIL SYSTEM BITS PILANI 36 | Page
3.2.3 Product Search
3.2.4 Sort Products
u1:User s1:SearchM
anager
l1:List<pr
oduct>
1: EnterSearchKeyword()
4: ShowSearchDetails()
2: Search the keyword
3: return searched items
: User :ProductController
1: User opens website
2: request for website information
3: return website information
4: Display website
5: selects crieteria for sorting
6: request for product details for as per category
7: return product data
8: sort product as per criteria
9: display sorted products
10: select further sort criteria like price sorting
11: sort product as criteria
12: display sorted products
E RETAIL SYSTEM BITS PILANI 37 | Page
3.2.5 Add items to cart
3.2.6 Place Order
i1:LineItem
c1:Customer
l1:List<Product>
s1:ShipInfo
coupon1: Coupon
pay1:Payment
prod1:Catlog
6: ValidateShipmentAdd()
8: ValidateCouponCode()
5: enter shipment address
7: EnterCouponCode()
9: MakePayment()
1: SelectCategory(CatlogName)
4: SelectItem(ItemId)
3: DisplayProduct()
2: ShowProductList()
E RETAIL SYSTEM BITS PILANI 38 | Page
3.2.7 Manage cart
3.2.8 Payment mode for placing order
E RETAIL SYSTEM BITS PILANI 39 | Page
3.2.9 Order Tracking
3.2.10 Cancel Order
E RETAIL SYSTEM BITS PILANI 40 | Page
3.2.11 Product out of stock notification
3.2.12 View/Modify Personal Accounts Details
E RETAIL SYSTEM BITS PILANI 41 | Page
3.2.13 Coupon generation
:Admin :Coupon
Controller
1: set coupon criteria
2: Display data
3: select coupon generation
4: generate coupon
5: save generated coupon6: confirm save
7: Display generated coupons
8: provide permission to distribute coupon
9: save details10: confirm save
11: confirm action
E RETAIL SYSTEM BITS PILANI 42 | Page
3.3 STATE CHART DIAGRAM
3.3.1 User
3.3.2 Product
E RETAIL SYSTEM BITS PILANI 43 | Page
3.3.3 Order process
3.3.4 Coupon
E RETAIL SYSTEM BITS PILANI 44 | Page
3.4 CLASS DIAGRAM

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2f56cb4a-53c7-463a-9cb7-162567e37a04-150712104128-lva1-app6892

  • 1. E RETAIL SYSTEM BITS PILANI 1 | Page E Retail System Case Study Team Member Darshan Parmar (2014H112179P) Sagar Choudhari (2014H112183P) Surya Prakash singh (2014H112186P) Anuj Gupta (2014H112192P) Nishant Kumar (2014H112193P)
  • 2. E RETAIL SYSTEM BITS PILANI 2 | Page CONTENTS PAGE 1. INTRODUCTION …………………………………………….... 3 2. ANALYSIS PHASE….. ………………………………………... 4 2.1 REQUIREMENT SPECIFICATION ……………………..... 4 2.2 USE CASE …………………………………………………. 5 2.3 USE CASE DIAGRAM ……………………………………. 16 2.4 ACTIVITY DIAGRAMS………………………………….. 18 3. DESIGN PHASE… ……………………………………............. 27 3.1 SEQUENCE DIAGRAMS ………………………………… 27 3.2 COLLABORATION DIAGRAMS….…………………….. 35 3.3 STATE CHART DIAGRAMS….…………………………. 42 3.4 CLASS DIAGRAM….…………..………………………… 44
  • 3. E RETAIL SYSTEM BITS PILANI 3 | Page 1. Introduction The E-Retail system is a web-based online shopping system. The system provides users to see the products that are available for sale, details of these products and their price. The guest users on the website can view all the products listed. They can also view products by different sorting methods like product criteria, sorting by price. The user can also search for the product by writing in the search box. User can buy any of the products he sees. In order to buy product user should be a registered user. The user can register any time by providing valid e-mail ID, valid phone number and other personal details. Once the user is registered he can login at any time and can shop on the website. The user can access his account details and can modify them at any time. He can provide a default shipping address here or can specify the address while checking out the product. The user when wishes to buy a product, at first he needs to add that item in the shopping cart. After adding an item to the cart he can continue shopping or can check out and place the order for the items in the cart. The user can modify shopping cart any time before he places the order. He can remove item from the cart, he can modify number of items from the cart. When the user decides to place a order he can go to shopping cart and confirm products added and proceed to check-out. Once he goes with check out, user can add a coupon code (if he has) to avail any discounts associated with the coupon. When user applies coupon code the system checks for validity of the coupon. If the coupon code is valid then appropriate discount is added else a invalid coupon code message is notified to the user and is prompted to and another coupon code. If the user does not wish to add any coupon code then he can proceed to the final payment. Here the user can decide the payment mode option. The user can do payment using net banking, debit card, credit card. Once the option is finalized the user is directed to the payment gateway. Once the payment is done, User is given confirmation about the payment. The user is notified about the placed order by sending a mail on the registered email-id and by sending message on the registered phone number. Once the order is placed the user can track his order till it is delivered at his doorstep. If the product which user wishes to buy is out of stock, the appropriate message needs to be displayed to the user when he views the product and if user needs to be notified about product availability, he needs to register for notification about availability of product. An appropriate message needs to be sent to the user immediately when the product is available.
  • 4. E RETAIL SYSTEM BITS PILANI 4 | Page When an user adds an item in the cart after logged in system and he logs out of the system before placing order the item in the cart should be persistent and user be able to view these items in cart whenever he next time visits the cart and until he deletes it from the cart. The user can cancel the order he has placed at any time before he accepts the product. Once the product is cancelled, the user will get the refund only after the product is returned, payment is returned to the owner in the same account from where the order was placed. User can also have the facility to change the password, or goes for forget password if he forgets their password. 2. Analysis Phase 2.1 Requirement Specification Following are the requirement specification of the E-Retail System. 1. Customer should be able to do Registration. 2. Registered Customer should be able to login of do shopping. 3. User should be able to Search Product. 4. User should be able to do Catalog Browsing. 5. User should be able to Check product by sorting according to different criteria. 6. When user wishes to buy any product he should be able to add items to cart. 7. Once the user adds an item to the cart he should be able to Place Order. 8. Before proceeding to payment customer should be able to modify and manage cart. 9. At the time of checkout if customer has some offer coupons then he should be able to apply coupon at payment. 10. Customer should be able to select from multiple Payment mode for placing order. 11. Customer should be able track the placed Order. 12. Customer should be able to Cancel Order if he does not want to accept them. 13. Product out of stock notification should be given to customer. 14. Customer should be able to View/Modify his Personal Accounts Details. 15. Administrator should be able to provide different offer to customer.
  • 5. E RETAIL SYSTEM BITS PILANI 5 | Page 2.2 Use Case The following are the use cases and the corresponding description. 2.2.1 Customer Registration Use  Case  Section   Comment   Use  Case  Name    Customer  Registration    Primary  Actor   Visitor    Secondary  Actor   None   Description   This  Use  case  describes  the  registration  of  the  customer.     Precondition    Customer  system  should  be  connected  to  the  internet    Post  condition   User  is  registered.  Appropriate  message  is  displayed.      Main  Success  Scenario   1. Visitor  browses  the  site.   2. Selects  Register/Create  an  account.   3. Fill  up  information  (e.g.  name,  email,  password)   4. Submit  the  information.   5. Customer  will  receive  an  email  regarding  his  new  account.    Extensions   N/A     Special  Requirements   N/A   2.2.2 Login Use  Case  Section   Comment   Use  Case  Name    Login    Primary  Actor   Registered  User    Secondary  Actor   Administrator   Description   This  Use  case  describes  the  login  of  the  customer.     Precondition    Customer  system  should  be  connected  to  the  internet    Post  condition   User  is  logged  in.      Main  Success  Scenario   1. Visitor  browses  the  site.   2. Selects  login.   3. Fill  up  information  (e.g.  email,  password)   4. Submit  the  information.   5. Customer  will  be  logged  in.    Extensions   N/A     Special  Requirements   N/A  
  • 6. E RETAIL SYSTEM BITS PILANI 6 | Page 2.2.3 Product Search. Use  Case  Section   Comment   Use  Case  Name    Product  Search    Primary  Actor   Visitor,  Registered  User    Secondary  Actor   Administrator   Description   This  Use  case  describes  about  the  search  feature.  Provide  an  option  for   searching  a  particular  product.   Precondition    Customer  system  should  be  up  and  running  and  connected  to  the   internet    Post  condition   Search  result  shows  the  product  as  per  the  search  keyword.    Main  Success  Scenario   1. Customer  visits  the  website.   2. Gives  the  search  keyword.   3. Click  the  search  button.   4. Search  result  shows  the  product  as  per  search  keyword.    Extensions   N/A     Special  Requirements   N/A   2.2.4 Catalog Browsing Use  Case  Section   Comment   Use  Case  Name    Catalog  Browsing    Primary  Actor   Visitor,  Registered  User    Secondary  Actor   Administrator   Description   This  Use  case  describes  about  the  catalog  browsing.   Precondition    Customer  system  should  be  up  and  running  and  connected  to  the   internet    Post  condition   Items  are  displayed.    Main  Success  Scenario   1. Customer  browses  the  site.   2. Clicks  on  the  category  of  the  product.   3. Browses  through  the  various  products  available.    Extensions   N/A     Special  Requirements   N/A  
  • 7. E RETAIL SYSTEM BITS PILANI 7 | Page 2.2.5 Sort Products Use  Case  Section   Comment   Use  Case  Name   Sort  Products      Primary  Actor   Visitor,  Registered  User    Secondary  Actor   Administrator   Description   This  use  case  gives  the  functionality  of  checking  the  product  by  sorting   via  category,  sorting  via  price.   The  sorting  via  category  and  by  price  will  be  available  to  both  visitor  and   Customer  in  same  format.     Precondition    The  visitor  has  opened  the  e-­‐retail  website  via  internet.   The  customer  has  opened  the  e-­‐retail  website  and  is  logged  in.    Post  condition   The  product  is  searched  by  the  visitor  and  customer  by  sorting  via   category  and  via  price    Main  Success  Scenario   1. Visitor/Customer  opens  the  website  of  e-­‐retail.   2. User  clicks  on  sorting  criteria.   3. The  sorted  products  are  displayed  as  per  criteria.   4. User  can  apply  further  sorts  like  sort  by  price   5. Products  are  sorted  as  per  price    Extensions   1.Visitor/Customer  opens  the  website  of  e-­‐retail.   2. User  clicks  on  sort  via  price   3. The  products  are  displayed  via  price  sorted  manner   4. Then  user  clicks  on  the  sort  via  category   5. The  products  are  displayed  via  category  sorted  way.   Special  Requirements   Availability   Navigability  
  • 8. E RETAIL SYSTEM BITS PILANI 8 | Page 2.2.6 Add items to cart Use  Case  Section   Comment   Use  Case  Name    Add  items  to  cart   Primary  Actor   Registered  User,  visitor    Secondary  Actor   Administrator   Description   1. Using  this  use  case  customer  can  add  new  item  to  the  cart  to  buy   them.  This  is  the  most  important  use  case  in  E-­‐retail  system   2. For  Logged-­‐in  Customers,  even  if  the  Customer  logs  out  they  can   login  back  again  and  proceed  without  needing  to  add  the  previous   added  products  back  into  the  Cart.   3. Customers  can  also  see  all  items  see  all  items  are  added  to  the  cart.     Precondition   1. Customer  system  should  be  connected  to  the  internet.   2. Website  should  be  up.   3. Products  must  be  added  to  cart  that  are  to  be  modified.   Post  condition   1. Products  are  added  to  the  cart.   2. Option  to  perform  check-­‐out.   Main  Success  Scenario   1. From  Logged  In  Customer’s  End   1.1. Customer  visits  the  website.   1.2. Logs  in.   1.3. Browses  Category.   1.4. Browses  subcategory  if  desired.   1.5. Selects  Products  and  required  Quantity.   1.6. Adds  to  Cart.   2. From  Guest  Customer  End   2.1. Customer  visits  the  website.   2.2. Browses  Category.   2.3. Browses  subcategory  if  desired.   2.4. Selects  Products  and  required  Quantity.   2.5. Adds  to  Cart.   Extensions   1.  Log  Out  -­‐>  Add  to  Cart   1.1 Customer  visits  the  website.   1.2 Logs  in.   1.3 Browse  category.   1.4 Browses  subcategory.   1.5 Goes  to  individual  product  detail  page.   1.6 Products  are  added  into  Cart.   1.7 Customer  Logs  out.   1.8 Again  logged  in,  products  are  still  available.     Special  Requirements   1. Availability   2. Security  
  • 9. E RETAIL SYSTEM BITS PILANI 9 | Page 2.2.7 Place Order Use  Case  Section   Comment    Use  Case  Name   Place  Order    Primary  Actor   Registered  User    Secondary  Actor   Administrator    Description   This  Use  Case  state  the  complete  checkout  process  by  which   Registered/Guest  customer  will  place  order  in  website.  It  describes  the   way  the  purchase  cycle  is  executed  for  a  customer  when  customer  place   an  order.   The  Ecommerce  Administrator  can  check  the  order  in  details  in  the   admin  panel.  Then  details  are  checked  and  status  is  changed  if  money  is   received  by  the  owner  &  invoice  is  created.  The  invoice  is  sent  to  the   customer.  When  the  products  are  shipped  to  the  customer  then  the   order  status  is  changed.      Precondition   User  have  entered  valid  payment  details      Post  condition   User  will  get  notification  of  placed  order  and  user  will  able  to  track   placed  order,    Main  Success  Scenario   1. Select  product  and  Enter  quantity     2. Click  on  Buy  now  button   3. Enter  shipment  address   4. Enter  coupon  if  have  valid  coupon   5. Proceed  to  payment  gate  ways      Extensions   1. Item  will  not  added  in  shopping  cart   2. Buy  button  is  not  working.   3. Item  will  not  be  deliver  at  entered  shipping  address.       Special  Requirements   Placing  order  through  HTTPS  communication  protocol      
  • 10. E RETAIL SYSTEM BITS PILANI 10 | Page 2.2.8 Manage cart     Comment   Use  Case  Name    Manage  cart   Primary  Actor   Registered  User    Secondary  Actor   Administrator   Description   1. This  Use  Case  describes  how  Customers  can  modify  their  cart  i.e.   they  can  remove  items  from  the  cart  or  change  number  of  quantity.   2. This  feature  is  beneficial  for  the  customer  because  they  can  always   have  a  preview  of  the  total  amount  of  the  cart  and  modify  quantity   of  the  Products  as  required.  As  a  result  customers  have  greater   flexibility  in  placing  their  products   3. This  feature  is  available  for  both  Registered  and  Guest  Customers.   Precondition   1. Customer  system  should  be  connected  to  the  internet.   2. Website  should  be  up.   Post  condition   1. Products  are  removed  from  the  cart.   2. Quantity  of  product  is  updated.   Main  Success  Scenario   1        For  modifying  quantity  of  product.   1.1 After  products  are  added.   1.2 Open  cart.   1.3 Edit  number  of  items  for  a  product.   1.4 Click  update.   2 For  removing  a  product  from  cart.   2.1 After  products  are  added.   2.2 Open  cart.   2.3 Choose  remove  product  for  products  to  be  removed.     Extensions   1.  Not  enough  Inventory  while  updating  quantities.   1.1 After  products  are  added  to  cart.   1.2 Updates  (increases)  the  quantity,  But  that  quantity  is  not  in   inventory  (error  message  is  displayed  in  that  case).   1.3 Customer  adjusts  the  Quantity.   Special  Requirements   1. Availability   2. Security  
  • 11. E RETAIL SYSTEM BITS PILANI 11 | Page 2.2.9 Apply coupon Use  Case  Section   Comment   Use  Case  Name   Apply  coupon    Primary  Actor   Registered  User    Secondary  Actor   Administrator   Description   The  different  coupons  obtained  by  the  customer  can  be  used  to  avail   discounts  on  the  products.   The  customer  is  prompted  to  enter  the  coupon  code  after  the  order  is   placed.   Precondition    The  customer  is  logged  in  to  the  e-­‐retail  website.   The  customer  has  coupons.   Customer  has  added  product  in  the  cart  and  has  checked  out.    Post  condition   The  coupon  is  applied  at  the  time  of  payment.    Main  Success  Scenario   1. Customer  has  placed  an  order.   2. He  checks  out  from  the  cart   3. The  system  prompts  for  entering  discount  coupon   4. Customer  enters  the  coupon  details.   5. The  system  checks  if  the  coupon  is  valid.   6. If  the  coupon  is  valid  then  the  coupon  is  applied  and  the   appropriate  discount  is  applied.   7. Customer  is  directed  for  further  process.    Extensions   1. Customer  has  placed  an  order.   2. The  customer  has  gone  to  select  payment  type.   3. The  system  prompts  for  entering  discount  coupon   4. Customer  enters  the  coupon  details.   5. The  system  checks  if  the  coupon  is  valid.   6. If  the  coupon  is  not  valid  then  the  coupon  discount  is  not   applied  and  a  error  message  is  displayed  to  the  customer.   Special  Requirements   Availability  
  • 12. E RETAIL SYSTEM BITS PILANI 12 | Page 2.2.10 Payment mode Use  Case  Section   Comment   Use  Case  Name    Payment  mode   Primary  Actor   Registered  User    Secondary  Actor   1. Administrator  (of  E-­‐reatil  system)   2. Payment  Gateway   Description   1. Using  this  use  case  customer  can  do  the  payment  very  easily,   quickly  and  in  a  secured  way.   2. It  provides  secure  processing  of  online  transactions  done  by  the   Website  Customers.   3. From  the  E-­‐retail  Administrator  point  of  view,  the  benefit  of   Payment  mode  is  that  business  will  get  the  payment  very  quickly.   They  do  not  need  to  wait  for  payment.     4. It  also  makes  the  transaction  process  very  secured  and  reliable.  This   in  turn  increases  the  Customer  faith  on  the  Website  and   subsequently,  number  of  customers  will  increase.   Precondition   1. Customer  system  should  be  connected  to  the  internet.   2. Website  should  be  up.   3. Customer  must  be  logged-­‐in.   Post  condition   Proceed  with  payment  mode  selected.   Main  Success  Scenario   1. Customer  add  items  to  cart.   2. Proceed  with  check  out.   3. Selects  the  suitable  Payment  Gateway   Extensions   1. Cancels  transaction  from  Payment  Gateway  Page   1.1 Customer  add  items  to  cart.   1.2 Proceed  with  check  out.   1.3 Selects  the  suitable  Payment  Gateway     1.4 Fills  up  all  required  information  for  transaction  when  he/she  is   redirected  to  Payment  Gateway  landing  page.     1.5 Cancels  the  transaction.   1.6 Corresponding  status  will  be  displayed     2. Incorrect  input  in  Payment  Gateway  Page   2.1 Customer  add  items  to  cart.   2.2 Proceed  with  check  out.   2.3 Selects  the  suitable  Payment  Gateway     2.4 Fills  up  all  required  information  for  transaction  when  he/she  is   redirected  to  Payment  Gateway  landing  page.     2.5 Fills  up  required  information  with  incorrect  input  when  he  is   redirected  to  payment  gateway  landing  page.   2.6  Error  message  will  be  displayed  &  the  transaction  will  be   canceled.   2.7 Corresponding  status  will  be  displayed.   Special  Requirements   1. Availability   2. Security  
  • 13. E RETAIL SYSTEM BITS PILANI 13 | Page 2.2.11 Track Order Use  Case  Section   Comment    Use  Case  Name   Track  Order      Primary  Actor   Registered  User    Secondary  Actor   Administrator    Description   This  use  case  describe  a  very  important  feature  which  is  available  for   customer  after  they  have  placed  their  online  order.    The  customer  can   track  the  status  of  order  such  as  “Processing”,  “Shipped”  etc.  In  Tracking   detail  section  customer  will  know  about  actual  status  of  orders  of  item.   Ecommerce  Administrator  checks  the  order  and  changes  the  status.   Admin  can  also  notify  by  sending  an  email  to  customer  about  their   status  of  their  item.     Precondition   User  have  to  place  order  and  Customer  should  have  valid    order  Id.    Post  condition   User  will  able  to  view  detail  of  their  shipment  delivery  status.    Main  Success  Scenario   1. Enter  valid  order  Id   2. Display  status  of  purchased  Item        Extensions   1. Customer  account  is  created  by  administrator  on  behalf  of  a   customer.   2. Order  is  placed  by  administrator.   3. Status  is  being  updated  by  administrator.   4. Status  is  notify  through  email  to  customer.   Special  Requirements        Customer  should  have  valid  Item  Order  Id   2.2.12 Cancel Order Use  Case  Section   Comment    Use  Case  Name    Cancel  Order    Primary  Actor   Registered  User    Secondary  Actor   Administrator    Description   This  use  case  describe  a  very  important  feature  which  is  available  for   customer  after  they  have  placed  their  online  order.    The  customer  can   cancel  order.   Ecommerce  Administrator  checks  the  order  and  can  cancel  the  order.   Admin  can  also  notify  by  sending  an  email  to  customer  about  their   cancelation  of  their  item.     Precondition   User  must  have  to  login.    Post  condition   User  will  get  cancelation  message  after  the  cancelation.  And  product   shipment  status  will  be  changes  and  marked  as  cancel  order.    Main  Success  Scenario   1. Select  product  for  cancelation     2. Display  status  of  canceled  item  as  “cancel”      Extensions   1. Item  can  be  canceled  by  administrator  on  behalf  of  a  customer.   2. Status  is  being  updated  by  administrator.   3. About  cancelation  customer  will  notify  through  email   Special  Requirements   Customer  have  to  cancel  the  order  before  shipment.  
  • 14. E RETAIL SYSTEM BITS PILANI 14 | Page 2.2.13 Notify product availability Use  Case  Section   Comment    Use  Case  Name    Notify  product  availability      Primary  Actor   Customer,  visitor,  Notification  System    Secondary  Actor   NA    Description   This  use  case  describe  a  very  important  feature  which  is  available  for   Administrator  about  product  availability.   Ecommerce  Administrator  checks  the  product  availability  and  notify   customer  about  out  of  stock.     Precondition   Customer  should  have  saved  item  in  their  wish  list.      Post  condition   Customer  will  get  out  of  stock  notification  email  correspond  to  item   which  they  have  selected  in  their  wish  list    Main  Success  Scenario   Mail  should  be  sent  on  customer  register  email  address.      Extensions   Administrator  will  send  notification  to  customer  account  inbox   Special  Requirements   User  must  have  to  save  product  in  their  wish  list.   2.2.14 Modify Account Details Use  Case  Section   Comment   Use  Case  Name   Modify  Account  Details    Primary  Actor   Registered  User    Secondary  Actor   NA   Description   This  use  case  gives  the  functionality  for  the  customer  to  view  or  modify   the  personal  account  details.     The  customer  can  view  the  personal  details.  The  customer  can  edit  any   of  the  entered  details.   Precondition    The  customer  is  registered  user  of  the  e-­‐retail  website.   He  customer  is  logged  in  to  the  website.    Post  condition   The  customer  has  viewed  detail  or  modified  the  required  details.    Main  Success  Scenario   1. Customer  logs  in  the  website  of  e-­‐retail.   2. Clicks  on  the  Account  Details.   3. The  personal  details  of  the  customer  are  visible  to  the  customer.   4. The  customer  selects  the  details  to  modify.   5. The  customer  saves  the  modification.    Extensions   1. Customer  logs  in  the  website  of  e-­‐retail.   2. Clicks  on  the  Account  Details.   3. The  customer  is  newly  registered.   4. There  are  no  details  of  the  customer.   5. The  system  prompts  the  customer  to  fill  all  details.   6. Customer  saves  the  details.   Special  Requirements   Availability  
  • 15. E RETAIL SYSTEM BITS PILANI 15 | Page 2.2.15 Provide Offers Use  Case  Section   Comment   Use  Case  Name   Provide  Offers    Primary  Actor   Administrator    Secondary  Actor   NA   Description   This  use  case  gives  the  functionality  of  generating  the  coupon  by  the   administrator  for  some  special  occasion.   These  coupons  are  the  made  available  to  customer.   Precondition   Admin  decided  to  generate  discount  coupons      Post  condition   The  coupon  is  generated  and  is  ready  to  make  available  for  customers.    Main  Success  Scenario   1. Admin  decides  to  give  discount.   2. Admin  set  the  criteria  for  discount.   3. The  coupons  are  generated  for  these  criteria   4. The  admin  then  decides  the  validity  of  these  coupons   5. The  coupons  are  now  ready  to  distribute  to  customer.    Extensions   NA   Special  Requirements   Availability  
  • 16. E RETAIL SYSTEM BITS PILANI 16 | Page 2.3 Use Case Diagram 2.3.1 User USE CASE
  • 17. E RETAIL SYSTEM BITS PILANI 17 | Page 2.3.2 Use Case Diagram – Administrator
  • 18. E RETAIL SYSTEM BITS PILANI 18 | Page 2.4 Activity Diagram The Activity Diagram gives the detail Activity diagrams of the E-Retail system. 2.4.1 Customer Registration 2.4.2 Customer login
  • 19. E RETAIL SYSTEM BITS PILANI 19 | Page 2.4.3 Product Search 2.4.4 Add items to cart – guest user
  • 20. E RETAIL SYSTEM BITS PILANI 20 | Page 2.4.5 Add items to cart – Login customer 2.4.6 Coupon generation
  • 21. E RETAIL SYSTEM BITS PILANI 21 | Page 2.4.7 Place Order
  • 22. E RETAIL SYSTEM BITS PILANI 22 | Page 2.4.8 Manage cart 2.4.9 Apply coupon at payment
  • 23. E RETAIL SYSTEM BITS PILANI 23 | Page 2.4.10 Payment mode for placing order 2.4.11 Order Tracking
  • 24. E RETAIL SYSTEM BITS PILANI 24 | Page 2.4.12 Cancel Order 2.4.13 Product out of stock notification
  • 25. E RETAIL SYSTEM BITS PILANI 25 | Page 2.4.14 View/Modify Personal Accounts Details
  • 26. E RETAIL SYSTEM BITS PILANI 26 | Page 2.4.15 Sort Products
  • 27. E RETAIL SYSTEM BITS PILANI 27 | Page 3. Design Phase 3.1 SEQUENCE DIAGRAM 3.1.1 Customer Registration 3.1.2 Customer login
  • 28. E RETAIL SYSTEM BITS PILANI 28 | Page 3.1.3 Product Search 3.1.4 Add items to cart u1:Useru1:User s1:SearchMana ger s1:SearchMana ger p1:ProductL1:List<Product> EnterSearchKeyword() ShowSearchDetails() Search the keyword return searched items
  • 29. E RETAIL SYSTEM BITS PILANI 29 | Page 3.1.5 Place Order 3.1.6 Manage cart
  • 30. E RETAIL SYSTEM BITS PILANI 30 | Page 3.1.7 Payment mode for placing order 3.1.8 Order Tracking
  • 31. E RETAIL SYSTEM BITS PILANI 31 | Page 3.1.9 Cancel Order 3.1.10 Product out of stock notification
  • 32. E RETAIL SYSTEM BITS PILANI 32 | Page 3.1.11 View/Modify Personal Accounts Details
  • 33. E RETAIL SYSTEM BITS PILANI 33 | Page 3.1.12 Coupon generation
  • 34. E RETAIL SYSTEM BITS PILANI 34 | Page 3.1.13 Sort Products
  • 35. E RETAIL SYSTEM BITS PILANI 35 | Page 3.2 Collaboration diagrams 3.2.1 Customer Registration 3.2.2 Customer login
  • 36. E RETAIL SYSTEM BITS PILANI 36 | Page 3.2.3 Product Search 3.2.4 Sort Products u1:User s1:SearchM anager l1:List<pr oduct> 1: EnterSearchKeyword() 4: ShowSearchDetails() 2: Search the keyword 3: return searched items : User :ProductController 1: User opens website 2: request for website information 3: return website information 4: Display website 5: selects crieteria for sorting 6: request for product details for as per category 7: return product data 8: sort product as per criteria 9: display sorted products 10: select further sort criteria like price sorting 11: sort product as criteria 12: display sorted products
  • 37. E RETAIL SYSTEM BITS PILANI 37 | Page 3.2.5 Add items to cart 3.2.6 Place Order i1:LineItem c1:Customer l1:List<Product> s1:ShipInfo coupon1: Coupon pay1:Payment prod1:Catlog 6: ValidateShipmentAdd() 8: ValidateCouponCode() 5: enter shipment address 7: EnterCouponCode() 9: MakePayment() 1: SelectCategory(CatlogName) 4: SelectItem(ItemId) 3: DisplayProduct() 2: ShowProductList()
  • 38. E RETAIL SYSTEM BITS PILANI 38 | Page 3.2.7 Manage cart 3.2.8 Payment mode for placing order
  • 39. E RETAIL SYSTEM BITS PILANI 39 | Page 3.2.9 Order Tracking 3.2.10 Cancel Order
  • 40. E RETAIL SYSTEM BITS PILANI 40 | Page 3.2.11 Product out of stock notification 3.2.12 View/Modify Personal Accounts Details
  • 41. E RETAIL SYSTEM BITS PILANI 41 | Page 3.2.13 Coupon generation :Admin :Coupon Controller 1: set coupon criteria 2: Display data 3: select coupon generation 4: generate coupon 5: save generated coupon6: confirm save 7: Display generated coupons 8: provide permission to distribute coupon 9: save details10: confirm save 11: confirm action
  • 42. E RETAIL SYSTEM BITS PILANI 42 | Page 3.3 STATE CHART DIAGRAM 3.3.1 User 3.3.2 Product
  • 43. E RETAIL SYSTEM BITS PILANI 43 | Page 3.3.3 Order process 3.3.4 Coupon
  • 44. E RETAIL SYSTEM BITS PILANI 44 | Page 3.4 CLASS DIAGRAM